telephone information supervisor

fly2infinity

Job Title: Telecaller Company: Fly2Infinity Education Consultancy Location: SiliguriJob Description: We are looking for an enthusiastic and persuasive Telecaller to join our team at Fly2Infinity Education Consultancy. The role involves reaching out to higher secondary students, informing them about various undergraduate courses, guiding them through the admission process, and encouraging them to visit our office for counseling.Key Responsibilities:<ul><li>Make outbound calls to higher secondary students and parents to generate and qualify leads; meet daily outbound-call targets as assigned (for example: 80&ndash;120 calls/day, or as defined by management).</li><li>Clearly explain available courses, college options, eligibility criteria, admission procedures, important deadlines, and fee structures to prospects.</li><li>Qualify leads by assessing interest level, academic background, and readiness to apply; mark lead status (Hot/Warm/Cold) in the CRM.</li><li>Schedule counseling appointments and encourage student visits to the office; confirm appointments and send reminders via call or SMS when applicable.</li><li>Maintain accurate call records and update the CRM or lead database within 24 hours of each interaction, including detailed notes on outcomes and agreed next steps.</li><li>Follow up with interested students according to a defined cadence (e.g., follow up within 48&ndash;72 hours or as per lead priority) to nurture conversions.</li><li>Achieve daily and monthly conversion targets (e.g., target enrolments or counseling visits) as communicated by management; track and report personal performance metrics.</li><li>Prepare and submit daily call logs and weekly progress reports to the supervisor, highlighting key conversions, lost opportunities, and reasons for drop-offs.</li><li>Handle objections professionally, provide accurate information, and escalate complex queries to senior counselors or admission staff when needed.</li><li>Assist students with the initial admission documentation checklist and guide them on next steps until handover to counselors or admissions team.</li><li>Participate in regular training and team meetings to improve communication, product knowledge, and conversion techniques.</li></ul>Requirements:Good communication and convincing skills.Basic computer knowledge and data entry ability.Prior experience in telecalling or counseling (preferred).Freshers with good communication skills are also welcome.Salary: As per industry standards + incentivesJob Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;18,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Tele Caller & Team Leader

HYCARE CLEANING SERVICES

Key Responsibilities<ul><li>Perform general administrative tasks such as filing, document preparation, and record maintenance.</li><li>Handle phone calls, emails, and inquiries professionally, and coordinate with the operations team</li><li>Prepare and organize reports, presentations, and office documents.</li><li>Assist in tele calling, coordinating with outside team, client follow up</li><li>Coordinate office supplies, inventory, and purchases.</li><li>Assist with HR-related tasks such as onboarding documents or timesheet monitoring (as needed).</li><li>Maintain a clean, organized, and efficient work environment.</li><li>Perform other tasks assigned by management.</li></ul>Qualifications<ul><li>Bachelor's degree in Business, Office Admin, or related field preferred).</li><li>Strong organizational and multitasking skills.</li><li>Good written and verbal communication skills.</li><li>Proficient in MS Office (Word, Excel, Outlook) and basic computer applications.</li><li>Ability to work independently and in a team environment.</li><li>Professional, responsible, and detail-oriented.</li><li>Ability to handle confidential information.</li></ul>Benefits<ul><li>Employment visa</li><li>Medical Insurance</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED3,000.00 per monthExperience:<ul><li>admin/sales: 1 year (Required)</li></ul>

TELE-CALL ADMIN MULTI TASK

Marriott International

<div>
 POSITION SUMMARY 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 PREFERRED QUALIFICATIONS
 Education: High school diploma or G.E.D. equivalent.
 Related Work Experience: At least 1 year of related work experience.
 Supervisory Experience: At least 1 year of supervisory experience.
 License or Certification: None
 
 
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Whatever Whenever Talent Coach (Telephone Operator Supervisor)

<div>Additional Information 
Job Number25177656 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates, 213084 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

SG Gurukul

Job Title: Tele Caller Executive (with Basic Digital Marketing Knowledge)Location: On-site Job Type: Full-time Experience: 6months - 1 year (Freshers with strong communication skills can apply) Salary: 10,000 - 15,000 Start Date: ImmediateAbout the Role:We are seeking a motivated and enthusiastic Telecaller Executive to join our team. The ideal candidate should possess excellent communication skills, a customer-centric approach, and a basic understanding of digital marketing concepts. This role focuses on lead generation, customer engagement, and collaborating with the marketing team to align outreach efforts.Key Responsibilities:Outbound Calls:<ul><li>Call potential customers to introduce and promote our services</li><li>Explain key features, benefits, and value propositions</li><li>Generate qualified leads for the sales team</li></ul>Inbound Calls:<ul><li>Handle customer queries over the phone</li><li>Share accurate information about services, pricing, and offers</li></ul>Digital Marketing Collaboration:<ul><li>Coordinate with the digital marketing team to align messaging with active campaigns</li><li>Use insights from social media, emails, or ads to personalize calls</li><li>Share customer feedback to improve digital strategies</li></ul>Lead Management:<ul><li>Maintain and update lead databases regularly</li><li>Follow up with leads to ensure conversions</li></ul>Customer Relationship Management:<ul><li>Build and nurture relationships with prospective and existing clients</li><li>Address customer concerns and ensure high satisfaction</li></ul>Reporting:<ul><li>Prepare daily/weekly reports on call activity, leads, and conversions</li><li>Share insights and updates with the marketing and sales teams</li></ul>Qualifications:<ul><li>Education: Bachelor's/ Master's degree in Business, Marketing, or related field is a plus</li><li>Experience: 6months - 1year in telecalling, customer service, or sales preferred; freshers may apply</li><li>Digital Knowledge: Basic understanding of SEO, social media, or email marketing is a bonus</li></ul>Required Skills:<ul><li>Excellent verbal communication and interpersonal skills</li><li>Persuasion and negotiation ability</li><li>Comfortable with CRM software and basic computer tools</li><li>Target-driven and self-motivated</li><li>Problem-solving skills and a positive attitude</li></ul>Key Competencies:<ul><li>Customer-focused mindset</li><li>Ability to work both independently and in a team</li><li>Time management and organizational skills</li><li>Willingness to learn and adapt</li></ul>Benefits:<ul><li>Competitive salary + performance incentives</li><li>Career growth and learning opportunities</li><li>Exposure to digital marketing tools and strategies</li><li>Friendly, supportive work culture</li></ul>To Apply: Send your resume to info@sggurukul.comJob Type: Full-timePay: &#8377;10,000.00 - &#8377;15,000.00 per monthWork Location: In person

Tele Caller Executive

Novelgene Technologies Private Limited

We are seeking a motivated and dynamic Telecaller to promote our multiomics services (Genomics, Proteomics, Metabolomics, Transcriptomics, etc.) to scientists, researchers, and professionals across India. The ideal candidate will have excellent communication skills and a basic understanding of biotechnology or life sciences. They will be responsible for lead generation, customer engagement, and sales conversion through phone calls, emails, and follow-ups.Job Type: Full-timePay: &#8377;8,347.23 - &#8377;24,004.17 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid sick time</li></ul>Language:<ul><li>Hindi (Required)</li><li>English (Required)</li></ul>Work Location: In person

Coneon online private limited

Key Responsibilities:<ul><li>Make outbound calls to potential clients and follow up on inquiries.</li><li>Attend incoming calls from customers regarding construction services, projects, or quotations.</li><li>Explain the company&rsquo;s construction services, products, and project offerings clearly to clients.</li><li>Generate leads and qualify potential clients in the construction industry.</li><li>Maintain accurate records of calls, client details, and follow-ups in CRM or spreadsheets.</li><li>Support the sales team in achieving targeted leads and conversions.</li><li>Follow up on appointments, quotations, and client inquiries promptly.</li><li>Gather client feedback, requirements, and market insights for ongoing or upcoming construction projects.</li><li>Coordinate with project and operations teams for project updates and client communications.</li><li>Maintain professionalism, courtesy, and compliance with company policies.</li><li>Demonstrate basic knowledge of construction processes, materials, and project workflows to engage clients effectively.</li><li>Upsell or cross-sell additional construction services or solutions when appropriate.</li></ul>Required Skills &amp; Qualifications:<ul><li>High School or Graduate (preferably in Commerce, Marketing, or related field).</li><li>Excellent communication and persuasion skills over the phone.</li><li>Basic understanding of construction terminology, materials, and project management.</li><li>Proficient in computer usage and CRM systems.</li><li>Strong interpersonal and customer service skills.</li><li>Ability to stay motivated, handle rejection, and meet targets.</li></ul>Job Type: Full-timePay: Up to &#8377;20,000.00 per monthWork Location: In person

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