telephone operator receptionist

Mercor

<p>Mercor is recruiting Telephone Operators who work in the Health Care and Social Assistance sector as independent contractors for a research project with one of the world's top AI companies. This project involves using your professional experience to design questions related to your occupation as a Telephone Operator.</p> <p><strong>Requirements</strong></p> <ul> <li>Hourly compensation is $55 per hour on average based on experience and geography (listed scale is for U.S.-based applicants).</li> <li>4+ years full-time work experience as a Telephone Operator.</li> <li>Based in the US, UK, or Canada.</li> </ul> <p>Apply by creating an account at </p> </ul>

Telephone Operator

Hilton

<div>
 A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
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  What will I be doing?
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 As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
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   Achieve positive outcomes from Guest queries in a timely and efficient manner
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   Accept and deliver all messages correctly and promptly for both Guests and management
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   Ensure all wake up calls take place at the correct time
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   Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
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   Handle emergency calls immediately and relay comprehensive and accurate information, as required
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   Demonstrate a high level of customer service at all times
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   Comply with hotel security, fire regulations and all health and safety legislation
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   Attend appropriate training courses, when required
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   Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
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   Follow company brand standards
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   Assist other departments, as necessary
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 </ul>
 <strong>
  What are we looking for?
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 Telephone Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
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   Positive attitude and good communication skills, especially on the telephone
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   Commitment to delivering a high level of customer service
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   Ability to work on your own and as part of a team
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   Competent level of IT proficiency
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 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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   Previous experience in a customer-focused industry
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  What will it be like to work for Hilton?
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 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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  Work Locations
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 Hilton Bahrain City Centre Hotel &amp; Residences
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  Schedule
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 Full-time
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  Brand
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 Hilton Hotels &amp; Resorts
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  Job
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 Guest Services, Operations, and Front Office
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IHG Hotels & Resorts

<div><p>We&rsquo;re looking for Telephone Operator a who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.<br>
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A little taste of your day-to-day:<br>
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Every day is different, but you&rsquo;ll mostly be:<br>
</p><ul><li>Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.</li>
<li>Process incoming and outgoing calls accurately.</li>
<li>Records and controls accurately wake up calls.</li>
<li>Pages guests in co-operation with concerned departments.</li>
<li>Records all entries on traffic sheet.</li>
<li>Assists guest with international calls and directory queries.</li>
<li>Calls guests by name whenever possible.</li>
<li>Pages staff members when requested.</li>
<li>Respect principles of guest privacy, no room numbers given out.</li>
Handles guest needs or request and reports complaints to the telephone supervisor.<br>
<li>
<br>
<br>
</li></ul><p>What We need from you:<br>
</p><ul><li>Strong command in English language, both oral and written.</li>
<li>Knowledge and ability to give best customer service.</li>
<li>Good experience in giving customer service</li>
<li>Knowledge in analyzing problem</li>
<li>Keen and attentive to details.</li>
<li>Can communicate well to different kinds of customers.</li>
Knowledge in telephone and computer applications.<br>
<li>
</li></ul><p>What you can expect from us:<br>
<br>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.<br>
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Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
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IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing<br>
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framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
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So, join us and you&rsquo;ll become part of our ever-growing global family.<br>
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Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Telephone Operator (Saudi- National)

Nine Star Properties

<p><b>About Us</b><br/>We are a leading Dubai-based real estate brokerage specializing in property sales and leasing across prime communities. We are looking for a presentable and professional <b>Receptionist/Tele caller</b> to manage our front desk operations, assist with daily office coordination, and ensure a warm, welcoming experience for clients and visitors.</p><p><b>Key Responsibilities</b></p><ul><li>Greet clients and visitors while maintaining a warm, professional reception environment</li><li>Serve refreshments and prepare meeting rooms before and after appointments</li><li>Handle inbound and outbound calls, emails, and general office inquiries</li><li>Manage office opening/closing, cleanliness, and supplies</li><li>Coordinate with cleaning and maintenance teams</li><li>Maintain staff attendance and assist with onboarding procedures</li><li>Perform tele calling tasks when required, including lead follow-up and basic client qualification</li></ul><p><b>Requirements</b></p><ul><li>Minimum 1 year experience in a receptionist or admin role (Real Estate experience Required)</li><li>Experience as a tele caller or handling high-volume calls</li><li>Excellent communication skills with strong confidence in client interaction</li><li>Well-presented, positive, and professional demeanor</li><li>Proficient in Microsoft Office and email correspondence</li><li>Highly organized, punctual, and detail-oriented</li><li>Fluent in English</li></ul><p><b>Join Our Team</b><br/>If you are a presentable, confident, and motivated professional with real estate experience. Someone who can warmly greet clients at the reception, communicate effectively, and handle calls with ease&mdash; we&rsquo;d love for you to be part of our dynamic real estate team</p><p>Job Type: Full-time</p>

Receptionist/Telecaller (Real Estate)

Rotana Hotels

<div>
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  Job Description
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 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
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 As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as-
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   Receive each guest call in a professional and friendly manner
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   Maintain effective communication with all related department to ensure smooth service delivery
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   Handle every query in a polite and courteous manner and exceed guest expectations
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   Ensure guests are greeted by name upon calling as per the Rotana Standard
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   Maintain an up to date knowledge of the hotel and local services
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   Maintain an awareness of guest profile through the Opera guest profile system
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   Complete management&rsquo;s long distance call vouchers and record them on the traffic sheet
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   Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
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   Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
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   Take messages for guests and management as per the required standard
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  </li>
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  Skills
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  Education, Qualifications &amp; Experiences
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 You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
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  Knowledge &amp; Competencies
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 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
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 Understanding the Job
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 Taking Responsibility
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 Recognizing Differences
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 Customer Focus
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 Customer Focus
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 Adaptability
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 Teamwork
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Telephone Operator - Saudi Talent

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Information Technology
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary:</b></p><p>
The Night Telephone Operator is responsible for delivering exceptional, courteous, and efficient telephone services during overnight hours. The role ensures all incoming and outgoing calls are handled promptly and professionally, supporting guest satisfaction, safety, and smooth night operations in alignment with Rosewood Jeddah hotel standards.</p><p><b>
Job Description:</b></p><p>
Answer all incoming and internal calls promptly, accurately, and courteously, using the hotel&rsquo;s standard greeting at all times.</p><p>
Connect calls efficiently to guest rooms, departments, or external numbers while maintaining confidentiality.</p><p>
Take and relay guest messages accurately and in a timely manner.</p><p>
Provide clear and accurate information regarding hotel services, facilities, operating hours, and local attractions.</p><p>
Handle wake-up calls and ensure they are executed accurately and on time.</p><p>
Respond calmly and professionally to guest inquiries, complaints, or emergencies during the night shift, escalating issues to the Night Manager when required.</p><p>
Coordinate with Front Office, Security, Engineering, and other departments to support guest needs during overnight hours.</p><p>
Monitor emergency lines, alarms, and communication systems, following established safety and security procedures.</p><p>
Maintain accurate logs and records of calls, incidents, and wake-up requests during the shift.</p><p>
Ensure all telephone and communication equipment is functioning properly and report any technical issues immediately.</p><p>
Maintain a high level of professionalism, discretion, and confidentiality at all times.</p><p>
Adhere to hotel policies, brand standards, grooming guidelines, and service values.</p><p>
Key Responsiblities:</p><p><b>
Guest Experience &amp; Service Excellence</b></p><p>
Answer all incoming and internal calls promptly using Rosewood&rsquo;s approved greeting and service tone.</p><p>
Provide accurate information on hotel services, facilities, operating hours, and local insights, tailored to guest needs.</p><p>
Handle guest inquiries, requests, and concerns with empathy, professionalism, and discretion.</p><p>
Take, record, and relay guest messages accurately and in a timely manner.</p><p>
Manage wake-up calls with precision, ensuring reliability and follow-up where required.</p><p><b>
Night Operations &amp; Coordination</b></p><p>
Support the Night Manager by coordinating communication between departments including Security, Engineering, Housekeeping, and Front Office.</p><p>
Monitor emergency lines and communication systems, responding calmly and effectively according to hotel safety procedures.</p><p>
Escalate urgent guest matters or incidents appropriately and without delay.</p><p>
Maintain detailed night logs of calls, incidents, and operational handovers.</p><p><b>
Systems &amp; Standards</b></p><p>
Operate telephone and communication systems efficiently and report any technical issues immediately.</p><p>
Maintain strict confidentiality of guest and hotel information at all times.</p><p>
Adhere to Rosewood brand standards, service culture, grooming guidelines, and operational policies.</p><p>
Exceptional verbal communication skills with a warm, clear, and confident telephone voice</p><p>
Strong guest service mindset aligned with luxury hospitality standards</p><p>
Ability to multitask and work independently during overnight hours</p><p>
Active listening and problem-solving skills</p><p>
Basic computer literacy; familiarity with PMS and telephone systems is an advantage</p><p>
Cultural awareness and sensitivity, particularly within the Saudi context</p><p><b>
Qualifications &amp; Experience</b></p><p>
High school diploma or equivalent</p><p>
Prior experience in a luxury or five-star hotel environment is preferred</p><p>
Proficiency in English and Arabic is required; Arabic and additional languages are a strong advantage</p><p>
Willingness and flexibility to work night shifts, weekends, and public holidays (Night shift role, typically covering late evening to early morning hours)</p><p>
Prolonged periods at the telephone or communications desk</p><p>
The role is suitable for Saudi Nationals in line with Saudization initiatives</p><p>
Training and development support may be provided to high-potential local talent</p><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div><div></div>

Night Telephone Operator

Cost Umbrella

<p><b>Job Title:</b> Receptionist &ndash; Call Center</p><p><b>Location:</b> On-site<br/><b>Industry:</b> Call Center / Contact Center</p><p><b>Job Responsibilities:</b></p><ul><li>Greet visitors and clients in a professional and friendly manner</li><li>Answer and direct incoming calls to the relevant departments</li><li>Manage front desk operations and maintain a welcoming environment</li><li>Handle basic customer inquiries and provide accurate information</li><li>Maintain visitor logs and attendance records</li><li>Coordinate with internal teams for smooth daily operations</li><li>Manage incoming/outgoing mail and courier services</li><li>Ensure office discipline and front desk professionalism at all times</li></ul><p><b>Requirements:</b></p><ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication skills (English &amp; Urdu)</li><li>Presentable personality with a professional attitude</li><li>Basic computer skills (MS Office, email handling)</li><li>Prior experience in a call center or front desk role is a plus</li><li>Ability to multitask and work in a fast-paced environment</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package</li><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Performance-based incentives (if applicable)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Receptionist (Female) Night shift

Search 3196+ Telephone operator receptionist jobs near you this December. New roles added regularly across leading industries. Apply today.

3196 telephone operator receptionist jobs NEAR_ME

Telephone Operator

Telephone Operator

Telephone Operator (Saudi- National)

Receptionist/Telecaller (Real Estate)

Telephone Operator - Saudi Talent

Night Telephone Operator

Receptionist (Female) Night shift