telephone operator receptionist

EFS FACILITIES SERVICES

<p><b>IMMEDIATE JOINERS !!</b></p><p><b>MANDATORY Multilingual ability (Arabic / Tagalog / Urdu) preferred.</b></p><p><b>Receptionist cum Telephone Operator (Customer Help Desk)</b></p><p><b>Location:</b> (Doha]<br/><b>Industry:</b> [Financial / Corporate / Services]<br/><b>Employment Type:</b> Full-time</p><p><b>About the Role</b></p><p>We are looking for a <b>Receptionist cum Telephone Operator</b> to join our Customer Help Desk team. The role requires excellent communication skills, a customer-first approach, and the ability to manage both front desk and telephone operations efficiently.</p><p><b>Key Responsibilities</b></p><ul><li>Greet and assist visitors in a professional manner.</li><li>Answer, screen, and transfer calls promptly.</li><li>Provide general information and handle basic customer queries.</li><li>Maintain visitor logs, call records, and support administrative tasks.</li><li>Coordinate with internal staff to ensure smooth customer service.</li><li>Uphold confidentiality and organizational service standards.</li></ul><p><b>Requirements</b></p><ul><li>Diploma or Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years&rsquo; experience in reception/telephone operations or customer service.</li><li>Strong communication skills; proficiency in English is required.</li><li><b>MANDATORY Multilingual ability (Arabic / Tagalog / Urdu) preferred.</b></li><li>Professional grooming, interpersonal skills, and a positive attitude.</li><li>Self Visa or Husband Visa preferred.</li><li>Immediate joiners will be given priority.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,500.00 - QAR5,000.00 per month</p><p>Application Question(s):</p><ul><li>Can you Speak Arabic fluently  ? </li><li>Are you able to join immediately?</li><li>Have you worked in reception and customer facing role before?</li></ul>

RECEPTIONIST CUM TELEPHONE OPERATOR: ARABIC, TAGALOG AND URDU SPEAKING

Accor

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><br>
<ul><li>
Answers incoming calls.</li><li>
 Directs calls to guest rooms, staff, or departments through the switchboard or PBX system.</li><li>
 Places outgoing calls.</li><li>
 Receives guest messages and delivers the same to the guest.</li><li>
 Logs all wake-up call requests and performs wake-up call services.</li><li>
 Provides information about hotel services to guests.</li><li>
 Understand the telephone operator board or PBX switchboard operations.</li><li>
 Provides paging services for hotel guests and employees.</li><li>
 Knows what action to take when an emergency call is required.</li><li>
 Monitors automated systems including fire alarms and telephone equipment when the engineering and maintenance department is closed.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor Degree in Hotel Management or equivalent</li><li>
1 year experience in customer focus atmosphere</li><li>
Ability to perform telephone etiquette and a calm, courteous demeanor under pressure.</li><li>
Able to perform job functions with attention to detail, speed and accuracy</li><li>
Passion for delivering exceptional guest service and exceeding expectations.</li></ul><br>
<b>
Additional Information</b><p><br>
experience is an asset<br>
Prior experience working with Opera or a related system<br>
Fluency in English<br>
additional languages are a plus<br>
Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Telephone Operator - Sofitel Nile Downtown

IHG Hotels & Resorts

<div><div><p>Franchise Hotel - Telephone Operator - Russian/Arabic Speaker</p>
<div><div><p><b>Hotel Brand:</b> VOCO Hotels
<br>
<b>Location:</b> United Arab Emirates, Dubai
</p><p><b>Hotel:</b> VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)</p>
<p><b>Job number:</b> FRDXBCA4046</p><p></p><div><br>
<br>
<br>
</div></div><div><div><p><i>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees</i>.</p></div><br>
<p></p>
<div><p><b>About Us</b></p>
<p>
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels</p><p><b><br>
Your day to day</b></p>
<p><b>
Answering Calls:</b><br>
Professionally and courteously answer incoming room service calls, promptly addressing guest inquiries, requests, and concerns. Ensure a high level of telephone etiquette is always maintained.</p>
<p><b>
Order Management:</b><br>
Accurately take room service orders, confirming all details such as menu items, special requests, and delivery preferences. Ensure orders are promptly relayed to the kitchen or relevant teams for preparation.</p>
<p><b>
Call Transfers:</b><br>
Effectively transfer calls to the appropriate departments or individuals when required, ensuring accurate communication and maintaining records of call transfers.</p>
<p><b>
Menu Knowledge:</b><br>
Stay thoroughly familiar with the room service menu, including ingredients, preparation times, and promotions, to provide accurate recommendations and answer guest inquiries.</p>
<p><b>
Guest Assistance:</b><br>
Assist guests with general inquiries about room service offerings, hotel amenities, and any specific dietary or service requests.</p>
<p><b>
Follow-Up:</b><br>
Ensure timely follow-up with guests to confirm their satisfaction with delivered orders and address any additional needs.</p>
<p><b>
Delivery of Food:</b><br>
Coordinate and participate in the delivery of food and beverages to guest rooms, ensuring all items are delivered promptly, accurately, and in compliance with hotel presentation standards.</p>
<p><b>
Mise en Place:</b><br>
Assist in setting up and maintaining the mise en place for room service operations, including organizing trays, cutlery, napkins, condiments, and other essentials to ensure efficient service.</p>
<p><b>
Answering Calls:</b><br>
Professionally and courteously answer incoming room service calls, promptly addressing guest inquiries, requests, and concerns. Ensure a high level of telephone etiquette is always maintained.</p>
<p><b>
Order Management:</b><br>
Accurately take room service orders, confirming all details such as menu items, special requests, and delivery preferences. Ensure orders are promptly relayed to the kitchen or relevant teams for preparation.</p>
<p><b>
Call Transfers:</b><br>
Effectively transfer calls to the appropriate departments or individuals when required, ensuring accurate communication and maintaining records of call transfers.</p>
<p><b>
Menu Knowledge:</b><br>
Stay thoroughly familiar with the room service menu, including ingredients, preparation times, and promotions, to provide accurate recommendations and answer guest inquiries.</p>
<p><b>
Guest Assistance:</b><br>
Assist guests with general inquiries about room service offerings, hotel amenities, and any specific dietary or service requests.</p>
<p><b>
Follow-Up:</b><br>
Ensure timely follow-up with guests to confirm their satisfaction with delivered orders and address any additional needs.</p>
<p><b>
Delivery of Food:</b><br>
Coordinate and participate in the delivery of food and beverages to guest rooms, ensuring all items are delivered promptly, accurately, and in compliance with hotel presentation standards.</p>
<p><b>
Mise en Place:</b><br>
Assist in setting up and maintaining the mise en place for room service operations, including organizing trays, cutlery, napkins, condiments, and other essentials to ensure efficient service.</p><p><b><br>
What we need from you</b></p>
<div>
<div><div><div><p><b>FUNCTIONAL PRE-REQUISITIES:</b></p></div><div><br>
<p><b>
BEHAVIOURAL COMPETENCIES:</b></p></div></div><div><br>
<div>
<p>Educational Qualifications: 1</p></div><div><br>
<p>
Bachelor&rsquo;s Degree in Hospitality, Business Administration OR related.</p></div><div><br>
<ul><li> Excellent Communication Skills</li></ul>
<ul><li> Excellent organization skills</li></ul>
<ul><li> Customer Orientation</li></ul>
<ul><li> Team work</li></ul>
<ul><li> New ways of working</li></ul>
<ul><li> Multitasking</li></ul>
<ul><li> Creativity &amp; Innovation</li></ul>
<ul><li> Analytics Focus</li></ul>
<ul><li> Logical reasoning</li></ul></div></div><div><br>
<div>
<p>Years of Experience:</p></div><div><br>
<p>
Max &ndash; 12 / Min - 8</p></div></div><p></p><div><div><br>
<p>
Industries Acceptable From:</p></div><div><br>
<p>
Hospitality</p></div></div><div><br>
<div>
<p>Role Specific Qualifications &amp; Training:</p></div><div><br>
<p>
Certification in supply chain management OR similar<br>
</p></div></div><br>
<div><div><p>Languages Required:</p></div><div><br>
<p>
Fluent English</p></div></div><div><br>
<div>
<p>Computer and Software Proficiency:</p></div><div><br>
<p>
Hotel Reservations Software</p></div></div><p></p><div><br>
<div>
<p>Driving License:</p></div><div><br>
<p>
NA</p><br>
</div>
</div><br>
<p></p><div><div><p>Travel Availability / Time Flexibility:</p></div><div><br>
<p>
World Islands &ndash; Dubai / Very Essential</p></div></div><p></p><div><div><br>
<p>
Work Relationships:</p></div><div><br>
<p>
Internal: Executive Committee
</p><p>External: Suppliers/Vendors</p></div></div></div></div><br>
<p>
</p><br>
<p><b>What we offer</b></p>
<p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.<br>
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
<br>
So, join us and you&rsquo;ll become part of our hotel family.</p></div></div></div></div></div><p></p>

Franchise Hotel - Telephone Operator - Russian/Arabic Speaker

<div><div>Company Description</div><p><br>
Sofitel Al Hamra Beach Resort</p><div><br>
Job Description</div><br>
<ul><li>
To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.</li><li>
To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards.</li><li>
To ensure that all guests enjoy their stay being offered the finest personal service.</li><li>
To respect the privacy of the guests and the confidentiality of the information.</li><li>
To report any guest comment or complaint.</li><li>
To set-up inventory and monitor supplies and other commodities upon guest requests.</li><li>
To be aware of and to follow emergency and security procedures.</li><li>
To fulfill administrative tasks, front office coordination and filing.</li><li>
To respect key handling procedures.</li><li>
To read and update logbooks.</li><li>
To carry out special projects according to given assignments.</li><li>
To coordinate with all departments as per guests and operational needs.</li><li>
To inform concerned division or department heads whenever a matter is delayed or not solved.</li><li>
To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.</li><li>
To carry out any other reasonable duties as assigned by the Front Office Manager</li></ul></div>

Royal Service Agent - Telephone Operator

CAPITAL PLACEMENT SERVICES

<div></div><div><div><div><p><b>Gurgaon, Bhondsi</b></p></div></div><p></p><div><div><br>
</div></div><br>
<p>Responsibilities:<br>
Data entry, record maintenance, and documentation.<br>
Prepare reports, invoices, and presentations.<br>
Handle emails and online communications.<br>
Provide support to different departments with computer-based tasks.<br>
Skills Required:<br>
Good typing speed and accuracy.<br>
Proficiency in MS Office and basic software.<br>
Organized and detail-oriented.</p>
<div><div><div><div>Experience</div> <div>1 - 7 Years</div>
</div><br>
<div><div>Salary</div> <div>2 Lac To 3 Lac P.A.</div>
</div><br>
<div><div>Industry</div> <div>Front Office / Reception / Computer Operator / Assistant</div>
</div><br>
<div><div>Qualification</div> <div>B.A, B.C.A, B.Com</div>
</div><br>
<div><div>Key Skills</div> <div><p>Data Management</p> <p>Microsoft Office</p> <p>Microsoft Word</p> <p>Internet</p> <p>Clerical Work</p> <p>Hindi Typing</p> <p>Receptionist Activities</p> <p>English Typing</p> <p>Excel Sheet</p> <p>Typing</p> <p>Typing Skills</p> <p>Data Entry</p> <p>Internet Browsing</p> <p>Basic Computers</p> <p>Computer Skills</p> <p>Online Data Entry</p> <p>Computer Operations</p></div></div></div></div></div>

Hiring For Computer Operator

CREDITCARE CREDIT MANAGEMENT LLC

<p>Job description:</p><p>We need only <b>Telesales</b> As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is <b>a company representative that contacts the existing or potential prospects with the intention of closing a sale</b>. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.</p><p>Requirements -</p><p>&middot; Proven experience as telesales representative or other sales</p><p>&middot; Proven track record of successfully meeting sales quota preferably over the phone</p><p>&middot; Ability to learn about products and services and describe/explain them to prospects</p><p>&middot; Excellent knowledge of English</p><p>&middot; Excellent communication and interpersonal skills</p><p>&middot; Cool-tempered and able to handle rejection</p><p>&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints</p><p>&middot; Excellent phone and presentation skills</p><p>Job Role:</p><p>&middot; Contacting potential or existing customers to inform them about the product or service.</p><p>&middot; Closing sales deals over the phone and maintaining good customer relationships.</p><p>&middot; Gathering data &amp; generating leads.</p><p>&middot; Capable of achieving the monthly target.</p><p>&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.</p><p>&middot; Keeping records of calls and sales and noting helpful information.</p><p>&middot; Manifesting excellent communication and presentation skills.</p><p>&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships</p><p>&middot; Addressing the queries about the services of the company and tactfully resolving the same.</p><p>Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: Up to AED3,000.00 per month</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: Up to AED3,500.00 per month</p>

Telecaller Executive Female

Harooni Design

<p>Job Summary:</p><p>We are seeking a dynamic and results-driven Sales to join our team. The ideal candidate will be responsible for driving sales growth, building strong client relationships, and supporting marketing initiatives to enhance brand visibility and market presence. This role requires someone with excellent communication skills, a strong sales background, and hands-on marketing experience.</p><p>Key Responsibilities:</p><p>Identify, develop, and manage new business opportunities to achieve sales targets.</p><p>Build and maintain strong relationships with existing and potential clients.</p><p>Conduct market research to identify customer needs, market trends, and competitor activities.</p><p>Prepare and deliver persuasive sales presentations and proposals.</p><p>Collaborate with the marketing team to develop promotional campaigns, digital marketing strategies, and branding initiatives.</p><p>Manage social media accounts and contribute to content creation to increase engagement and reach.</p><p>Represent the company at trade shows, networking events, and client meetings.</p><p>Prepare regular sales reports, forecasts, and performance analysis.</p><p>Ensure customer satisfaction and handle client concerns professionally.</p><p>Qualifications &amp; Skills:</p><p>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</p><p>Proven experience in sales with additional knowledge of marketing.</p><p>Strong communication, negotiation, and interpersonal skills.</p><p>Ability to meet and exceed sales targets.</p><p>Knowledge of digital marketing tools, CRM systems, and social media management.</p><p>Self-motivated, goal-oriented, and capable of working independently and as part of a team.</p><p>Strong organizational and time-management skills.</p><p>Benefits:</p><p>Competitive salary and commission structure.</p><p>Career growth opportunities.</p><p>Training and development support.</p><p>Friendly and professional work environment.</p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED4,000.00 per month</p>

Receptionist Cum Sale/ Telecommunication Officer

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