telephone service adviser

Bond Williams

<p><strong><em>Customer Service Adviser - Poole - £26,000</em></strong></p> <p>Our client is looking for a proactive and customer-focused Customer Service Adviser to join their team. This role involves managing key customer accounts, providing excellent service, and supporting the smooth running of the office through timely and accurate processing of orders and enquiries.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Manage key customer accounts and build strong client relationships</li><li>Handle incoming calls and customer enquiries professionally</li><li>Process and key in customer purchase orders accurately</li><li>Cross-sell products to support current promotions</li><li>Proactively contact customers with alternatives for out-of-stock items and resolve first-line queries</li><li>Communicate effectively with internal teams to ensure orders and enquiries are fulfilled on time</li><li>Complete additional customer service and sales tasks as assigned by the Office Manager</li><li>General administration, electronic filing, and ad hoc duties as required</li></ul> <p><strong>Skills & Experience:</strong></p> <ul> <li>GCSEs grade C or above in English and Maths</li><li>NVQ or equivalent in Customer Service</li><li>Strong communication and organisational skills</li><li>Experience in telephone-based customer service and sales</li><li>Proficient in Outlook and intermediate Excel</li><li>Excellent understanding of customer needs with a proactive, solution-focused approach</li></ul> <p>This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering an exceptional customer experience.</p> <p>Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency</p>

Customer Service Adviser - Poole - £26,000

CareerStone

<p><strong>Life Insurance Adviser (Consultative - HNW Clients)</strong></p><p></p><p>This is a rare opportunity to build a meaningful, long-term career with one of the UK's most respected names in Financial Services. Our client has a well-established and growing Life Insurance division focused on providing thoughtful, high-quality advice to high-net-worth clients.</p><p></p><p><strong>A Consultative Role</strong></p><p>This is not a high-pressure or volume-driven environment. Instead, you'll be working with clients who are seeking trusted, professional guidance. The focus is on <strong>quality over quantity</strong>, with high levels of client engagement, excellent retention, and a strong average premium well above the market norm.</p><p></p><p>You will be seen as a long-term adviser-helping clients make well-informed decisions to protect themselves and their families.</p><p></p><p><strong>What Makes This Different</strong></p><ul><li>A genuinely <strong>consultative position</strong></li><li>Focus on <strong>long-term relationships</strong> with high-net-worth clients</li><li>Excellent <strong>client retention</strong> and <strong>conversion rates</strong></li><li>A strong culture of <strong>learning, trust, and professional development</strong></li><li><strong>Full support and sponsorship</strong> through RO1 and RO5 qualifications</li></ul><p></p><p><strong>Your Role</strong></p><ul><li>Providing tailored advice on Life Insurance and Protection through structured telephone-based consultations</li><li>Working exclusively with warm, qualified leads in the HNW market</li><li>Conducting detailed fact-finds to fully understand client needs</li><li>Maintaining high standards of documentation and client care</li><li>Becoming a trusted and knowledgeable adviser, not just a product provider</li><li>Participating in a structured training programme that supports both personal and professional growth</li></ul><p></p><p><strong>What We're Looking For</strong></p><ul><li>Experience in Life Insurance or Protection</li><li>A strong understanding of client care in a professional environment</li><li>The ability to explain complex options in a clear, thoughtful way</li><li>Excellent communication and listening skills</li><li>A mindset focused on <strong>long-term value</strong>, not short-term wins</li></ul><p></p><p><strong>What's on Offer</strong></p><ul><li>A competitive base salary (rising with experience and progression)</li><li>Excellent, achievable commission scheme</li><li>A comprehensive benefits package (pension, generous holidays, perks)</li><li>Sponsorship for further industry qualifications (e.g. RO1, RO5)</li><li>A clear, long-term pathway towards becoming a Financial Adviser</li><li>A supportive, experienced team that values collaboration over competition</li></ul><p></p><p>This is a fantastic chance to move away from transactional work and into a role where your guidance and professionalism are valued. If you're looking for a career-not just a job-in a business that invests in its people and puts clients first, we'd love to hear from you.</p>

Protection Adviser

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>Giza, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix!</div>
<h2 class="jobSectionHeader"><b>
Description</b></h2>
<h2 class="jobSectionHeader"><b>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.</b></h2>
<div>
In this role, you will:</div>
<ul>
<li>Become the voice and face of Concentrix&rsquo;s clients for our valued customers. Handle inbound inquiries via phone, email, and chat, providing exceptional service and support throughout the sales journey.</li>
<li>Act as a trusted advisor and advocate for customers. Actively listen to their needs, identify pain points, and recommend solutions that best suit their requirements.</li>
<li>Possess a deep understanding of products and services. Be able to clearly explain features, benefits, and value propositions, providing accurate and timely information.</li>
<li>Proactively address customer concerns and troubleshoot issues. Work collaboratively with internal teams to resolve problems efficiently and ensure customer satisfaction.</li>
<li>Contribute to exceeding sales targets and customer retention objectives. Be a key driver of success.</li>
</ul>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Achieve specific sales targets and maximize sale opportunities.</li>
<li>Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</li>
<li>Maintain broad knowledge of products, pricing, promotions, and procedures</li>
<li> Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (&lsquo;KPIs&rsquo;)</li>
<li> Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures</li>
<li> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunities to build rapport with the customer</li>
<li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</li>
<li>Prepare complete and accurate work including appropriately notating accounts as required</li>
<li>Participate in activities designed to improve customer satisfaction and sales performance</li>
<li>Answer billing questions by talking through components of customer accounts</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>Minimum of high school diploma with 3 to 6 months of sales experience is preferred</li>
<li>Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.</li>
<li>Ability to fluently communicate in the required language of support, both written and verbally</li>
<li>Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.</li>
<li>Basic computer navigation skills and PC Knowledge</li>
<li>Ability to work as a team member, as well as independently</li>
<li>Dependable with proficient attention to detail</li>
<li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li>
<li>Able to rotate shifts, as needed</li>
<li>Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.</li>
<li>Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.</li>
</ul>
<p><b>Based on location and/or program, additional experience/skills may be required</b></p>
<p><b>
Locations:</b></p>
<p>
6th of October</p></div></div></div><div></div>

Customer Service - Sales Advisor Vacancies - English Speakers

Alternatif Grup

2004 yılında kurulan ve 1000' i aşkın çalışan sayısı, 4 Bölge Müdürlüğü ile Özel Güvenlik ve Elektronik Güvenlik Sistemleri alanında kurumsal firmalara hizmet veren şirketimizin Eskişehir/Odunpazarı lokasyonunda yer alan endüstriyel tesisinde görev alarak; ilgili projenin gözetim hizmetlerinin yürütülmesinden sorumlu olacak Danışma ve Kayıt Personeli ekip arkadaşları aramaktayız.
<br><br>
<b>ARANAN NİTELİKLER:</b><br>
<ul>
<li>Ortaokul veya lise mezunu olan,</li>
<li>Aktif olarak bilgisayar kullanabilen,</li>
<li>Diksiyonu düzgün,</li>
<li>Erkek adaylar için askerlik görevini tamamlamış olan,</li>
<li>Eskişehir/Odunpazarı lokasyonuna ulaşım problemi olmayan,</li>
<li>2+2+2 vardiya sistemi ile çalışabilecek olan Danışma ve Kayıt Personeli çalışma arkadaşları aranmaktadır.</li>
</ul>


Danışma Ve Kayıt Personeli - Eskişehir / Odunpazarı

Wallace Bates Limited

<p>Our client is a national financial services provider currently undergoing a restructure and seeking an Idependent Financial Adviser in Bristol. The role involves providing holistic financial planning advice to high-net-worth private clients. The main duties for this position is to service an existing client bank. </p><p>The role is primarily home-based, with office attendance required once a week, potentially more during the initial period.</p><p>Applicants should possess a full Financial Services Diploma Level 4 and require some relevant experience as a Financial Adviser, IFA, or Bancassurance Adviser within the Financial Services sector. </p><p>This position provides comprehensive Paraplanning and Administration support, a basic salary, performance-related bonus, and benefits package.</p>

Independent Financial Planner

Nethra Foundation eye hospital

<p>The Tele Counsellor will be responsible for handling inbound and outbound calls to patients, providing accurate information about hospital services, appointments, treatments, and follow-ups. The role requires excellent communication skills, empathy, and the ability to guide patients professionally over the phone.</p><p>The Tele Counsellor will counsel patients regarding consultations, procedures, camps, and offers, while maintaining proper call records and ensuring a positive patient experience. They will coordinate with doctors, front office, and other departments to ensure smooth patient flow and timely follow-ups.</p><p>The role also includes appointment scheduling, lead follow-up, conversion tracking, and handling patient queries or concerns with patience and clarity. Maintaining confidentiality, following hospital protocols, and achieving call targets are essential aspects of this position.</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound and outbound patient calls</li><li>Counsel patients about hospital services, doctors, and procedures</li><li>Fix and confirm appointments</li><li>Follow up on enquiries, leads, and missed calls</li><li>Coordinate with front office and clinical teams</li><li>Address patient concerns politely and professionally</li><li>Meet daily and monthly call and conversion targets</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Graduate or Diploma (any stream)</li><li>Good communication skills in English and local language</li><li>Pleasant voice and patient-friendly attitude</li><li>Experience in healthcare / telecalling preferred</li></ul><p>Job Type: Full-time</p><p>Pay: ₹10,000.00 - ₹18,000.00 per month</p><p>Benefits:</p><ul><li>Commuter assistance</li><li>Health insurance</li><li>Internet reimbursement</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Tele counsellor

NAZMİ ARIKAN FEN BİLİMLERİ EĞİTİM KURUMLARI

<div><h2 class="jobSectionHeader"><b>İş Tanımı</b></h2><p>
KAVACIK'TA BULUNAN NAZMİ ARIKAN FEN BİLİMLERİ ANADOLU LİSEMİZDE G&Ouml;REVLENDİRMEK &Uuml;ZERE; TERCİHEN OKUL VEYA KURSTA G&Ouml;REV YAPMIŞ &quot;DANIŞMAN&quot; ARIYORUZ.</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><p>
&Ouml;z disiplinine sahip olan,Dinamik &ccedil;alışma ortamına uyum sağlama yeteneği sergileyen,Planlama ve organizasyon becerisi g&ouml;steren,Problem &ccedil;&ouml;zme yeteneğine sahip olan,İnsan ilişkilerinde başarılı olan,S&ouml;zl&uuml; ve yazılı iletişim kanallarını etkin bir şekilde kullanabilen,&Ouml;ğrenmeye ve gelişime a&ccedil;ık olan,Yoğun &ccedil;alışma temposuna uyum sağlayabilen,Y&uuml;ksek motivasyon sahibi olan,G&uuml;ler y&uuml;zl&uuml; ve samimi olan TERCİHEN OKUL VEYA KURSTA G&Ouml;REV YAPMIŞ &quot;DANIŞMAN&quot; ARIYORUZ.</p></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Danışma G&ouml;revlisi
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Eğitim
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Eğitim
</div></div><div><p><b>&Ccedil;alışma Şekli</b></p>
<div>:</div>
<div>Tam zamanlı
</div></div><div><p><b>&Ccedil;alışma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>İş Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;alışma Yeri</b></p>
<div>:</div>
<div>İstanbul Anadolu Yakası Beykoz
<p>Kavacık Mahallesi, Balamir Sokak, Beykoz/İstanbul</p>
<ul><div>Toplu Taşımaya Erişim</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>2-25 yıl
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>30.12.2025
</div></div><div><p><b>Son Başvuru Tarihi</b></p>
<div>:</div>
<div>29.01.2026</div></div></ul></div>

Danışma Görevlisi

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