telephone service adviser

ACCOR

<div>Job Description</div> MAIN DUTIES: Administration <ul> <li>To be a Heartist of the Front Office department and of the hotel, in and outside the work place.</li> <li>To always keep the working area clean and well maintained.</li> <li>To use appropriate materials, equipments and supplies for the smooth run of the OTS operations and to ask for requisitions accordingly.</li> <li>To properly use the telephone etiquette as per Sofitel standards.</li> <li>To attend and handle all guest requests received for internal services, including Room Service orders, as per the hotel standards and procedures.</li> <li>To answer and handle incoming calls, wake-up calls and messages, properly using the telephone etiquettes and Sofitel standards.</li> <li>To coordinate with all departments as per guests and operational needs. To monitor and follow up all these guest requests and to ensure that all guests enjoy their stay being offered the finest personal service.</li> <li>To respect the privacy of the guests and the confidentiality of the information.</li> <li>To report any guest comment or complaint, to respond with Sofitel problem resolution techniques.</li> <li>To inform concerned division or department heads whenever a matter is delayed or not solved.</li> <li>To update the above requests in HotSos, Micros and Opera.</li> <li>To be aware of and to follow emergency and security procedures.</li> <li>To fulfil administrative tasks, office coordination and filing.</li> <li>To read and update logbooks.</li> <li>To update guest history in Opera.</li> <li>To set-up inventory and monitor supplies and other commodities upon guest requests.</li> <li>To keep all equipment clean, areas tidy and well maintained.</li> </ul> Training and Human Resources <ul> <li>Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.</li> <li>Treat complaints of harassment and discrimination promptly and confidentially.</li> <li>Treat customers and colleagues from all cultural groups with respect and sensitivity.</li> <li>Identify and deal with issues which may cause cross cultural conflict or misunderstanding.</li> </ul> Miscellaneous <ul> <li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li> <li>To respond to any changes in the department as dictated by the needs of the hotel.</li> </ul> All Heartists are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances. <ul> <li>All Heartists may be assigned to other duties in the hotel as and when required by business levels.</li> </ul> GENERAL DUTIES: Health and Safety <ul> <li>Ensure that all potential and real Hazards are reported immediately and rectified</li> <li>Be fully conversant with all departmental Fire, Emergency and Bomb procedures</li> <li>Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees</li> <li>Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.</li> <li>Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others</li> <li>Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.</li> </ul> Confidentiality Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy <ul> <li>Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. </li> </ul> To be fully conversant with: <ul> <li>Hotel fire procedures</li> <li>Hotel security procedures</li> <li>Hotel Health and Safety policy and procedures</li> <li>Hotel Facilities and attractions</li> <li>Hotel standards of operation and departmental procedures</li> <li>Sofitel Keys of Luxury and Appearance guidelines</li> <li>Sofitel BE Magnifique vision and its corresponding strategies</li> <li>Methods of accepted payment of the company</li> <li>Short and long term company marketing promotions</li> </ul> <div>Qualifications</div> <ul> <li>To be a Heartist of the Front Office department and of the hotel, in and outside the work place.</li> <li>To always keep the working area clean and well maintained.</li> <li>To use appropriate materials, equipments and supplies for the smooth run of the OTS operations and to ask for requisitions accordingly.</li> <li>To properly use the telephone etiquette as per Sofitel standards.</li> <li>To attend and handle all guest requests received for internal services, including Room Service orders, as per the hotel standards and procedures.</li> <li>To answer and handle incoming calls, wake-up calls and messages, properly using the telephone etiquettes and Sofitel standards.</li> <li>To coordinate with all departments as per guests and operational needs. To monitor and follow up all these guest requests and to ensure that all guests enjoy their stay being offered the finest personal service.</li> <li>To respect the privacy of the guests and the confidentiality of the information.</li> <li>To report any guest comment or complaint, to respond with Sofitel problem resolution techniques.</li> <li>To inform concerned division or department heads whenever a matter is delayed or not solved.</li> <li>To update the above requests in HotSos, Micros and Opera.</li> <li>To be aware of and to follow emergency and security procedures.</li> <li>To fulfil administrative tasks, office coordination and filing.</li> <li>To read and update logbooks.</li> <li>To update guest history in Opera.</li> <li>To set-up inventory and monitor supplies and other commodities upon guest requests.</li> <li>To keep all equipment clean, areas tidy and well maintained.</li> </ul>

One Touch Service Officer

Al-Futtaim

<div>Job Requisition ID: 173043
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role 
We are looking for a UAE National Service Advisor with fluent English-speaking skills with some experience in customer service for the role.

This is a full-time permanent role located in Sharjah. 


What you will do
<ul>
<li>To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers&rsquo; needs.</li>
<li>Ensure customers are given the Worlds Warmest Welcome when entering the branch.</li>
<li>Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.</li>
<li>Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.</li></ul> 


Required skills to be successful
<ul>
<li>Able to communicate effectively</li>
<li>Customer service experience will be an added advantage</li>
<li>Good knowledge in MS Office especially MS Excel</li>
<li>UAE National with family book</li></ul> 


About the team 
The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization 


What equips you for the role 
The ideal candidate for this role should possess a High school Diploma. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and passionate about cars.
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

UAE National Service Advisor

Pinstripe Personnel

PROTECTION ADVISERRemote / Home Based. All Leads Provided £40,000 - £45,0000 + Bonuses = OTE - £90K+A rare opportunity for a Protection Adviser with an award winning, client focussed Mortgage & Protection Brokerage. They have office across the UK and have been giving their clients the highest levels of service for over 20 years.You will be giving Protection Advice and conducting Revues to the firms new and existing clients, in addition there is a steady stream of new leads coming from the mortgage advisers.You will benefit from the support of the management and administration teams, there is a Protection Administrator in place to case manage all your applications.Due to the nature of this role and previous experience as a Protection Adviser is essential.In return you will have a highly competitive, negotiable package with an OTE of £80,000+For more information on this position please forward your CV to Douglas McDougall.<img src="https://www.jobg8.com/Tracking.aspx?3T4Xc8xAqRnCHRfEFvDg%2fgb5KnJFkADep" width="0" height="0" />

Protection Adviser

PRO Personalvermittlung

Als einer der erfolgreichsten Personaldienstleister in Österreich betreuen wir seit Jahrzehnten KMU's als auch Konzernkunden im kaufmännischen und gewerblichen Bereich. Sie bringen erste Erfahrungen im Umgang mit Kunden mit und überzeugen durch Ihre ausgeprägte Kommunikationsstärke, sowie eine strukturierte Arbeitsweise. Ein professionelles Umfeld, in dem Eigenverantwortung gefragt wird, schätzen Sie besonders. Ihre Fähigkeiten im Office-Alltag möchten Sie gezielt einsetzen und weiterentwickeln. Dann freuen wir uns auf Ihre Bewerbung. Für einen Konzernkunden suchen wir in Wien: Office Assistent (m/w/d) in der telefonischen Kundenberatung Aufgaben <ul> <li>Ansprechperson für Kundenanliegen</li> <li>Beratung zu Produkten und Tarifen</li> <li>Aktiver Verkauf mit Provisionsbeteiligung</li> <li>Administrative Pflege der Kundendatenbank</li> <li>Zielorientiertes Arbeiten zur Erreichung gemeinsamer Ziele</li> </ul> Profil <ul> <li>Erste Erfahrungen im Büro oder im Kundenkontakt sind erwünscht</li> <li>Kommunikationsstärke und Interesse am Verkauf</li> <li>Gute MS-Office-Kenntnisse</li> <li>Lernbereitschaft sowie Belastbarkeit</li> <li>Sehr gute Deutsch Kenntnisse in Wort & Schrift</li> </ul> Wir bieten <ul> <li>Modern ausgestattetes Büro mit guter öffentlicher Anbindung</li> <li>Langfristige Anstellung in einer krisensicheren Branche mit Aufstiegsmöglichkeiten</li> <li>Umfassende und praxisnahe Einschulung</li> <li>Homeoffice Möglichkeit bis zu 80% nach Einschulung samt Equipment</li> <li>Kernarbeitszeiten Mo-So von 07:00 Uhr bis 22:00 Uhr</li> </ul> Das Monats-Bruttogehalt auf Vollzeitbasis beträgt € 2.083,26, zuzüglich Provisionen JBG81_AT<img src="https://www.jobg8.com/Tracking.aspx?TVhP5Yr86jqN7i8gz2AFDiIbxPPkk4aRz" width="0" height="0" />

Büromitarbeiter (m/w/d) in der telefonischen Kundenberatung

Artius Solutions

<div>Attorney Securities &amp; Regulatory Advisory
Location: Flexible (Multiple U.S. Offices) 
Experience Level: 7 10 years 
Employment Type: Full-time
Overview
Seeking an experienced Attorney to advise on matters involving federal securities laws, broker-dealer, and investment adviser compliance. This role will focus on regulatory counseling and the development of investment structures, including technology and early-stage platforms.
Key Responsibilities
<ul><li>Advise on status issues and opinions under the Investment Company Act.
</li><li>Counsel clients on broker-dealer and investment adviser registration and compliance.
</li><li>Draft opinions and advise on alternative investment platform setup.
</li><li>Provide guidance on emerging technologies and digital assets.
</li><li>Work collaboratively with business stakeholders on regulatory strategies.
</li></ul>Qualifications
<ul><li>Juris Doctor (JD) degree.
</li><li>7 10 years of experience advising on securities and regulatory matters.
</li><li>Strong understanding of broker-dealer and investment adviser laws.
</li><li>Excellent academic credentials and communication skills.
</li><li>Proven ability to manage complex matters independently.
</li></ul>Preferred Experience
<ul><li>Background in finance law, blockchain, or digital assets.
</li><li>Prior experience working with technology-driven financial structures.
</li></ul>Additional Details
<ul><li>Compensation: Highly competitive, depending on experience.
</li><li>Benefits: Comprehensive benefits package.
</li><li>Travel: Minimal to none.
</li></ul>.</div>

Attorney Securities & Regulatory Advisory

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline agent

Workato

Legal Adviser (Indian National) - Abu Dhabi, UAE We are seeking a highly qualified and experienced Legal Adviser to join our team in Abu Dhabi. This role is specifically open to Indian nationals, and we welcome applications from English-speaking candidates. As a Legal Adviser, you will be responsible for providing legal advice and guidance to our clients on a wide range of legal matters. This may include contract negotiations, property law, labor disputes, and more. You will also be expected to stay up-to-date with current laws and regulations in the UAE. This position is part-time, which allows for flexibility in your schedule. You will also be provided with accommodation as part of your employment package. Additionally, we offer visa sponsorship for our employees to ensure a smooth transition to living and working in Abu Dhabi. We strongly encourage female candidates to apply for this role as we value diversity and inclusivity within our team. Requirements: - Bachelor's degree in Law or relevant field - Minimum of 3 years experience as a Legal Adviser or similar role - Excellent knowledge of UAE laws and regulations - Strong communication and negotiation skills - Fluency in English (both written and verbal) - Indian nationality preferred If you are a highly motivated individual with a passion for law and seeking an opportunity to work in the vibrant city of Abu Dhabi, then we would love to hear from you. Please submit your application today.This job has no reviews yet. You can be the first!The most in-demand professions in Abu-Dhabi:Users also frequently search in these cities:More professions from the category Lawyers - Attorneys - Notaries:Subscribe to our telegram <img src="https://www.jobg8.com/Tracking.aspx?oU0RNjm3xmNWH3myKguMouNK%2fPpCKyKpm" width="0" height="0" />

Legal adviser

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