teller emiratised role

First Abu Dhabi Bank (FAB)

Perform all cash-counter transactions accurately as requested by customers with the set target time and in line with the banks polices and procedures. Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner and build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities.

Teller (Emiratised Role)

Emirates NBD

<div><div><div><div><div><div>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.
Job Purpose:
As a Head Teller at Emirates NBD, your role is to supervise a team of tellers, validating all transactions originating from the team, and ensuring they meet technical requirements, comply with procedural guidelines, and provide approval within the delegated authority limits. The job holder ensures day-to-day reconciliation of cash. The job holder resolves routine problems related to regular transactions and interfaces with internal and external parties for this purpose. The job holder provides quality customer service and resolves escalations when they happen at the teller account. The job holder communicates with other business units to ensure that service-related issues are handled or escalated when required. 
Job Overview:
<ul><li>Supervise and train tellers on proper cash handling procedures, customer service standards, and adherence to banking regulations.
 </li><li>Ensure teller operations are conducted accurately and efficiently, including processing deposits, withdrawals, loan payments, and other transactions.
</li><li>Monitor teller cash levels and vault management to maintain adequate funds for daily operations and compliance with security procedures.
</li><li>Resolve escalated customer inquiries or complaints promptly and professionally, ensuring customer satisfaction and retention.
</li><li>Conduct regular audits of teller transactions and vault balances to identify discrepancies and ensure compliance with internal controls.
</li><li>Collaborate with branch management to implement operational procedures, achieve sales goals, and enhance the overall customer experience.
</li><li>Provide leadership and guidance to the teller team, fostering a positive work environment and promoting teamwork and collaboration.
</li><li>Stay updated on industry trends, regulatory changes, and bank policies to ensure compliance and mitigate risks.
</li><li>Assist in opening and closing procedures, including balancing cash drawers, securing the branch, and preparing reports for management.
</li>Participate in ongoing training and development programs to enhance job knowledge and skills. 
<li>
</li></ul>Skills and Experience:
<ul><li>Bachelor's degree in finance, business administration, or related field preferred.
</li><li>Previous experience in banking or financial services, with a minimum of 2-3 years in a supervisory role.
</li><li>Strong understanding of banking regulations, compliance requirements, and risk management practices.
</li><li>Excellent interpersonal and communication skills, with the ability to interact professionally with customers and team members.
</li><li>Detail-oriented with a high level of accuracy in cash handling and transaction processing.
</li>Proficient in computer applications, including Microsoft Office and banking software systems. 
<li>
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. 
</div></div></div></div></div><div><div><div>Same Posting Description for Internal and External Candidates</div></div></div></div>

Head Teller - Dubai (UAE Nationals Only)

Emirates Islamic

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank&rsquo;s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank&rsquo;s products and services as appropriate, ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Transaction Processing
 
 :
 
 
 Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank&rsquo;s policies and procedures align with regulatory requirements.
 
 
 
 
 
 
 Cash Handling and Balancing
 
 :
 
 
 Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank&rsquo;s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Job Requirements (Qualifications/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Minimum high school diploma or a bachelor&rsquo;s degree in finance, business administration or any related field is preferred.
 </li>
 <li>
 Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
 </li>
 </ul>
 
 
</div>

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

Commercial Bank of Dubai

Provide general banking services such as receiving deposits, withdrawal of cash and cash management as per Bank s policies etc. Issue DD s, MCs and passing Internal Transfers.
Principal Accountabilities:
Work Management:
Ensure the correct receipt / payment of cash and accurately credit /debit the customer s account and acknowledge the receipt to the customers.
Issue Manager Cheques &amp; DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.
Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval
Provide any other service as directed to support the overall banking operations of the Branch.
Take interest to cross sell or referral for Bank s products and services to support the achievement of Bank s targets.
Maintain and improve customer queue time for teller services monitored through Customer visit management system- less than 3 minutes
Over and above the existing duties and responsibilities, Tellers are required to process all Internal Transfer requests at their end only.
Take over the responsibilities of Head Teller whenever it is required
Check the postings carried out by the other Teller against the day s transactions journal and sign on the report.
At end of the day transfer all the cash to HT and print the cash proof obtain HT signature. Any over /Shot inform the HT and BOM immediately
Service and Quality
Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction.
Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service
People
To keep oneself update with the Bank s Operations Procedures Identify the area of self-development in line with the Bank s competency guidelines and prepare and execute the action plan in agreement with the supervisor. Moreover, participate in E-learning and other training initiatives as required by the supervisor as well as Human Resources

Teller

Monarc Group

Client Relationship Partner (Commission Only)Location: Dubai / Hybrid Team: Silver &ndash; Acquisition &amp; Volume Compensation: Commission Only Experience Level: Entry to Early CareerAbout MonarcMonarc works with growing businesses across the region to solve real people, leadership, and commercial challenges. We don&rsquo;t believe in corporate fluff, we believe in ownership, pace, and doing things properly.This role is part of our Silver team, focused on client acquisition and consistent delivery through clear playbooks and high activity.The RoleThis is a commission-only opportunity for someone who is hungry, disciplined, and serious about building a commercial career. Upon successful completion of probation you will be offered a monthly salary based on performance tiers.As a Client Relationship Partner, your focus will be simple:<ul><li>Generate opportunities</li><li>Convert clients</li><li>Build commercial confidence</li></ul>You&rsquo;ll be supported with training, scripts, CRM tools, and clear targets, but success in this role comes down to effort and ownership.What You&rsquo;ll Be Responsible For<ul><li>Outbound prospecting (LinkedIn, calls, email)</li><li>Qualifying leads and booking meetings</li><li>Converting Silver-tier clients using defined offers</li><li>Managing simple client engagements within scope</li><li>Keeping CRM data accurate and up to date</li><li>Hitting weekly activity and monthly revenue targets</li></ul>Commission Structure<ul><li>Commission paid on new business only</li><li>Paid on collected revenue</li><li>Typical commission range: 10 - 15% depending on performance</li><li>No cap for top performers</li></ul>What We&rsquo;re Looking For<ul><li>Strong work ethic and resilience</li><li>Confident communicator</li><li>Comfortable with rejection and targets</li><li>Coachable and open to feedback</li><li>Organised and disciplined with systems</li><li>Motivated by earning, not entitlement</li></ul>What This Role Is Not<ul><li>Not a guaranteed salary role</li><li>Not a passive account management role</li><li>Not for someone who needs constant supervision</li></ul>What We Provide<ul><li>Full onboarding and sales training</li><li>Proven scripts and playbooks</li><li>CRM, data tools, and lead sources</li><li>Clear performance targets and progression path</li><li>Opportunity to move into a salaried role if successful</li></ul>Values We ExpectBe human Think differently Go beyondIf you&rsquo;re serious about building a commercial career and backing yourself, apply now.Job Type: Full-time

Business Development Executive

talabat

Overview Role Summary :A brief role summary including :Role PurposeThis entry-level position aims to provide the incumbent with an opportunity to gain experience in their chosen field. The role will involve various tasks that support the department's operations, providing valuable insights into the workings of a professional environment.Impact & ScopeThe successful candidate will support their department in various tasks, contributing to the team's overall efficiency and productivity. Responsibilities Duties & Responsibilities :This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include :<ul><li>Assisting with day-to-day operations within the department.</li><li>Providing administrative support to team members.</li><li>Organizing and maintaining departmental documents, maintaining accurate data records, and generating reports as needed.</li><li>Participating in team meetings and contributing ideas and feedback.</li><li>Handling inquiries and requests from internal and external stakeholders.</li><li>Coordinating and scheduling meetings, appointments, and events within the team and with external stakeholders as required.</li><li>Preparing meeting agendas, taking minutes, and distributing them as needed.</li><li>Supporting the team with research and data collection for various projects.</li><li>Providing support in the preparation and review of presentations and other documents.</li><li>Contributing to process improvement initiatives within the department</li></ul> Qualifications <ul><li>High school diploma or above education.</li><li>Prior experience in an administrative support role is an advantage, but not essential</li></ul> Skills and attributes <ul><li>Familiarity with basic computer applications such as Microsoft Office.</li><li>Strong organizational and time management skills.</li><li>Good verbal and written communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Attention to detail and accuracy in completing tasks.</li><li>Professional demeanor and positive attitude.</li><li>Willingness to learn and take on new responsibilities as needed.</li><li>Ability to maintain confidentiality of sensitive information.</li></ul>

Admin / Coordinator (UAE National)

Explore 3829+ Teller emiratised role in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

3829 teller emiratised role jobs IN Dubai United Arab Emirates

Teller (Emiratised Role)

Head Teller - Dubai (UAE Nationals Only)

Head Teller - Dubai (UAE Nationals Only)

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

Teller

Business Development Executive

Admin / Coordinator (UAE National)