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teller retail banking services Jobs in Dubai

teller retail banking services

teller floater

Mashreq Corporate & Inve...

The Remote Teller (RT) shall perform financial &amp; service transactions in risk free &amp; efficient manner over video calls while maintaining the set service &amp; control standards at all times.Process financial &amp; service transactions accurately and swiftly in accordance with the laid down procedures over a video call on the Interactive Teller Machine.Strive towards reducing wait time and serve time by efficient processing of all transactions.Strive towards managing customer expectation for each interaction.Ensure zero risk of cash transactions in accordance with SOP with zero operational losses.Ensure accurate delivery / receipt of cash to / from customers at all times.Be aware of fraud trends &amp; be vigilant and alert on any possible fraud risks.Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.Adhere to transactions limit, override approval and call back processes.Error free transactional report checking.Investigate in detail any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation.Comply with all policies and procedures to ensure an acceptable risk rating of the remote Teller unit.Assist Team Leader / Remote Teller Manager in handling day to day transactional and service / maintenance activities.Ensure 100% score at remote teller area with mystery shoppers.Be vigilant to identify customer needs &amp; cross sell / refer Mashreq products.Remain updated on all process / control amendmentsProvide friendly, efficient &amp; accurate servicesFull flexibility working in different shiftsComplete knowledge of Interactive teller machine functionalities &amp; minor trouble shootingGood customer service skillsStrong inter-personal, communication skillsStrong work ethics &amp; Team workAbility to handle pressureDetail oriented, quick with numbers, very vigilantAbility to handle routine work with enthusiasm and vigorProcess related to financial / service transactions1-3 years of experience as a teller within banking industry.Job CompetenciesAttention to Detail &amp; Quality (Level 2)Customer Focus (Level 3)Communication &amp; Interpersonal skills (Level 2)Commitment to Results (Level 2)Planning &amp; Organizing (Level 2)

Remote Teller- DBC Interactive Remote Tellers

EIGER MARVEL CONSULTANTS

Job Title: Counter Teller &ndash; Real Estate Industry (Indians Preferred)About the Role We are looking for a detail-oriented and experienced Counter Teller to join our dynamic real estate team. The successful candidate will be responsible for managing day-to-day financial transactions, maintaining accurate cash records, and ensuring all operations are conducted in line with company and regulatory standards. Prior experience in the real estate sector and proficiency in ERP systems such as NetSuite or SAP are essential for this role.Key Responsibilities<ul><li>Handle daily cash transactions including deposits, withdrawals, and cheque verifications.</li><li>Accurately record, disburse, and reconcile funds in compliance with company policies.</li><li>Balance cash drawers and verify transaction accuracy at the close of each business day.</li><li>Ensure full compliance with AML regulations, confidentiality protocols, and financial control procedures.</li><li>Maintain accurate and up-to-date financial data within ERP systems (NetSuite or SAP).</li><li>Provide courteous and efficient service to clients, tenants, and vendors.</li><li>Support finance and administration teams with reconciliations, cash reports, and related documentation.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Commerce, Finance, or a related field.</li><li>4&ndash;5 years of experience as a Counter Teller or in a similar financial role, preferably within the real estate industry.</li><li>Proven experience working with ERP systems such as NetSuite or SAP.</li><li>Strong attention to detail, numerical accuracy, and organizational ability.</li><li>Excellent communication and interpersonal skills.</li><li>Multilingual proficiency will be considered an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Supportive and collaborative team environment.</li><li>Opportunities for professional development and career advancement within a reputable real estate organization.</li></ul>Job Types: Full-time, PermanentPay: AED6,900.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Which ERP system are you most experienced with?</li><li>Are you able to join immediately or within a short notice period?</li></ul>Experience:<ul><li>Counter Teller: 4 years (Required)</li></ul>Language:<ul><li>Hindi or Malayalam (Preferred)</li></ul>

Counter Teller

First Abu Dhabi Bank

Job Title Teller Retail Banking Services Dubai, UAE Job Description Teller Retail Banking Services Dubai, UAE Role Summary First Abu Dhabi Bank (FAB) is hiring a Teller for its Dubai branch to deliver seamless front-office banking transactions, uphold high service standards, and promote digital channel adoption. This customer-facing role is vital in enhancing the daily banking experience while maintaining compliance, risk controls, and operational excellence. Job Details Location: United Arab Emirates Location: Dubai Industry: Banking / Mortgage Professionals Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Handle cash transactions including deposits, withdrawals, inter-account transfers, and safe/vault reconciliation * Process demand drafts, telegraphic transfers, travellers cheques, IPOs, and returned outward clearings * Assist customers with cheque collection, posting vouchers, updating currency boards, and banking product queries * Ensure 100% accuracy in transaction processing with zero income leakage or compliance errors * Answer phone inquiries professionally and escalate as needed * Actively promote and demonstrate FAB s online/mobile banking applications to walk-in customers * Generate qualified leads for retail banking products by identifying customer needs * Support branch management in daily operations and complete mandatory trainings * Represent FAB values to achieve NPS (Net Promoter Score) targets and maintain high customer satisfaction * Maintain meticulous documentation and file management as per bank procedures Ideal Profile * High school diploma or equivalent * Minimum 2 years of front-line banking experience, preferably in UAE retail banking * Knowledge of core banking services, transaction protocols, and customer service practices * Strong numerical accuracy, attention to detail, and cash handling discipline * Familiar with online/mobile banking tools and able to guide customers through digital onboarding * Excellent communication and interpersonal skills * Willingness to cross-sell and promote FAB products

Teller Retail Banking Services

Commercial Bank of Dubai

Provide general banking services such as receiving deposits, withdrawal of cash and cash management as per Bank s policies etc. Issue DD s, MCs and passing Internal Transfers.
Principal Accountabilities:
Work Management:
Ensure the correct receipt / payment of cash and accurately credit /debit the customer s account and acknowledge the receipt to the customers.
Issue Manager Cheques &amp; DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.
Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval
Provide any other service as directed to support the overall banking operations of the Branch.
Take interest to cross sell or referral for Bank s products and services to support the achievement of Bank s targets.
Maintain and improve customer queue time for teller services monitored through Customer visit management system- less than 3 minutes
Over and above the existing duties and responsibilities, Tellers are required to process all Internal Transfer requests at their end only.
Take over the responsibilities of Head Teller whenever it is required
Check the postings carried out by the other Teller against the day s transactions journal and sign on the report.
At end of the day transfer all the cash to HT and print the cash proof obtain HT signature. Any over /Shot inform the HT and BOM immediately
Service and Quality
Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction.
Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service
People
To keep oneself update with the Bank s Operations Procedures Identify the area of self-development in line with the Bank s competency guidelines and prepare and execute the action plan in agreement with the supervisor. Moreover, participate in E-learning and other training initiatives as required by the supervisor as well as Human Resources

Teller

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank&rsquo;s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank&rsquo;s products and services as appropriate, ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Transaction Processing
 
 :
 
 
 Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank&rsquo;s policies and procedures align with regulatory requirements.
 
 
 
 
 
 
 Cash Handling and Balancing
 
 :
 
 
 Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank&rsquo;s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Job Requirements (Qualifications/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Minimum high school diploma or a bachelor&rsquo;s degree in finance, business administration or any related field is preferred.
 </li>
 <li>
 Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
 </li>
 </ul>
 
 
</div>

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. Job Purpose: Perform services such as attending to CDMs functions, cash management as per Bank s policies, handling bulk cash deposits and withdrawals, checking of vouchers posted by regular tellers and performing functions of regular tellers whenever assigned Principal Accountabilities: Work Management Perform all functions relating to Cheque Deposit Machines (CDM) located in the branch premises, at specified time interval, including, collection of physical cheques, tallying of number of cheques with the CDM journal and send them to clearing dept. within agreed TAT Ensure to process special clearing cheques and foreign currency cheques within agreed TAT Ensure to open the vault system as per SLA Maintain and manage the cash accurately, and transfer the excess cash received from the Tellers to vault and withdraw the cash as and when required ensuring safe custody and handling of cash. Ensure that all Tellers hand over all the physical cash and maintain their cash box balance zero and tally with GL at end of the day, and to make prompt investigation in case of any difference. Ensure to maintain require branch vault cash for next working day Ensure to check and balance cash online transaction for all the tellers At end of the day check Tellers cash proof is zero and obtain the tellers signature any over/short transaction reported to BOM. At regular intervals, check the postings carried out by Tellers against the transactions journal presented by them and sign on the report. Any discrepancy identified should be immediately actioned to eliminate the risk of financial loss to the Bank. Perform bulk cash receipt and withdrawal transactions, ensure correct receipt/issue of cash, accurately credit/debit the customer s account and acknowledge the receipt to the customers. Monitor sundry and suspense accounts , issue DDs , Managers cheques and internal transfer Ensure customers average waiting time is maintained at standard level Ensure that the local &amp; foreign currency held does not exceed the daily required limit. Ensure that cheques / debit instruments are in order before effecting the payment and make accurate debit entry in the customer s account as per Bank s procedures to protect the interest of customers and the Bank. Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval To be well conversant with the duties and responsibilities of Branch Operations Manager (BOM) and to officiate in that capacity during BOM s absence. To prepare and review daily teller voucher bundle, ensure total number of vouchers are matching with teller financial transaction daily report and ensure sending the same to internal control by maximum next working day. To monitor any high variety in total number of achieved transactions between teller and report the same to line manager officially. Guide branch tellers to adhere to bank policies and procedures, and give required training for new joining teller. Guide and encourage customer to use our digital channel for all the cash deposits and withdrawal extra Service &amp; Quality Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service. Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction. Provide any other service as directed to support the overall banking operations of Br Provide assistance in following up the transactions of the branch that are forwarded for override to respective personnel

Teller / Senior Teller / Head Teller ( UAE National )

Cars24 Arabia

About Us Chauferly by CARS24 is redefining urban mobility by offering premium chauffeur-on-demand and subscription-based services. As we scale, subscriptions are at the heart of our growth story &mdash; offering customers flexibility, reliability, and value. We are looking for a dynamic, entrepreneurial leader to head business development for the Subscriptions vertical.What you'll do:Daily Chauferly Operations:<ul><li>Oversee day-to-day operations to ensure seamless trip execution and service quality.</li></ul>Trip Management:<ul><li>Assign and monitor both B2C and B2B trips; ensure completion within SOP timelines and maintain service commitments to B2B clients and end-users.</li></ul>Driver Shift Management:<ul><li>Ensure chauffeurs start shifts on time.</li><li>Ensure chauffeurs check in with floaters after trip completion.</li></ul>Operational Efficiency: <ul><li>Minimize chauffeur waiting time for floaters.</li><li>Maintain 0% idle chauffeur status.</li><li>Optimize floater routes in line with system allocation.</li></ul>Issue Reporting &amp; Compliance: <ul><li>Report operational and technical issues affecting drivers/floaters.</li><li>Ensure full compliance with B2B customer SOPs and company guidelines.</li></ul>What are we looking for:<ul><li>Prior experience handling drivers and shift operations.</li><li>Good knowledge of Dubai road network (Sharjah/Abu Dhabi knowledge is an advantage).</li><li>Strong coordination, communication, and problem-solving skills.</li><li>Ability to manage time-sensitive operations with high attention to detail.</li><li>With a UAE Driving License.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per month

Logistics Coordinator

Explore 10+ Teller floater in Dubai this October. Find roles across top companies and apply now to boost your career.