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customer service representative Jobs in Dubai

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cashiers tellers

Gcc Exchange

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GCC Exchange is looking for experienced and dedicated Cashiers / Tellers to join our team in the Arabic Corridor.
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Nationality : Arabic
Industry Type : Banking / Financial Services
Expirence : 3 - 5 yrs.
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Cashiers / Tellers

Commercial Bank of Dubai

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. Job Purpose: Perform services such as attending to CDMs functions, cash management as per Bank s policies, handling bulk cash deposits and withdrawals, checking of vouchers posted by regular tellers and performing functions of regular tellers whenever assigned Principal Accountabilities: Work Management Perform all functions relating to Cheque Deposit Machines (CDM) located in the branch premises, at specified time interval, including, collection of physical cheques, tallying of number of cheques with the CDM journal and send them to clearing dept. within agreed TAT Ensure to process special clearing cheques and foreign currency cheques within agreed TAT Ensure to open the vault system as per SLA Maintain and manage the cash accurately, and transfer the excess cash received from the Tellers to vault and withdraw the cash as and when required ensuring safe custody and handling of cash. Ensure that all Tellers hand over all the physical cash and maintain their cash box balance zero and tally with GL at end of the day, and to make prompt investigation in case of any difference. Ensure to maintain require branch vault cash for next working day Ensure to check and balance cash online transaction for all the tellers At end of the day check Tellers cash proof is zero and obtain the tellers signature any over/short transaction reported to BOM. At regular intervals, check the postings carried out by Tellers against the transactions journal presented by them and sign on the report. Any discrepancy identified should be immediately actioned to eliminate the risk of financial loss to the Bank. Perform bulk cash receipt and withdrawal transactions, ensure correct receipt/issue of cash, accurately credit/debit the customer s account and acknowledge the receipt to the customers. Monitor sundry and suspense accounts , issue DDs , Managers cheques and internal transfer Ensure customers average waiting time is maintained at standard level Ensure that the local &amp; foreign currency held does not exceed the daily required limit. Ensure that cheques / debit instruments are in order before effecting the payment and make accurate debit entry in the customer s account as per Bank s procedures to protect the interest of customers and the Bank. Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval To be well conversant with the duties and responsibilities of Branch Operations Manager (BOM) and to officiate in that capacity during BOM s absence. To prepare and review daily teller voucher bundle, ensure total number of vouchers are matching with teller financial transaction daily report and ensure sending the same to internal control by maximum next working day. To monitor any high variety in total number of achieved transactions between teller and report the same to line manager officially. Guide branch tellers to adhere to bank policies and procedures, and give required training for new joining teller. Guide and encourage customer to use our digital channel for all the cash deposits and withdrawal extra Service &amp; Quality Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service. Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction. Provide any other service as directed to support the overall banking operations of Br Provide assistance in following up the transactions of the branch that are forwarded for override to respective personnel

Teller / Senior Teller / Head Teller ( UAE National )

Kempinski Hotel

<ul> <li> Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski standards. </li> <li> Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. </li> <li> Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. </li> <li> Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float. </li> <li> Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints. </li> <li> Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. </li> <li> Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. </li> <li> Possess a working knowledge of the room reservation procedures. </li> <li> Maintain the neatness of his/her working area. </li> </ul>

Front Desk Agent - Arabic Speaker

<div> The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. </div> <div> </div> <div> At all times, they must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel. </div> <ul> <li> Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. </li> <li> Ensure that LQA results are above 85%.</li> <li> Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. </li> <li> Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float. </li> <li> Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.</li> <li> Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. </li> <li> Keep informed of product and service knowledge as well as the hotel daily and meeting activities. </li> <li> Possess a working knowledge of the room reservation procedures. </li> <li> Maintain the neatness of their working area.</li></ul>

Executive Lounge Manager

<div> The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.</div> <ul> <li> Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. </li> <li> Ensure that LQA results are above 85%.</li> <li> Upon check-in, register guests and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. </li> <li> Upon departure of guests, process the guest check-out procedures. Inquire for last-minute charges. Receive payment from guests. Settle the guest account and give a copy of the invoice. </li> <li> Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of the shift, balance their cash float. </li> <li> Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information, and take appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with complaints. </li> <li> Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins, and special requests. </li> <li> Keep themselves informed of product and service knowledge as well as the hotel's daily and meeting activities. </li> <li> Possess a working knowledge of the room reservation procedures. </li> <li> Maintain the neatness of his/her working area.</li> </ul> <div> </div>

Front Office Agent

Azadea

• Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient manner
• Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop s operational requirements in a cost effective manner
• Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results

Assistant Manager 2

Belhasa Group

<ul><li>Greets customers upon entering the store.</li><li>Assists customers in locating specific products.</li><li>Answers inquiries.</li><li>Directs customers to the manager for decisions out of their hands.</li><li>Replenishes product inventory.</li><li>Cleans the store.</li><li>Assists cashiers.</li><li>Tracks and reports record of sales.</li></ul>Walk in Interview:Date: Saturday, 25th Oct 2025Time: 12:00 PM - 02:00 PMVenue: Belhasa HospitalityBuilding No. R338 Unit Office No. 521Office Complex Plot No. P1 Umm Al Hurair 2Oud Metha, Dubai PO Box 85983 United Arab Emirates(nearest Metro Station (Green Line) &ndash; Dubai Health Care City) Exit 1Location Map: Belowhttps://maps.app.goo.gl/zQszYstkGbQXKoVr7Job Types: Full-time, PermanentLanguage:<ul><li>Arabic (Required)</li></ul>

Sales Assistant & Baker (Walk In)

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