receptionist

sales coordinator

customer service executive

sales representative

guest service agent

customer service representative

Ralshypermarket

Job Summary:The Customer Service Representative is responsible for providing excellent customer support by addressing inquiries, resolving complaints, and ensuring customer satisfaction. The role requires effective communication, problem-solving skills, and a customer-focused approach to maintain positive relationships with clients and customers.Key Responsibilities:&middot; Handle incoming calls, emails, and messages from customers in a professional and timely manner.&middot; Provide accurate information about products, services, pricing, and company policies.&middot; Record and track customer interactions, feedback, and complaints in the CRM/system.&middot; Coordinate with internal departments (Sales, Logistics, Accounts, etc.) to resolve customer issues efficiently.&middot; Process orders, returns, and exchanges according to company procedures.&middot; Follow up with customers to ensure satisfaction and service quality.&middot; Maintain up-to-date knowledge of products and services to assist customers effectively.&middot; Escalate unresolved issues to the appropriate team or supervisor.&middot; Prepare and submit regular reports on customer feedback and service performance.&middot; Support the team in achieving customer service KPIs and performance targets.Qualifications and Skills:&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Marketing, or a related field (preferred).&middot; Proven experience in customer service or a similar role.&middot; Excellent verbal and written communication skills.&middot; Strong interpersonal and problem-solving abilities.&middot; Proficient in MS Office and CRM software.&middot; Ability to handle pressure and manage multiple tasks.&middot; Positive attitude, patience, and empathy toward customers&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Customer Service Representative

Altius Customer Services Pvt Ltd

We are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic, Russian, and English, with prior experience in aesthetic clinics or beauty services.Responsibilities:<ul><li>Handle inbound and outbound calls in Arabic, Russian, and English.</li><li>Provide accurate information about aesthetic treatments and clinic services.</li><li>Manage appointment bookings, rescheduling, and follow-ups with clients.</li><li>Maintain client records and ensure excellent customer experience.</li><li>Coordinate with the operations and front desk teams to ensure smooth client flow.</li><li>Meet monthly targets for bookings, consultations, and client satisfaction.</li></ul>Requirements:<ul><li>Proven experience as a Call Center Agent or Customer Service Representative in the aesthetics, beauty, or medical field.</li><li>Fluent in Arabic, Russian, and English (spoken and written).</li><li>Strong communication and sales skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Professional, positive, and client-focused attitude.</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives.</li><li>Friendly and professional work environment.</li><li>Training and growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED8,000.00 per monthExperience:<ul><li>call center : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Washmen

<div><div>About Company</div><div>
Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well-recognized for its quality, consistency, and convenience. Washmen&rsquo;s mission is to replace your washing and drying machine using state-of-the-art technology and a user-friendly app. The service is aimed at people who lead busy lives and need quick solutions for tasks that consume big chunks of their day.</div><div>
Washmen operates in Dubai &amp; Abu Dhabi and caters to more than 60,000 users. Washmen&rsquo;s offices in Dubai, Beirut &amp; Istanbul are home to a steadily growing team of young professionals.</div><div></div><div> 
Job Overview</div><div>
We are looking for a Customer Service representative &ndash; English Speaking, who has experience in a call center. Our objective at Washmen is to deliver best-in-class customer service. This involves delighting our customers at every touch point that they interact with our company. Whether it be phone, SMS, email, in-app chat, or personal deliveries, the objective is to make sure the customer&rsquo;s experience is surprisingly good and exceeds his expectations. This requires friendliness, empathy, sympathy, compassion, humility, and a lot of patience.</div><div>
Washmen is gearing up to scale. Being part of one of the fastest-growing startups in the Middle East, Washmen will provide you with a unique experience; helping shape a company facing the adventures and challenges of growth.</div><div></div><div> 
Responsibilities</div><ul><li> Deliver superior service to customers by always positively surprising them.</li><li> Be proactive in handling potential customer difficulties</li><li> Be proactive in addressing potential operational breakdowns</li><li> Think like an owner and make suggestions to improve the business like an owner</li><li> Communicate with empathy and compassion</li><li> Learn and internalize the Washmen process for handling damage and missing item claims</li><li> Proactively manage customer expectations in a manner that is realistic</li><li> Manage the customer&rsquo;s experience and steer it towards a positive experience</li><li> Always be 2 steps ahead of any customer claim or resistance to a proposal and address it in advance</li><li> Develop and acquire a strong laundry and dry-cleaning knowledge base in order to address customer claims with confidence and explain cases. This relaxes customers and increases their trust in our service</li><li> Continuously suggest methods to improve the customer service process</li><li> Develop empathy</li><li> Learn the company&rsquo;s Customer Service Principles and learn to balance a Principle-based approach to customer service with our Procedural based approach</li><li> Always maintain a lighthearted, professional but very friendly and personal tone on the phone</li><li> Pursue continuous learning in the fields of communication, customer service, and laundry</li><li> Pursue knowledge in personal matters of interest at least 1 hour a week on company time</li><li> Identify personal limitations and request help from peers and management when you need it</li></ul><div>
</div><div>
Requirements</div><ul><li> Only Immediate joiners will be considered
</li><li> 2-4 years of experience in customer experience with a bachelor&rsquo;s degree.</li><li> Excellent English communication skills, written and spoken.</li></ul><div>
</div><div>
Job Type: Full-time</div><div>
Work Location: Jabal Ali</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Confidential

Job Title: Customer Service Representative Location: On-site (Dubai, UAE) Salary: AED 1,700 – 3,000 per month (maximum) + Attractive Incentives Languages Required: Gujarati, Telugu, Kannada, and Hindi Job Type: Full-Time Shifts: 11-hour rotational Benefits: VISA, Food, and Accommodation provided&nbsp;<h3>Key Responsibilities</h3>&nbsp;<ul><li>Handle inbound and outbound chats and calls to assist users on the platform.</li><li>Promote platform features, offers, bonuses, and promotions to increase user activity and engagement.</li><li>Support users with account registration, deposits, withdrawals, and general queries.</li><li>Work towards achieving daily, weekly, and monthly performance targets.</li><li>Maintain accurate records of leads, conversations, and user interactions.</li><li>Use Excel for tracking data, updating reports, and monitoring performance.</li><li>Provide professional, empathetic, and persuasive communication to ensure a positive customer experience.</li><li>&nbsp;</li></ul><h3>Requirements</h3>&nbsp;<ul><li>Previous customer service or telesales experience preferred (experience in gaming or fintech domains is a plus).</li><li>Fluency in Gujarati, Telugu, Kannada, and Hindi is mandatory.</li><li>Basic knowledge of Excel (data entry and formulas).</li><li>Strong communication and problem-solving skills.</li><li>Comfortable working in rotational day shifts.</li><li>Immediate joiners preferred.</li></ul>

MB Services FZ LLC

MB Services FZ LLC is currently seeking Cantonese Customer Service Representatives to join our growing team. We are looking for Dubai-based individuals who are fluent in English and Cantonese. Please only apply if you have fluency in both languages.As a Cantonese Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts. Prior back-office experience will be a plus.<ul><li>Salary: AED 4,500 (Including Bonus)</li><li>Location: Dubai Outsource City (on-site)</li><li>Benefits: Visa &amp; Medical Insurance</li></ul>If you are interested in this opportunity and meet the requirements listed above, please submit your resume to hr@mbservices.net. The email subject should be &ldquo;Cantonese Customer Service Representative&rdquo;.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Job Type: Full-timePay: AED4,500.00 - AED5,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>If selected, how soon would you be available to start? Please confirm your notice period or earliest start date.</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Cantonese (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Cantonese Customer Service Representative

MB Services FZ LLC is currently seeking Portuguese Customer Service Representatives to join our growing team. We are looking for Dubai-based individuals who are fluent in English and Portuguese. *Please only apply if you have fluency in both languages.As a Portuguese Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts. Prior back-office experience will be a plus.<ul><li>Salary: AED 6000 - 8, 000</li><li>Location: Dubai Outsource City (on-site)</li><li>Benefits: Visa &amp; Medical Insurance</li><li>5 Days a Week</li></ul>If you are interested in this opportunity and meet the requirements listed above, please submit your resume to hr@mbservices.net. The email subject should be &ldquo;Portuguese Customer Service Representative&rdquo;.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do you accept &amp; acknowledge the salary range of AED 6,000 - AED 8,000 for this position?</li><li>If selected, how soon would you be available to start? Please confirm your notice period or earliest start date.</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Portuguese (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Portuguese Customer Service Representative

Mercury

Role DescriptionThis is a full-time on-site role located in Dubai for a Customer Service Officer. The Customer Service Officer will handle day-to-day customer interactions, ensuring high levels of customer satisfaction, support, and service. Duties include responding to customer inquiries, addressing concerns, managing customer accounts, and enhancing the overall customer experience.QualificationsExcellent interpersonal skills Strong background in customer satisfaction and customer experience Experience in customer support and customer service roles Ability to maintain a high level of professionalism and customer service Exceptional communication skills, both written and verbal Proficiency in using customer service software and tools Ability to work in a multicultural environment Bachelor's degree in a related field such as Business Administration, Communications, or Customer Service ManagementJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Explore 4379+ Customer service representative in Dubai this November. Find roles across top companies and apply now to boost your career.

4379 customer service representative jobs IN Dubai

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Cantonese Customer Service Representative

Portuguese Customer Service Representative

Customer Service Representative