receptionist

sales representative

sales associate

telesales agent

call center agent

customer service representative

Styli

<div>
 
 
 Job Title:
 
 Customer Service Representative
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Reporting To:
 
 Manager - Customer Service
 
 
 
 
 
 
 Introduction:
 
 
 
 STYLI Marketplace is an e-commerce concept founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI marketplace brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.
 
 
 
 
 
 Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI marketplace has quickly become a leading player in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Delivering exceptional customer experience
 </li>
 <li>
 Handle customer interactions via call, email or chat effectively with ownership and empathy
 </li>
 <li>
 Provide accurate order, product, and delivery information.
 </li>
 <li>
 Follow Styli&rsquo;s quality standards (tone, process, empathy)
 </li>
 <li>
 Document all interactions accurately in CRM systems
 </li>
 <li>
 Own and drive key CS metrics across channels - CSAT, Quality Assurance Score (QA), Average Handling Time (AHT), First response time (FRT), and First contact resolution (FCR)
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred (not mandatory)
 </li>
 <li>
 1&ndash;2 years of experience in Customer Service / E-commerce / Contact Center
 </li>
 <li>
 Fluent in English and Arabic (written &amp; spoken)
 </li>
 <li>
 Knowledge of CRM tools or helpdesk software preferred
 </li>
 <li>
 Willingness to work rotational shifts including weekends or holidays
 </li>
 <li>
 Communication &ndash; Clear, confident, and customer-focused
 </li>
 <li>
 Empathy &ndash; Understands and relates to customer emotions
 </li>
 <li>
 Problem Solving &ndash; Provides logical, fast, and effective solutions
 </li>
 <li>
 Teamwork &ndash; Works collaboratively to achieve common goals
 </li>
 <li>
 Adaptability &ndash; Handles changing workloads and priorities
 </li>
 <li>
 Attention to Detail &ndash; Ensures accuracy in data and communication
 </li>
 <li>
 Time Management &ndash; Handles multiple queries efficiently
 </li>
 </ul>
 
 
 
 
 
 At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunities&rsquo; employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverse workforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.
 
 
</div>

Customer Service Representative

AkzoNobel

<div>
 
 About AkzoNobel
 
 
 
 Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together.
 
 
 For more information please visit www.akzonobel.com
 
 
 &copy; 2024 Akzo Nobel N.V. All rights reserved.
 
 
 
 Job Purpose
 
 
 
 We are seeking a dedicated Customer Service Representative to oversee order related operations across Middle Eastern countries for Industrial Coatings (Metal) Middle East. The ideal candidate will liaise with our customers, manage end-to-end order processing, and collaborate with various internal teams to ensure exceptional service delivery
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Managing essential day-to-day duties and handling activities across Middle East countries for Industrial Coating Customers.
 </li>
 <li>
 Dealing with the Customers to service their orders.
 </li>
 <li>
 Processing end to end orders including delivery related, TAS (PO, GRN and invoicing).
 </li>
 <li>
 Collaborating closely with Supply/Sales/Demand and Logistic and serving as the initial point of contact for all type of customer related enquiries.
 </li>
 <li>
 To Manage and review task like OTIF, SLOB, and Back Orders.
 </li>
 <li>
 To manage order receipt eA cintly, prioritising timely order processing and good customer interactions and relationships
 </li>
 <li>
 Manages the order-to-cash process with excellence in order processing
 </li>
 <li>
 Registers and processes customer orders in the ERP system received via, electronic mail, and phone or through other contact with the customer.
 </li>
 <li>
 Ensures order processing is handled with accuracy.
 </li>
 <li>
 Raises issues in delivery, documentation and/or invoices process with Supervisor.
 </li>
 <li>
 Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
 </li>
 <li>
 Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
 </li>
 <li>
 Makes proposals for improvements on work processes.
 </li>
 <li>
 Completes registering / filing / archiving of customer service-related documentation.
 </li>
 <li>
 Assures cooperation between customer service and field force regarding administration of customers' orders. Closely cooperates with the Planning,
 </li>
 <li>
 Logistics functions to maintain consistency in approach towards customer service in the organization.
 </li>
 <li>
 Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations.
 </li>
 <li>
 Timely and accurately upload final documents to customer invoice portals,ensuring error-free transactions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 At least 3 years customer service experience required.
 </li>
 <li>
 University graduate or equivalent.
 </li>
 <li>
 This role requires written and spoken skills in English languages
 </li>
 <li>
 Knowledge of ERP SAP systems is mandatory.
 </li>
 <li>
 Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills.
 </li>
 <li>
 Must be able to work well in a team environment
 </li>
 <li>
 MS OA ce (xcel / Word / PowerPoint).
 </li>
 <li>
 Good customer service and negotiation skills.
 </li>
 <li>
 Able to manage time and prioritize activities actively, and must be able to execute tasks quickly and efficientlySound understanding of other functional areas: sales, supply chain, marketing and logistics.
 
 
 </li>
 </ul>
 At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
 
 
 Requisition ID: 53668
</div>

DNK Realestate

About the RoleDNK Real Estate is looking for enthusiastic and motivated Sales who are passionate about building a career in sales. No prior real estate experience is required&mdash;we provide comprehensive training, qualified leads, and ongoing support to help you succeed.Key Responsibilities<ul><li>Contact potential clients through company-provided leads.</li><li>Understand customer requirements and recommend suitable Dubai real estate projects.</li><li>Schedule meetings and property viewings for interested clients.</li><li>Follow up with prospects via phone, WhatsApp, email, and CRM.</li><li>Build and maintain strong customer relationships.</li><li>Update all customer interactions accurately in the CRM system.</li><li>Assist senior sales consultants in closing deals.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Stay informed about new project launches, market trends, and developer offers.</li><li>Provide excellent customer service throughout the sales process.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Fresh graduates are encouraged to apply.</li><li>Excellent communication and interpersonal skills.</li><li>Strong willingness to learn and grow in sales.</li><li>Positive attitude with a customer-focused approach.</li><li>Basic computer knowledge (MS Office and CRM knowledge is an advantage).</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Fluency in English is required; additional languages are a plus.</li></ul>Key Skills<ul><li>Communication Skills</li><li>Sales &amp; Negotiation</li><li>Customer Service</li><li>Relationship Building</li><li>Time Management</li><li>Active Listening</li><li>Problem Solving</li><li>Teamwork</li><li>Adaptability</li></ul>What We Offer<ul><li>Comprehensive Sales &amp; Product Training</li><li>Qualified Company Leads</li><li>Attractive Salary + Performance Incentives</li><li>Career Growth Opportunities</li><li>Employment Visa</li><li>Medical Insurance</li><li>Annual Leave as per UAE Labour Law</li><li>Friendly and Supportive Work Environment</li></ul>Why Join DNK Real Estate?At DNK Real Estate, we believe talent is built through learning and opportunity. Whether you're a recent graduate or looking to start your career in real estate, we'll equip you with the skills, mentorship, and resources needed to become a successful sales professional in Dubai's thriving property market.Pay: From AED5,000.00 per monthWork Location: In person

DIDC

Job description:Looking for CSR as per the below requirements:-<ul><li>Prefer 1-2 year of experience in Customer Service.</li><li>Sales experience is an Advantage.</li><li>Attested - Bachelor Degree / Diploma/High School.</li><li>Age between 20 - 35 Years.</li><li>Male candidate</li><li>Languages- English &amp; Hindi</li><li>Visit visa and can join immediately</li></ul>- Please mention your visa status / expiry date.- Visa + Medical Insurance + Annual Ticket.Send your CV to ( careers@drivedubai.ae).Job Type: Full-timeWork Location: In person

Customer Service Representative (CS)

FALAFEL Damascus

Arabic-Speaking Customer Service RepresentativeJob Description:Visit offices and businesses to introduce our restaurant and services.Build relationships with potential customers.Bring in new business and corporate orders.Handle customer inquiries in Arabic and English.Follow up with clients and maintain good customer service.Report daily visits and new leads.Requirements:Fluent in Arabic (English is a plus).Good communication and customer service skills.Confident visiting offices and meeting new clients.Experience in sales or customer service is preferred.Valid UAE driving license is an advantage (if required).Pay: From AED1,500.00 per monthWork Location: In person

Customer Service Representative ( female Arabic speaking )

Derma Tech Poly Clinic L.L.C

Marketing &amp; Customer Support Associate (Full-Time)Love to talk talk talk, chat chat chat and have fun being a bit of an Instagram creative? Then you&rsquo;ll fit right in with us.We&rsquo;re looking for a friendly, confident Customer Support&ndash;first teammate who also helps with light marketing and social media.---What You&rsquo;ll Do (Mainly Customer Support )Make outbound calls for appointment reminders, follow-ups, feedback, and re-engaging customers.Handle inbound calls and WhatsApp/messages: answer questions, explain services, and guide customers smoothly.Help customers book appointments and feel comfortable every step of the way.Keep records and notes updated so the whole team stays in sync.Stay positive, kind, and solution-focused &ndash; even with tricky situations.---Plus a Fun Marketing SideHelp with Instagram &amp; social media &ndash; posting, replying to DMs, engaging with followers.Support simple content creation (stories, captions, basic visuals, fun ideas).Share ideas on how we can make our clinic more visible and approachable online.---What You BringExperience in customer service (and/or marketing is a bonus).A plus: You know what is Botox or any Aesthetic TreatmentStrong communication skills and confidence on the phoneComfortable with social media, especially Instagram.Organized, reliable, and happy to work in a team-oriented, fair, and supportive environment.If you enjoy talking to people all day, caring for customers, and having fun with social media on the side, we&rsquo;d love to meet you and pay you minimum 3000 aed plus commission.Job Type: Full-timeJob Type: Full-timePay: From AED2,500.00 per monthWork Location: In person

Call Center Agent / Customer Service Representative

Al Riyady

An Aesthetic Clinic in Jumeirah 3 is looking for 2 Call Center Agent/Customer Service Representative.Candidate must have experience in Aesthetic/Dermatology clinic in UAE or home country.Only immediate joiner for nowSalary: 4000AED - 5000AED (Based on experience)6 days a weekComputer literatePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>From which country are you from?</li><li>What is your visa and notice period?</li><li>What is your expected salary?</li><li>Are you interested to work in Jumeirah 3 Dubai?</li><li>Do you have experience as a Call Center Agent/Customer Service in an Aesthetic or Dermatology clinic? If yes, which company?</li></ul>Work Location: In person

CALL CENTER AGENT/CUSTOMER SERVICE REPRESENTATIVE - AESTHETIC CLINIC IN JUMEIRAH 3

Explore 376+ Customer service representative in Dubai this August. Find roles across top companies and apply now to boost your career.

376 customer service representative jobs In Dubai

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (CS)

Customer Service Representative ( female Arabic speaking )

Call Center Agent / Customer Service Representative

CALL CENTER AGENT/CUSTOMER SERVICE REPRESENTATIVE - AESTHETIC CLINIC IN JUMEIRAH 3