sales representative

call center representative

telesales representative

b2b sales representative telematics - 07 Jobs in Dubai

b2b sales representative telematics - 07

business development representative Jobs in Dubai

business development representative

customer service representative

Ushi Nail Spa

The Customer Service Representative (CSR) is responsible for handling incoming calls, assisting clients with salon service inquiries, and managing appointment bookings. The role is based in the Al ain, Head Office and focuses mainly on receiving calls, coordinating appointments, and providing basic support to ensure a smooth customer experience. Limited outgoing calls may be required for appointment confirmations or follow-ups.Requirements:<ul><li>Female Candidate</li><li>Fluent in English and Arabic</li><li>Experience in Call handing and Customer Service</li><li>Good communication skills with a professional phone manner</li><li>Ability to manage appointment bookings and basic scheduling</li><li>Experience in a Salon or Beauty industry is an advantage</li><li>Open to flexible working hours, including shifts if required</li></ul>Interview location : Al Ain (No online)Job Type: Full-time

Customer Service Representative

Fixperts Contracting

We are looking for an experienced Customer Service Representative (Voice and Non-Voice )Roles &amp; Responsibilities<ul><li>The Customer Service Representative is the face of the company, delivering exceptional service and managing rental transactions to ensure a seamless experience from pickup to return. The role is instrumental in driving sales, promoting additional products and services, and maximizing revenue opportunities. Success in this position is defined by high customer satisfaction and efficient service operations, contributing to overall business performance.</li></ul>Desired Candidate Profile<ul><li>Strong customer relations and team building skills</li><li>Strong commercial acumen</li><li>Effective in setting priorities and scheduling activities.</li><li>Excellent communication, problem solving, and analytical skills.</li></ul>What Qualifies You For The Role:<ul><li>University graduate.</li><li>At least 2-year experience in the customer service industry.</li><li>Fluency in English (Verbal and written); Hindi and other language skills are advantageous.</li></ul>Job Types: Full-time, Permanent

Sharaf DG

<div>
 
 &middot; Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients.
 
 
 
 &middot; Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
 
 
 
 &middot; Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
 
 
 
 &middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.
 
 
 
 &middot; Build sustainable relationships and trust with customer accounts through open and interactive communication.
 
 
 
 &middot; Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.
 
 
 
 &middot; Identify and assess customers&rsquo; needs to achieve satisfaction
 
 
 
 &middot; Follow communication procedures, guidelines, and policies
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Recognize, document, and alert the team leader of trends in customer calls.
 
 
 
 &middot; Acknowledging and resolving customer complaints.
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Knowing our products inside and out so that you can answer questions.
 
 
 
 &middot; Keeping records of customer interactions, transactions, comments, and complaints.
 
 
 
 &middot; Providing feedback on the efficiency of the customer service process.
 
 
 
 
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 &middot; Experience (Yrs &amp; Field) : Minimum 1-year experience in Call Centre Experience/Customer Care/Front Desk
 
 
 
 Educational Qualification : Graduate (preferred)
 
 
 
 Professional Certifications : Certification in customer service
 
 
 
 
 
 
 Skills &amp; Abilities:
 
 
 
 &bull; Excellent verbal and written communication skills
 
 
 
 &bull; Strong team player.
 
 
 
 &bull; Listening Skills.
 
 
 
 &bull; Multi-tasking.
 
 
 
 &bull; Problem solver
 
 
 
 &bull; Computer proficiency
 
 
 
 
</div>

Sharaf DG Energy

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management Location: UAE Salary: Up to AED 3,500 (Based on Experience) Experience Required: Minimum 2 YearsCreditCare Credit Management is seeking a skilled and result-driven Personal Finance Advisor to join our dynamic team. The ideal candidate will have strong experience in credit management and must be confident in handling bank negotiations and settlement processes on behalf of customers.Job Responsibilities:<ul><li>Manage and handle customer accounts related to credit cards, loans, and other liabilities</li><li>Communicate and negotiate directly with banks and financial institutions for settlement and restructuring</li><li>Achieve favorable settlement terms for customers</li><li>Provide professional financial advice and debt management solutions</li><li>Prepare settlement proposals and follow up with banks until closure</li><li>Maintain accurate records of client communications and agreements</li><li>Build strong relationships with banking representatives</li><li>Ensure compliance with company policies and UAE financial regulations</li><li>Meet monthly performance and recovery targets</li></ul>Requirements:<ul><li>Minimum 2 years of experience in financial advisory, debt management, or credit settlement</li><li>Proven experience in negotiating with banks in the UAE</li><li>Strong knowledge of UAE banking and credit policies</li><li>Excellent negotiation and communication skills</li><li>Ability to handle high-pressure situations professionally</li><li>Target-oriented and self-motivated</li><li>Proficiency in MS Office and CRM systems</li></ul>What We Offer:<ul><li>Salary up to AED 3,500</li><li>Attractive performance-based incentives</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Training and development support</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,500.00 per month

Al-Futtaim

<div>Job Requisition ID: 176202
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role

The Senior Customer Service Representative is responsible for managing client relationships, identifying customer requirements, and providing appropriate solutions in coordination with the Sales Team. This role serves as the main contact for clients, facilitating communication, resolving issues efficiently, and ensuring consistent service delivery. 


What you will do 

<ul><li> Act as the primary point of contact for assigned clients, ensuring all queries and requests are tracked and handled efficiently and within the agreed SLA.</li><li>Build and maintain strong, long-term relationships with clients to foster loyalty and improve retention by scheduling quarterly account management meetings between the Key Account Manager and our customers.</li><li>Work with Key Account Managers and customers to ensure all necessary documents are provided for efficient processing of New / Ex-fleet / Pre-lease orders.</li><li>Coordinate with internal teams i.e. Contract Origination, Vehicle Logistics and Key Account Managers to ensure timely Vehicle Delivery</li></ul>
<ul><li>Ensure Proactive tracking of Vehicles going through the Maintenance and Registration renewal processes with proactive communication on the ETAs to customers</li><li>Be the first point of escalation for complaints from designated corporate clients, addressing their inquiries proactively to prevent further escalation.</li><li>Record and monitor agreement renewal details, coordinating with Key Account Managers and customers to provide renewal updates and available options at least 15 days before the agreement expiration date.</li><li>Schedule Vehicle Offhires directly in the system based on Customer confirmation to enable timely vehicle collection and agreement closure</li><li>Upon Vehicle offhire, close the agreement in the system with accurate vehicle and offhire details and any pending Traffic fine, toll or damage chargeback to enable correct final invoicing.</li><li>Communicate client feedback and insights to management for process enhancement.</li><li>Support the resolution of client issues, escalating complex cases as needed.</li><li>Contribute to the development and implementation of customer experience initiatives.</li><li>Stay updated on industry trends and best practices in relationship management.</li></ul> 


Required Skills to be successful<div> 
<ul><li>Strong understanding of customer service processes and client engagement strategies.</li><li>Excellent interpersonal, facilitation, and presentation skills.</li><li>Ability to maintain organized tracking systems for client interactions.</li><li>Effective in setting priorities and managing multiple client accounts.</li><li>Proactive problem-solving and conflict resolution skills.</li></ul></div> 


What equips you for the role<div> 
<ul><li>University Graduate.</li></ul></div>
<ul><li>Minimum 1 year of experience in customer service, relationship management, or sales coordination.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Senior Customer Service Representative

<div>
 
 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 <ul>
 <li>
 Communicate with customers via phone, email and chat
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Work with internal departments to meet customer's needs
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 At least 1 year of relevant work experience
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work
 </li>
 <li>
 Fluency in English and Arabic is a must.
 </li>
 </ul>
 
 
</div>

Explore 1558+ Customer service representative in Dubai this March. Find roles across top companies and apply now to boost your career.

1558 customer service representative jobs In Dubai

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Senior Customer Service Representative

Customer Service Representative