sales executive

sales coordinator

sales representative

receptionist

telesales executive

customer service representative

Apparel Group

<div>
 
 Job Description
 
 
 
 
 About the Company
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 Overview:
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 Customer Inquiry Resolution:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 
 
 </li>
 </ul>
 
 Order Management Support:
 
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 ders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 
 
 </li>
 </ul>
 
 Feedback and Escalation:
 
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 
 
 </li>
 </ul>
 
 Database Management:
 
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 
 
 </li>
 </ul>
 
 Policy and Product Knowledge:
 
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
</div>

Customer Service Representative

House Masters Real Estate

Job description:We are looking for a motivated and persuasive Tele Sales Representative to join our growing sales team.Key Responsibilities<ul><li>Make outbound calls to prospective and existing customers.</li><li>Present, promote, and sell products/services using persuasive communication.</li><li>Understand customer needs and recommend suitable solutions.</li><li>Maintain customer records and track sales activities in CRM.</li><li>Meet and exceed sales targets and KPIs.</li><li>Handle objections professionally and close deals effectively.</li></ul>Requirements<ul><li>Proven experience in tele sales, customer service, or a similar role.</li><li>Excellent verbal communication and negotiation skills.</li><li>Strong sales drive and target-oriented mindset.</li><li>Basic computer knowledge.</li><li>High school diploma or equivalent; additional qualifications are a plus.</li></ul>What We Offer<ul><li>Competitive basic salary + attractive commission structure.</li><li>Training and career development opportunities.</li><li>Supportive team environment.</li><li>Flexible work arrangements (if applicable).</li><li>Incentives, bonuses, and rewards for top performers.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English / Hindi / Arabic (Required)</li></ul>

Cresdata Information Technology

Customer Service Representative &ndash; On-Site (Dubai)Are you passionate about helping customers and solving problems efficiently? We're looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team in DubaiLocation: Dubai (On-Site)Job Type: Full-timeExperience: 0 &ndash; 2 years (Freshers Encouraged to Apply)Key Responsibilities:1. Handle customer inquiries via phone, chat, and email with professionalism and accuracy2. Assist users with account-related issues including transactions, logins, and verifications3. Resolve complaints by providing appropriate solutions and alternatives within time limits4. Follow communication procedures, guidelines, and policies5. Maintain accurate records of interactions and transactions6. Provide timely feedback to internal teams for continuous improvement7. Ensure high levels of customer satisfaction through exceptional service8. Maintain a thorough understanding of product features and updatesKey Skills &amp; Requirements:1. Strong problem-solving attitude with customer-first approach2. Ability to multitask and work in a fast-paced environment3. Basic knowledge of customer service tools and CRM systems is a plus4. Positive mindset, team spirit, and eagerness to learnWhy Join Us?1. Attractive salary, appraisals &amp; promotions.2. Clear career progression path &ndash; Promotions and higher designations based on performance3. Fast-track your career with future growth opportunities4. Supportive work environment that encourages skill development and innovation5. Be a part of a passionate team bringing the best to the tableJob Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

Avery Dennison

<div>
 
 Company Description
 
 
 
 Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
 
 
 
 Job Description
 
 
 
 
 REPRESENTATIVE ACTIVITIES: Activities and duties will vary dependent upon functional area assigned. Activities may include, but are not limited to:
 
 
 
 <ul>
 <li>
 Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
 </li>
 <li>
 Provides telephone customer service regarding the company's services and/or products.
 </li>
 <li>
 Identifies customer's needs and determines appropriate action
 </li>
 <li>
 Promotes and sells the company's products or services.
 </li>
 <li>
 Investigates and resolves complaints.
 </li>
 <li>
 Uses a computer system to track questions and answers as well as enter and track the status of orders.
 </li>
 <li>
 Evaluates and resolves customer complaints professionally and tactfully.
 </li>
 <li>
 Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.
 </li>
 <li>
 Authorizes credit memos/refunds within policy and according to established procedures.
 </li>
 <li>
 Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
 </li>
 <li>
 Implement account service strategies.
 </li>
 <li>
 Principal liaison with marketing and sales for assigned customers.
 </li>
 <li>
 Implementation of marketing programs for assigned accounts.
 </li>
 <li>
 Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.
 </li>
 <li>
 Initiate and implement initiatives which improve customer service and responsiveness.
 </li>
 <li>
 Coordinate with Logistics and Operations on capacity planning and scheduling.
 </li>
 <li>
 Champion customer needs and follow up on customer inquiries.
 </li>
 <li>
 Provide responsive order management support including order entry, or expediting and shipment information to customers.
 </li>
 <li>
 Proactively communicate supply chain issues and provide alternatives.
 </li>
 <li>
 Attend technical training seminars.
 </li>
 <li>
 Back-up team-members when workload makes this necessary.
 
 
 </li>
 </ul>
 
 Partner with Inside Sales to assist in achieving sales goals
 
 
 
 
 Qualifications
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Degree or Equivalent Diploma required.
 </li>
 <li>
 2.--3 years in Customer Service or related experience is a plus.
 </li>
 <li>
 Good written, verbal and telephone communication skills.
 </li>
 <li>
 Good data entry and organizational skills. Detailed oriented and good follow-up skills
 </li>
 <li>
 Able to effectively manage many priorities and issues.
 </li>
 <li>
 Understanding of applicable computer systems, such as Microsoft Office and function specific software.
 </li>
 <li>
 Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
 </li>
 <li>
 Provides telephone customer service regarding the company's services and/or products.
 </li>
 <li>
 Identifies customer's needs and determines appropriate action
 </li>
 <li>
 Promotes and sells the company's products or services.
 </li>
 <li>
 Investigates and resolves complaints.
 </li>
 <li>
 Uses a computer system to track questions and answers as well as enter and track the status of orders.
 </li>
 <li>
 Evaluates and resolves customer complaints professionally and tactfully.
 </li>
 <li>
 Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.
 </li>
 <li>
 Authorizes credit memos/refunds within policy and according to established procedures.
 </li>
 <li>
 Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
 </li>
 <li>
 Implement account service strategies.
 </li>
 <li>
 Principal liaison with marketing and sales for assigned customers.
 </li>
 <li>
 Implementation of marketing programs for assigned accounts.
 </li>
 <li>
 Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.
 </li>
 <li>
 Initiate and implement initiatives which improve customer service and responsiveness.
 </li>
 <li>
 Coordinate with Logistics and Operations on capacity planning and scheduling.
 </li>
 <li>
 Champion customer needs and follow up on customer inquiries.
 </li>
 <li>
 Provide responsive order management support including order entry, or expediting and shipment information to customers.
 </li>
 <li>
 Proactively communicate supply chain issues and provide alternatives.
 </li>
 <li>
 Attend technical training seminars.
 </li>
 <li>
 Back-up team members when workload makes this necessary.
 </li>
 <li>
 Partner with Inside Sales to assist in achieving sales goals.
 
 
 </li>
 </ul>
 Additional Information
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
</div>

Cloud Genny

*<ul><li>Handle a high volume of inbound and outbound customer calls in a professional and efficient manner.</li><li>Manage and nurture client relationships through regular communication, understanding their needs, and providing tailored solutions.</li><li>Effectively communicate Cloud Genny's product and service offerings to potential and existing clients.</li><li>Identify sales opportunities and actively work towards achieving individual and team sales targets.</li><li>Resolve customer inquiries, complaints, and issues promptly and courteously, escalating complex matters when necessary.</li><li>Maintain accurate and up-to-date customer records in the CRM system.</li><li>Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.</li><li>Stay informed about industry trends, competitor activities, and Cloud Genny's product updates.</li></ul>Requirements:<ul><li>Native or near-native fluency in Arabic is essential.</li><li>Excellent verbal and written communication skills in both English and Arabic.</li><li>Demonstrated ability to handle challenging client situations with professionalism and empathy.</li><li>Proficiency in using CRM software and other sales tools.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Are you willing to work on-site?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Service : 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

SMS GROUP OF COMPANIES

Customer service executive for SMS Cleaning ServicesJob Description<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications :<ul><li>1-2 Years Customer Service Experience in UAE</li><li>Fluent in English language and Negotiation / Sales Skills</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do You Have Freelance Visa Or Dependent Visa?</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Fetch by Al Musheer Vending

Key Responsibilities:Last-Mile Sales Execution<ul><li>Manage inbound inquiries and repeat orders from existing clients</li><li>Assist in onboarding small to mid-sized clients and ensuring machines are placed smoothly</li><li>Coordinate between operations and sales admin for quick turnarounds</li><li>Share updated product offerings and encourage upgrades (e.g., new flavors, add-ons)</li></ul>Customer Support<ul><li>Handle minor service requests or complaints and escalate when needed</li><li>Ensure all client requests (stock refill, machine service, payment info) are logged and resolved in a timely manner</li><li>Build rapport with clients so they feel supported, not sold to</li></ul>Minimal Follow-Ups<ul><li>Light, structured follow-ups via WhatsApp/email to confirm service satisfaction or reorder schedules</li></ul>What We&rsquo;re Looking For:<ul><li>1&ndash;2 years of experience in customer support, inside sales, or account coordination</li><li>Good spoken and written English; Hindi/Arabic is a plus</li><li>Well-organized and calm under pressure</li><li>Familiarity with WhatsApp Business, Excel, and CRM tools</li><li>UAE driving license is a bonus, but not required</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthExperience:<ul><li>Account Management or Sales: 1 year (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>

Explore 3022+ Customer service representative in Dubai this October. Find roles across top companies and apply now to boost your career.

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