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call center agent

Institute of Royal Aesthetic Ply Clinic Co L.L.C

We are hiring Call Center Sales Agent with experience in the aesthetic or beauty industry to join our growing team. The ideal candidate is confident on the phone, skilled in sales conversion, and able to communicate fluently in multiple languages while delivering an excellent client experience.You will handle inbound and outbound calls, consult potential clients about aesthetic services, and convert leads into bookings or sales.Key Responsibilities<ul><li>Handle inbound and outbound sales calls in a professional manner</li><li>Present and sell aesthetic services and packages to prospective clients</li><li>Close leads into paid bookings and packages</li><li>Push upgrades, packages, and promotions</li><li>Overcome objections confidently and aggressively</li><li>Follow up relentlessly until the deal is closed</li><li>Hit daily, weekly, and monthly KPIs</li><li>Maintain accurate records using CRM system</li><li>Provide exceptional customer service in multiple languages</li></ul>Requirements<ul><li>Proven experience as a Call Center Sales Agent</li><li>Previous experience in aesthetics, beauty, or cosmetic clinics is required</li><li>Fluent in multiple languages (strong advantage)</li><li>Strong phone communication and closing skills</li><li>Excellent objection-handling skills</li><li>Comfortable working under pressure and strict KPIs</li><li>Money-motivated mindset</li></ul>What We Offer<ul><li>Competitive salary + commission/bonuses</li><li>Supportive and professional work environment</li><li>Growth opportunities within the company</li><li>Training on aesthetic services and sales techniques</li></ul>Job Type: Full-timeWork Location: In person

Call Center Sales Agent – Aesthetic Industry (Multilingual)

DCS Cleaning Services

Job Title: Tele sales executiveDepartment: Sales Reports To: Sales Supervisor / Sales ManagerJob SummaryWe are seeking a motivated and target-driven Call Center Agent with experience in cleaning, technical services, or facility management. The candidate will make outbound calls, generate leads, promote our services, and achieve sales targets while providing excellent customer service.Key Responsibilities<ul><li>Make outbound calls to prospective and existing clients</li><li>Explain services, pricing, and benefits clearly</li><li>Understand client requirements and recommend appropriate solutions</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Maintain accurate records of calls, leads, and follow-ups in CRM</li><li>Handle client objections professionally and close sales</li><li>Coordinate with the operations team for service delivery</li><li>Provide prompt responses to client inquiries and complaints</li></ul>Requirements<ul><li>Minimum 1 year of experience in outbound calling / BPO / tele sales</li><li>Experience or working knowledge of cleaning services, technical services, or facility management</li><li>Good command of English (spoken and written)</li><li>Strong communication and persuasion skills</li><li>Target-driven with the ability to work under pressure</li><li>Basic computer skills (CRM, Excel, email)</li></ul>Salary &amp; Benefits<ul><li>AED 2,500 &ndash; 3,000 per month + incentives based on performance</li><li>Opportunity to grow within the company</li><li>Professional working environment</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Telesales Executive

Confidential

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dedicated and customer-focused Contact Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound customer interactions, providing exceptional service, and resolving inquiries efficiently. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others.
 
 
 
 
 
 
 Job Type: Permanent
 
 
 
 
 Salary: 6000 AED
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. Customer Interaction:
 
 
 <ul>
 <li>
 Handle inbound and outbound calls, emails, and chats in a professional and timely manner.
 </li>
 <li>
 Assist customers with inquiries, complaints, product/service information, and issue resolution.
 </li>
 <li>
 Provide accurate and complete information to customers while maintaining a high level of professionalism.
 </li>
 </ul>
 
 
 
 
 
 2. Problem Resolution:
 
 
 <ul>
 <li>
 Identify and escalate priority issues to the appropriate department or supervisor.
 </li>
 <li>
 Follow up on customer inquiries and ensure timely resolution of issues.
 </li>
 <li>
 Document all customer interactions and transactions in the CRM system.
 </li>
 </ul>
 
 
 
 
 
 3. Customer Satisfaction:
 
 
 <ul>
 <li>
 Strive to meet or exceed performance metrics, including call quality, response time, and customer satisfaction scores.
 </li>
 <li>
 Build rapport with customers and maintain a positive, empathetic, and professional attitude
 </li>
 </ul>
 
 
 
 
 
 4. Product/Service Knowledge:
 
 
 <ul>
 <li>
 Stay up-to-date on company products, services, policies, and procedures.
 </li>
 <li>
 Provide recommendations and upsell/cross-sell products or services when appropriate.
 </li>
 </ul>
 
 
 
 
 
 5. Team Collaboration:
 
 
 <ul>
 <li>
 Work collaboratively with team members and other departments to ensure a seamless customer experience.
 </li>
 <li>
 Participate in training sessions and team meetings to improve skills and knowledge.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 High school diploma or equivalent; college degree preferred.
 </li>
 <li>
 Proven experience in a customer service or contact center role is a plus.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong active listening and problem-solving abilities.
 </li>
 <li>
 Proficiency in using computers, CRM software, and contact center tools.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Patience, empathy, and a positive attitude when dealing with customers.
 </li>
 <li>
 Flexibility to work in shifts, including evenings, nights, weekends, and holidays if required
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Fluent or multilingual abilities are a plus.
 </li>
 <li>
 Experience in handling customer inquiries via phone, email, and live chat.
 </li>
 <li>
 Knowledge of the industry or product line offered by the company.
 </li>
 </ul>
</div>

Customer Service Representative

VR Cleaning Services

Role Overview We are looking for 3 Telesales Executives with strong sales instincts, excellent communication skills, and a proven ability to close over the phone. The ideal candidate has experience in home services, home maintenance, or facility management and knows how to convert inquiries into bookings with accuracy, confidence, and a premium customer experience.Key Responsibilities<ul><li>Handle inbound and outbound sales calls and chats for home wellness, home maintenance, and cleaning services.</li><li>Understand customer needs and recommend the right solutions.</li><li>Convert inquiries into confirmed bookings while meeting daily and monthly targets.</li><li>Maintain a premium sales experience on every call.</li><li>Build strong customer relationships through clear communication and service knowledge.</li><li>Coordinate with operations and planning teams to ensure accurate bookings.</li><li>Use CRM tools to track, update, and follow up on leads.</li></ul>What We&rsquo;re Looking For<ul><li>Experience in a call center or telesales (mandatory).</li><li>Experience in home services, home maintenance, or facility management is a strong plus (mandatory).</li><li>Arabic speakers with great English communication skills, both written and verbal (mandatory).</li><li>Passion for sales and target achievement.</li><li>Strong customer service and communication skills.</li></ul>Job Type: Full-timeWork Location: In person

Telesales Call Center Agents

Helpling Middle East

About HelplingHelpling is a leading global home services platform, offering customers an easy and reliable way to book professional home services &mdash; including cleaning, deep cleaning, maintenance, furniture &amp; mattress cleaning, salon and massage at home, and healthcare services. Operating across multiple countries, Helpling is committed to delivering high-quality, seamless service experiences through a trusted network of providers.Important &mdash; Assessment RequiredTo be considered for this role, you must complete the following assessment in addition to applying on Indeed: https://app.testgorilla.com/s/76pq1toz (Please copy and paste the link into your browser.)About the RoleWe are expanding our team and are looking for a high-energy Customer Service &amp; Sales Agent with strong telesales experience and a passion for customer service. You will play a key role in handling inquiries, converting leads, driving revenue, and supporting customers throughout their journey. This role is ideal for someone who thrives in a fast-paced, target-driven environment and enjoys building relationships over the phone.Key Responsibilities<ul><li>Inbound &amp; Outbound Calls: Respond to inquiries, explain services, and convert leads into confirmed bookings.</li><li>Sales &amp; Upselling: Identify customer needs and proactively upsell relevant services to maximize revenue.</li><li>Follow-Up &amp; Retention: Maintain ongoing customer relationships to encourage repeat bookings and referrals.</li><li>Customer Experience: Address concerns and complaints with professionalism and ensure a high-quality service experience.</li><li>CRM &amp; Documentation: Record all interactions, bookings, and feedback accurately in the CRM system.</li><li>Team Collaboration: Coordinate closely with the operations and service delivery teams.</li><li>Targets &amp; Performance: Consistently achieve sales and conversion KPIs.</li><li>Flexibility: Be open to supporting additional tasks in line with a fast-growing startup environment.</li></ul>Requirements<ul><li>Minimum 2 years&rsquo; experience in telesales / call center / BPO environments (mandatory).</li><li>Strong communication skills in English; Arabic is a plus.</li><li>Proven ability to convert, negotiate, and close deals over the phone.</li><li>Confident, proactive, and able to work with minimal supervision.</li><li>Goal-oriented with a strong drive to exceed performance targets.</li><li>Customer-first mindset with strong problem-solving skills.</li><li>Comfortable using CRM tools and Microsoft Office.</li><li>Ability to handle pressure, rejection, and a fast-paced environment.</li><li>Availability: Willing to work 10 hours/day, 6 days/week (including breaks).</li></ul>What We Offer<ul><li>Competitive salary + attractive commission structure</li><li>Performance-based growth and career progression opportunities</li><li>Supportive, collaborative team culture</li><li>Training and professional development</li></ul>If you&rsquo;re motivated, confident on the phone, and excited to be part of a growing company &mdash; we&rsquo;d love to hear from you! Only candidates who complete the assessment will be considered.Job Types: Full-time, PermanentPay: AED3,000.00 - AED6,500.00 per monthApplication Question(s):<ul><li>Can you provide examples of your experience in closing deals over the phone?</li></ul>Experience:<ul><li>BPO: 2 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Customer Service and Sales Agent

Manpower Middle East

<div>
 
 We are looking for a dedicated and customer-focused
 
 Call Center Specialist
 
 to join our team. The ideal candidate will be responsible for handling high volumes of customer interactions while delivering exceptional service and ensuring a positive customer experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle inbound and outbound calls in a professional and timely manner.
 </li>
 <li>
 Respond to customer inquiries, requests, and complaints with accuracy and efficiency.
 </li>
 <li>
 Provide clear and accurate information about products and services.
 </li>
 <li>
 Resolve customer issues and escalate complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the system.
 </li>
 <li>
 Meet individual and team performance targets, including call handling time and customer satisfaction.
 </li>
 <li>
 Follow company policies, procedures, and quality standards at all times.
 </li>
 <li>
 Identify opportunities to improve customer service processes and overall experience.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience in a call center or customer service role.
 </li>
 <li>
 Excellent verbal communication and active listening skills.
 </li>
 <li>
 Strong problem-solving and conflict resolution abilities.
 </li>
 <li>
 Ability to work in a fast-paced, high-volume environment.
 </li>
 <li>
 Basic proficiency in MS Office and CRM systems.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Flexibility to work shifts if required.
 </li>
 </ul>
 
 
 
 
 This role is ideal for individuals who thrive in a dynamic environment and are passionate about delivering excellent customer service.
 
</div>

Call Center Specialist

Job Title: Call Center Representative (Tele Sales)Department: Sales Reports To: Office ManagerJob SummaryWe are seeking a motivated and target-driven Call Center Representative with experience in cleaning, technical services, or facility management. The candidate will make outbound calls, generate leads, promote our services, and achieve sales targets while providing excellent customer service.Key Responsibilities<ul><li>Make outbound calls to prospective and existing clients</li><li>Explain services, pricing, and benefits clearly</li><li>Understand client requirements and recommend appropriate solutions</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Maintain accurate records of calls, leads, and follow-ups in CRM</li><li>Handle client objections professionally and close sales</li><li>Coordinate with the operations team for service delivery</li><li>Provide prompt responses to client inquiries and complaints</li></ul>Requirements<ul><li>Minimum 1 year of experience in outbound calling / BPO / tele sales</li><li>Experience or working knowledge of cleaning services, technical services, or facility management</li><li>Good command of English (spoken and written)</li><li>Strong communication and persuasion skills</li><li>Target-driven with the ability to work under pressure</li><li>Basic computer skills (CRM, Excel, email)</li></ul>Salary &amp; Benefits<ul><li>AED 2,500 &ndash; 3,000 per month + incentives based on performance</li><li>Opportunity to grow within the company</li><li>Professional working environment</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Call Center Representative

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