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call center agent

AZA Vehicles Recovery LLC

Job Overview:We are seeking a dynamic and customer-oriented individual to join our call center team as a Call Center Agent. The primary responsibility of this role is to handle inbound and outbound calls from customers, addressing their inquiries, resolving issues, and providing exceptional customer service. The ideal candidate should possess excellent communication skills, patience, and the ability to handle high-stress situations calmly and efficiently.Responsibilities :1. Answer inbound calls in a timely and friendly manner from tenants2. Evaluate problems and complaints of the tenants and enter in the system (CRM)3. Assign complaints/work to the technician via work orders4. Route calls to other team members whenever needed5. Make relevant notes from customer interactions6. Arrange vehicle and materials when needed7. Complete call logs and reports8. Maintain attendance sheets10. Raising martial requisitions12. Manage &amp; update customer databases13. Follow-up on customer calls16. Keeping track of recovery cars.Language : English, Hindi, ArabicJob Type: Full-timeLocation: Office# 206 Empire heights Tower-A, Business bay, Dubaihttps://maps.app.goo.gl/Yn3VcWowscdiw2eg9Benefits:Visa : provided by the companyPriority for candidate who has own visasalary : AED 3000 + IncentivesKindly share your resume with us.Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Call Center Agent

Northwest Clinic Day Surgical 

About the Role Are you a highly driven, sales-oriented communicator with a background in healthcare or aesthetics?At Northwest Clinic Day Surgery, we are looking for a Bilingual Patient Conversion Specialist to be the critical first point of contact for our future patients. This isn't your average customer service role&mdash;this is a high-impact, conversion-focused position where your primary goal is to turn incoming marketing leads (via WhatsApp, social media, phone, and web chat) into confirmed clinic appointments.If you thrive in a fast-paced environment, love hitting KPIs, and know how to build instant trust with patients seeking aesthetic, dental, and medical treatments, we want you on our team!What You Will Do:<ul><li>Drive Conversions: Actively respond to and qualify incoming leads from digital campaigns within 5 minutes, guiding them from inquiry to booked consultation.</li><li>Nurture Leads: Maintain a persistent, structured follow-up process for undecided patients, missed appointments, and cold leads.</li><li>Deliver Exceptional Experience: Provide accurate, persuasive, and empathetic information regarding treatments (aesthetics, dermatology, women&rsquo;s health, etc.) to ensure patients feel confident booking with our doctors.</li><li>Manage CRM &amp; Scheduling: Keep immaculate records of patient interactions, track conversion rates, and coordinate seamlessly with the reception team to maximize our appointment show-up rate (Target: 80%+).</li></ul>What You Bring to the Table:<ul><li>Language Skills: Complete fluency in both English and Arabic (spoken and written) is mandatory.</li><li>Experience: 2&ndash;3 years in a healthcare call center, medical, aesthetic, or dental clinic environment with a proven track record of converting patient inquiries into bookings.</li><li>Tech-Savvy: Strong experience using CRM systems, WhatsApp Business, and handling omnichannel communications.</li><li>The Right Mindset: A persistent, sales-driven attitude with excellent professional phone etiquette and the ability to handle high-volume follow-ups daily.</li><li>Bonus Points: Familiarity with Dubai healthcare patient expectations and knowledge of aesthetic treatments (Botox, fillers, laser, skin rejuvenation).</li><li>Dubai Healthcare experience is a MUST.</li></ul>Job Types: Full-time, Permanent

Call Center Agent Healthcare

You & only Clinic

An Arabic-speaking receptionist/call center agent manages front-desk operations, greets visitors, and handles high-volume inbound/outbound calls in both Arabic and English. They schedule appointments, manage client inquiries, and provide administrative support, requiring strong communication skills, professionalism,Key Responsibilities<ul><li>Communication: Greet visitors, answer, screen, and transfer calls professionally.</li><li>Customer Service: Provide information to clients, manage inquiries, and handle customer complaints.</li><li>Administrative Tasks: Schedule appointments, maintain calendars, manage mail, and perform data entry.</li><li>Language Proficiency: Fluency in Arabic and English is required for communication.</li><li>Call Center Specifics: Convert leads into bookings (appointments, test drives, etc.), manage follow-ups, and update CRM systems.</li><li>Office Support: Maintain a clean, organized, and welcoming reception area</li></ul>Requirements<ul><li>Languages: Fluent in Arabic (spoken and written) and Good in English.</li><li>Experience: Prior experience in a receptionist, administrative, or customer service role, often specifically in hospitality, medical, or real estate sectors.</li><li>Skills: Excellent communication, interpersonal skills, and proficiency in MS Office (Excel, Word) and CRM tools.</li><li>Traits: Professional demeanor, friendly, organized, and the ability to work under pressure</li></ul>Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per month

Arabic Female Receptionist and Call Center

Melodica Music Academy

Job Summary: We are looking for a dynamic and customer-focused Call Centre Agent with mandatory sales experience. The ideal candidate should have excellent communication skills, a strong customer service mindset, and the ability to convert inquiries into successful sales.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a professional and timely manner</li><li>Promote and sell company products/services to potential customers</li><li>Identify customer needs and provide appropriate solutions</li><li>Achieve individual and team sales targets</li><li>Build and maintain strong customer relationships</li><li>Resolve customer queries, complaints, and concerns effectively</li><li>Maintain accurate records of customer interactions in CRM systems</li><li>Follow up with leads and ensure conversion</li></ul>Requirements:<ul><li>Mandatory: Proven experience in sales (preferably call centre/telesales)</li><li>Excellent verbal communication and interpersonal skills</li><li>Strong customer service orientation</li><li>Ability to persuade, negotiate, and close sales</li><li>Basic knowledge of CRM systems and MS Office</li><li>Ability to work under pressure and meet targets</li><li>Flexible and adaptable to shift timings</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthWork Location: In person

Call Center Representative- Tagalog speaker (Females-Only)

Intelligent Solutions HR

<div>
 
 
 
 General Overview:
 
 
 
 
 
 
 
 We are partnering with a leading organisation within the insurance sector to hire Emirati candidates for a
 
 Call Centre Agent
 
 role based in
 
 Dubai
 
 . This is an excellent opportunity for Emirati professionals looking to build a long-term career in a structured, customer-focused environment.
 
 
 
 
 
 The role is ideal for individuals with strong communication skills and a passion for customer service, offering exposure to insurance products, client interactions, and operational processes within a dynamic team.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
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 <li>
 Handle inbound and outbound customer calls in a professional and efficient manner
 </li>
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 Provide accurate information regarding insurance products, services, and policies
 </li>
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 Resolve customer inquiries, concerns, and complaints within defined timelines
 </li>
 <li>
 Maintain accurate records of customer interactions in internal systems
 </li>
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 Ensure high levels of customer satisfaction and service quality
 </li>
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 Follow internal procedures and service standards to deliver consistent customer experience
 </li>
 <li>
 Coordinate with internal teams when required to resolve customer issues
 </li>
 </ul>
 
 
 
 
 
 
 Key Requirements:
 
 
 
 
 
 
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 Emirati with FamiIy Book (Emiratisation role) &ndash; mandatory
 </li>
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 High School, Diploma, or bachelor&rsquo;s degree holders are welcome to apply
 </li>
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 Strong communication skills in English (Arabic is an advantage)
 </li>
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 Interest in customer service and client-facing roles
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 Prior experience in a call centre or customer service role is an advantage
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 Strong interpersonal skills with the ability to work in a fast-paced environment
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 Professional, positive attitude with a willingness to learn
 </li>
 </ul>
</div>

Call Centre Agent - UAE National (Emiratisation)

Paramy Aesthetic Clinic

Job Vacancy &ndash; Call Center ExecutiveParamy Poly Clinic &ndash; Dubai (Mirdif)Paramy Poly Clinic is looking for a full-time Call Center Executive to join our team.Main Responsibilities:<ul><li>Answer incoming phone calls from patients</li><li>Respond to WhatsApp and online inquiries</li><li>Contact and follow up with leads from marketing campaigns</li><li>Schedule and confirm patient appointments</li><li>Follow up with patients regarding their visits and treatments</li><li>Maintain professional and friendly communication with clients</li></ul>Requirements:<ul><li>Fluent English is essential</li><li>Clear and professional English accent</li><li>Excellent communication skills</li><li>Ability to handle calls and messages professionally</li><li>Experience in call center or medical clinic is preferred</li></ul>Salary: AED 3,000 / monthJob Type: Full-timeLocation: Mirdif &ndash; DubaiJob Type: Full-timePay: AED3,000.00 per monthWork Location: In person

Job Vacancy – Call Center Executive, Paramy Poly Clinic – Dubai (Mirdif)

Canoli leaning solution

Work from home (WFH)Key Responsibilities<ul><li>Make outbound calls to potential customers</li><li>Explain company products/services clearly and convincingly</li><li>Generate leads, follow up, and close sales</li><li>Maintain daily call logs and update CRM</li><li>Achieve monthly sales targets to qualify for basic salary</li><li>Provide excellent customer handling and communication</li><li>Attend online meetings and training sessions</li></ul>Requirements<ul><li>Minimum 6 months &ndash; 1 year of telesales or call center experience (preferred)</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Confident, persuasive, and result-oriented</li><li>Smartphone/Laptop + stable internet connection</li><li>Must be currently in UAE</li><li>Ability to work independently from home</li></ul>Salary &amp; Benefits<ul><li>Commission: High commission on every closed sale</li><li>Basic Salary: Provided only after achieving the normal monthly target</li><li>Performance bonuses &amp; incentives</li><li>Flexible working hours</li><li>Remote (WFH) role</li></ul>languages known<ul><li>Malayalam</li><li>Hindi</li><li>English</li></ul>Job Types: Full-time, FresherPay: AED1,000.00 - AED2,000.00 per monthWork Location: In person

Telesales Executive(Malayalam-WFH)

Explore 224+ Call center agent in Dubai this April. Find roles across top companies and apply now to boost your career.