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<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Service Executive
</b></h1></div></div></div></div><div><div><div><div>Country/Region: AE
</div></div></div></div><div><div><div><div>Location:
Dubai, Dubai, AE, AE-61231
</div></div></div></div><p></p><div><div><div><div><p>Req ID 82317 | Dubai, United Arab Emirates, ZF Services Middle East Limited Liability Company</p><br>
<p></p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2>
</div><div><p>
As Customer Service Executive, you act as the key contact for customers, handling enquiries, processing orders, coordinating with suppliers and logistics, and ensuring timely delivery while supporting sales administration and providing pricing support insights.</p><br>
<p></p>
<p><b>
What you could expect as a </b><b>Customer Service Executive</b><b>:</b></p><br>
<p></p>
<ul>
<li>Handle all incoming customer enquiries (phone/email) and manage the quotation and order process efficiently through Navision</li>
<li>Professionally greet customers and support with daily sales administration when required</li>
<li>Independent generation and updation of Request for Quotation list (RFQ), Sales Quotations, Order Confirmations, Proforma Invoices, and Invoices</li>
<li>Coordination / follow-up with our factories /suppliers in processing the purchase orders, reviewing order confirmations, preparing shipping documents</li>
<li><b>Coordination with freight forwarders / transporters as necessary to ensure timely shipment of materials</b></li>
<li>Pro-actively inform all customers about delivery time updates or delays,<b> close coordination with logistics team is expected</b></li></ul><br>
<p></p>
<p><b>
What we expect from you as a Customer Service Executive:</b></p><br>
<p></p>
<ul>
<li>Minimum 2&ndash;3 years of experience in sales support; basic knowledge of the automotive or marine spare parts industry is an advantage</li>
<li>Ready to take responsibility, ownership and drive high levels of individual performance management</li>
<li>Responds positively to constructive feedback and performs effectively under pressure</li>
<li>Communicates clearly and professionally with all departments, branches, and support teams.</li>
<li>Works independently with strong initiative.</li>
<li>Exhibits expertise in the subject matter with attention to detail</li>
<li>Fluency in written and spoken English. Knowledge of Arabic is considered as a plus</li></ul></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Customer Service Executive and apply now!</p>
<p>Contact</p>
<p>Tereza &#268;echurov&aacute;</p>
<p>+420 373 736 582</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Sales Support, Performance Management, Customer Service, Sales, Automotive, Human Resources</p></div>

Customer Service Executive

Versatile Phoenix Hr Service Private Ltd.,

<p>We are looking for a detail-oriented and customer-focused LCL Customer Service Executive to manage daily client interactions and ensure seamless handling of Less-than-Container Load (LCL) shipments. The role involves coordinating bookings, documentation, and shipment updates while maintaining strong customer relationships and supporting the sales team with retention and growth opportunities.</p><p><b>Key Responsibilities</b></p><ul><li>Handle daily customer inquiries, providing accurate information on LCL schedules, rates, and shipment status.</li><li>Coordinate bookings with clients, overseas agents, and carriers to ensure smooth operations.</li><li>Manage end-to-end documentation including BL instructions, shipping advice, and pre-alerts.</li><li>Monitor shipments proactively, ensuring timely movement and updating customers on progress.</li><li>Resolve service issues, claims, and complaints promptly and professionally.</li><li>Collaborate with operations, sales, and finance teams to meet customer requirements effectively.</li><li>Build and maintain strong client relationships to enhance trust and secure repeat business.</li><li>Prepare regular customer service reports and highlight critical cases to management.</li><li>Support the sales team with customer retention initiatives and identify upselling opportunities.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field preferred.</li><li>2&ndash;5 years of experience in customer service within the freight forwarding, NVOCC, or logistics industry (LCL experience strongly preferred).</li><li>Strong understanding of LCL consolidation and international shipping documentation.</li><li>Excellent communication, problem-solving, and customer-handling skills.</li><li>Ability to manage multiple priorities under pressure with high attention to detail.</li><li>Proficiency in MS Office applications and experience with logistics/CRM systems.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your visa status?</li><li>What is your joining availability?</li><li>What is your salary expectation?</li></ul>

LCL Customer Service Executive

DIBN Business Services

<p>Are you a highly motivated and detail-oriented <b>Customer Service Executive</b> with a passion for client satisfaction and a background in the fast-paced business setup sector? We are looking for an experienced individual to join our team in the UAE and be the primary point of contact for our valued business setup clients.</p><p><b>Key Responsibilities</b></p><ul><li><b>Client Relationship Management:</b> Serve as the main point of contact for clients throughout their business setup journey, ensuring a seamless and positive experience from initial inquiry through to successful company registration and beyond.</li><li><b>Query Resolution:</b> Efficiently and accurately handle client inquiries via phone, whatsapp, email, and in-person meetings regarding visa processes, legal documentation, licensing requirements, economic department regulations, and other aspects of business setup in the UAE.</li><li><b>Documentation &amp; Compliance:</b> Guide clients on the necessary documents required for company formation, trade license applications, and visa processing, ensuring all submissions are accurate and compliant with UAE government authorities (DED, ICP, GDRFA).</li><li><b>Process Coordination:</b> Liaise proactively with internal departments (Sales, Operations, Legal) and external government agencies to track the progress of client applications and resolve any bottlenecks promptly.</li><li><b>Record Keeping:</b> Maintain meticulous, up-to-date records of all client interactions, case statuses, and documentation in the CRM system.</li><li><b>Upselling/Cross-selling:</b> Identify opportunities to offer additional services (e.g., bank account opening, virtual office solutions, PRO services) to existing clients.</li><li><b>Feedback &amp; Improvement:</b> Collect client feedback and contribute to the continuous improvement of service delivery processes.</li></ul><p><b>Required Qualifications &amp; Skills</b></p><ul><li><b>Experience:</b> Minimum of <b>2 years of proven experience</b> in a customer service, client relations, or client handling role, preferably within the <b>business setup, PRO services, or corporate services</b> industry in the UAE.</li><li><b>Mandatory Languages:</b> <b>Fluent in spoken and written English and Hindi</b> is essential for communicating with our diverse client base.</li><li><b>Language (Plus):</b> Fluency in <b>Gujarati</b> is a significant advantage.</li><li><b>Communication Skills:</b> Exceptional verbal and written communication skills with a professional and empathetic telephone manner.</li><li><b>Knowledge:</b> Basic understanding of the basic procedures for company formation (Free Zone and Mainland) in the UAE, including trade licenses, visa processes, and government requirements is a plus.xcel, Outlook).</li><li><b>Personal Attributes:</b> Highly organized, detail-oriented, able to multitask, and capable of working independently under pressure to meet strict deadlines.</li></ul><p><b>Education</b></p><ul><li>A Bachelor's degree in Business Administration, Management, or a related field is preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED3,500.00 per month</p><p>Application Question(s):</p><ul><li>What are your Salary Expectations?</li><li>When are you available for an interview?</li></ul><p>Language:</p><ul><li>Hindi (Required)</li></ul>

Customer Service Executive (Female)

Symbiosis Owners Association Management Service

<p><b>Legal and Customer Service Executive</b><br/><b>Location:</b> Dubai Silicon Oasis</p><p><b>Position Summary:</b></p><p>The Customer Service Executive serves as the first point of contact for residents, owners, and visitors of the community managed by the company. This role combines administrative efficiency with strong interpersonal skills to ensure smooth communication, prompt response to queries, and effective support to the management team.</p><p>English fluency is mandatory, Arabic proficiency and a valid UAE driving license are preferred.</p><p><b>Key Responsibilities:</b></p><p><b>Customer Service &amp; Communication</b></p><ul><li>Serve as the first point of contact for walk-in clients, calls, and email inquiries.</li><li>Handle owner and resident concerns with empathy, ensuring timely escalation and resolution.</li><li>Maintain updated records of complaints, requests, and feedback in the CRM or ERP system.</li><li>Support communication campaigns &mdash; circulars, notices, announcements, and meeting invitations.</li><li>Liaise with facilities and finance teams for follow-up on service requests and payments.</li></ul><p><b>Administrative &amp; Reception Duties</b></p><ul><li>Manage front desk operations including call handling, visitor log, and courier management.</li><li>Prepare and maintain records, reports, and correspondence as required by management.</li><li>Schedule and coordinate meetings, appointments, and community events.</li><li>Assist with documentation for budgeting, contracts, and supplier coordination.</li><li>Ensure the reception and office area maintain a professional and welcoming atmosphere.</li></ul><p><b>Owners Association Support</b></p><ul><li>Assist in preparing documentation for RERA submissions, budgets, and AGM/OC meetings.</li><li>Coordinate with community managers for collection and organization of owner data.</li><li>Support vendor coordination, quotation comparison, and filing of official documents.</li></ul><p><b>Key Requirements:</b></p><ul><li>Proficiency in English and Arabic (Mandatory).</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential.</li><li>Strong knowledge of UAE government processes, permits, legal documentation, and property management laws.</li><li>Excellent communication, organizational, and customer service skills.</li><li>UAE Driving License (Required) for necessary visits to authorities.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Public Relations, Business Administration, or a related field.</li><li>Minimum 2 years of experience in legal support, PRO services, or property management.</li><li>Certification in property management or legal assistant certification is a plus.</li></ul><p><b>Personality Traits:</b></p><ul><li>Courteous, professional, and well-groomed appearance.</li><li>Calm under pressure with strong multi-tasking skills.</li><li>Attention to detail and commitment to confidentiality.</li><li>Positive attitude and team spirit.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From AED3,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>UAE: 2 years (Required)</li><li>Customer Service, Reception &amp; Admin: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul><p>Application Deadline: 19/03/2025<br/>Expected Start Date: 21/03/2025</p>

Customer Service Executive / Admin / Receptionist

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
 <br/>
 <br/>
 Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues
 <br/>
 <br/>
 <strong>
  Specific Job Accountability
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide excellent customer service by attending to incoming calls within the quality guidelines
  </li>
  <li>
   Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
  </li>
  <li>
   Recommend potential products or services to management by collecting customer information and analyzing customer needs
  </li>
  <li>
   Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
  </li>
  <li>
   Contribute to the business by generating new prospects/Leads and upselling for all types of FAB products
  </li>
  <li>
   Maintains customer records by updating customer history through service requests/complaints and Notes
  </li>
  <li>
   Maintain confidentiality of the bank&rsquo;s customers and data
  </li>
  <li>
   Ensure the business meets its obligations under the Bank&rsquo;s Policies and Standards and under local laws/regulations
  </li>
  <li>
   Attend to special tasks assigned by team leader and Managers
  </li>
  <li>
   Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
  </li>
  <li>
   Ensure self-punctuality, adherence of policies &amp; procedures and discipline to the Centre
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Frameworks, Boundaries &amp; Decision-Making Authority
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks
  </li>
  <li>
   Authorized to take decisions as per the approved authorization matrix
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   0 &ndash; 2 years relevant experience in banking sector
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills, And Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills
  </li>
  <li>
   Excellent communication skill in English &amp; Arabic
   <br/>
   <br/>
  </li>
 </ul>
</div>


Virtual Customer Service Executive - Emiratized Role

Creative Link Design & Printing

<p><b>Customer Support Executive (with Graphic Design Skills) &ndash; Dubai</b></p><p><b>Company:</b> Creative Link<br/><b>Location:</b> Dubai, UAE<br/><b>Experience:</b> 2+ years in customer service, with graphic design exposure<br/><b>Employment Type:</b> Full-time</p><p><b>About Us:</b><br/>Creative Link is a Dubai-based printing and custom merchandise company serving businesses, corporates, and event planners. From custom mugs to corporate gifting, we bring ideas to life in print.</p><p><b>Role Summary:</b></p><p>We&rsquo;re hiring a <b>Customer Support Executive</b> with a creative edge. This hybrid role combines client communication, lead handling, and basic graphic design. You&rsquo;ll be the first point of contact for incoming WhatsApp, email, and call enquiries - managing queries, assigning leads to the sales team, and tracking each opportunity from start to close. Bonus if you can handle quick design tasks when needed!</p><p><b>Responsibilities:</b></p><ul><li>Respond promptly to <b>customer enquiries</b> via WhatsApp, email, and phone</li><li>Manage and log <b>incoming leads</b> and route them to the appropriate sales rep</li><li><b>Follow up</b> with leads to ensure smooth progress and communication</li><li>Maintain an up-to-date <b>CRM or lead tracking sheet</b></li><li>Handle <b>minor design edits</b> or create simple artwork (when required)</li><li>Collaborate with the production and sales teams for client updates</li></ul><p><b>Requirements:</b></p><ul><li><b>2+ years experience</b> in customer support, coordination, or client service</li><li>Strong communication and follow-up skills</li><li>Familiarity with <b>basic graphic design tools</b> (Photoshop, Illustrator, Canva)</li><li>Fluent in English; Arabic is a plus</li><li>Organized, detail-oriented, and proactive</li><li>Ability to manage multiple conversations and tasks simultaneously</li></ul><p><b>Perks:</b></p><ul><li>Be part of a vibrant, creative team in the heart of Dubai</li><li>Learn across sales, production, and design</li><li>Opportunity to grow into account management or creative support</li></ul><p><b>To Apply:</b><br/>Send your CV + portfolio (if any) to <b>hello@creativelinkdubai.com</b><br/>Subject: <b>Customer Support Executive &ndash; [Your Name]</b></p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Customer Support Executive (with Graphic Design Skills) – Dubai

SMS GROUP OF COMPANIES

<p>Customer service executive for SMS Cleaning Services</p><p>Job Description</p><ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul><p>Qualifications :</p><ul><li>1-2 Years Customer Service Experience in UAE</li><li>Fluent in English language and Negotiation / Sales Skills</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Do You Have Freelance Visa Or Dependent Visa?</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul>

Customer Service Representative

Explore 3307+ Customer service executive in Dubai this October. Find roles across top companies and apply now to boost your career.