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business development executive

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customer service executive

Nevertiti star tr

Job Overview Nevertiti Star Trading, a dynamic Dubai-based company specialising in trading and distribution across diverse product categories, is seeking a diligent and proactive Customer Sales Support Executive to join our team. We are committed to quality, reliability, and building strong client relationships, and this role is central to achieving that mission. This is a full-time position based in Dubai, United Arab Emirates. The successful candidate will be a vital link between our sales team and our valued clients, providing essential administrative support and ensuring a seamless and positive customer experience. You will play a key part in the efficiency of our sales operations and contribute directly to our continued growth. Salary: AED 2,500 - AED 3,500 per month Responsibilities * Serve as the first point of contact for customer enquiries via phone and email, providing timely and professional assistance. * Process customer orders, prepare quotations, and issue invoices accurately and efficiently. * Provide comprehensive administrative support to the sales team to help them meet their targets. * Maintain and update client records and sales data within the company's CRM system. * Coordinate with the logistics and supply chain departments to ensure the timely dispatch and delivery of products. * Address and resolve customer complaints or issues with a focus on achieving a satisfactory outcome. * Assist in the preparation of sales reports and presentations for management. * Provide excellent after-sales support to foster long-term client relationships. Qualifications * Proven experience in a sales support, customer service, or a similar administrative role. * Excellent verbal and written communication skills in English. * Strong organisational and multitasking skills, with a high level of attention to detail. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential. * Previous experience working with CRM software is highly desirable. * A proactive attitude with strong problem-solving capabilities. * The ability to work effectively both independently and as part of a collaborative team. * A strong commitment to delivering exceptional customer service.

customer sales support Executive

HAVN Lifestyle Getaways

About Us: HAVN is a fast-growing, fully licensed holiday home company in Dubai, known for creating memorable stays and seamless guest experiences. We&rsquo;re looking for a Guest Relations Executive (Office-Based) to join our vibrant team and help us deliver 5-star hospitality across our portfolio of premium short-term rentals.Key Responsibilities:<ul><li>Handle guest communication via Airbnb, Booking.com, and other booking platforms</li><li>Coordinate daily operations with the housekeeping and maintenance teams</li><li>Manage check-ins, check-outs, and guest-related requests remotely</li><li>Respond to inquiries quickly and professionally across all channels</li><li>Resolve guest complaints with empathy and efficiency</li><li>Update reservations, notes, and reports through Hostaway (experience required)</li><li>Support the Guest Relations field team when needed</li><li>Maintain a high standard of service, accuracy, and speed in all tasks</li></ul>Requirements:<ul><li>1-2 years of experience in holiday homes / short-term rentals in Dubai is a plus</li><li>Proficiency in Hostaway or similar PMS tools</li><li>Excellent written and verbal English communication skills</li><li>Fast typing and multitasking abilities</li><li>Strong problem-solving and guest handling skills</li><li>Ability to stay calm and professional under pressure</li><li>Office-based role &ndash; must be available to work from our Dubai office</li><li>UAE Drivers License is a plus</li><li>Multi-lingual is a plus</li></ul>What We Offer:<ul><li>Competitive salary (based on experience)</li><li>Performance bonuses</li><li>Supportive and friendly work environment</li><li>Growth opportunities within a fast-expanding company</li><li>Modern office in Barsha Heights</li></ul>If you&rsquo;re passionate about hospitality, love creating happy guest experiences, and thrive in a fast-paced environment &mdash; we&rsquo;d love to hear from you!Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in the holiday homes or short-term rental industry?</li></ul>Work Location: In person

Guest Relations Executive (Office-Based) – Holiday Homes, Dubai

Nagaad Trading LLC

About Nagaad OrganicsNagaad Organics is a fifth-generation, vertically integrated multinational manufacturer with more than 85 years of heritage in sustainably sourcing, processing, extracting, manufacturing, packaging, and distributing premium natural ingredients and wellness products worldwide.Operating across Eastern Africa, North America, Europe, the United Kingdom, Ireland, Australia, the Middle East, GCC, Asia-Pacific, and emerging international markets, Nagaad Organics manages the complete value chain&mdash;from sustainable harvesting and responsible sourcing through manufacturing, quality assurance, research and development, product innovation, packaging, international logistics, retail distribution, and global digital commerce.Our portfolio includes more than 153 premium SKUs, including Frankincense, Myrrh, Gum Arabic, botanical extracts, essential oils, hydrosols, aromatherapy products, cosmetics, personal care products, wellness products, nutraceutical ingredients, and industrial natural ingredients supplied to manufacturers, distributors, retailers, healthcare companies, and consumers worldwide.As an established global supplier operating across Amazon Prime and multiple international marketplaces, Nagaad Organics is entering its next phase of global expansion through Artificial Intelligence (AI), digital transformation, omnichannel commerce, international retail expansion, and integrated commercial operations.Position SummaryNagaad Organics is seeking an experienced, innovative, commercially driven, and technology-oriented executive to lead its worldwide digital commerce strategy and commercial transformation.The Chief Digital Commerce &amp; Global Marketplace Officer (CDCGMO) will be responsible for designing, implementing, integrating, and managing one centralized global commercial ecosystem that connects manufacturing, procurement, inventory, logistics, finance, sales, marketing, customer service, Artificial Intelligence, retail distribution, and international digital marketplaces into one intelligent, scalable, and highly efficient business platform.The successful candidate will lead the integration of all Amazon accounts, global marketplaces, company websites, Shopify stores, affiliate platforms, CRM, ERP, finance systems, social media, digital marketing, customer engagement, analytics, reporting, and executive dashboards into one unified enterprise ecosystem supporting worldwide growth and operational excellence.Leadership Team StructureThe Chief Digital Commerce &amp; Global Marketplace Officer will lead and develop a multidisciplinary global digital commerce organization comprising dedicated professionals specializing in:&middot; Amazon Marketplace Management&middot; Amazon PPC &amp; DSP&middot; Amazon SEO &amp; Listing Optimization&middot; Amazon Brand Registry &amp; A+ Content&middot; Shopify &amp; Shopify Plus&middot; AI Commerce &amp; Automation&middot; Google Advertising&middot; Meta Advertising&middot; Digital Marketing&middot; Social Media Management&middot; Affiliate &amp; Influencer Marketing&middot; Website Development&middot; UX/UI Design&middot; Graphic Design &amp; Multimedia&middot; Content Creation&middot; Product Photography &amp; Video Production&middot; CRM &amp; Marketing Automation&middot; ERP Integration&middot; Business Intelligence &amp; Data Analytics&middot; Inventory Planning&middot; Supply Chain &amp; Logistics&middot; Customer Experience &amp; Customer Support&middot; Product Development &amp; Commercialization&middot; Retail Business Development&middot; International Marketplace Expansion&middot; Compliance &amp; DocumentationThis leadership structure enables the executive to focus on strategic planning, business growth, international expansion, digital transformation, commercial excellence, and organizational leadership while empowering specialized teams to execute day-to-day operational activities.Purpose of the PositionThe Chief Digital Commerce &amp; Global Marketplace Officer will be responsible for:&middot; Accelerating worldwide revenue, profitability, and sustainable growth.&middot; Maximizing manufacturing utilization through intelligent sales forecasting.&middot; Integrating production planning with global demand forecasting.&middot; Building one centralized enterprise commercial platform connecting all business operations.&middot; Integrating all Amazon global accounts under one management system.&middot; Integrating all international marketplaces under one commercial strategy.&middot; Integrating all company websites and Shopify platforms into one global digital ecosystem.&middot; Integrating digital marketing, CRM, ERP, finance, analytics, customer support, and social media into one intelligent business platform.&middot; Leading enterprise-wide Artificial Intelligence adoption across all commercial functions.&middot; Expanding international retail, wholesale, industrial, private-label, and B2B business.&middot; Developing existing employees through structured coaching, mentoring, succession planning, and professional development.&middot; Building world-class multidisciplinary international teams.&middot; Managing strategic partners, contractors, agencies, consultants, technology providers, and affiliate networks.&middot; Ensuring compliance with international organic certifications, quality standards, food safety regulations, marketplace policies, cybersecurity requirements, and corporate governance standards.&middot; Establishing a culture of innovation, accountability, operational excellence, continuous improvement, and customer-centricity throughout the organization.Enterprise Commercial IntegrationThe successful executive will lead the integration of all commercial operations under one centralized enterprise platform, including:&middot; Amazon Global Marketplace Accounts&middot; International Marketplaces&middot; Corporate Websites&middot; Shopify Stores&middot; Affiliate Platforms&middot; CRM Systems&middot; ERP Systems&middot; Financial Systems&middot; Inventory Management&middot; Manufacturing Planning&middot; Procurement&middot; Warehousing&middot; Global Logistics&middot; Customer Relationship Management&middot; Customer Service&middot; Digital Marketing&middot; Social Media&middot; Business Intelligence&middot; Executive Dashboards&middot; Artificial Intelligence SolutionsThe objective is to establish a fully integrated omnichannel ecosystem that provides complete visibility, automation, scalability, operational efficiency, and real-time executive decision-making.Strategic LeadershipThe successful executive will develop and implement:&middot; Global Digital Commerce Strategy&middot; International Marketplace Strategy&middot; AI Transformation Strategy&middot; Omnichannel Strategy&middot; Global Sales Strategy&middot; Global Marketing Strategy&middot; International Retail Expansion Strategy&middot; Distribution Strategy&middot; Manufacturing &amp; Sales Integration Strategy&middot; Digital Transformation Roadmap&middot; Five-Year Business Growth Strategy&middot; Product Commercialization Strategy&middot; Customer Experience Strategy&middot; Data &amp; Analytics Strategy&middot; Cybersecurity &amp; Digital Infrastructure Strategy&middot; Sustainability &amp; ESG Commercial InitiativesExecutive Reporting &amp; Corporate GovernanceThe Chief Digital Commerce &amp; Global Marketplace Officer will establish comprehensive executive reporting systems, including:Daily Reports&middot; Sales performance&middot; Marketplace performance&middot; Website performance&middot; Digital marketing performance&middot; Inventory status&middot; Production updates&middot; Logistics updates&middot; Customer service performance&middot; Executive action itemsWeekly Reports&middot; Sales trends&middot; Advertising performance&middot; Inventory movement&middot; Production planning&middot; Team performance&middot; Risk assessments&middot; Operational improvementsMonthly Reports&middot; Financial performance&middot; Marketplace profitability&middot; P&amp;L analysis&middot; Gross margin&middot; Revenue by country&middot; Revenue by marketplace&middot; Product performance&middot; AI implementation progress&middot; Marketing ROI&middot; KPI dashboardsSix-Month Reviews&middot; Strategic objectives&middot; Market expansion&middot; Operational excellence&middot; Budget performance&middot; Digital transformation progress&middot; Organizational capability developmentAnnual Reports&middot; Global business performance&middot; Five-year strategic roadmap&middot; Executive business review&middot; Sustainability achievements&middot; Investment recommendations&middot; Innovation roadmap&middot; Corporate performance reviewWhy Join Nagaad Organics?This is a unique executive leadership opportunity to shape the future of one of the world&rsquo;s fastest-growing natural ingredients manufacturers.You will lead the integration of global digital commerce, Artificial Intelligence, international marketplaces, manufacturing, logistics, marketing, retail expansion, and commercial operations while building a world-class organization capable of delivering sustainable long-term growth across international markets.This position offers the opportunity to build a globally recognized digital commerce operation that connects manufacturing excellence with intelligent commercial execution and positions Nagaad Organics as a global leader in natural ingredients, wellness products, and AI-enabled digital commerce.How to apply?If you are the right candidate, please send your CV to procurement@nagaad.com or WhatsApp us at +971 54 710 1599.Work Location: In person

Chief Digital Commerce & Global Marketplace Officer (CDCGMO)

<div>
 
 
 Call Center Quality Assurance (QA) Executive
 
 
 
 
 
 <ul>
 <li>
 
 Location: UAE
 
 </li>
 <li>
 
 Salary: AED 6,500 (All-Inclusive)
 
 </li>
 </ul>
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The Call Center Quality Assurance (QA) Executive is responsible for monitoring and evaluating customer interactions to ensure compliance with quality standards, operational procedures, and customer service excellence. The role focuses on identifying improvement opportunities, providing constructive feedback, and supporting continuous performance enhancement across the contact center.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Monitor and evaluate inbound and outbound customer calls, emails, chats, and other customer interactions against established quality standards.
 
 
 
 
 
 Score interactions using approved quality assurance scorecards and document evaluation results accurately.
 
 
 
 
 
 Provide timely, constructive feedback and coaching recommendations to Team Leaders and Customer Service Representatives.
 
 
 
 
 
 Identify quality trends, recurring issues, and areas requiring improvement, and recommend corrective actions.
 
 
 
 
 
 Participate in quality calibration sessions to ensure consistency and fairness in evaluations.
 
 
 
 
 
 Prepare daily, weekly, and monthly quality reports, highlighting key findings and performance trends.
 
 
 
 
 
 Ensure adherence to company policies, procedures, compliance requirements, and customer experience standards.
 
 
 
 
 
 Collaborate with Operations, Training, and Team Leaders to improve service quality and operational performance.
 
 
 
 
 
 Support continuous improvement initiatives by identifying opportunities to enhance customer satisfaction and process efficiency.
 
 
 
 
 
 Maintain accurate records of quality evaluations and ensure confidentiality of customer information.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 Bachelor's degree or Diploma in Business Administration or a related field is preferred.
 
 
 
 
 
 1&ndash;2 years of experience in a Call Center Quality Assurance role or within a customer service/call center environment.
 
 
 
 
 
 Experience using quality monitoring tools and scorecards is an advantage.
 
 
 
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 
 Strong attention to detail and analytical skills.
 
 
 
 
 
 Excellent verbal and written communication skills in English (Arabic is an advantage).
 
 
 
 
 
 Good coaching and feedback delivery skills.
 
 
 
 
 
 Strong understanding of call center quality standards and customer service best practices.
 
 
 
 
 
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 
 
 
 
 
 Ability to identify trends and recommend process improvements.
 
 
 
 
 
 Strong organizational and time management skills.
 
 
 
 
 
 Ability to work collaboratively in a fast-paced environment.
 
 
 
 
 
 
 Salary: AED 6,500 (All-Inclusive)
 
 
</div>

Call Center Quality Assurance (QA) Executive

ACE STAR CONTRACTING L L C

Job description:Job Title: Telesales Executive cum Office AdministratorA Telesales Executive cum Office Administrator role requires a blend of sales skills and administrative capabilities. Here are the key skills needed for this position<ul><li>Communication Skills</li><li>Sales Skills Negotiation: Skills to negotiate terms, pricing, and close sales.</li><li>Customer Service Skills</li><li>Organizational Skills</li><li>Efficiently handling multiple tasks, calls, and administrative duties within set deadlines.</li><li>CRM Software Proficiency in customer relationship management tools</li><li>Administrative Skills</li><li>Teamwork and Collaboration</li><li>Interpersonal Skills: Ability to work well within a team and collaborate.</li></ul>Experienced &amp; Skilled Candidates Only Apply<ul><li>Telesales Experience Required - 3 years Minimum</li><li>Office Administration Experience Required - 3 years Minimum</li><li>UAE Experience Required - 3 years Minimum</li><li>Proper Business Communication &amp; Closing Skills mantuary</li></ul>Contact: +971 58 192 6125send cv: cv2acumen@gmail.comPay: AED3,000.00 - AED8,000.00 per monthWork Location: In person

Telesales Executive cum Office Administrator

Anchor Consultants, LLC

Job Description &ndash; Telesales ExecutiveTelesales Executive-DepartmentSales &amp; Business DevelopmentLocation DubaiUnited Arab EmiratesEmployment TypeFull-TimeJob SummaryWe are looking for a motivated and results-driven Telesales Executive to generate sales opportunities through outbound calls . The ideal candidate will identify potential customers, explain our products and services, qualify leads, schedule appointments, and support the sales team in achieving business targets. Excellent communication skills and a customer-focused approach are essential.Key Responsibilities<ul><li>Make outbound calls to prospective customers</li><li>Handle inbound inquiries and provide accurate product information.</li><li>Promote mortgage and financial products to potential clients.</li><li>Qualify leads and assess customer requirements.</li><li>Schedule appointments for Mortgage Advisors and Sales Consultants.</li><li>Follow up with prospects to convert inquiries into business opportunities.</li><li>Maintain accurate customer records in the CRM system.</li><li>Meet daily, weekly, and monthly call and sales targets.</li><li>Build and maintain strong customer relationships.</li><li>Resolve customer queries professionally and escalate complex issues when required.</li><li>Stay updated on company products, services, and market trends.</li><li>Ensure compliance with company policies and regulatory requirements.</li></ul>Qualifications<ul><li>Bachelor's degree or equivalent qualification.</li><li>Preferable 1&ndash;3 years of experience in telesales, customer service, banking, insurance, real estate, or financial services (Freshers can apply too)</li><li>Experience in mortgage or banking sales is an advantage.</li><li>Proficiency in Microsoft Office and CRM software.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal communication and interpersonal skills.</li><li>Strong sales and negotiation abilities.</li><li>Persuasive and confident telephone manner.</li><li>Target-oriented with a positive attitude.</li><li>Strong listening and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Good time management and organizational skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of outbound calls made daily.</li><li>Qualified leads generated.</li><li>Appointments scheduled.</li><li>Lead-to-conversion ratio.</li><li>Monthly sales targets achieved.</li><li>Customer satisfaction and follow-up effectiveness.</li></ul>What We Offer<ul><li>Competitive salary plus attractive incentives.</li><li>Performance-based bonuses.</li><li>Career growth and professional development.</li><li>Training on mortgage and financial products.</li><li>Supportive and dynamic work environment.</li></ul>:::This JD can be customized specifically for Anchor Consultants &ndash; Mortgage &amp; Financial Advisory Services, with responsibilities focused on UAE mortgage lead generation, bank coordination, and appointment setting for Mortgage Advisors.Pay: AED2,000.00 - AED3,000.00 per monthWork Location: In person

Telesales Executive

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelerThe Driver is responsible for driving hotel vehicles for guest and staff transportation, ensuring safe, timely, and professional services. Additionally, this role requires assisting guests with luggage, welcoming them upon arrival, and providing general support to the hotel staff. The Driver cum Bell Boy should exhibit excellent customer service skills and a friendly demeanor while maintaining a clean and safe vehicle.JOB RESPONSBILITIES<ul><li>Pick up and drop off hotel staff members as per the scheduled timings.</li><li>Ensure punctuality and a smooth, safe ride for all staff members.</li><li>Greet guests upon arrival and departure, offering luggage assistance and ensuring smooth check-in/check-out processes.</li><li>Provide transportation services for hotel guests when required, including airport transfers and local trips.</li><li>Maintain a professional and friendly attitude when interacting with guests, ensuring excellent service standards.</li><li>Ensure the hotel vehicle is clean, well-maintained, and fueled.</li><li>Report any vehicle issues or accidents to management immediately.</li><li>Ensure that all necessary vehicle documentation (insurance, registration, etc.) is up to date.</li><li>Follow all road safety regulations and hotel policies regarding transportation.</li></ul>Key Expectations<ul><li>Proven experience as a driver, bell boy, or in a similar role, preferably in a 5star hotel or hospitality environment.</li><li>A valid driver&rsquo;s license with a clean driving record.</li><li>Good knowledge of the local area, including key roads, landmarks, and tourist spots.</li><li>Strong customer service skills with a friendly and helpful attitude.</li></ul>Job Types: Full-time, ContractPay: From AED2,000.00 per monthWork Location: In person

Driver cum Bell Boy

Explore 432+ Customer service executive in Dubai this August. Find roles across top companies and apply now to boost your career.