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sales representative

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sales executive

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customer service executive

C3X International Couriers

C3X International Couriers LLC is a fast growing courier service company in Dubai, specializing in reliable and efficient delivery services Domestic and International. We deliver seamless and timely service solutions to a diverse clientele across multiple sectors. To strengthen our team, we seek a Customer Service Executive with direct experience in the courier industry to drive superior customer interactions and support our service standards.Position OverviewThe Customer Service Executive will be the primary point of contact for our customers, ensuring their inquiries, concerns, and requests are managed with precision and professionalism. This role demands an individual with prior experience in the courier sector, a strong focus on customer satisfaction, and the capability to navigate and resolve complex service inquiries.Key Responsibilities<ul><li>Serve as the primary representative for customer inquiries, managing communication through phone, email, and live chat channels.</li><li>Resolve customer concerns promptly, especially around shipment tracking, delivery timelines, and service issues.</li><li>Coordinate closely with our operations, logistics, and field teams to deliver accurate, real-time information to customers.</li><li>Accurately document customer interactions, complaints, and resolutions in our CRM for seamless communication and follow-up.</li><li>Proactively identify areas for process improvement and escalate feedback to management to support our continuous improvement goals.</li><li>Provide updates on shipping status and collaborate with customers on alternative solutions when necessary.</li><li>Build and maintain strong relationships with our clients, ensuring satisfaction and fostering loyalty.</li></ul>Candidate Requirements<ul><li>Minimum of 2 years in a customer service role, preferably within the courier or logistics industry. (Freshers can also apply)</li><li>Excellent verbal and written communication skills in English, Hindi, Arabic (is a plus) , with a professional and courteous demeanor.</li><li>Demonstrated experience in managing and resolving customer concerns effectively.</li><li>Proficiency in Microsoft Office Office and familiarity with customer service software or CRM tools.</li><li>Strong understanding of logistics processes and shipment tracking systems; familiarity with customer follow up etc.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple inquiries with attention to detail.</li></ul>What We OfferHealth Insurance as per company policy.Access to training programs and career development opportunities.Collaborative, team-oriented culture with a focus on employee well-being and advancement.Potential for career advancement within our expanding organization.Job Types: Full-time, PermanentPay: AED2,500.00 per monthWork Location: In person

Customer Service Executive

Al Khayyat Investments (AKI)

<div>
 
 We are seeking a proactive and detail-oriented Customer Service Executive to support day-to-day customer operations, order management, and commercial coordination. The role requires strong follow-up skills, customer communication, and cross-functional coordination to ensure smooth execution of customer-related processes and high service levels.
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Customer Account Management
 
 
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 Prepare, send, and follow up on customer Statement of Accounts (SOA).
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 Coordinate with customers on outstanding balances, reconciliations, and account-related queries.
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 Maintain regular communication with customers to ensure timely closure of pending matters.
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 </ul>
 
 
 Agreement &amp; Documentation Tracking
 
 
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 Track customer agreements, contracts, and commercial documents.
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 Ensure agreements are signed, updated, and maintained within agreed timelines.
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 Coordinate internally and externally for pending approvals and documentation follow-ups.
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 </ul>
 
 
 Promotions &amp; Commercial Support
 
 
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 Communicate promotional activities and schemes to customers.
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 Retrieve and consolidate sell-out data from customers for promotional validation.
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 Verify promotional claims against agreed terms and supporting documents.
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 Coordinate internally for credit note creation and approval.
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 Share approved credit notes with customers and follow up for acknowledgement and closure.
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 Order Management &amp; Delivery Coordination
 
 
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 Monitor customer orders from placement until delivery completion.
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 Track delivery timelines and coordinate with logistics/warehouse teams to resolve delays or issues.
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 Order Hold Management
 
 
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 Review and monitor orders placed on hold due to operational or financial reasons.
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 Coordinate with internal stakeholders to resolve issues and release blocked orders promptly.
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 Ensure smooth order flow while maintaining compliance with company policies.
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 Qualifications &amp; Skills
 
 
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 Strong communication and follow-up skills.
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 Good analytical and problem-solving abilities.
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 Proficiency in Microsoft Excel.
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 Ability to manage multiple tasks and work under deadlines.
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 Strong attention to detail and organizational skills.
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 Preferred Competencies
 
 
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 Customer-centric mindset.
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 Strong coordination and stakeholder management skills.
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 Ability to work independently and collaboratively within teams.
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 Experience in FMCG, healthcare, or distribution industries is an advantage.
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 </ul>
 
 
</div>

Customer Service Executive - Pharma

<div>
 
 
 Job Purpose:
 
 
 
 We are looking for an experienced and customer-focused, bilingual Customer Service Executive (E-Commerce) with a strong background in e-commerce support.
 
 
 The ideal candidate should have at least 5 years of experience managing customer interactions across calls, emails, and live chat, and is fluent in both English and Arabic. Experience with premium appliances and basic troubleshooting, including guiding customers on rebooting or resetting products, is a strong advantage.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Manage customer interactions across phone, email, and live chat channels with professionalism and efficiency.
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 Provide accurate product guidance, order support, and post-purchase assistance for e-commerce customers.
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 Assist customers with basic troubleshooting of appliances, including rebooting and resolving common product issues.
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 Resolve complaints and inquiries promptly, escalating complex cases when required.
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 Log and track all customer interactions in Freshdesk or similar ticketing systems.
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 Coordinate with internal teams such as logistics, technical support, and warehouse teams to ensure timely issue resolution.
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 Meet KPIs related to response time, resolution time, and customer satisfaction.
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 </ul>
 
 
 
 
 
 Experience, qualification and skills:
 
 
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 Minimum 5 years of experience in customer service, preferably in e-commerce or D2C environments.
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 Fluency in English and Arabic, both written and spoken, is essential for the role.
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 Hands-on experience with Freshdesk or similar CRM or ticketing platforms.
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 Strong communication and problem-solving skills with a customer-first approach.
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 Ability to multitask across multiple channels in a fast-paced environment.
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 </ul>
 
 
 
 
 
 Highly preferred qualifications
 
 
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 Experience working with premium appliances or consumer electronics.
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 Familiarity with troubleshooting and guiding customers through product resets or basic technical fixes.
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 Understanding of e-commerce workflows including order management, returns, and delivery coordination on platforms like Magento.
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 </ul>
 
 
</div>

Customer Service Executive - E-Commerce (Consumer)

Yoho properties

Job Title: Customer Service &amp; Sales Executive &ndash; Real EstateLocation: Dubai Mall Metro Station Area, Dubai Employment Type: Full-Time Working Schedule: 6 Days a WeekJob DescriptionWe are looking for a motivated and customer-focused Customer Service &amp; Sales Executive to join our growing real estate team in Dubai. The ideal candidate should have strong communication skills, a positive attitude, and the ability to build relationships with clients. Training will be provided for selected candidates.Responsibilities<ul><li>Assist clients with property inquiries and provide excellent customer service</li><li>Handle incoming calls, messages, and follow-ups with potential buyers and tenants</li><li>Support the sales team in generating leads and closing deals</li><li>Maintain client records and update CRM systems</li><li>Schedule property viewings and coordinate with agents</li><li>Build and maintain strong client relationships</li><li>Achieve sales and customer service targets</li></ul>Requirements<ul><li>Strong communication and interpersonal skills</li><li>Basic knowledge of sales or customer service is an advantage</li><li>Freshers are welcome to apply</li><li>Positive attitude and willingness to learn</li><li>Ability to work in a fast-paced environment</li><li>English communication skills required (additional languages are a plus)</li></ul>Benefits<ul><li>Training Provided</li><li>Competitive Salary + Incentives</li><li>Career Growth Opportunities</li><li>Friendly and Professional Work Environment</li><li>Convenient location near Dubai Mall Metro Station</li></ul>Real estate experience will be prefferedEmail: hr@yohoproperties.aeWork Location: In person

Customer service

Al Hamd Legal Translation LLC

Job Title: Senior Business Development Executive / Sales Executive (Male)Location: Al Barsha Mall, Dubai Salary: AED 3,000 + Attractive Incentive Scheme as per Company Policy Job Type: Full-TimeJob DescriptionWe are looking for an experienced, smart, and energetic Business Development Executive / Sales Executive to join our team at our office located inside a well-known mall in Al Barsha, Dubai.The ideal candidate must have strong experience/ deep knowledge in service-based industries such as:<ul><li>Translation Services</li><li>Notary Services</li><li>Business Formation Services</li><li>Visa Services</li><li>Attestation Services</li></ul>The candidate should possess excellent sales and customer handling skills, with the ability to approach clients confidently, understand their requirements, and successfully close deals.Responsibilities<ul><li>Generate and develop new business opportunities through inside and outdoor visits, networking, social media, and other marketing channels</li><li>Attend walk-in clients and convert inquiries into successful business deals</li><li>Promote company services professionally and effectively</li><li>Develop and implement updated business development strategies</li><li>Build and maintain strong client relationships</li><li>Achieve monthly sales targets and business goals</li><li>Coordinate with internal teams to ensure smooth customer service</li><li>Prepare sales reports and regularly update management on progress</li></ul>Requirements<ul><li>Male candidate only</li><li>Bachelor&rsquo;s degree in Management, Marketing, Business Administration, or related field</li><li>Arabic known is adventage</li><li>Proven experience in translation, notary, business setup, visa processing, attestation, or related service sectors</li><li>Strong communication, negotiation, and closing skills</li><li>Well-groomed, disciplined, and professional appearance</li><li>Young, energetic, confident, and target-oriented</li><li>Good knowledge of social media and business development methods</li><li>Ability to handle customers professionally in a mall environment</li></ul>Benefits<ul><li>Basic Salary: AED 3,000</li><li>Attractive incentive scheme as per company policy</li><li>Career growth opportunities</li><li>Professional and supportive work environment</li></ul>Pay: From AED3,000.00 per monthWork Location: In person

Experienced Business Development Executive / Sales Executive (Male)

salonist software LLC

Launch Your Career in SaaS, Sales &amp; Customer SuccessAre you eager to gain real-world experience with a fast-growing technology company? We are looking for ambitious, energetic, and career-focused interns who want to develop practical skills in sales, customer support, customer engagement, and business operations.This internship is designed for individuals who are passionate about communication, technology, and helping businesses succeed. You'll work alongside experienced professionals, gain exposure to international clients, and build skills that employers highly value in today's job market.What You'll Gain✔ Hands-on experience in SaaS (Software as a Service) sales and customer success✔ Professional training in customer communication and relationship management✔ Exposure to CRM systems, business tools, and customer support platforms✔ Opportunity to work with businesses across multiple industries✔ Mentorship from experienced sales and customer success professionals✔ Letter of Recommendation and Internship Certificate upon successful completion✔ Potential consideration for future full-time opportunities based on performancePosition DetailsRole: Sales, Customer Support &amp; Customer Engagement InternLocation: Remote / HybridDuration: 3&ndash;6 MonthsCompensation: Unpaid InternshipWorking Hours: FlexibleKey ResponsibilitiesSales Support<ul><li>Identify and research prospective clients.</li><li>Assist in lead generation and database management.</li><li>Conduct initial outreach via email, LinkedIn, and other channels.</li><li>Schedule meetings and product demonstrations for the sales team.</li><li>Maintain accurate records within CRM systems.</li></ul>Customer Support<ul><li>Respond to customer inquiries professionally and promptly.</li><li>Assist clients with product-related questions and basic troubleshooting.</li><li>Escalate complex issues to the relevant departments.</li><li>Maintain high levels of customer satisfaction through excellent service.</li></ul>Customer Engagement<ul><li>Build and nurture relationships with customers.</li><li>Conduct follow-up calls and customer feedback surveys.</li><li>Support customer onboarding activities.</li><li>Assist in creating customer success and retention initiatives.</li><li>Help improve customer experience by identifying recurring concerns and opportunities.</li></ul>Administrative Support<ul><li>Prepare reports and maintain documentation.</li><li>Support internal projects and process improvement initiatives.</li><li>Collaborate with cross-functional teams when required.</li></ul>Ideal Candidate<ul><li>Currently pursuing or recently completed a Bachelor's degree.</li><li>Strong verbal and written communication skills.</li><li>Positive attitude and willingness to learn.</li><li>Comfortable speaking with customers and prospects.</li><li>Basic knowledge of Microsoft Office or Google Workspace.</li><li>Self-motivated, organized, and proactive.</li><li>Previous internship, volunteer, sales, or customer service experience is an advantage but not required.</li></ul>Who Should Apply?This internship is ideal for candidates interested in careers such as:<ul><li>Sales Executive</li><li>Business Development Executive</li><li>Customer Success Executive</li><li>Account Manager</li><li>Client Relationship Executive</li><li>Customer Support Specialist</li><li>SaaS Sales Professional</li><li>Recruitment Consultant</li></ul>Why This Internship MattersMany graduates struggle to gain experience because employers seek candidates with practical exposure. This internship bridges that gap by providing real business experience, direct client interaction, and industry-relevant skills that strengthen your resume and improve your employability.If you're looking to build confidence, gain professional experience, and take the first step toward a successful career in sales, customer success, and client engagement, we'd love to hear from you.Apply today and start building the skills that will shape your professional future.Application Question(s):<ul><li>Why do you want to apply for this role?</li><li>What skills do you have to support our current departments?</li></ul>Work Location: In person

Sales & Customer Engagement Intern (Unpaid Internship)

QES Event Management LLC

About QESQES is a growing company working across events, exhibitions, AI solutions, technology, creative services, and digital projects. We are looking for motivated Sales &amp; Marketing candidates to join our team and grow with us.Job DescriptionWe are hiring Sales &amp; Marketing Executives who are confident in communication, active in follow-ups, and able to speak with clients professionally.Experience in events or exhibitions is an advantage, but it is not required. We are also open to candidates with backgrounds in sales, telemarketing, call center, customer care, client service, or marketing.The selected candidates will receive training about our services, including events, exhibitions, AI solutions, technology, and creative production.Responsibilities<ul><li>Contact potential clients by phone, email, WhatsApp, and meetings</li><li>Follow up with leads and maintain client communication</li><li>Introduce QES services to new and existing clients</li><li>Support sales and marketing activities</li><li>Build strong relationships with customers</li><li>Maintain daily reports and update client details</li><li>Coordinate with the internal team when required</li></ul>Requirements<ul><li>Experience in sales, marketing, telemarketing, call center, customer care, or client relations</li><li>Strong communication and follow-up skills</li><li>Confident speaking with clients</li><li>Positive attitude and willingness to learn</li><li>Ability to work with targets and deadlines</li><li>Good English communication skills</li><li>Experience in events, exhibitions, technology, or AI solutions is a plus, but not mandatory</li></ul>Preferred Candidate Backgrounds<ul><li>Sales Executive</li><li>Telemarketing Executive</li><li>Call Center Agent</li><li>Customer Care Representative</li><li>Marketing Executive</li><li>Client Relationship Executive</li></ul>What We OfferTraining and career growthOpportunity to work in events, exhibitions, AI, and technologyProfessional work environmentGrowth opportunity within the companyHow to ApplyInterested candidates can send their CV to: admins@qesexhibition.comEmail Subject: Sales &amp; Marketing ApplicationJob Type: Full-timePay: From AED3,500.00 per monthWork Location: In person

Sales & Marketing Executive

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