after sales executive - dubai mall Jobs in Dubai

after sales executive - dubai mall

business development executive Jobs in Dubai

business development executive

call center representative

customer service representative Jobs in Dubai

customer service representative

call center specialist

customer service executive

Air Products

<div>
 At Air Products, our purpose is to bring people together to reimagine what&rsquo;s possible, collaborate and innovate solutions to the world&rsquo;s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
 
 
 
 Reimagine What&rsquo;s Possible
 
 
 
 
 POSITION SUMMARY:
 
 
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Review customer enquiry
 </li>
 <li>
 Monitor and obtain new tenders, customer RFQ and offer submission
 </li>
 <li>
 Support Account Receivables in Europe
 </li>
 <li>
 Handle existing account from enquiry till the execution of order and payment received in account.
 
 
 </li>
 </ul>
 
 Principal Accountabilities
 
 
 
 This position is accountable for the following end results:
 
 
 <ul>
 <li>
 Preparing detailed quotations, quoting for tenders and follow ups of quotations.
 </li>
 <li>
 Processing order in SAP
 </li>
 <li>
 Handle customer calls
 </li>
 <li>
 Prepare competitive offers on time as per customer requirements &amp; follow-up for outcome, in case not success- analyse the reason of failure.
 </li>
 <li>
 Preparation of Tender documents &amp; follow-ups
 </li>
 <li>
 Customer requirements of Vendor Registrations &amp; updates
 </li>
 <li>
 Acknowledge the receipt of RFQ, Tender to the customers
 </li>
 <li>
 Daily report to line manager
 </li>
 <li>
 Attend all meetings, presentations, trainings as requested by the line manager.
 </li>
 <li>
 Maintain contact with all customers to ensure high levels of customer satisfaction
 </li>
 <li>
 Process the order once the pricing terms and condition &amp; delivery commitment has been satisfactorily settled, approved and agreed by both parties.
 </li>
 <li>
 Good communications with customers
 </li>
 <li>
 Understand Customer complaints and raising the CCR in SAP and coordinate with Quality team.
 </li>
 <li>
 Ensure smooth work process and transactions with BDM&rsquo;s, Supply Chain (OPS), Finance (Accounts) and fulfill (Logistics) to deliver the best service to our customers and ensure correct supply and invoicing, fast and adequate response to requests and complaints.
 </li>
 <li>
 Annual General Price increase program for Key accounts/Regions.
 </li>
 <li>
 Support Credit control, issue credit note/debit note
 </li>
 <li>
 Wallet share development, added value enhancement action plans in order to increase the volume, revenue, ASP and profitability results
 </li>
 <li>
 Support Asset collection/communication with the customers.
 </li>
 <li>
 Create ZLO for empty cylinder collection.
 </li>
 <li>
 Support WB creation and master data update.
 </li>
 <li>
 Follow-up for outcome of offer submitted, in case not success- analyze the reason of failure.
 </li>
 <li>
 Stewardship and growth of assigned accounts
 </li>
 <li>
 Daily housekeeping
 
 
 </li>
 </ul>
 
 Minimum Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor degree of Business or Equivalent
 </li>
 <li>
 Minimum 5 years' experience in internal sales (GAS INDUSTRY-ADVANTAGE)
 </li>
 <li>
 Knowledge of products and its usage etc.
 </li>
 <li>
 Knowledge of ERP system
 </li>
 <li>
 Good communication &amp; motivational skills
 </li>
 <li>
 Problem solving skills
 </li>
 <li>
 Familiar with the Industrial gas business.
 </li>
 <li>
 Good knowledge in safety
 </li>
 <li>
 Should have good patience and be a good listener
 </li>
 <li>
 Honest, hardworking, willing to make efforts for self-actualization
 </li>
 <li>
 Flexibility in working hours, including weekends and off-hours
 </li>
 <li>
 Good team player
 </li>
 <li>
 Proactive, energetic, aggressive to learn.
 
 
 </li>
 </ul>
 We are the world&rsquo;s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
 
 
 At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
 
 
</div>

Customer Service Executive

Al Khayyat Investments (AKI)

<div>
 
 
 Job Purpose:
 
 
 
 We are looking for an experienced and customer-focused, bilingual Customer Service Executive (E-Commerce) with a strong background in e-commerce support.
 
 
 The ideal candidate should have at least 5 years of experience managing customer interactions across calls, emails, and live chat, and is fluent in both English and Arabic. Experience with premium appliances and basic troubleshooting, including guiding customers on rebooting or resetting products, is a strong advantage.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage customer interactions across phone, email, and live chat channels with professionalism and efficiency.
 </li>
 <li>
 Provide accurate product guidance, order support, and post-purchase assistance for e-commerce customers.
 </li>
 <li>
 Assist customers with basic troubleshooting of appliances, including rebooting and resolving common product issues.
 </li>
 <li>
 Resolve complaints and inquiries promptly, escalating complex cases when required.
 </li>
 <li>
 Log and track all customer interactions in Freshdesk or similar ticketing systems.
 </li>
 <li>
 Coordinate with internal teams such as logistics, technical support, and warehouse teams to ensure timely issue resolution.
 </li>
 <li>
 Meet KPIs related to response time, resolution time, and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Experience, qualification and skills:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in customer service, preferably in e-commerce or D2C environments.
 </li>
 <li>
 Fluency in English and Arabic, both written and spoken, is essential for the role.
 </li>
 <li>
 Hands-on experience with Freshdesk or similar CRM or ticketing platforms.
 </li>
 <li>
 Strong communication and problem-solving skills with a customer-first approach.
 </li>
 <li>
 Ability to multitask across multiple channels in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Highly preferred qualifications
 
 
 <ul>
 <li>
 Experience working with premium appliances or consumer electronics.
 </li>
 <li>
 Familiarity with troubleshooting and guiding customers through product resets or basic technical fixes.
 </li>
 <li>
 Understanding of e-commerce workflows including order management, returns, and delivery coordination on platforms like Magento.
 </li>
 </ul>
 
 
</div>

Customer Service Executive - E-Commerce (Consumer)

Edenred UAE

<div>
 
 
 Temporary Position &ndash; 3-Month Contract
 
 
 
 
 
 
 
 About Edenred
 
 
 
 
 
 
 Edenred is a leading services and payments platform and the everyday companion for people at work, connecting 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients.
 
 
 
 
 
 Edenred offers specific-purpose payment solutions for food (meal vouchers), fleet and mobility (fuel cards, commuter vouchers), incentives (gift vouchers, employee engagement platforms) and corporate payments (virtual cards).
 
 
 
 
 
 These solutions enhance employee well-being and purchasing power, improve companies&rsquo; attractiveness and efficiency, and vitalize the employment market and the local economy. Edenred&rsquo;s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more user-friendly every day. In 2019, thanks to its global technology assets, the Group managed &euro;31 billion in business volume, primarily carried out via mobile applications, online platforms and cards.
 
 
 
 
 
 Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.
 
 
 
 
 
 
 The UAE Context
 
 
 
 
 
 
 Edenred UAE is a fast growing payroll service provider serving more than 6,000 business and more than 2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value added services via our mobile app (money transfer, mobile recharge and card services)
 
 
 
 
 
 We are a purpose-driven company whose values are the foundation for how we conduct business every day. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom driving the financial inclusion of the unbanked population by offering the best product experience and services.
 
 
 
 
 
 
 About You
 
 
 
 
 
 
 This is a great opportunity for someone who wants to build something from the ground up and drive incredible impact in the life of others. You have a passion for growth and tech innovation, an entrepreneurial spirit with a "roll up your sleeves" attitude, strong attention to detail and an ability to work collaboratively across internal 2 / 3 and external teams. You are a disruptor who builds and delivers unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Customer Success Executive will constantly strive for customer excellence. The Customer Success Executive will be an expert point of contact for customers and end-users, providing product support and resolutions to complaints and enquiries. They will be supplying data and reports to stakeholders within the business and acting as point of knowledge for customer feedback.
 
 
 
 
 
 You will be responsible of:
 
 
 
 
 <ul>
 <li>
 Interact with our cardholders through inbound chats in timely manner  Identify and help solve cardholder&rsquo;s issues quickly and effectively.
 </li>
 <li>
 Ensuring to resolve all issues of card holders and communicate with relevant team to provide solution to the user.
 </li>
 <li>
 Working with a team of CSRs and other departments to find appropriate solutions.
 </li>
 <li>
 Escalate queries and concerns
 </li>
 <li>
 Take complete ownership of providing support to costumers
 </li>
 <li>
 Ensure all target KPIs are met as set by the line manager
 </li>
 <li>
 Ensure all feedback received from customers is captured for review by the line manager
 </li>
 <li>
 Responsible for Making Outbound Calls depending upon the business requirement.
 </li>
 <li>
 Provide regular reports and summaries to the reporting manager
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Profile
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Must be a proven, effective and confident communicator.
 </li>
 <li>
 Must hold a valid UAE VISA independently.
 </li>
 <li>
 Minimum 2 years of experience of working in a customer service role
 </li>
 <li>
 IT literate, particularly with the Microsoft Office package.
 </li>
 <li>
 Strong written skills that lend to clear and concise text-based communication.
 </li>
 <li>
 Strong work ethic, with abilities to act independently, be self-motivated and work within the context of a larger team-oriented environment
 </li>
 <li>
 Strong organizational and administrative skills.
 </li>
 <li>
 Display a courteous telephone manner, applying judgement, tact and diplomacy to all.
 </li>
 <li>
 Languages Required - Hindi/Urdu &amp; English (Additional Languages &ndash; Malayalam/ Tamil/Bengali/Nepali/Arabic/Telugu/Kannada/Bhojpuri)
 </li>
 <li>
 Rotational Shifts from 8 am &ndash; 10 pm
 </li>
 <li>
 6 days a week
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 
 
 
 
 High school diploma or equivalent - Bachelor&rsquo;s Degree preferred
 
 
 
 
 
 
 Soft Skills
 
 
 
 
 
 <ul>
 <li>
 Must enjoy and excel in team environment
 </li>
 <li>
 Must have an upbeat and positive outlook
 </li>
 <li>
 Must be dedicated and reliable
 </li>
 <li>
 Customer orientation and ability to adapt/respond to different types of customers
 </li>
 <li>
 Passion for customer
 </li>
 <li>
 Able to speak and write good English
 </li>
 <li>
 An excellent team player with a willingness to be flexible and adaptable
 </li>
 <li>
 Good problem-solving skills
 </li>
 <li>
 Ability to multi-task, prioritize and manage time effectively
 </li>
 </ul>
 
 
</div>

Customer Service Executive - Temp 3 Month Contract

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
 
 
 Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues
 
 
 
 Specific Job Accountability
 
 
 
 <ul>
 <li>
 Provide excellent customer service by attending to incoming calls within the quality guidelines
 </li>
 <li>
 Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
 </li>
 <li>
 Recommend potential products or services to management by collecting customer information and analyzing customer needs
 </li>
 <li>
 Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
 </li>
 <li>
 Contribute to the business by generating new prospects/Leads and upselling for all types of FAB products
 </li>
 <li>
 Maintains customer records by updating customer history through service requests/complaints and Notes
 </li>
 <li>
 Maintain confidentiality of the bank&rsquo;s customers and data
 </li>
 <li>
 Ensure the business meets its obligations under the Bank&rsquo;s Policies and Standards and under local laws/regulations
 </li>
 <li>
 Attend to special tasks assigned by team leader and Managers
 </li>
 <li>
 Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
 </li>
 <li>
 Ensure self-punctuality, adherence of policies &amp; procedures and discipline to the Centre
 
 
 </li>
 </ul>
 
 Frameworks, Boundaries &amp; Decision-Making Authority
 
 
 
 <ul>
 <li>
 Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks
 </li>
 <li>
 Authorized to take decisions as per the approved authorization matrix
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 High School
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 0 &ndash; 2 years relevant experience in banking sector
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Attributes
 
 
 
 <ul>
 <li>
 Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills
 </li>
 <li>
 Excellent communication skill in English &amp; Arabic
 
 
 </li>
 </ul>
</div>

Virtual Customer Service Executive - Emiratized Role

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 177354
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Job Description:
 
 
 
 We are seeking a
 
 Emiratization graduate
 
 who is interested in building a career in the
 
 insurance industry
 
 . The Customer Service Executive will support customers across insurance-related inquiries, policy servicing, and coordination with internal teams, while delivering a high standard of service and professionalism.
 
 
 This role is ideal for
 
 fresh graduates or early‑career professionals (0&ndash;3 years experience)
 
 who are willing to learn and grow within the insurance sector.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Handle customer inquiries related to insurance policies, coverage, endorsements, and general service requests
 </li>
 <li>
 Provide accurate and timely information to customers via phone, email, and in person
 </li>
 <li>
 Support policy servicing activities such as renewals, updates, and documentation follow‑ups
 </li>
 <li>
 Coordinate with internal teams (underwriting, claims, operations) to resolve customer requests
 </li>
 <li>
 Maintain accurate records and customer data in internal systems
 </li>
 <li>
 Ensure compliance with company policies, service standards, and regulatory requirements
 </li>
 <li>
 Always deliver professional and customer‑focused experience
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Emiratization with Family Book (Emirati) &ndash; mandatory
 </li>
 <li>
 Bachelor&rsquo;s degree in any discipline (fresh graduates are welcome)
 </li>
 <li>
 0&ndash;3 years of experience in customer service, administration, or a related role
 </li>
 <li>
 Strong communication skills in English (Arabic is an advantage)
 </li>
 <li>
 Willingness to work full day from office
 </li>
 <li>
 Interest in building a long‑term career in the insurance industry
 </li>
 <li>
 Basic computer skills and comfort using systems and MS Office
 
 
 </li>
 </ul>
 
 About Orient Insurance PJSC
 
 
 
 Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.
</div>

Emiratization I Customer Service Executive - Insurance I Dubai | Financial Services| Orient Insurance

<div>
 
 About The Company
 
 
 
 DC Aviation Al Futtaim (DCAF) has come a long way since its establishment in 2013 as the only integrated Hangar and VIP lounge facility in DWC. We offer services in Charter, FBO, Maintenance and Aircraft Management and strive to deliver excellence in all aspects of our business with our primary focus being to exceed customer expectations. Having obtained our AOC in 2015 our mission is to be the number one Business Aviation Company not only in UAE but also across the region. Being a Joint Venture of two strong conglomerates and also the first mover based in the newly developed Al-Maktoum International Airport, which is set to become the biggest airport in the region, puts us in the enviable position of setting the standard and leading the way for others to follow.
 
 
 
 About The Role
 
 
 
 The Flight Dispatch / Key Account Executive has a dual function. The primary role is to liaise as Key Account Executive and as such will report through to the Director, Commercial. On matters concerning Flight Dispatch the role will report to the Director, Flight Operations.
 
 
 
 Key Account
 
 
 
 <ul>
 <li>
 Act as the key interface between the customer and all relevant departments in the company.
 </li>
 <li>
 Requires a high degree of customer service and respond timely by phone and email.
 </li>
 <li>
 Responsibility and accountability for assigned accounts and provide day-to-day support by handling customer inquiries and issues.
 </li>
 <li>
 Coordinate flight requests from the owner and liaise with OCC, Crew Planning and Maintenance.
 </li>
 <li>
 Coordinate flight requests through OCC in relation to operational flights for all crew members including visa requests etc.
 </li>
 <li>
 Coordinate maintenance schedule with the owner.
 </li>
 <li>
 Coordinate with the Finance department on invoicing.
 </li>
 <li>
 Proactively communicating with internal and external customers to ensure customer satisfaction.
 </li>
 <li>
 Problem solving Initiative and resolve issues with little direction
 </li>
 <li>
 Establishing and maintaining successful customer service relationships
 </li>
 <li>
 Assist with charter Sales enquiries and setting up of flights.
 
 
 </li>
 </ul>
 
 Flight Dispatch
 
 
 
 <ul>
 <li>
 Manage all customer requests on early and late shifts and weekends
 </li>
 <li>
 Coordinate all handling activities including 3rd party services through the German Operations Control Center
 </li>
 <li>
 Dispatch all DCAF managed aircrafts according to the UAE GCAA CAR OPS, duties outlined under (but not limited to) CAR-OPS 1.080 in shift duty
 </li>
 <li>
 Allocate all Ground Operations tasks and co-ordinate all resources through the German Operations Control center
 </li>
 <li>
 Ensure maximum consideration is given to customer service standards at all times
 </li>
 <li>
 Collate and distribute and crew briefings according to the GCAA Dispatch checklist
 </li>
 <li>
 Distributes various reports to relevant departments as and when required.
 </li>
 <li>
 Deal with all client problems on an on-going basis
 </li>
 <li>
 Monitor flight progress (Flight watch)
 </li>
 <li>
 Organization of all required support for aircraft and crew members through Crew Services &amp; OCC.
 </li>
 <li>
 Organization of required briefing packages according to general legal and company requirements in advance of schedule through the Operations Control Center
 </li>
 <li>
 Keeping of the loop of information with crew scheduling / license control /sales &amp; marketing and crew members about any changes in aircraft schedule
 </li>
 <li>
 Consideration of downgraded aircraft equipment (Application of Minimum Equipment List) for the briefing package and information of the Operations Control Center in advance
 
 
 </li>
 </ul>
 
 Minimum Qualifications/Experience:
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 Valid unrestricted UAE driver&rsquo;s license essential
 </li>
 <li>
 Previous experience within aviation in a similar role essential
 </li>
 <li>
 VIP experience desirable
 </li>
 <li>
 Valid UAE GCAA Dispatcher License
 
 
 </li>
 </ul>
 
 Job-Specific Skills:
 
 
 
 <ul>
 <li>
 Detail oriented methodical approach to solving/performing tasks
 </li>
 <li>
 Ability to handle multiple tasks and work under pressure
 </li>
 <li>
 Pride in performing to the best of own ability
 </li>
 <li>
 Good communications and interpersonal skills
 </li>
 <li>
 Able to make decisions on limited information and analysis
 </li>
 <li>
 Able to quickly process multi-level problems simultaneously
 </li>
 <li>
 Able to manage constantly changing plans and priorities
 </li>
 <li>
 Able to manage multiple information sources and demands under pressure
 
 
 </li>
 </ul>
 All positions are full time contract, with permanent residency in Dubai. Applicants must be a permanent resident of Dubai or be willing to relocate. Please ensure you specify the role you are qualified for &ndash; only those with the required qualifications will be contacted.
</div>

Flight Dispatch / Key Account Executive | DC Aviation Al Futtaim | Dubai UAE

Confidential

<div>
 
 
 Job Summary
 
 
 
 The Customer Service Executive &ndash; Logistics is responsible for managing customer communications related to shipments, deliveries, and logistics operations. The role ensures timely updates, effective resolution of queries and escalations, and delivery of high service quality to ensure customer satisfaction.
 
 
 
 
 
 
 Job Type
 
 : Permanent
 
 
 
 Salary
 
 : 6K to 8K AED
 
 
 
 Working Hours
 
 : 12hrs || 6 days/week
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage customer communication and provide timely updates on shipment and delivery status
 </li>
 <li>
 Handle customer queries related to logistics operations, delays, and service issues
 </li>
 <li>
 Address and resolve escalations in coordination with internal operations and transport teams
 </li>
 <li>
 Ensure accurate and proactive communication regarding delivery timelines and exceptions
 </li>
 <li>
 Coordinate with planning, dispatch, warehouse, and transport teams for issue resolution
 </li>
 <li>
 Maintain high standards of service quality and customer satisfaction
 </li>
 <li>
 Track shipments and provide real-time updates to customers as required
 </li>
 <li>
 Maintain records of customer interactions, complaints, and resolutions
 </li>
 <li>
 Identify recurring issues and support process improvements
 </li>
 <li>
 Ensure adherence to service level agreements (SLAs) and company policies
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer handling and conflict resolution ability
 </li>
 <li>
 Good understanding of logistics and supply chain operations
 </li>
 <li>
 Ability to work under pressure and manage multiple queries
 </li>
 <li>
 Problem-solving and coordination skills
 </li>
 <li>
 Proficiency in MS Office and logistics tracking systems
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or related field
 </li>
 <li>
 1&ndash;4 years of experience in customer service, preferably in logistics or transportation industry
 </li>
 <li>
 Experience with shipment tracking or transport coordination is an advantage
 </li>
 </ul>
 
 
</div>

Customer Service Representative Transport

Explore 487+ Customer service executive in Dubai this May. Find roles across top companies and apply now to boost your career.