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customer service representative Jobs in Dubai

customer service representative

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sales and marketing representative

sales associate

Maison Alaïa

<div>
 
 Your Mission
 
 
 
 As an ALA&Iuml;A Ambassador, you have to achieve sales in line with the ambitious of the Boutique and ensure that every Client has an exceptional and unique experience in the Boutique, by providing the highest standards of service. Reflect and demonstrates ALA&Iuml;A image and values at all the time.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales driven in line with ALA&Iuml;A commercial strategy and sales ceremony
 </li>
 <li>
 Reaching monthly store targets with the team
 </li>
 <li>
 Increasing average basket in quantity and value (UPT, VPT)
 </li>
 <li>
 Developing cross-selling
 </li>
 <li>
 Knowing RTW and Accessories construction and vocabulary
 </li>
 <li>
 Client service excellence
 </li>
 <li>
 Bringing to life the ALA&Iuml;A customer experience
 </li>
 <li>
 Representing with the highest standards and promoting ALA&Iuml;A&rsquo;s name and image inside the Boutique
 </li>
 <li>
 Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALA&Iuml;A guidance and standards
 </li>
 <li>
 Developing the client book and updating the customer database
 </li>
 <li>
 Developing Client loyalty through excellent service and Treatment
 </li>
 <li>
 Reinforcing clientele relationships with consistent follow up
 </li>
 <li>
 Boutique operations and visual merchandising
 </li>
 <li>
 Taking part actively in team meetings, events, annual inventory counts and all daily operations as required
 </li>
 <li>
 Respecting and ensuring the highest standards of the displays in line with the Boutique guidance
 </li>
 <li>
 Ensuring a constant Boutique cleanliness and tidiness
 </li>
 <li>
 Respecting and applying security rules and mindset
 </li>
 <li>
 Brand Ambassador
 </li>
 <li>
 Maintaining excellent level of product knowledge, understanding products and trends, collections
 </li>
 <li>
 Following the ALA&Iuml;A Grooming
 </li>
 <li>
 Working closely with partners and teams
 
 
 </li>
 </ul>
 
 YOUR PROFILE
 
 
 
 <ul>
 <li>
 Strong achievement &amp; Client database
 </li>
 <li>
 A first professional experience gained from a luxury retail experience
 </li>
 <li>
 A person with an excellent high Client Treatment standards and centricity
 </li>
 <li>
 A team player with excellent inter-personnel skills and multi-tasking, collaborative, supportive, and flexible
 </li>
 <li>
 A person generous, confident, committed, passionate, audacious, humble with refined communication, elegance, and resilient: warm, genuine, articulate, and discreet to align with ALA&Iuml;A spirit.
 </li>
 </ul>
</div>

Sales Associate

Buccellati

<div>
 YOUR MISSION: Manage a sales channel, such as such direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization's products or services effectively. HOW WILL YOU MAKE AN IMPACT?
 
 
 <ul>
 <li>
 Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues.
 </li>
 <li>
 Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
 </li>
 <li>
 Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services.
 </li>
 <li>
 Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary.
 </li>
 <li>
 Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
 </li>
 <li>
 Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives.
 </li>
 <li>
 Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts.
 </li>
 <li>
 Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management.
 </li>
 <li>
 Implement and control compliance management for specific segments of the organization's external partners.
 </li>
 <li>
 Develop product education courses to meet identified needs, improving performance and meeting business requirements.
 </li>
 <li>
 Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media.
 </li>
 <li>
 Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines.
 </li>
 <li>
 Required qualifications include a Master's Degree or equivalent level of education, extensive experience enabling the job holder to handle the majority of situations and advise others, and experience in general supervision of more junior colleagues. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Master's Degree or Equivalent Level Experience enables job holder to deal with the majority of situations and to advise others.
 </li>
 </ul>
</div>

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Cartier

<div>
 Immerse yourself in the world of Cartier, where heritage and innovation come together to create unforgettable experiences.
 
 
 With a growing presence across the UAE, we are looking for experienced Sales Associates to join us.
 
 
 
 HOW WILL YOU MAKE AN IMPACT?
 
 
 
 As a Sales Associate, you will create meaningful connections with clients, guiding them through their journey and sharing the unique craftsmanship behind each creation. You will play a pivotal role in achieving boutique goals by providing personalized advice, cultivating client relationships, and ensuring every interaction reflects the excellence of Cartier.
 
 
 As an integral part of our Boutiques, you will be responsible for the following:
 
 
 
 Sales Achievements
 
 
 
 <ul>
 <li>
 Deliver exceptional client experiences in line with Cartier&rsquo;s service excellence standards.
 </li>
 <li>
 Achieve and exceed individual and boutique sales objectives through consultative selling and deep product knowledge.
 </li>
 <li>
 Proactively identify and convert clienteling opportunities by scheduling appointments and developing robust client profiles.
 
 
 </li>
 </ul>
 
 Client Relationship &amp; Portfolio Development
 
 
 
 <ul>
 <li>
 Cultivate meaningful and lasting client relationships, fostering loyalty to the Maison.
 </li>
 <li>
 Strategically grow and manage your client portfolio to maximize engagement and sales potential.
 </li>
 <li>
 Execute targeted CRM actions to strengthen client connections and drive repeat business.
 </li>
 <li>
 Represent Cartier as a true Ambassador during client events and exclusive activations.
 
 
 </li>
 </ul>
 
 Daily Boutique Operations
 
 
 
 <ul>
 <li>
 Uphold the highest standards of operational compliance across all boutique procedures and policies.
 </li>
 <li>
 Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation of the boutique.
 
 
 </li>
 </ul>
 
 One Team Spirit
 
 
 
 <ul>
 <li>
 Embody Cartier&rsquo;s values and contribute to a collaborative, positive team spirit.
 </li>
 <li>
 Engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience.
 
 
 </li>
 </ul>
 
 HOW WILL YOU EXPERIENCE SUCCESS WITH US?
 
 
 
 At Cartier, we believe passion and expertise are the sparks that create extraordinary success.
 
 
 
 To Truly Thrive In This Role, You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Strong selling skills and an innate sense of service excellence, creating memorable client experiences that foster loyalty.
 </li>
 <li>
 Communicate fluently in Arabic and English.
 </li>
 <li>
 Leverage your product knowledge and genuine curiosity to engage clients and share the story behind each Cartier creation.
 </li>
 <li>
 Excel at time management and multitasking in a dynamic environment, adapting seamlessly to shifting priorities while maintaining meticulous attention to detail.
 </li>
 <li>
 Embrace a positive, team-oriented mindset, contributing to a supportive and inspiring boutique culture.
 
 
 </li>
 </ul>
 
 What Do We Offer
 
 
 
 At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.
 
 
 We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.
 
 
 We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.
 
 
 We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.
 
 
 
 Join us at Cartier, a place like no other, forever moving forward.
 
 
 
 
 YOUR JOURNEY WITH US
 
 
 
 If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Boutique and Retail Management Team, as well as HR as part of a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!
 
 
 
 Take your next step with Cartier, we look forward to hearing from you!
 
</div>

Sales Associate - Dubai

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate - Fashion

Purunity

Purunity is a customer-centric company, growing with the purpose of contributing to the sustainability of our planet through better water and air care.We believe health is life and life is at best when the quality of its essentials such as water and air is improved. Hopefully, in a short while, we envision expanding the Purunity community to each and every corner in the UAE, so that everyone can enjoy improving their quality of life with the ultimate form of drinking water, indoor air and shower experience.At Purunity, we are continually looking for talented people who can perform and thrive in a fast-paced, creative workplace. We would like to extend a warm welcome to a Sales Associate at Purunity within our Sales team.Responsibilities<ul><li>Canvassing territories to present company products and service to potential customers.</li><li>Meeting or exceeding weekly, monthly, and yearly sales targets.</li><li>Contacting leads and setting up appointments to present company&rsquo;s products and service.</li><li>Completing order forms and submitting them for processing.</li><li>Preparing sales proposals for potential buyers when necessary.</li><li>Establish, develop and maintain positive business and customer relationships.</li><li>Visiting commercial towers and introducing them to Purunity</li></ul>Skills &amp; Competencies<ul><li>Excellent communication skills</li><li>Strong negotiation and interpersonal capabilities</li><li>Positive and can-do attitude</li><li>Self-motivated and comfortable working with little to no direction</li><li>Adaptable to technology/software</li><li>Capable of networking and building professional relationships with potential clients</li><li>Strategic approach to perform and improve outdoor/direct sales</li><li>Must be able to prioritize and plan work activities as to use time efficiently</li><li>Collaborative mindset and a team player</li></ul>Requirements<ul><li>Proven work experience in direct/outdoor sales</li><li>Fluent in English. Additional languages would be a plus.</li><li>Bachelor&rsquo;s degree in business or a related field</li><li>Competent with MS Tools</li><li>Knowledge of Salesforce</li></ul>Perks &amp; BenefitsAt Purunity, we highly believe that our people are our biggest asset, and our culture is our strongest factor.The benefits you can expect at Purunity includes:<ul><li>Competitive salary package</li><li>Performance-based bonus</li><li>Structured career path</li><li>Development and growth opportunity</li></ul>Where your career can go at Purunity is only limited by your enthusiasm, passion, and creativity. We significantly promote career development activities and offer a variety of chances for professional and personal experiences thanks to our diversified workforce.Job Types: Full-time, PermanentPay: AED3,400.00 - AED3,800.00 per monthApplication Question(s):<ul><li>This job requires you to do outdoor sales visit. Are you comfortable with it?</li><li>This role includes fixed salary + fixed incentive + variable commission. Are you comfortable with it?</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Direct Sales Executive

Rocky Real Estate

About the Role We are seeking dynamic and motivated Real Estate Associates to join our growing team. This role offers an exciting opportunity to work across both Off-Plan and Secondary Market properties, providing clients with a wide range of investment and end-user options in Dubai&rsquo;s thriving real estate market.Key Responsibilities<ul><li>Generate and manage leads for property sales and rentals across Off-Plan and Secondary markets</li><li>Build and maintain strong relationships with clients, investors, and property owners</li><li>Conduct property viewings and present suitable options based on client requirements</li><li>Advise clients on market trends, pricing, and investment opportunities</li><li>Negotiate and close sales and leasing transactions efficiently</li><li>Maintain an up-to-date understanding of available inventory, developer projects, and market conditions</li><li>Coordinate with internal teams to ensure smooth transaction processes</li><li>Achieve individual sales targets and contribute to overall team performance</li></ul>What We Offer<ul><li>Attractive earning potential with a high-performance commission structure</li><li>Access to both company-generated and self-generated leads</li><li>Opportunity to work across Off-Plan projects with leading developers and a strong Secondary portfolio</li><li>Supportive work environment with administrative and marketing assistance</li><li>Fast-track growth opportunities for high-performing individuals</li><li>Initial financial support to help you build your pipeline during the early stage</li><li>A platform that rewards initiative, independence, and entrepreneurial mindset</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience in real estate sales or a strong sales background (UAE experience preferred but not mandatory)</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Self-driven, target-oriented, and motivated to achieve high earnings</li><li>Ability to work independently while being part of a collaborative team</li><li>Strong knowledge of Dubai real estate market is an advantage</li><li>Valid UAE driving license is preferred</li><li>Multilingual preferred</li></ul>Why Join Us This is an ideal opportunity for ambitious agents who want to maximize their earning potential while working in a flexible, performance-driven environment. We provide the tools, platform, and support-allowing you to focus on closing deals and growing your portfolio.Share us your CV through: Recruitment@rockyrealestate.comWork Location: In person

Real Estate Associate

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617 sales associate jobs In Dubai

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