teller

Central Bank

Provide accurate, friendly, and professional service to bank customers through their daily transactions of business such as handling deposits, check cashing, issuing money orders, and official checks, etc.
<br><br>
Recognize and interpret customer needs and suggests appropriate bank services to assist in meeting its sales goals; actively participate in the branch sales program and goal achievement
<br><br>
Demonstrate quality customer service by incorporating the Legendary Service Standards
<br><br>
Perform teller functions in accordance with established bank policies, procedures and regulations
<br><br>
Assist with the daily operations of the Teller/ATM areas other duties as assigned
<br><br>
Balance assigned cash drawer and research differences where applicable
<br>Actively listen to our customers, and communicate in a friendly, positive manner at all times, even in difficult situations
<br>Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer
<br><br>
Make referrals to other lines of business for traditional and non-traditional products and services
<br>Perform teller functions in accordance with established bank policies, procedures and regulations
<br><br>
<b>Requirements:</b><br>
Cash handling and/or customer service experience preferred
<br>Basic math skills, PC and typing skills and the ability to count U.S. currency
<br>Attention to detail and a high degree of accuracy
<br>Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
<br>Look for cross-sell opportunities in a customer-centric manner.
<br>Ability to stand for long periods of time and lift 20 lbs.

Teller

Commercial Bank of Dubai

<p>Provide general banking services such as receiving deposits, withdrawal of cash and cash management as per Bank s policies etc. Issue DD s, MCs and passing Internal Transfers.</p>
<p><strong>Principal Accountabilities:</strong></p>
<p><strong>Work Management:</strong></p>
<p>Ensure the correct receipt / payment of cash and accurately credit /debit the customer s account and acknowledge the receipt to the customers.</p>
<p>Issue Manager Cheques &amp; DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.</p>
<p>Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval</p>
<p>Provide any other service as directed to support the overall banking operations of the Branch.</p>
<p>Take interest to cross sell or referral for Bank s products and services to support the achievement of Bank s targets.</p>
<p>Maintain and improve customer queue time for teller services monitored through Customer visit management system- less than 3 minutes</p>
<p>Over and above the existing duties and responsibilities, Tellers are required to process all Internal Transfer requests at their end only.</p>
<p>Take over the responsibilities of Head Teller whenever it is required</p>
<p>Check the postings carried out by the other Teller against the day s transactions journal and sign on the report.</p>
<p>At end of the day transfer all the cash to HT and print the cash proof obtain HT signature. Any over /Shot inform the HT and BOM immediately</p>
<p><strong>Service and Quality</strong></p>
<p>Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction.</p>
<p>Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service</p>
<p><strong>People</strong></p>
<p>To keep oneself update with the Bank s Operations Procedures Identify the area of self-development in line with the Bank s competency guidelines and prepare and execute the action plan in agreement with the supervisor. Moreover, participate in E-learning and other training initiatives as required by the supervisor as well as Human Resources</p>

Qatar National Bank

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Retail Banking
</div></li><li><div><b>Department</b>
</div><div>Retail Banking
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>22-Sep-2027
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary</b></h5>
</div><div><p>The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b></p><ul><li>Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.
</li><li>Implements KPI&rsquo;s and best practices for Teller</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>Ensure customer satisfaction all times by providing cash services in the most expeditious manner.</li><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.</li><li>Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.</li><li>Identify suitable opportunities to cross-sell products or services offered to customers.</li><li>Authorize transactions within the range delegated to the incumbent.</li><li>Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing.</li><li>Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day.</li><li>Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Head Teller.</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education and Experience Requirements</b></h5>
</div><div><ul><li>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Passport</li></ul>
<ul><li>QID</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying. <br> Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. <br> <b>Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings</b> on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. <br> More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. <br> With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. <br> As a <b>Floating Banker</b> for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required. <br><ul><li><p>What you'll do</p><p><li>Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.</li><li>Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.</li><li>Perform quality work within deadlines with or without direct supervision.</li><li>Responsible for working effectively as a team contributor on all assignments.</li><li>Responsible for maintaining a high level of personal reliability and punctuality.</li><li>Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.</li><li>Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.</li><li>Responsible for complying with policies, procedures, security requirements, and government regulations.</li></p></li><li><p>Education & Certifications </p><p><li>H.S. Diploma</li></p></li><li><p>Experience & Travel</p><p><li>2 or more years of teller experience including sales experience with established goals (Required)</li><li>Travel 50%</li></p></li><li><p>Knowledge, skills & abilities</p><p><li>Possess strong organizational skills and be detail oriented.</li><li>Basic understanding of PC with Windows based applications and calculator.</li><li>Basic math, negotiation, and problem solving skills.</li><li>Possess effective verbal and written communication skills; proper phone and email etiquette required.</li><li>Possess good interpersonal and relationship building skills. Excellent customer service skills required.</li><li>Ability to work branch hours.</li></p></li><li><p>Compensation & Benefits</p><p><li>Targeted starting compensation range (based on experience) is <b>$18+/hour plus $</b> <b>1.50</b> <b> premium on top of base pay</b></li><li>Incentive and commission compensation may be awarded for eligible roles</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays</li><li>401k (up to 4% match with immediate vesting)</li><li>Tuition reimbursement</li><li>Read more about these and additional benefits at: Employee Benefits Banner Bank </li></p></li></ul>

Please take time to review Banner Bank's Consent & Privacy notice before applying. <br> Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. <br> <b>Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings</b> on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. <br> More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. <br> With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. <br> As a Banker III you will process client transactions accurately and efficiently in accordance with established policies and procedures. Refer Bank products and services and refer clients to other Bank specialists when appropriate. <br><ul><li><p>In this role you will have the opportunity to: </p><p><li>Be responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.</li><li>Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate. Act as a leader in sales, operations, and client service.</li><li>Assist with the operations of the branch along with the training, mentoring, and coaching of teller team. </li><li>Be responsible for working effectively as a team contributor on all assignments. Perform quality work within deadlines with or without direct supervision.</li><li>Be responsible for maintaining a high level of personal reliability and punctuality. </li><li>Be responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process. </li><li>Be responsible for complying with policies, procedures, security requirements, and government regulations.</li></p></li><li><p>Education & Certifications</p><p><li>H.S. Diploma: required (an equivalent combination of education and experience may be considered) </li></p></li><li><p>Experience </p><p><li>4 or more years of teller experience including sales experience with established goals required </li></p></li><li><p>Knowledge, skills & abilities </p><p><li>Possess strong organizational skills and be detail oriented. </li><li>Basic understanding of PC with Windows based applications and calculator. </li><li>Basic math, negotiation, and problem solving skills. </li><li>Possess effective verbal and written communication skills; proper phone and email etiquette required. </li><li>Possess good interpersonal and relationship building skills. Excellent customer service skills required. </li><li>Ability to work branch hours. </li></p></li><li><p>Compensation & benefits</p><p><li>Targeted starting compensation range is based on location and experience: $ 1 8.00-$ 25.20/hour </li><li>Incentive and commission compensation may be awarded for eligible roles</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays</li><li>401k (up to 4% match with immediate vesting)</li><li>Tuition reimbursement up to $5,250 annually (minimum service requirement)</li><li>Read more about these and additional benefits at: Employee Benefits Banner Bank </li></p></li></ul>

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
 <br/>
 <br/>
 Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a highly skilled and experienced Teller Supervisor to join our team in Abu Dhabi, United Arab Emirates. As a Teller Supervisor, you will play a crucial role in managing the day-to-day operations of our teller area, ensuring accurate and efficient customer transactions while maintaining the highest standards of service and compliance.
 <br/>
 <br/>
 <ul>
  <li>
   Oversee and manage teller operations, including cash transactions, check deposits, fund transfers, and foreign exchange services
  </li>
  <li>
   Ensure compliance with bank policies, operational risk controls, and regulatory requirements
  </li>
  <li>
   Supervise, coach, and develop teller staff to maintain operational accuracy and consistent service delivery
  </li>
  <li>
   Monitor and contribute to achieving branch service KPIs, including customer satisfaction metrics and transaction accuracy
  </li>
  <li>
   Manage cash limits and exchange positions in accordance with branch authorization standards
  </li>
  <li>
   Conduct regular audits and surprise cash counts to maintain operational integrity
  </li>
  <li>
   Prepare and submit daily, monthly, and quarterly reports on teller operations to branch management
  </li>
  <li>
   Act as the primary point of escalation for complex transactions and customer inquiries
  </li>
  <li>
   Promote the bank's digital channels and self-service options to customers
  </li>
  <li>
   Ensure the security of undelivered cards, checkbooks, and sensitive customer information
  </li>
  <li>
   Collaborate with branch management to implement process improvements and enhance operational efficiency
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in banking, business, finance, or a related field
  </li>
  <li>
   Minimum of 5 years of experience in banking operations, with at least 3 years in teller operations and supervisory responsibilities
  </li>
  <li>
   Strong knowledge of branch operations, cash management, and regulatory requirements
  </li>
  <li>
   Demonstrated leadership abilities and experience in team management
  </li>
  <li>
   Proficiency in banking software and systems
  </li>
  <li>
   Excellent analytical and problem-solving skills
  </li>
  <li>
   Strong communication and interpersonal abilities
  </li>
  <li>
   Detail-oriented with a focus on accuracy and efficiency
  </li>
  <li>
   Ability to work in a fast-paced, high-volume environment
  </li>
  <li>
   Knowledge of local banking regulations and practices in the UAE
  </li>
  <li>
   Customer-focused mindset with a commitment to delivering exceptional service
  </li>
  <li>
   Ability to make decisions and handle escalations effectively
  </li>
  <li>
   Strong organizational skills and ability to multitask
  </li>
 </ul>
</div>


Teller Supervisor

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