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Exciting Opportunity at Orange County's Federal Credit Union

Senior Automation Developer

CREDIT UNION’S PURPOSE: Simple Banking. For People, Not Profit.

CREDIT UNION’S CORE VALUES: Integrity, Service Excellence, Growth & Development, High Performance, Mutual Respect, Community, and Fun

Workplace Excellence. Through our associates' opinions and voices, Orange County's Federal Credit Union is a proud recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace! As a leading financial service provider with over 80 years of experience serving 123,000+ members, Orange County's Federal Credit Union is currently $2+ billion in assets & growing.

Generous benefits include:

• Anthem HMO/PPO, Delta Dental, Unum options - from day one
• Life insurance at no cost to employees.
• 401(k) – We match up to 6% of the employee’s contribution (dollar for dollar)
• Vacation hours – 13 days per year and rolls over year to year, and increases with tenure
• Sick hours – 7 days per year and paid holidays
• Annual performance merit increases
• Professional and personal development programs, including educational grants up to $1k per year, and step progression opportunities
• Annual discretionary bonus
• Professional, friendly work environment focused on achieving goals, recognizing successes, and excelling at member service.

POSITION SUMMARY:

Under limited direction, the Senior Automation Developer will design and build modern automations across multiple platforms, connect on-prem systems with cloud services, and start to embed AI/agentic capabilities into how we work.

This role will be responsible for taking manual, error-prone processes and turning them into secure, resilient, and observable automations using a mix of tools: RPA, low-code/no-code automation, iPaaS, APIs, and cloud functions (e.g., AWS Lambda, Azure Functions, GCP Cloud Functions). Experience integrating LLM / AI agents into workflows is a major plus.

This role is hands-on, but also highly collaborative and will partner with business stakeholders, architects, security, and data teams to prioritize opportunities, implement solutions, and establish automation standards and best practices.

ESSENTIAL FUNCTIONS:

Automation Design & Development

• Works with business stakeholders to identify, qualify, and prioritize automation opportunities across the organization.
• Designs and implements end-to-end workflows using multiple automation platforms (e.g., Microsoft Power Automate / Power Platform, UiPath, Automation Anywhere, n8n, Make/Zapier, ServiceNow, or similar).
• Builds and deploys cloud-based automations using services such as AWS Lambda, Azure Functions, GCP Cloud Functions, event buses, and queues.
• Develops integrations using REST/JSON APIs, webhooks, and message queues to connect core systems (e.g., core banking, digital banking, LOS, CRM, HR, and other SaaS platforms).
• Implements robust error handling, retries, logging, and monitoring to ensure automations are reliable and supportable in production.

AI & Intelligent Automation

• Experiments with and, where appropriate, implements AI-powered automations (e.g., LLM-based agents that classify requests, summarize data, draft responses, or orchestrate next steps).
• Integrates AI/LLM services (e.g., Azure OpenAI, OpenAI, AWS Bedrock, or similar) into existing workflows to improve accuracy, speed, or member/employee experience.
• Help define guardrails and patterns for the safe and compliant use of AI within automation workflows (prompt design, redaction, input/output validation).

Engineering Excellence & Governance

• Owns the full automation lifecycle: discovery, design, development, testing, deployment, documentation, and support.
• Maintains source control, branching, and deployment pipelines (e.g., Git, Azure DevOps, GitHub Actions, or similar) for automation assets and related code.
• Defines and upholds standards, reusable components, and best practices for automation design, naming, security, and observability.
• Partners closely with Information Security, Risk, and Compliance to ensure automations meet security, privacy, audit, and regulatory requirements.
• Works with operations and help desk teams to transition automations into steady-state support, including runbooks, alerts, and SLAs.

Collaboration & Stakeholder Management

• Translates business problems into clear technical requirements and solution designs that balance speed, maintainability, and risk.
• Facilitate workshops and process walkthroughs to map current-state workflows and design future-state automations.
• Communicates progress, risks, and outcomes clearly to technical and non-technical audiences, including leadership.
• Mentor’s junior developers and power users; it helps build an automation-minded culture across the organization.

QUALIFICATIONS:

Experience / Training / Education:

• 5+ years of hands-on experience in automation / integration development (RPA, low-code, or iPaaS), including designing and deploying production workflows.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• Professional experience with at least two of the following categories of tools:
  • RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism, Power Automate Desktop)
  • Low-code / workflow automation (e.g., Power Automate, ServiceNow, Salesforce Flow, Nintex)
  • iPaaS / orchestration (e.g., MuleSoft, Boomi, n8n, Make, Zapier)
• Strong experience building cloud-native integrations and automations using:
  • Cloud functions (AWS Lambda, Azure Functions, or GCP Cloud Functions)
  • REST APIs, OAuth2/OIDC, webhooks, and JSON
  • Basic cloud services (e.g., storage, queues, event buses, secrets management).
• Experience working with relational databases and SQL for querying and transforming data.
• Experience using Git or similar version control and comfort working in a CI/CD environment.
• Experience integrating LLM / AI services (e.g., Azure OpenAI, OpenAI, AWS Bedrock, Gemini, etc.) into applications or automations preferred.
• Prior work in financial services, banking, or highly regulated environments, with exposure to audit, risk, and compliance requirements preferred.
• Hands-on experience with monitoring and observability tools preferred (e.g., Dynatrace, AppInsights, CloudWatch/Cloud Logging, custom dashboards).
• Exposure to process mining / task mining tools and techniques to identify automation candidates and measure impact preferred.
• Experience establishing or contributing to a Center of Excellence (CoE) for automation/intelligent automation preferred.
• Certifications in relevant platforms (e.g., UiPath, Power Platform, AWS/Azure/GCP, ServiceNow) are a plus.

Knowledge / Skills / Abilities:

• Solid programming/scripting capability in at least one language (e.g., Python, JavaScript/TypeScript, C#, or Java).
• Demonstrated ability to analyze processes, design future-state workflows, and document solutions clearly.
• Familiarity with secure coding and automation practices, including credentials management, privilege, and data protection.
• Systems thinking sees across applications, data, and teams; designs automations that work in the real world, not just in isolation.
• Bias for action: comfortable iterating and delivering value quickly while managing risk appropriately.
• Communication: can explain complex technical concepts in plain language and build trust with stakeholders.
• Ownership & accountability treats automations as products, not projects—cares about reliability, usability, and long-term maintainability.
• Continuous learning: stays current on new automation platforms, cloud patterns, and AI capabilities and knows when (and when not) to apply them.
• Ability to speak and hear to give and receive instructions and information to others in person and over the telephone. Other language skills are helpful.
• Ability to accurately perform mathematical calculations.
• Ability to create and maintain accurate reliable records.
• Requires good memory, knowledge retention skills and ability to multi-task, prioritize projects and duties effectively.
• Requires excellent follow-through skills, member relations skills, and sound business judgment.
• Ability to interface with others in a positive and professional manner.
• Goal-oriented with a desire to work in a fast-paced and result-driven environment.
• Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment.

This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.

The targeted annual salary range is $146,336.00 to $182,920.00. Final offer will be determined based on experience, education, training/certifications and specialized skills.

We perform thorough background checks and credit checks. EOE