terminal operations manager

Facility Management

<div>Job Purpose
To perform the assigned role within the Cleaning package covering cleaning and janitorial services across terminals, washrooms, public areas, BOH, landside/airside interfaces and peak-season operations, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.
Key Responsibilities
Deliver the Cleaning package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.
Maintain terminal cleaning standards in public areas, washrooms, BOH and service areas without disrupting passenger movement.
Apply approved chemicals, colour-coding, infection-control practices, spill response and rapid cleaning procedures.
Qualifications, Experience and Courses
Minimum 4 years previous work experience with an FM company in the GCC and 15+ years hands-on experience leading soft services; knowledge of all soft service systems; prepare PPM plans, track work order execution, and update CAFM; strong manpower management; good MS Office, scheduling and planning knowledge.
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.
Airport-Specific Competencies
Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.
Key Deliverables / KPIs
SLA/KPI compliance
Zero uncontrolled safety/security breach
Quality of evidence and reporting
Timely escalation and corrective action closure
Inspection score
Spill/complaint response
Washroom/public-area readiness</div>

Terminal Cleaning Operations Manager

SalSon Logistics

<div>Position Description:
About us:
Salson Logistics is a leading third party logistics company providing comprehensive supply chain management solutions that span the globe. Our supply chain management solutions are flexible, scalable, and offer visibility throughout the supply chain. We operate with honesty and integrity and we get the job done..
SalSon Logistics is seeking an experienced Terminal Manager to lead and oversee daily terminal operations. This role is responsible for ensuring the efficient, safe, and timely movement of goods while managing personnel and maintaining compliance with all safety and regulatory standards. The Terminal Manager will play a key role in optimizing logistics processes, improving productivity, and meeting customer expectations.
A Terminal Manager's day-to-day duties might include tracking shipments, managing inventory, and communicating with customers. They also oversee maintenance on equipment and vehicles, ensuring that everything is in proper working condition. Additionally, they create and analyze reports to identify areas for improvement and recommend changes to increase efficiency.

To be successful in this role, a Terminal Manager must have strong leadership skills and be able to motivate and train their team. They must also have excellent communication skills to effectively manage relationships with clients and stakeholders.
Job Duties and Responsibilities<ul><li>
Oversee daily operations of a transportation terminal, ensuring efficiency and safety.
</li><li>Manage and coordinate the scheduling of trucks, drivers, and other staff.
</li><li>Collaborate with customers, carriers, and other stakeholders to ensure smooth business transactions.
</li><li>Foster a positive and productive work environment for terminal staff.
</li><li>Monitor performance metrics and develop plans for improvement.
</li><li>Ensure compliance with industry regulations and company policies.
</li><li>Manage inventory and distribution of goods, ensuring accurate and timely delivery.
</li><li>Conduct regular meetings with staff to provide updates and address any concerns.
</li><li>Maintain relationships with vendors, suppliers, and other partners.
</li><li>Develop and manage budgets for the terminal.</li></ul> 
Education / Training A bachelors degree in logistics, supply chain management, or equivalent experience.

Work Experience A minimum of 5 years of experience in logistics or management, with progressively increasing responsibilities.
Previous experience in a supervisory or managerial role, preferably within a terminal or distribution center environment, is highly desirable.

Job Skills

Strong understanding of logistics and supply chain management principles, including transportation, warehousing, and inventory control.

Excellent leadership and interpersonal skills to effectively manage and motivate a diverse team.

Proficiency in using warehouse management systems or other relevant software for inventory tracking and reporting.

Analytical and problem-solving abilities to identify operational inefficiencies and implement appropriate solutions.
Knowledge of safety regulations and best practices in a warehouse or terminal setting.
Effective communication skills to interact with internal teams, external stakeholders, and customers.

Environmental Requirements The role may involve prolonged periods of standing, walking, and lifting heavy objects.
The Terminal Manager should be physically fit and capable of performing tasks in a demanding warehouse environment.

They must adhere to safety protocols and use appropriate personal protective equipment (PPE) to minimize the risks of injuries or accidents.</div>

Terminal Manager

Flughafen München GmbH

<div>Munich Airport NJ LLC is an US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the operations, maintenance and concession management at Terminal A, Newark Liberty International Airport (EWR).
We are looking for an:
OCC Duty Manager to join our team as soon as possible. You will be part of a dynamic team, contributing to both maintaining an attractive Five Star rated passenger terminal and the growth of our Terminal Operator company
Your Future Responsibilities<ul><li>
Manage the Integrated Terminal Operations Control Center, consisting of the Terminal Operations Center and the Virtual Apron Control Room</li><li>
TOC Stakeholder functional coordination (Security Control Center, IT Help Desk, FM Control Center and external stakeholders e.g. Airlines)</li><li>
Sharing information with Terminal A Stakeholders through verbal communication and electronic channels</li><li>
Liaison with airlines for the management of daily flight data and resource allocation</li><li>
Request, approve and distribute regular follow-up reports</li><li>
Participate and report in shift meetings</li><li>
Foresee, analyze, plan and coordinate required Terminal A activities</li><li>
Propose new measures on identified trends (in coordination with the Flight Data Manager)</li><li>
Prepare and deliver performance assessment reports for management review</li><li>
IROPS/Event management support</li><li>
During unexpected events, assume the main command role</li><li>
Inform MANJ Management about any relevant information related to the operation</li></ul>
Your Education &amp; Training<ul><li>
Bachelor&rsquo;s Degree in Aviation, Transportation Management, Engineering or extensive coursework or relevant designation in ICAO, IATA, ACI, IAAE programs OR equivalent in terms of years of experience</li><li>
3 or more years of experience within a control center and/or 5 years in the aviation sector</li></ul>
Your Skills &amp; Experience<ul><li>
Strong ability to analyze and evaluate workflow processes for efficiency and effectiveness</li><li>
Skilled in gathering data, generating reports, and identifying or anticipating potential issues</li><li>
Excellent coordination and communication abilities</li><li>
Proven focus on stakeholder engagement and relationship-building</li><li>
Capable of performing well under pressure</li><li>
Demonstrates tact and diplomacy in challenging interpersonal situations</li><li>
Extensive experience in airport operations</li></ul>
Good reasons why you should become part of the airport family<ul><li>
Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate</li><li>
Help Munich Airport to maintain our reputation as a Five Star Terminal Operator in the US</li><li>
International working environment</li><li>
Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, PTO</li></ul>
Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.
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Operations Control Center Duty Manager

DFW International Airport

<div>Job Overview
Under direction of the Senior Terminal Experience Manager, helps manage the relationship with American Airlines (AA), all other airlines, concessionaires, contractors, regulatory authorities, media and board departments with respect to the operational and aesthetic conditions of terminal facilities and surrounding areas. Maintains regular communications with key personnel to ensure standards are being met on a 24/7 basis, and terminal areas are maintained in compliance with conditions set forth in the Use and Lease Agreement and other applicable contracts and documents. Responsibility includes all public areas within/around terminal facilities.
What you will be doing:<ul><li>
Engages daily with all tenants, including airline managers, to provide guests with a best-in-class Customer and Terminal experience within the terminal environment.</li><li>
Maintains an ongoing cooperative partnership with tenants, including airline station managers, to provide customers with a customer-friendly physical environment inside and outside the terminal areas.</li><li>
Communicates daily with team to discuss and ensure daily game plan is being successfully executed.</li><li>
Partners with Service Providers including internal DFW Airport departments, Custodial team and other similar entities to ensure Service Standards are met</li><li>
Meets with tenants to coordinate, schedule, and complete maintenance or repair work necessary to maintain Customer Experience, safety, and appearance standards.</li><li>
Assists in meeting and maintaining regular communication with tenants and key board personnel to ensure they are fully informed of terminal areas in need of attention, the schedule for addressing those concerns, and the party or parties responsible for implementation of corrective action.</li><li>
Interacts with TSA to ensure customer experience and wait time expectations are being met.</li><li>
Meets routinely with the terminal experience supervisors to ensure weekly terminal inspections are being conducted and to optimize employee engagement and professional development.</li><li>
Responsible for ensuring Customer Experience levels are maintained or exceeded during all terminal facility upgrades.</li><li>
Analyzes, designs, documents, and implements internal reporting systems and procedures for the terminal and organization to integrate customer experience standards across initiatives.</li><li>
Partners with key stakeholders who support the overall customer experience by communicating, collaborating and coordinating to maintain the best facilities for the customer ( ie..Concession, Custodial, Maintenance and other service providers). Working with Service Delivery Manager and frontline Service Delivery team, identify focus areas to address in order to deliver a consistent experience to customers.</li><li>
Anticipates future activities within the terminal environment and how they will affect the customer experience. If negative effects are foreseen, work with partners to communicate, collaborate and coordinate to ensure those activities do not impact the customer experience.</li><li>
Gathers, tracks and shares all events within the terminal environment that key stakeholders across DFW need to know about to support the overall Customer Experience at DFW.</li><li>
Performs regular inspections of terminal buildings and surrounding areas to identify maintenance, appearance, and cleanliness problems inconsistent with standards set forth in the Use and Lease Agreement and subsequent tenant agreements</li><li>
Represents the Senior manager terminal experience at meetings with tenants, airport management, and other parties when necessary.</li><li>
Responsible for matrix functionality within the department and ensures consistency across terminals.</li><li>
Walks the terminal and is visible to employees, customers, and shareholders to reinforce airport customer experience expectations.</li></ul>
What you need:<ul><li>
Associate&rsquo;s degree in business or public administration, an aviation-related discipline, finance or a related field.</li><li>
Three (3) years of experience, in any combination, in airport, aviation, or related service-focused industry including direct service delivery experience.</li><li>
Any equivalent combination of education and/or experience may be substituted for the above.</li><li>
One (1) year of experience in a lead or supervisory role.</li><li>
Must be able to work rotating shift, nights, and weekends.</li><li>
Possession of a valid Class C driver&rsquo;s license.</li></ul>
Special Requirements:<ul><li>
Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport&rsquo;s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.</li><li>
Ability to obtain Department of Homeland Security Customs and Border Protection (CBP) security access clearance within thirty (30) days from date of employment and maintain qualification for CBP security access clearance upon each CBP security access renewal.</li><li>
This is a designated essential employee position as defined in the Categories and Classifications of Employees Policy of the Airport Administrative Policy and Procedure. This is defined as an employee whose attendance is required to maintain airport operations during an emergency or inclement weather situation.</li></ul>
What we desire:<ul><li>
Experience managing complex interpersonal relationships in a business setting.</li><li>
Experience in airport or airline operations supervision.</li><li>
Ability to speak a second language in addition to English.</li></ul>
About Us
We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.
Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.
Bring your talents to DFW. Live and work with purpose.</div>

Terminal Experience International Facilitation Administrator

Port of Duqm

Port of Duqm is a major deep-water port located in the Al Wusta region of Oman and is a key part of the broader Duqm Special Economic Zone (SEZAD). Developed as a strategic logistics and industrial hub under Oman&rsquo;s economic diversification plans, the port supports bulk cargo, containers, dry dock services, petrochemicals, and heavy industries, and is designed to serve global shipping routes between Asia, Africa, and Europe.OverviewA Terminal Operations Staff member is responsible for the day-to-day movement of cargo, containers, and vessels inside the port terminal. The job ensures that loading, unloading, and storage operations run safely, efficiently, and on schedule.Key ResponsibilitiesVessel OperationsAssist in berthing and unberthing coordinationMonitor loading/unloading of shipsCommunicate with crane operators, supervisors, and vessel crewCargo &amp; Container HandlingTrack movement of containers (import/export/transit)Coordinate with equipment operators (RTG, reach stacker, forklifts)Ensure correct stacking and yard allocationSystems &amp; DocumentationUse terminal operating systems (TOS) to:Update cargo statusRecord container movementsPrepare basic reports (shift logs, cargo counts, delays)Safety &amp; ComplianceFollow strict HSE (Health, Safety &amp; Environment) rulesReport hazards, incidents, or damagesEnsure operations comply with port regulationsCoordination &amp; CommunicationWork closely with:SupervisorsTruck driversCustoms and logistics teamsManage traffic flow inside the terminalالراتب المدفوع: QAR٦٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Terminal Operation Staff

Depot Connect International

Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services. We are currently in search of a Terminal Support Coordinator for Billing to join our team in Channelview, Texas. Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations. Primary responsibilities of a Terminal Support Coordinator include (but are not limited to): Entering customer orders and customer information (such as billing) into the computer system Reporting customer orders to dispatch in a timely manner Informing equipment control and dispatch of special customer needs when they arise Printing export and import lists for dispatch and equipment control Maintaining direct and indirect communications with customers via telephone, email, fax, etc. Other miscellaneous office support duties as assigned Requirements: High School Diploma or GED Experience in the trucking and/or intermodal transportation industry Experience with Google Suite (Gmail, etc.) Strong communication skills both verbal and written Ability to prioritize and multitask Organizational skills. DCI Benefits: Partially employer paid Medical, Dental and Vision Insurance Short and Long Term Disability Insurance 401k with generous employer match PTO 10 Paid Holidays Parental Leave Tuition Reimbursement

Terminal Support Coordinator

Confidential Jobs

<div>
 
 
 Job Purpose :
 
 
 
 To lead, plan, direct, and continuously improve all port operational activities to ensure safe, secure, efficient, compliant, and uninterrupted operations. The role is responsible for operational performance, coordination with terminal operators and government authorities, operational compliance with applicable rules and regulations, contractor control, and overall operational excellence, in alignment with strategic objectives, legislative requirements, and local and international standards.
 
 
 
 
 
 
 Accountabilities :
 
 
 <ul>
 <li>
 Lead and direct all port operational activities to ensure safe, efficient, compliant, and uninterrupted operations.
 </li>
 <li>
 Develop and execute the operations strategy and annual plans in alignment with overall business objectives.
 </li>
 <li>
 Ensure effective coordination with terminal operators, government authorities, regulators, and other key external stakeholders.
 </li>
 <li>
 Drive operational excellence, continuous improvement, and service reliability across all operational areas.
 </li>
 <li>
 Oversee operational risk, regulatory compliance, and contractor performance to protect people, assets, operations, and the environment.
 </li>
 <li>
 Ensure operational readiness, business continuity, and the effective deployment of resources to support ongoing and 24/7 operations where required.
 </li>
 <li>
 Lead the planning and control of the departmental budget, resources, and operational performance to achieve efficiency and cost-effectiveness.
 </li>
 <li>
 Provide leadership to the operations function through performance management, capability building, and team development.
 </li>
 <li>
 Ensure the accuracy, integrity, and timely reporting of operational and terminal performance data, and lead the automation of reporting processes.
 </li>
 <li>
 Advise senior management on operational performance, key risks, emerging issues, and improvement opportunities.
 </li>
 </ul>
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline; Master&rsquo;s degree preferred.
 </li>
 <li>
 12&ndash;15 years of experience in port, terminal, marine, or complex operations, including 5+ years in a senior leadership role.
 </li>
 <li>
 Strong background in operational leadership, regulatory compliance, government liaison, and contractor management.
 </li>
 <li>
 Solid knowledge of port operations, HSSE, risk management, and service continuity.
 </li>
 <li>
 Strong leadership, strategic planning, budgeting, stakeholder management, and crisis management capabilities.
 </li>
 </ul>
 
 
</div>

Head of Operations

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