terminal operations manager

LaGuardia Gateway Partners

<div>Overview:
<div><b>
Job Summary:</b></div><div>
The Terminal Operations Specialist monitors and coordinates daily tasks that are intended to ensure the safe and efficient movement of passengers throughout the terminal while also emphasizing commitment to providing a world-class guest experience. Responsibilities include trouble-shooting service level failures, monitoring critical systems, responding to calls and conducting terminal and safety inspections. The focus of this role is to support the Terminal B operation by attending to the requests and concerns of airport tenants, staff, customers, and government agencies. It further includes oversight facilities-related contract management. This role reports to the Operations Manager and requires the ability to work autonomously while exercising sound judgment with a focus on operational excellence.</div>
Responsibilities:
<div><b>
Major Duties and Responsibilities:
</b></div><ul><li>Working with personnel and programs to enhance the airport terminal and curbside operations, ensuring safe and efficient flow of passengers through the terminal facilities while promoting a world-class guest experience.</li><li>
Establishes strong working relationships and effectively liaisons with all stakeholders, including airlines, tenants, business partners and government agencies.</li><li>
Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance while encouraging Terminal B brand standards are adhered to.</li><li>
Utilizes the terminal inspection program, performance measurement tools and standards to improve overall performance and guest experience. Continually monitors and analyzes data on area of responsibilities and makes recommendations on process improvement.</li><li>
Directs and monitors daily performance of company subcontractors.</li><li>
Supports Terminal B rules and regulations by reinforcing the Terminal B Breach of Rules program (TBBOR).</li><li>
Directs guest service efforts of partners and subcontractors during periods of irregular operations.</li><li>
Monitors daily allocation of common-use resources; troubleshooting scheduling conflicts as they arise while maintaining a strong focus on guest experience.</li><li>
Supports the snow team during winter operations.</li><li>
Responds to incidents/accidents and conducts investigations/completes related reports as necessary. This includes, but is not limited to, in-person response to potential security breaches within program guidelines.</li><li>
Coordinates with the Port Authority, airlines, tenants and operations personnel in emergency situations.</li><li>
Dispatch LGP staff and support teams including vendors.</li><li>
Respond to a high volume of emails, phone calls and two-way radio communication to support established communication plan.<ul><li>
Appropriately escalate support/service requests as needed.</li><li>
Generate and track work orders in Computerized Maintenance Management System (CMMS).</li></ul></li><li>
Monitors site systems, assesses trends, investigates abnormalities, and may coordinate corrective action.</li><li>
Monitors and operates security access system and coordinates response appropriately.</li><li>
Monitors CCTV surveillance cameras for activity and initiates security response when necessary.</li><li>
Maintains a daily log of terminal activities including appropriate details for situations that may require follow up.</li><li>
Prepares various reports for internal and external stakeholders as required.</li><li>
Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts.</li><li>
Assists the operations management team with the onboarding and training of newly hired team members.</li><li>
Acts in the position of On-Duty Terminal Operations Manager if required.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><ul><li>
Knowledge of SMS</li><li>
Operations background preferred</li><li>
Customer Service focused</li><li>
Excellent computer skills</li><li>
Presentation skills</li><li>
Excellent written and oral communication skills</li><li>
Ability to work in a high-pressure environment</li><li>
Facilities knowledge</li><li>
Routinely carries/lifts, moves, transports and positions items weighing up to 50 pounds</li><li>
Ability to remain on your feet for several hours at a time.</li><li>
Ability to multi-task</li><li>
Strong decision-making skills</li><li>
Critical Thinking</li><li>
Project and time management skills</li><li>
Ability to work collaboratively with others to solve issues.</li></ul><div><b><br>
Education and Experience</b></div><ul><li>
Bachelor&rsquo;s degree (aviation major a plus), or equivalent relevant experience</li><li>
3 years of Operations experience in the hospitality field or an aviation or airport setting</li><li>
Experience working effectively in a regulated environment</li><li>
Knowledgeable in airport airside and terminal operations</li><li>
Valid Driver&rsquo;s License</li></ul><div><b>
Primary Work Location</b>: LaGuardia Airport, NY</div><div><b><br>
</b></div><div><b>Employee Status</b>: Full Time, Nights/Weekends as Required</div><div></div><div><b><br>
Compensation:</b> 50K &ndash; 55K</div><div></div><div><b><br>
Equal Employment Opportunity and Affirmative Action
</b></div><div>LaGuardia Gateway Partners provides equal employment opportunity without regard to race, color, age, religion, gender, sexual orientation, national origin, disability, veteran status or other protected characteristics. Further, it is the policy of LaGuardia Gateway Partners to undertake affirmative action in compliance with all federal, state, and local requirements.</div></div><p></p>

Terminal Operations Specialist

Adani Airport Holdings Ltd

<div>
 <strong>
  About Business
  <br/>
  <br/>
 </strong>
 <strong>
  JOB DESCRIPTION
  <br/>
  <br/>
 </strong>
 <strong>
  Adani Group
 </strong>
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 <br/>
 <br/>
 <strong>
  Adani Airports Holding Limited
 </strong>
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 <br/>
 <br/>
 <strong>
  Job Purpose:
 </strong>
 Duty Manager - Terminal Operations is responsible for the overall management and supervision of terminal operations during a specific shift. This role involves coordinating staff, resolving issues, ensuring passenger satisfaction, and maintaining a safe and secure environment while optimizing operational efficiency.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Terminal Operations Shift Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversees all terminal operations during the assigned shift, ensuring smooth passenger flow and on-time departures &amp; coordinates with other departments for efficient operations.
  </li>
  <li>
   Manages staff schedules and assignments to optimize resource utilization.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Lounge Management And Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Delivers exceptional customer service by assisting passengers with their needs and resolving issues promptly &amp; builds positive relationships with passengers to enhance the overall airport experience.
  </li>
  <li>
   Assist in the management of reserved lounges, ensuring a high standard of service and a seamless experience for passengers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Trolley Operations And Asset Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the management and maintenance of trolley operations, ensuring availability and cleanliness.
  </li>
  <li>
   Assist in managing the asset lifecycle, including regular checks and prompt reporting of any defects or damages.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Golf Cart And Inter Terminal Coach Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate the timely deployment and safe operation of golf carts and inter-terminal coaches.
  </li>
  <li>
   Ensure service levels are met, track performance scores, and address any complaints or operational issues promptly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Staff Supervision
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides leadership and guidance to the terminal operations team during the shift &amp; monitors staff performance and addresses issues promptly.
  </li>
  <li>
   Ensures adherence to operational procedures and standards among staff members.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Vendor Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage operational aspects related to vendor management, golf cart management, baggage and shopping trolley management, Baggage Handling System (BCS) management, and inter-terminal coach management to ensure smooth operations and enhancing passenger experience within terminal
  </li>
  <li>
   Monitor vendor performance and address any discrepancies to maintain operational standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Problem Solving
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identifies and resolves operational issues and challenges that arise during the shift &amp; implements immediate solutions to minimize disruptions.
  </li>
  <li>
   Collaborates with other departments to address complex issues and find effective solutions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Emergency Response Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead emergency response efforts during shifts, effectively managing situations such as bomb threats, evacuations, medical emergencies, and other contingencies.
  </li>
  <li>
   Ensure all actions are carried out in accordance with laid-down SOPs and conduct post-incident reviews for continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Special Events And VVIP Movements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the coordination of special events, ensuring smooth execution, budgeting, and event calendar management.
  </li>
  <li>
   Assist in planning and ensuring security arrangements for VVIP movements, including liaising with relevant authorities for smooth execution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety And Security Compliance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures compliance with safety and security regulations and procedures during the shift &amp; conducts safety checks and responds to incidents.
  </li>
  <li>
   Coordinates with security personnel to address security concerns and maintain a safe environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Efficiency
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Optimizes resource utilization during the shift to maximize efficiency and minimize costs &amp; implements process improvements to enhance operational performance.
  </li>
  <li>
   Monitors key performance indicators (KPIs) and takes corrective actions to improve performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shift wise coordination will all regulatory agencies, airlines and ground handlers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Team Leadership and Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise and manage the terminal operations team during shifts, ensuring high levels of employee engagement and discipline.
  </li>
  <li>
   Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Educational Qualifications:
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 <br/>
 <br/>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 Minimum of 5-7 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>


Assistant Manager-Terminal Operations

Reliance Industries Limited

<div>
 <strong>
  Job Responsibilities :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum ocean transit losses and operating losses within targets
  </li>
  <li>
   Perform correct accounting of product, analysis of daily loss/gain and initiate and initiate corrective measures to achieve target
  </li>
  <li>
   Analyse transit / ocean losses per parcel and initiate corrective measures, timely recoveries and lodgement of claims
  </li>
  <li>
   Ensure correct calibration of TLCU, Prover, weighbridge and Tank Trucks
  </li>
  <li>
   Ensure day end reconciliation before leaving the Terminal
  </li>
  <li>
   Operate within budgets and reduce cost
  </li>
  <li>
   Monitor and control cost of utilities and operating consumables
  </li>
  <li>
   Ensure nil demurrage on account of Terminal while unloading vessels
  </li>
  <li>
   Ensure NIL product contamination
  </li>
  <li>
   Delivery of Q &amp; Q proposition and improved service level
  </li>
  <li>
   Ensure timely delivery of product to customer
  </li>
  <li>
   Ensure no customer complaints of density variation and water, sludge/sediments by periodic tank draining.
  </li>
  <li>
   Ensure timely dispatch of product to customers by control of TT cycle time within the terminal
  </li>
  <li>
   Induct TTs as per SOPs and keep record
  </li>
  <li>
   Compliance of Operations, HSSE and Quality SOP#s and follow best industry practices
  </li>
  <li>
   Ensure Daily reconciliation of Locks / Keys &amp; seals
  </li>
  <li>
   Perform TT calibration and pressure testing and issuance of TREM card in terminal
  </li>
  <li>
   Ensure compliance to all operation, maintenance, Quality and HSSE Mgmt. System processes by periodic audits with no NCs
  </li>
  <li>
   Coordinate with Logistic coordinator and TT Officer for availability of trucks, spot/additional requirements and status of loaded trucks etc.
  </li>
  <li>
   Ensure compliance to all statutory requirements by timely renewal of all licenses
  </li>
  <li>
   Learning and Development
  </li>
  <li>
   Ensure toolbox talks to TT crew and other contract staff
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Requirement :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Necessary: Diploma / Degree Holder
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience Requirement :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Necessary: Up to 3 years# experience
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Business Competencies
  </li>
  <li>
   Developing &amp; Managing Relationships
  </li>
  <li>
   Customer Orientation
  </li>
  <li>
   Managing Change
  </li>
  <li>
   Strategic Direction &amp; leadership
  </li>
  <li>
   Analytical Thinking &amp; Numeric Skills
  </li>
  <li>
   Managing Complexity &amp; Risk
  </li>
  <li>
   Driving for Results
  </li>
  <li>
   Teamwork
  </li>
  <li>
   Functional/Technical Competencies
  </li>
  <li>
   System Processes &amp; Policies
  </li>
  <li>
   Industry, Market Knowledge &amp; Analysis
  </li>
  <li>
   Contracting-Laws &amp; Drafting
  </li>
 </ul>
</div>


TT Operations Officer - Terminal Ops. - Haldia ( 81944368 )

Adani Ports and SEZ

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Planning: Developing and implementing strategies to optimize operations, ensuring efficient cargo handling and transportation to achieve annual budget targets.
  </li>
  <li>
   Resource Management: Efficiently managing human resources, equipment, and facilities to meet operational demands and ensure smooth cargo flow.
  </li>
  <li>
   Capacity management: Evaluate current handling capabilities with the cargo forecast to ensure sufficient capacity augmentation is proposed in time
  </li>
  <li>
   Safety and Compliance: Ensuring compliance with safety regulations and implementing measures to minimize risks in Rail handling operations.
  </li>
  <li>
   Quality Control: Monitoring and maintaining the quality of Rail handling processes to meet industry standards and customer expectations.
  </li>
  <li>
   Technology Integration: Implementing and leveraging technology solutions to enhance operational efficiency, track Rail movements, and improve overall operational performance
  </li>
  <li>
   Budgeting and Cost Control: Developing budgets, monitoring expenditures, and implementing cost-control measures to optimize operational costs.
  </li>
  <li>
   Customer Relations: Collaborating with customers, Railways and other stakeholders to address concerns, provide solutions, and maintain positive relationships.
  </li>
  <li>
   Performance Monitoring: Establishing key pe
  </li>
  <li>
   Team Leadership: Leading and motivating a diverse team, fostering a positive work culture, and facilitating professional development to enhance team performance indicators (KPIs) and regularly monitoring railway operational performance to identify areas for improvement.
  </li>
  <li>
   Emergency Response: Developing and implementing emergency response plans to handle unforeseen events, such as accidents or natural disasters
  </li>
  <li>
   Regulatory Compliance: Ensuring adherence to local, national, and international regulations governing cargo terminal operations
  </li>
  <li>
   Continuous Improvement: Implementing Adani Business Excellence principles for continuous improvement initiatives to enhance operational efficiency, reduce bottlenecks, and improve overall performance
  </li>
  <li>
   Risk Management: Assessing potential risks to terminal operations and developing strategies to mitigate and manage these risks effectively.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  EDUCATIONAL QUALIFICATIONS:
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s / Master&rsquo;s Degree, Preferable - BE/ B.Tech( Electrical/ Mechanical/ Electronics/Instrumentation) &amp; MBA- Operation
 <br/>
 <br/>
 <strong>
  Relevant Experience
  <br/>
  <br/>
 </strong>
 Experiences: 10+ years in Railway services / Dry Cargo / Stevedoring Operation in Sea Port
</div>


Head - Railways

<div>
 <strong>
  Job Responsibilities :
  <br/>
  <br/>
 </strong>
 To receive, store and distribute petroleum products in Safe and cost effective manner by following Operating, HSSE, Quality, Quantity, Maintenance &amp; Statutory norms. Serve the customer in time. Lead a motivated team.
 <br/>
 <br/>
 <strong>
  Job Accountabilities
  <br/>
  <br/>
 </strong>
 Minimum operating and transit losses
 <br/>
 <br/>
 <ul>
  <li>
   Reconcile Daily dispatches with TFI, GI and security and Control Room Officer at Day End
  </li>
  <li>
   Ensure correct calibration of small measures, TLCU, Prover, Flow meters and Tank Trucks
  </li>
  <li>
   Ensure that correct Density @ 15 C is mentioned on all Invoices
  </li>
  <li>
   Monitor Trucks pilferage cases, shortages casesand take up with Logistics Coordinator
  </li>
  <li>
   Coordinate with Scheduling centre for diversion of accidental TT
  </li>
  <li>
   Undertake surprise checking of trucks loading in gantry
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Reduction in costs
 <br/>
 <br/>
 <ul>
  <li>
   Monitor and control costs against Budget
  </li>
  <li>
   Monitor and reduce Trucks loading cycle time, KM run per month and TT turnaroundwithin target
  </li>
  <li>
   Monitor and reduce average shortage per TT
  </li>
  <li>
   Optimize administrative expenses
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Achievement of Q &amp; Q proposition and customer satisfaction
 <br/>
 <br/>
 <ul>
  <li>
   Ensure check bay performance vis-&agrave;-vis TTs everyday as per SOPs and check two hourly density vis-&agrave;-vis batch formation density and no complaints on density variation, water &amp; sludge
  </li>
  <li>
   Ensure quarterly verification of flow metres
  </li>
  <li>
   Induct TTs as per SOPs and keep record. Daily reconciliation of Locks / Keys &amp; seals
  </li>
  <li>
   Daily reconciliation of Locks / Keys &amp; seals
  </li>
  <li>
   TT calibration and pressure testing and issuance of TREM card in terminal
  </li>
  <li>
   Ensure that PRs / Pos are raised well in time and payments to vendors are processed as per payment terms after making Service Entries / GRNs
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Total compliance to Operations, HSSE, and Quality management system and maintenance procedures
 <br/>
 <br/>
 <ul>
  <li>
   Comply with all ISO requirements undertake internal ISO audits and achieve nil non conformities in ISO audits
  </li>
  <li>
   Ensure use of PPEs and system of work permits
  </li>
  <li>
   Coordinate with Logistic Co-ordinator, RLL representative and TT Officer for availability of trucks, spot/additional requirements and status of loaded trucks etc
  </li>
  <li>
   Ensure collection of all documents and PODs, feedback forms from tank truck crew and scrutinize all the documents/instruments for next load before issuing Loading Advice Note
  </li>
  <li>
   Co-ordinate and ensure updating of customer, truck and other masters in SAP system for smooth operations
  </li>
  <li>
   Preparation of reports relating to TT movement, TT shortages analysis and timely submission to HO
  </li>
  <li>
   Prepare truck dispatch plan/truck order linking based on priorities given as per schedule for Customers and Oil companies smoothly
  </li>
  <li>
   Follow up with W&amp;M officials for TT calibration, TLCU calibration, and Flow Meter calibration
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Learning and Development
 <br/>
 <br/>
 <ul>
  <li>
   Arrange to conduct training to TT crew and other contract staff as per designed training module and conduct tool-box talks
  </li>
  <li>
   Impart functional training to employees and agency staff
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Requirement :
  <br/>
  <br/>
 </strong>
 Graduate Engineer (Any Discipline)
 <br/>
 <br/>
 <strong>
  Experience Requirement :
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum 2-3 Years Experience In RRTF/ Plant
  <br/>
  <br/>
 </strong>
 <strong>
  Skills &amp; Competencies :
  <br/>
  <br/>
 </strong>
 <strong>
  Skills Required (Knowledge And Skills)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leadership skill
  </li>
  <li>
   Excellent communication, reporting and presentation skill.
  </li>
  <li>
   Managerial, organizing and co-ordinating skill.
  </li>
  <li>
   System development skills.
  </li>
  <li>
   Analytical thinking and problem solving ability.
  </li>
  <li>
   Planning and decision-making.
  </li>
  <li>
   Self-motivated and strong organizational skill.
  </li>
  <li>
   Strong interpersonal skill.
  </li>
  <li>
   Team building skill.
  </li>
  <li>
   Innovative and out of box thinking capability
  </li>
 </ul>
</div>


Load Office Incharge - TermOps. - Haldia ( 81187579 )

ACTION ENTERPRISES

<div></div><div><div><b>JOB SUMMARY:</b></div>
<div>As an Operations Leader for Action Resources you are the pulse of the terminal responsible for growth and development of a profitable transportation operation. Coordinate and manage day to day operations to drive profitability and growth. with other terminals and drivers to meet the needs of the company with primary focus on their assigned market.</div>
<ul><li>Driver retention and development</li>
<li>Safety focus every day in the areas of terminal and on the road</li>
<li>Creating and maintaining a great culture success and team development</li>
<li>Asset Management</li>
<li>Build trust and relationship with existing and new customers</li>
</ul>
<div></div><div>The Operations Leader will be the driving force for the terminal in meeting and exceeding their terminal Key Performance Indicators (KPIs) for Operations, Retention, Safety &amp; Compliance, Customer Service, Financials and annual goals and objectives.</div>
<div></div><div><b>DUTIES AND RESPONSIBILITIES:</b>
</div><ul><li>Focused on key areas of Operations: Safety, Service, Revenue, Assets and Costs</li>
<li>Implement and support all company continuous improvement and safety efforts.</li>
<li>Serves as the liaison for company drivers, owner operators and terminal associates</li>
<li>Interact with both internal and external customers in a cooperative and professional manner to meet their need. Require the same level of cooperation from the driver force; ensure superior customer service</li>
<li>Be an effective change leader, as it relates to processes, structure and business modeling t.</li>
<li>Driver advocate, involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly.</li>
<li>Coordinate daily terminal activities: supporting terminal specific operating objectives.</li>
<li>Effectively handle escalation and time critical issues, perform transactions in a timely and accurate manner.</li>
<li>Collaborate and support the sales team in managing existing, targeting and supporting new business opportunities</li>
<li>Develop and mentor staff through performance evaluation and effective coaching</li>
<li>Promotes and develops safe work behaviors through effective communication, implementation and follow-up of the company safety programs and objectives</li>
<li>Identify process breakdowns and develop improvement plans with partners to resolve.</li>
<li>Responsible for fostering a positive culture</li>
<li>Assist in effectively onboarding drivers and associates to terminal processes</li>
<li>Initial point of contact for personnel problems and troubleshooting.</li>
<li>Monitor equipment for proper efficiency levels</li>
</ul>
<div></div><ul><li>Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices.</li>
<li>Duties and responsibilities as assigned by Regional Terminal Manager</li>
</ul>
<div></div><div><b>BUSINESS &amp; LEADERSHIP COMPETENCIES</b></div>
<ul><li>Teambuilding skills and the ability to drive change.</li>
<li>Strong analytical and problem solving skills.</li>
<li>Strong business and financial acumen with particular understanding of financial indicators and success measures.</li>
<li>Strong supervision, planning, coordination, negotiations, and employee relations skills.</li>
</ul><ul><li>Excellent customer facing and service skills</li>
<li>Excellent communication skills (oral, written and presentation)</li>
<li>Excellent organizational and time management skills</li>
<li>Excellent development and coaching ability</li>
</ul>
<div></div><div><b>EXPERIENCE AND SKILL REQUIREMENTS:</b></div>
<ul><li>Bachelor&rsquo;s degree or equivalent combination of education and experience in the transportation industry</li>
<li>3-5years experience in the transportation field preferred.</li>
<li>0-2 years of fleet management/leadership of drivers preferred</li>
<li>Previous experience leading teams and managing remote locations preferred.</li>
<li>Previous tank trailer and hazardous waste transportation experience preferred</li>
<li>Familiar with Transportation Management Software (ie: TMW, McLeod)</li>
<li>Proficiency in use of Microsoft Office suite</li>
<li>Excellent written and oral communication skills.</li>
<li>Valid Drivers&rsquo; License required</li>
 <li>Ability to travel as necessary.</li></ul></div>

Operations Manager - Chemical & Waste Transportation

AD Ports Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Terminal Supervisor is responsible for overseeing the daily operations of the dry port, ensuring efficient and safe handling of container/cargo, and maintaining high standards of service. This role involves coordinating with various stakeholders, managing staff, and ensuring compliance with all relevant regulations and policies.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the day-to-day operations of the Dry Port, including container handling, storage, and allied transportation.
  </li>
  <li>
   Ensure efficient and timely movement of containers, optimizing Dry Port throughput and minimizing delays.
  </li>
  <li>
   Conduct regular performance evaluations and address any issues or concerns to the Operations Manager promptly.
  </li>
  <li>
   Foster a positive and productive work environment, encouraging teamwork and continuous improvement.
  </li>
  <li>
   Efficiency is formulating workflows, developing SOPs, system (TOS) testing and working.
  </li>
  <li>
   Prepare and maintain accurate records of all activities, including container In and Out movements.
  </li>
  <li>
   Prepare reports as per directives of Management, highlighting key performance indicators.
  </li>
  <li>
   Ensure compliance with all relevant documentation and reporting requirements.
  </li>
  <li>
   Maintain strong relationships with customers, shipping lines, and other stakeholders.
  </li>
  <li>
   Address and resolve any operational issues or customer complaints promptly and effectively.
  </li>
  <li>
   Ensure high levels of customer satisfaction through efficient service delivery and effective communication.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree and/with specialization in Logistics, Supply Chain Management, or a related field.
  </li>
  <li>
   Strong knowledge of port operations, safety regulations, and logistics processes.
  </li>
  <li>
   Proficiency in Terminal management software and other relevant IT systems.
  </li>
  <li>
   Ability to write clearly and concisely and to communicate effectively in English. Knowledge of other languages will be an advantage
  </li>
  <li>
   Minimum of 7 years of experience in Port terminal, Dry Port or CFS operations, with at least 3 years in a supervisory role.
  </li>
 </ul>
</div>


Supervisor - Operations - KP

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