terminal operations manager

ENOC

<div>
 <p>
  <strong>
   <u>
    Job Purpose:
   </u>
  </strong>
 </p>
 <p>
  The Terminal Operations Manager ensures the safe, efficient, and cost-effective management of terminal operations, aligning with international standards and organizational goals. This role oversees daily operations, HSSEQ compliance, customer relationships, and resource optimization while driving continuous improvement and operational excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operations Management
  </strong>
 </p>
 <ul>
  <li>
   Oversee terminal operations, including HSSEQ, maintenance, asset management, and compliance with international standards (e.g., JIG, API, ISGOTT, NFPA).
  </li>
  <li>
   Manage projects like QRA, HAZOP, and Process Hazard Analysis (PHA), ensuring safe commissioning/decommissioning activities.
  </li>
  <li>
   Optimize operational budgets, risk management, and cost control.
  </li>
  <li>
   Update and execute the Business Continuity Plan (BCP).
  </li>
 </ul>
 <p>
  <strong>
   Marine and Jetty Operations
  </strong>
 </p>
 <ul>
  <li>
   Ensure safe and compliant vessel and cargo handling, particularly for Jet A1 fuel, adhering to safety and quality protocols.
  </li>
  <li>
   Manage jetty operations, including loading/unloading procedures, mooring, and emergency preparedness.
  </li>
 </ul>
 <p>
  <strong>
   Staff and Shift Management
  </strong>
 </p>
 <ul>
  <li>
   Set annual targets, conduct performance appraisals, and oversee training and development plans.
  </li>
  <li>
   Manage shift allocations, monitor productivity, and approve leave requests, ensuring operational continuity.
  </li>
 </ul>
 <p>
  <strong>
   Customer and Stakeholder Management
  </strong>
 </p>
 <ul>
  <li>
   Maintain strong communication with customers, addressing complaints and ensuring inventory accuracy.
  </li>
  <li>
   Collaborate with regulatory bodies and internal stakeholders to ensure compliance and operational efficiency.
  </li>
 </ul>
 <p>
  <strong>
   HSSEQ and Sustainability
  </strong>
 </p>
 <ul>
  <li>
   Implement and enhance Quality Management Systems, ensuring continual process improvements.
  </li>
  <li>
   Conduct mock drills and risk assessments, ensuring emergency preparedness and compliance with audit requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Experience
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in engineering or an equivalent certificate, with a minimum of 10 years of experience in an oil/fuel terminal, including 5 years in a management position with a proven track record.
  </li>
  <li>
   Sound knowledge of international standards (JIG, API, EI1530, ISGOTT, NFPA, ASTM) and marine operations.
  </li>
  <li>
   Proven expertise in project management, inventory control, and cost optimization.
  </li>
  <li>
   Strong leadership, stakeholder management, and communication skills.
  </li>
 </ul>
</div>


Fuel Terminal Operations Manager

Hamad International Airport

<div>
 <p>
  <strong>
   <u>
    About the role
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a highly motivated and experienced Qatari National for Terminal Duty Manager to join our team. As the Terminal Duty Manager, you will oversee the entire passenger terminal complex activities, ensuring smooth operations and exceptional customer service. This is a 24/7 role that reports to the Senior Manager Terminal Operations, with a line to the HIA Operation Manager
  <strong>
   .
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Manage and supervise terminal operations, ensuring efficient and effective passenger flow.
  </li>
  <li>
   Provide visible physical presence throughout the passenger terminal complex during shifts, monitoring busy areas according to traffic flow.
  </li>
  <li>
   Ensure compliance with safety and security regulations in the aviation industry.
  </li>
  <li>
   Lead and motivate a team of employees, promoting a positive and customer-centric work culture.
  </li>
  <li>
   Collaborate with various stakeholders to resolve operational issues and optimize terminal performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    About you:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree or equivalent.
  </li>
  <li>
   Minimum of 2 years of job-related experience in a customer-facing role.
  </li>
  <li>
   Strong people management skills and experience leading a diverse team.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Sound knowledge of terminal operations and the ability to make critical decisions under pressure.
  </li>
  <li>
   Proven track record in ensuring exceptional customer service.
  </li>
  <li>
   Must be willing to work in shifts (morning /night).
  </li>
 </ul>
 <p>
 </p>
</div>


Terminal Duty Manager (Qatari)

LaGuardia Gateway Partners

<div>Overview:
<div><b>
Job Summary:</b></div><div>
The Terminal Operations Specialist monitors and coordinates daily tasks that are intended to ensure the safe and efficient movement of passengers throughout the terminal while also emphasizing commitment to providing a world-class guest experience. Responsibilities include trouble-shooting service level failures, monitoring critical systems, responding to calls and conducting terminal and safety inspections. The focus of this role is to support the Terminal B operation by attending to the requests and concerns of airport tenants, staff, customers, and government agencies. It further includes oversight facilities-related contract management. This role reports to the Operations Manager and requires the ability to work autonomously while exercising sound judgment with a focus on operational excellence.</div>
Responsibilities:
<div><b>
Major Duties and Responsibilities:
</b></div><ul><li>Working with personnel and programs to enhance the airport terminal and curbside operations, ensuring safe and efficient flow of passengers through the terminal facilities while promoting a world-class guest experience.</li><li>
Establishes strong working relationships and effectively liaisons with all stakeholders, including airlines, tenants, business partners and government agencies.</li><li>
Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance while encouraging Terminal B brand standards are adhered to.</li><li>
Utilizes the terminal inspection program, performance measurement tools and standards to improve overall performance and guest experience. Continually monitors and analyzes data on area of responsibilities and makes recommendations on process improvement.</li><li>
Directs and monitors daily performance of company subcontractors.</li><li>
Supports Terminal B rules and regulations by reinforcing the Terminal B Breach of Rules program (TBBOR).</li><li>
Directs guest service efforts of partners and subcontractors during periods of irregular operations.</li><li>
Monitors daily allocation of common-use resources; troubleshooting scheduling conflicts as they arise while maintaining a strong focus on guest experience.</li><li>
Supports the snow team during winter operations.</li><li>
Responds to incidents/accidents and conducts investigations/completes related reports as necessary. This includes, but is not limited to, in-person response to potential security breaches within program guidelines.</li><li>
Coordinates with the Port Authority, airlines, tenants and operations personnel in emergency situations.</li><li>
Dispatch LGP staff and support teams including vendors.</li><li>
Respond to a high volume of emails, phone calls and two-way radio communication to support established communication plan.<ul><li>
Appropriately escalate support/service requests as needed.</li><li>
Generate and track work orders in Computerized Maintenance Management System (CMMS).</li></ul></li><li>
Monitors site systems, assesses trends, investigates abnormalities, and may coordinate corrective action.</li><li>
Monitors and operates security access system and coordinates response appropriately.</li><li>
Monitors CCTV surveillance cameras for activity and initiates security response when necessary.</li><li>
Maintains a daily log of terminal activities including appropriate details for situations that may require follow up.</li><li>
Prepares various reports for internal and external stakeholders as required.</li><li>
Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts.</li><li>
Assists the operations management team with the onboarding and training of newly hired team members.</li><li>
Acts in the position of On-Duty Terminal Operations Manager if required.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><ul><li>
Knowledge of SMS</li><li>
Operations background preferred</li><li>
Customer Service focused</li><li>
Excellent computer skills</li><li>
Presentation skills</li><li>
Excellent written and oral communication skills</li><li>
Ability to work in a high-pressure environment</li><li>
Facilities knowledge</li><li>
Routinely carries/lifts, moves, transports and positions items weighing up to 50 pounds</li><li>
Ability to remain on your feet for several hours at a time.</li><li>
Ability to multi-task</li><li>
Strong decision-making skills</li><li>
Critical Thinking</li><li>
Project and time management skills</li><li>
Ability to work collaboratively with others to solve issues.</li></ul><div><b><br>
Education and Experience</b></div><ul><li>
Bachelor&rsquo;s degree (aviation major a plus), or equivalent relevant experience</li><li>
3 years of Operations experience in the hospitality field or an aviation or airport setting</li><li>
Experience working effectively in a regulated environment</li><li>
Knowledgeable in airport airside and terminal operations</li><li>
Valid Driver&rsquo;s License</li></ul><div><b>
Primary Work Location</b>: LaGuardia Airport, NY</div><div><b><br>
</b></div><div><b>Employee Status</b>: Full Time, Nights/Weekends as Required</div><div></div><div><b><br>
Compensation:</b> 58K &ndash; 62K</div><div></div><div><b><br>
Equal Employment Opportunity and Affirmative Action
</b></div><div>LaGuardia Gateway Partners provides equal employment opportunity without regard to race, color, age, religion, gender, sexual orientation, national origin, disability, veteran status or other protected characteristics. Further, it is the policy of LaGuardia Gateway Partners to undertake affirmative action in compliance with all federal, state, and local requirements.</div></div><p></p>

Terminal Operations Specialist

Adani Airport Holdings Ltd

<div>
 <strong>
  About Business
  <br/>
  <br/>
 </strong>
 <strong>
  JOB DESCRIPTION
  <br/>
  <br/>
 </strong>
 <strong>
  Adani Group
 </strong>
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 <br/>
 <br/>
 <strong>
  Adani Airports Holding Limited
 </strong>
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 <br/>
 <br/>
 <strong>
  Job Purpose:
 </strong>
 Executive - Terminal Operations plays a crucial role in ensuring the smooth and efficient functioning of the airport terminal. This position involves a wide range of responsibilities, including passenger service, process adherence, customer satisfaction, safety, teamwork, and administrative tasks to deliver an exceptional passenger experience.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To monitor &amp; check all process, procedures, SOPs and work instructions are in compliance with regulatory recommended guidelines for the ensuring customer delight during shift at the Passenger Terminal Building (PTB).
  </li>
  <li>
   Handling the Emergency Responses during any eventuality in the shift e.g. Bomb Threats, aircraft emergencies, Evacuations, Medical &amp; other Contingencies as per laid down SOP's.
  </li>
  <li>
   To have the regular interface during the shifts with all the stakeholders/airlines in the Passenger Terminal building.
  </li>
  <li>
   To ensure safe and secure environment for passengers by identifying fire hazards, safety hazards, Civil, Electrical and mechanical work.
  </li>
  <li>
   Team management, on the job trainings, employee engagement &amp; discipline during shifts
  </li>
  <li>
   Ensure the Service Level Agreements (SLAs) are met for housekeeping activity, fumigation and other vendors at PTB during shifts
  </li>
  <li>
   Addressing passenger grievances, feedback &amp; suggestions and forwarding them to concerned departments for necessary actions and closure within stipulated timeline.
  </li>
  <li>
   Ensuring positive reflection of Terminal Operation and availability of facilities by interaction with Govt. / other stakeholder as per ASQ parameters
  </li>
  <li>
   Monitoring of housekeeping and other activities
  </li>
  <li>
   VIP felicitation Resource management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Qualification:
 </strong>
 Graduate from reputed university preferably MBA
 <br/>
 <br/>
 <strong>
  Experience: 5
 </strong>
 - 8 years of experience in aviation industry
</div>


Duty Terminal Manager

Emarat - Emirates Petroleum Company P.J.S.C

<div>
 <p>
  Role Purpose:
 </p>
 <p>
  To direct and oversee EMARAT&rsquo;s terminals, joint venture (JV) terminal and liquefied petroleum gas (LPG) filling and distribution plants operations in producing and distributing petroleum products and services to customers with the objective of ensuring safe and efficient operations in line with EMARAT&rsquo;s strategic priorities and goals.
 </p>
 <p>
  Key Activities:
 </p>
 <ul>
  <li>
   Contributes to the development and implementation of the Terminals &amp; Logistics Department&rsquo;s strategic priorities and goals
  </li>
  <li>
   Ensures business processes and work activities, relevant to position, are planned and executed in compliance with EMARAT policy, procedures and best practice to achieve business objectives in a safe, efficient and cost effective manner
  </li>
  <li>
   Conducts periodic review of policy, procedures and practices, relevant to position, to identify opportunities for improvement and engagement in best practice
  </li>
  <li>
   Liaises with Department Manager to clarify, justify and provide updates on all significant developments undertaken by the Terminals Operations Section
  </li>
  <li>
   Generates reports as per management request, timely and accurately to meet company and department requirements, policies and standards
  </li>
  <li>
   Contributes to the preparation of the (annual) departmental business, operating plans and capital expenditure budget, in alignment with the key corporate goals, to meet departmental business objectives
  </li>
  <li>
   Analyze cash flow, cost controls and expenses within own Section towards optimum utilization of company&rsquo;s resources
  </li>
  <li>
   Conducts financial prudence in all decisions and monitor variances between actual expenditure and budget; approves operational expenses within level of authority
  </li>
  <li>
   Reviews and responds to queries related to expenditure reports and provides justification for any budget overspend
  </li>
  <li>
   Provides expert guidance and assistance regarding problems with terminal operations, distribution, product quality, safety, systems, standards, purchasing, maintenance as required
  </li>
  <li>
   Ensures adherence to safety procedures and operational guidelines by routinely inspecting terminals and takes corrective measures as required
  </li>
  <li>
   Liaises with customers as required to resolve issues / problems regarding operational functions such as supply shortage, distribution and logistics issues
  </li>
  <li>
   Identifies potential improvements in terminal facilities / operations, through studies / research / competitor analysis and recommends to management accordingly
  </li>
  <li>
   Collaborates with Engineering Department in the evaluation of all engineering matters related to terminal operations as directed by Line Manager
  </li>
  <li>
   Liaises with customers regarding terms and conditions of the lease agreement of storage facilities within EMARAT terminals; discusses and presents proposal to Terminals &amp; Logistics Manager for approval
  </li>
  <li>
   Drafts terms and conditions of lease agreement for internal review and submits draft lease agreement to customer for acceptance
  </li>
  <li>
   Informs all concerned regarding terms of the agreement and follows up with Finance &amp; Accounts department to ensure payment is in line with the Payment terms in the Lease Agreement
  </li>
  <li>
   Coordinates with Shipping and Logistics Unit to ensure adequate stocks of products are maintained at the Terminal and LPG Storage
  </li>
  <li>
   Analyzes stock records, throughput figures and estimated sales both on a long and short-term basis, identifies optimum supply schedules to meet demand
  </li>
  <li>
   Oversees the correct execution of procedures at jetties in pumping products to storage tanks to avoid mixing or contaminating of products; takes corrective action within level of authority
  </li>
  <li>
   Establishes and maintains effective relationships with external parties required to meet EMARAT&rsquo;s business and operational objectives
  </li>
  <li>
   Represents Terminal Operations Section in core Committees on terminal operation matters
  </li>
  <li>
   Works effectively, proactively and with urgency across EMARAT and externally to ensure the delivery of joint services/results that meet EMARAT&rsquo;s interests, and for knowledge sharing
  </li>
  <li>
   Motivates staff and empowers direct reports by providing the necessary tools and support required to support Section goals and objectives
  </li>
  <li>
   Establishes clear direction, prioritizes tasks, assigns and delegates responsibility and monitors the workflow of the Section
  </li>
  <li>
   Builds opportunities for staff to suggest, participate in and contribute to improvement, innovation and knowledge sharing initiatives
  </li>
  <li>
   Provides guidance and ensures that the Section members comply with EMARAT&rsquo;s policies, processes, practices and systems
  </li>
  <li>
   Ensures proper target setting and staff performance management in line with EMARAT performance management guidelines
  </li>
 </ul>
 <p>
  Knowledge, Education &amp; Experience
 </p>
 <ul>
  <li>
   Knowledge of Terminal Operation activities and Supply Chain Management
  </li>
  <li>
   Bachelor&rsquo;s Degree in Engineering (Electrical/Mechanical)
  </li>
  <li>
   A minimum of 10 years experience within Petroleum Terminal Operations with at least 3 years experience in a managerial role
  </li>
  <li>
   Experience in the Oil &amp; Gas Distribution Industry preferred
  </li>
 </ul>
 <p>
 </p>
</div>


Vice President - Terminal Operations

QatarEnergy

<div>Primary Purpose of the Job:
<p>
Supervise day-to-day operations on the container terminal and vessels, ensuring efficient handling and movement of containers. Coordinate with Contractor staff and oversee yard and vessel activities, including loading/unloading, crane operations, and transportation.</p>
Required Experience and Skills:
<ul><li>At least 3-5 years of experience in port operations, specifically in planning or operational roles.</li><li>
Knowledge of shipping logistics, vessel operations, and port management best practices.</li><li>
Knowledge of terminal safety protocols and container terminal equipment operation.</li></ul>
Educational Qualifications:
<ul><li>Diploma or Bachelor&rsquo;s degree in Logistics, Transport, or related field.</li></ul></div>

TERMINAL OPERATIONS SUPERVISOR

CMA CGM

<div>
 <p>
  <strong>
   CMA CGM Arabia Inland Logistics Services Company
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Responsible for planning, administering and reviewing the operations of the logistics zone in order to optimize resource use, minimize costs and maintain quality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead the safe, effective and efficient operation of the terminal facility by managing all aspects of the terminal to meet customer and throughput commitments.
  </li>
  <li>
   Supervise shipping process and inventory management ensuring that freight arrives at its destination in a timely manner.
  </li>
  <li>
   Monitor computerized automation system, to ensure that all equipment is operational, and production levels are met and maintained in accordance with goals and objectives
  </li>
  <li>
   Oversee coordination and distribution of all products to maximize efficiency of container terminal space.
  </li>
  <li>
   Comply to accomplish any other duties and tasks that related to the core Job Title.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3-5 years of experience in a similar role
  </li>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Proficiency with Microsoft Office
  </li>
  <li>
   Fluent in English
  </li>
  <li>
   Strong organizational and communication skills
  </li>
  <li>
   Strong ability to multitask
  </li>
 </ul>
</div>


Yard Supervisor

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