front desk officer

account officer

sales agent

calling agent

travel consultant

ticketing agent

Air Arabia

<div>
 
 Job Purpose
 
 
 
 Efficiently promotes and executes the day-to-day sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers&rsquo; inquiries and complaints in the right channel to enhance the customers&rsquo; experience and ensure their satisfaction.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Works on promoting sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.
 </li>
 <li>
 Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.
 </li>
 <li>
 Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.
 </li>
 <li>
 Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company&rsquo;s services and products.
 </li>
 <li>
 Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.
 </li>
 <li>
 Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers&rsquo; level. Participates in outdoor promotions and sales blitz to promote the company&rsquo;s products and corporate image.
 </li>
 <li>
 Responds to all customers&rsquo; inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of the Airline is always reflected.
 </li>
 <li>
 Notifies customers with any changes or modifications on the flights such as delays, cancellations, others, etc.
 </li>
 <li>
 Processes /monitors visa applications and cancellations thru the proper channel in line with the Airline general policies and procedures.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 Bachelor's degree or equivalent preferred in Tourism/Management.
 
 
 Additional qualification in Aviation/IATA/Tourism is a plus.
 
 
 Proficient in Microsoft Office: Word, Excel, Power Point.
 
 
 Good in English and Urdu languages
 
 
 
 Work Experience
 
 
 
 1 plus years of counter ticketing sales experience in a customer service industry, preferably in Travel/Airline or tourism.
 
 
 Acceptable knowledge in Airline/Travel products and services.
 
 
 Capable of understanding customers&rsquo; problems and directing them in the right channel.
 
 
 Effective communication skills to utilize in building sales and marketing techniques.
 
 
 Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
 
 
 Capable of recommending alternate solutions to customers&rsquo; problems.
 
 
 Effective persuasive, negotiation, and problem solving skills.
 
 
 Ability to work for long hours and under pressure.
</div>

Ticketing Agent - Karachi

EDGE SOLUTIONS TRAVEL MANAGEMENT COMPANY

Edge Solutions Travel Management Company - (IATA Accredited Travel Company)WE ARE HIRING &ndash; FAST TRACK YOUR CAREER!!Position: Ticketing Consultant/ Ticketing ExecutiveJob Description<ul><li>Prepare airline itineraries, calculate fares and share quotations</li><li>Make reservation and Issue tickets (domestic &amp; international)</li><li>Provide customer support and advice to corporate and retail customers on schedules, routes and travel policies</li><li>Carry out pre-flight checks for applicable rules and regulations</li></ul>Qualification &amp; Skill Requirement<ul><li>Intermediate/ Bachelor in Commerce (B. Com)</li><li>Expert command over Galileo GDS (routing, fare pricing, issuance, re-issuance and refund)</li><li>Confident and good communication skills</li><li>Proficiency in MS Office including Microsoft Outlook, Word and Excel</li></ul>Work Experience<ul><li>Minimum 3 years of professional work experience in the role of &ldquo;Ticketing Officer&rdquo;.</li></ul>Facilities Offered<ul><li>Annual Bonus and Increment</li><li>Training and development programs</li><li>Company maintained phone and postpaid connection</li><li>Group Health Insurance</li><li>Annual Leaves</li><li>In-house lunch</li></ul>Note:Candidates with relevant experience ONLY will be invited for interview. Please do not waste your and our time.How to Apply?Email: hr-admin@edgesolutions.com.pk OR Call: 0336-3664570Office Location: Zamzama, D.H.A Phase V, Karachi PakistanJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthExperience:<ul><li>Ticketing: 3 years (Required)</li></ul>Work Location: In person

Ticketing Officer - International and Domestic Airline Tickets

Wahaj Aviation Pvt Ltd

AIR TICKETING PROFESSIONAL COURSE AVAILABLEBASIC ADVANCE AIR TICKETING COMPLETE BSP TRAININGCOMPUTER GDS RESERVATION SYSTEM CERTIFIED TRAININGSAMADEUS BASIC FUNCTIONALITY ADVANCED TICKETINGCONTACT WAHAJ AVIATIONJob Types: Full-time, Internship, Fresher Contract length: 30 monthsPay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

sales

Gerry's Travel Agency

Position: TRAVEL CONSULTANTLocation: KarachiJob Type: Full-timeRequirements:1. 2-3 years of experience as a Travel Consultant.Background in aviation or travel industry3. Proficient in ticketing, reservations, and bookings.Experienced with ticketing software (Sabre, Galileo, Amadeus, airline portals). Fluent in EnglishQualification: Bachelor's DegreeResponsibilities:- Manage travel bookings, reservations, and ticketing- Provide exceptional customer service- Utilize ticketing software efficiently- Stay updated on travel industry trendsIf you are ready to take on this exciting challenge and contribute to our success,Apply now!Send your resume at humanresources@gerrys.com.pkJob Type: Full-timeLast Date to Apply:15 December 2025Job Type: Full-timeWork Location: In person

Travel Consultant

Emirates

<div>
 
 Job Purpose
 
 
 
 Join
 
 Emirates
 
 , one of the world&rsquo;s most admired airlines, renowned for its premium service and global network. As part of our Commercial and Customer Service team, you will represent a brand that connects millions of customers across continents while upholding the highest levels of professionalism, service quality, and operational excellence.
 
 
 The Customer Sales &amp; Service Agent is responsible for delivering the highest standard of customer service by assisting travellers with their booking needs, issuing tickets, offering the best fare options, and supporting customers throughout their journey planning. The role contributes directly to individual, station, and overall network commercial objectives.
 
 
 In this role, you will assist customers with reservations, ticket issuance and travel guidance, ensuring accuracy and adherence to airline rules. You will promote Emirates products including Skywards, Dubai Stopovers, hotels, and upgraded fares to enhance revenue. You will guide customers on visa, health and check-in requirements while staying updated on company products and policies. In retail office environments, you will maintain promotional material displays, support travel agents with special bookings, complete ticketing formalities, manage end-of-day sales support, and handle complex queries such as medical or special service cases.
 
 
 Qualification
 
 
 andidates must have at least a
 
 GCSE/O-Level
 
 or equivalent qualification, along with
 
 2+ years of experience
 
 in a contact centre, airline, travel agency, or reservations office&mdash;or a relevant Travel &amp; Tourism qualification. Strong PC skills (Word, Excel, email), excellent communication, customer service and sales capabilities are essential. Knowledge of additional languages is an advantage, depending on the market
 
 
 If you meet the above criteria and are ready to contribute to a high-performing team within one of the world&rsquo;s leading airlines, we encourage you to apply. Take the next step in your career journey with Emirates and be part of a brand that sets industry standards.
 
 
 Salary &amp; benefits
 
 
 Emirates offers a competitive and market-aligned salary package based on experience
 
 
 Employees enjoy comprehensive medical coverage, annual leave entitlements, concessional travel benefits, professional development opportunities, and long-term career growth within one of the world&rsquo;s most respected airline brands.
</div>

CUSTOMER SALES & SERVICE AGENT - KARACHI

Al Imran Aviation Pvt Ltd

Job descriptionWe Are HiringMultiple positions for our Travel AgencyOpen Positions:<ul><li>Ticketing &amp; Reservation Officer</li><li>Must be familiar with Galileo, Amadeus &amp; Sabre</li><li>Umrah Consultant.</li><li>Walking Clients &amp; Leads and B2B Agents dealing</li><li>Requires in-depth knowledge of Umrah procedures and requirements</li></ul>Candidate Requirements:<ul><li>Minimum 3 years of experience in the field</li><li>Fluency in English &amp; Urdu</li><li>Strong communication skills</li></ul>Candidates should be living Near Karachi Central or Nazimabad &amp; Gulshan.Phone/WhatsApp: +92 345 3129641 - 92 336 312 9111 Email:<ul><li>Manager@AlImranAviation.com</li></ul>Hashtags: #TravelWithAiA | #AchaSirfHamara IATA CertifiedJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Air Ticketing & Reservation Officer

Company DescriptionWahaj Aviation Pvt Ltd is a leading Non IATA travel agency in Karachi, with implant offices that cater to domestic and international travel requirements. The agency has access to associate service partners throughout Pakistan, offering 24/7 travel related services that include airlines booking, land transportation, and air charters. The agency also has overseas associates in various locations, extending travel and tour services on their behalf. Fast communication and efficient use of time are key to their success.Role DescriptionThis is a full-time on-site role for a Travel Consultant. The Travel Consultant will be responsible for managing and organizing corporate travel arrangements, providing travel advice, and creating travel itineraries for individual travelers and commercial/financial institutions. The Travel Consultant will also be responsible for providing excellent customer service to clients.Qualifications<ul><li>Experience in travel consulting and travel management</li><li>Strong skills in travel arrangements, including airlines booking and land transportation</li><li>Excellent customer service and problem-solving skills</li><li>Experience in reservations and travel itinerary planning</li><li>Proficiency in Amadeus for reservation and ticketing.</li><li>Minimum Education must be Bachelor's</li><li>Strong communication and interpersonal skills, including fluency in English and Urdu</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Ticketing Consultant / Visa Consultant

Explore 85+ Ticketing agent in Karachi this December. Find roles across top companies and apply now to boost your career.