traffic incident management manager

Red Sea Global

<div>
 <p>
  <strong>
   Job Purpose :
  </strong>
 </p>
 <p>
  The role will ensure business continuity and minimize the impact of any maintenance issues or outage incidents. The responsibilities include leading the formulation of response guidelines, overseeing end-to-end management of incidents from initiation to resolution, establishing and adhering to incident response procedures and protocols, coordinating with relevant teams during the incident response.
 </p>
 <p>
  The role is instrumental in documenting the details, causes, and resolution actions of incidents for future reference. The role shall also conduct post-incident reviews to identify improvement areas, implementing preventive measures to limit future incidents, and acting as an escalation point for major incidents.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Strategic Contribution
  </strong>
 </p>
 <ul>
  <li>
   Ensure all incident are attended to with maximum efficiency and reliability.
  </li>
  <li>
   Ensure all incidents and complaints are addressed and resolved within the agreed SLA&rsquo;s.
  </li>
  <li>
   Apply the division's forward-thinking, efficiency-focused vision to his or her daily tasks.
  </li>
  <li>
   Execute the divisions incident management plans
  </li>
 </ul>
 <p>
  <strong>
   Incident Management
  </strong>
 </p>
 <ul>
  <li>
   Oversee the formulation of standardized incident response procedures and guidelines
  </li>
  <li>
   Ensure business continuity and minimize the impact of utility incidents.
  </li>
  <li>
   Maintain updated incident response procedures for all utilities.
  </li>
  <li>
   Oversee the documentation of each incident's details, causes, and resolution steps.
  </li>
  <li>
   Lead the execution of post-incident review for continuous improvement.
  </li>
  <li>
   Help Implement preventive measures to reduce future incidents.
  </li>
  <li>
   Act as the escalation point (SPOC) for major incidents and report all significant incidents to senior management
  </li>
 </ul>
 <p>
  <strong>
   Leadership
  </strong>
 </p>
 <ul>
  <li>
   Coordinate with suppliers or vendors to ensure that all work is carried out efficiently, in line with the strategic project management plans, policies and procedures.
  </li>
  <li>
   Manage the team by setting priorities and objectives, managing performances, and providing ongoing feedback and coaching to meet the functional challenges and goals.
  </li>
  <li>
   Serve as a role model to ensure employees&rsquo; awareness and commitment to RSG vision, mission, values, fundamentals, and corporate strategy to establish a highly engaged and motivated human resources, and continuously improve performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Policies, Systems, Processes, Procedures, Standards and Reports
  </strong>
 </p>
 <ul>
  <li>
   Follow all relevant incident response policies, processes, procedures, and instructions to ensure that work is carried out in a controlled, consistent and effective manner.
  </li>
  <li>
   Assist in the Provide the necessary information and data for the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.
  </li>
  <li>
   Analyze incident response related processes to identify areas of efficiency.
  </li>
 </ul>
 <p>
  <strong>
   Safety, Quality &amp; Environment
  </strong>
 </p>
 <ul>
  <li>
   Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude.
  </li>
 </ul>
 <p>
  <strong>
   Continuous Improvement
  </strong>
 </p>
 <ul>
  <li>
   Identify opportunities for continuous improvement to the team&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.
  </li>
  <li>
   Assess operational processes and execute improvement strategies to enhance efficiency
  </li>
  <li>
   Ensure that all operations are carried out according to best practices and standards.
  </li>
  <li>
   Assess operational processes and execute improvement strategies to enhance efficiency
  </li>
  <li>
   Ensure that all operations are carried out according to best practices and standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification and Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering with Electrical/Mechanical/Telecommunication technology.
  </li>
  <li>
   6-8 years of relevant experience with at least one year as project lead/manager .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   This position is 100% site based.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   For more information about Red Sea Global, visit:
  </strong>
 </p>
 <ul>
  <li>
   Website: https://www.redseaglobal.com/en
  </li>
  <li>
   YouTube: https://www.youtube.com/watch?v=6ySGZwubomw
  </li>
  <li>
   Twitter: https://twitter.com/RedSeaGlobal
  </li>
 </ul>
 <p>
 </p>
</div>


Manager – Incident Management

SourceFuse

<div>
 <p>
  SourceFuse Technologies hiring Incident Manager 4-5 years of experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Work closely with other IT and business teams to ensure seamless coordination during incidents.
  </li>
  <li>
   Participate in on-call rotations and provide support during major incidents and outages.
  </li>
  <li>
   Contribute to the development and maintenance of the incident management knowledge base.
  </li>
  <li>
   Manage every aspect of incident management which includes but not limited to ticket monitoring, assignments, escalation management, providing support/resolution with in SLA and most importantly ticket tracking, reporting and analytics using SQL and JQL queries.
  </li>
  <li>
   Timely handling of P1/P2 -Business-critical issues and managing customer escalations to resolution, following standard processes, documentation and reporting.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirement:
  </strong>
 </p>
 <ul>
  <li>
   Driving the zoom/collaboration calls with Reporters/SREs/OEMs/Vendors for effective and speedy resolution. Act as the primary point of contact for all platform operational incidents.
  </li>
  <li>
   Improve number of issues closed, problem resolved, average time to resolve issue, average time between issues, time taken to provide WA/Temp Fix.
  </li>
  <li>
   Problem Management: identifying repetitive issues, and driving the RCA with a permanent fix, which results in timely delivery and quality of service.
  </li>
  <li>
   Sound knowledge and experience cloud infrastructure project or operations especially CVIM and K8s cloud platform.
  </li>
  <li>
   Expert level knowledge in incident management reporting like incident trend, RCA categorization for multiple review meetings like (weekly KPI, bi-weekly/monthly/qtrly/yearly reviews with BU head/CTO).
  </li>
  <li>
   Must be ITIL certified or able to understand complete ITSM framework for effective incident management and other aspects of ITSM like access/release/change/problem management.
  </li>
  <li>
   Basic understanding of Linux and Kubernetes.
  </li>
  <li>
   Drive end-to-end solution/resolution of the Issue raised by the Application team and managing inventory of all the known errors.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
  </li>
  <li>
   Proven experience in incident management, preferably in a platform operations environment.
  </li>
  <li>
   Strong understanding of ITIL or other incident management frameworks.
  </li>
  <li>
   Excellent problem-solving and analytical skills.
  </li>
  <li>
   Ability to work effectively under pressure and manage multiple priorities.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Experience with incident management tools and ticketing systems (e.g., ServiceNow, JIRA).
  </li>
  <li>
   Knowledge of platform technologies and infrastructure (e.g., cloud services, databases, networking) is a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred - Female
  </strong>
 </p>
</div>


Incident Manager

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Major Incident Manager L1
</div></div></div></div><div><div><div><div>Req Id: 109853
</div></div></div></div><div><div><div><div>City: Mumbai
</div></div></div></div><div><div><div><div>State/Province: Maharashtra
</div></div></div></div><div><div><div><div>Posting Start Date: 11/10/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><div><b>Do
</b><br>
<b>RESPONSIBILITIES
</b><br>
&bull; Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs
<br>
<ul><li>Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved
</li><li>Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration.
</li><li>Coordinating with the respective SMEs for speedy resolution of the Major Incident
</li><li>Ensuring the Major incident is resolved within the SLAs agreed with the Customer
</li><li>Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high.
</li><li>Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed.
</li><li>Ensuring that all the resolution procedures are updated in the knowledge database / Work log
</li><li>Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future.
</li><li>Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process)
</li><li>Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents
</li><li>Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process.
</li><li>Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><div><b>KEY SKILLS AND COMPETENCIES
</b><br>
&bull; 8-10 years exp in driving the service operations.
<br>
<ul><li>Min 8 year of experience in managing the IM and MIM processes
</li><li>Preferably ITIL Expert, or Min two ITIL Intermediate certified professional
</li><li>Strong analytical, communication, presentation and reporting skills
</li><li>Good leadership, people management and operational skills
</li><li>Should have exposure to ITIL practices.
</li><li>Good written &amp; verbal communication skills
</li><li>Experience in helpdesk environment
</li><li>Highly motivated individual, with a positive &amp; pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere
</li><li>Ability to work in shift and flexible schedule
</li><li>Ability to motivate staff
</li><li>Excellent team skills with ability to listen and contribute to discussions and meetings
</li><li>Building &amp; Maintaining Relationships
</li><li>End to end ownership for customer satisfaction through levels of support
</li><li>Planning and organization &amp; working well with Virtual Team
</li><li>Virtual Team Management Skills
</li><li>Relationship Management for services and vendors interface
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: ITIL Incident Mgmt .<br>
<p></p>Experience: 5-8 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

Major Incident Manager L1

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Major Incident Manager L2
</div></div></div></div><div><div><div><div>Req Id: 109855
</div></div></div></div><div><div><div><div>City: Mumbai
</div></div></div></div><div><div><div><div>State/Province: Maharashtra
</div></div></div></div><div><div><div><div>Posting Start Date: 11/10/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><div><b>Do
</b><br>
<b>RESPONSIBILITIES
</b><br>
&bull; Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs
<br>
<ul><li>Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved
</li><li>Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration.
</li><li>Coordinating with the respective SMEs for speedy resolution of the Major Incident
</li><li>Ensuring the Major incident is resolved within the SLAs agreed with the Customer
</li><li>Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high.
</li><li>Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed.
</li><li>Ensuring that all the resolution procedures are updated in the knowledge database / Work log
</li><li>Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future.
</li><li>Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process)
</li><li>Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents
</li><li>Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process.
</li><li>Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><div><b>KEY SKILLS AND COMPETENCIES
</b><br>
&bull; 8-10 years exp in driving the service operations.
<br>
<ul><li>Min 8 year of experience in managing the IM and MIM processes
</li><li>Preferably ITIL Expert, or Min two ITIL Intermediate certified professional
</li><li>Strong analytical, communication, presentation and reporting skills
</li><li>Good leadership, people management and operational skills
</li><li>Should have exposure to ITIL practices.
</li><li>Good written &amp; verbal communication skills
</li><li>Experience in helpdesk environment
</li><li>Highly motivated individual, with a positive &amp; pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere
</li><li>Ability to work in shift and flexible schedule
</li><li>Ability to motivate staff
</li><li>Excellent team skills with ability to listen and contribute to discussions and meetings
</li><li>Building &amp; Maintaining Relationships
</li><li>End to end ownership for customer satisfaction through levels of support
</li><li>Planning and organization &amp; working well with Virtual Team
</li><li>Virtual Team Management Skills
</li><li>Relationship Management for services and vendors interface
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: ITIL Incident Mgmt .<br>
<p></p>Experience: 8-10 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

Major Incident Manager L2

State of Florida

<div><p>Requisition No: 864989</p>
<p>Agency: Agency for Persons with Disabilities</p>
<p>Working Title: INCIDENT MANAGEMENT LIAISON - 67056989</p>
<p> Pay Plan: Career Service</p>
<p>Position Number: 67056989</p>
<p>Salary: $38,264.07 to $40,000.00 Annually</p>
<p>Posting Closing Date: 11/17/2025</p>
<p><b>Total Compensation Estimator </b><b>Tool</b></p>
<p><b>
AGENCY FOR PERSONS WITH DISABILITIES</b></p>
<p><b>
 POSITION: </b><b>HUMAN SERVICES PROGRAM SPECIALIST</b><b> - </b><b>Career Service</b></p>
<p><b>
WORKING TITLE: Incident Management Liaison</b></p>
<p><b>
POSITION NUMBER: 67056989</b></p>
<p><b>
</b></p><p><b>OPEN COMPETITIVE OPPORTUNITY</b></p>
<p><b>
This posting may close before the posted closing date.</b></p>
<p><b>
CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.</b></p>
<p><b>
This position is not a Telework position and is required to report to the APD office in the area it serves.</b></p><br>
<p></p>
<p><b>
The Benefits of Working for the State of Florida</b></p>
<p>
Working for the State of Florida is more than a paycheck. The State&rsquo;s total compensation package for eligible employees features a highly competitive set of employee benefits, including:</p>
<ul>
<li>Annual and Sick Leave benefits.</li>
<li>Nine paid holidays and one Personal Holiday each year.</li>
<li>State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.</li>
<li>Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).</li>
<li>Flexible Spending Accounts.</li>
<li>Tuition waivers.</li>
<li>And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.</li>
<li>Paid Maternity and Parental Leave.</li></ul><br>
<p></p>
<p>
The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.</p><br>
<p>
</p><p>This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency&rsquo;s mission.</p>
<ul><li><b>Responses to the qualifying questions are required and must be verifiable based on your submitted application, and &ldquo;see resume&rdquo; will not be considered an acceptable response.</b></li></ul><br>
<p><b>
</b></p><p><b>SALARY RANGE</b></p>
<p>
$38,264.07 - $40,000.00 Annually $1,471.69 - $1,538.46 Bi-weekly</p>
<p><b>
Position Summary</b></p>
<p>
This is a professional Career Service position responsible for serving as the Incident Management Liaison. This position performs a variety of activities related to receiving, reviewing, and entering Incident Reports into the Incident Management System (IMS), receiving Abuse, Neglect, &amp; Exploitation reports and findings from DCF investigations, communicating, and collaborating with the APD regional and state teams, as well as providers and Waiver Support Coordinators while upholding HIPPA requirements.</p><br>
<p></p>
<p><b>
The Work You Will Do</b></p>
<p>
Forwards critical incident reports to management staff and State Office based upon APD&rsquo;s Incident Reporting Operating Procedure. Reviews incident reports submitted by providers and enters into the Agency&rsquo;s Incident Management System (IMS). Follows up with providers as needed to obtain missing incident report information and ensures providers submit a follow up incident report within required timeframes as reflected in the Agency&rsquo;s Operating Procedure. Ensure that wellness visits are conducted within required timeframes for allegations of abuse, neglect or exploitation which occur in an APD licensed group home, Adult Day program or Supported Living arrangement. Ensures incident report is closed within required timeframes.</p><br>
<p></p>
<p>
Reviews monthly DCF data download of abuse, neglect and exploitation investigations and ensures all wellness visits have been conducted for allegations not previously reported. Ensures that verified findings of ANE are reflected as critical incidents in IMS and are reported per guidelines outlined in the Incident Reporting Operating Procedure. Reviews monthly data download involving ER/ hospitalizations and ensures associated incident reports have been submitted.</p><br>
<p></p>
<p>
Participates in meetings, conference calls, training, workshops/workgroups, and other miscellaneous activities as needed including provider quarterly meetings and regional quarterly meetings with the QIO.</p><br>
<p></p>
<p>
Performs other duties as assigned.</p><br>
<div></div>
<div><b>
Minimum Qualifications</b></div>
<ul>
<li>Highschool Diploma or its equivalent.</li></ul><br>
<div></div>
<ul>
<li>Experience using Microsoft Excel</li></ul><br>
<div></div>
<p><b>
Knowledge, Skills, And Abilities
</b></p><p>Knowledge of:
</p><ul><li>Computer programs: Microsoft Office Suite (e.g., Excel, Word, SharePoint, Teams, etc.) and other Agency implemented software including the Incident Management System (IMS).</li>
</ul>
<p>Ability to:
</p><ul><li>Track and meet reporting deadlines.</li>
</ul>
<p>Demonstrate Skills in:</p>
<ul>
<li>Attention to detail.</li>
</ul>
<p><b>Additional Information</b></p>
<p><b>
Profile Completion</b></p>
<p>
To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.
</p><p>Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.
</p><p><b>Retiree Notice</b></p>
<p>
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.
</p><p><b>Direct Deposit Program
</b></p><p>As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.
</p><p><b>Background Screening Requirement</b></p>
<p>
It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.</p>
<p>
No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.<br>
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.</p>
<p>
Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.</p>
<p>
APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government&rsquo;s employment eligibility verification program (E-Verify), which electronically confirms an employee&rsquo;s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).</p>
<p>
All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287.</p>
<p>
Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.</p><p>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.</p>
<p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

INCIDENT MANAGEMENT LIAISON

Lana Al Arab Contracting

<p><b>HSE Officer- Road Closure / Traffic Management</b></p><ul><li>Location: Inside Doha</li><li>Duration: 1-2 Months, Extendable(Based on candidate performance)</li><li>Accommodation and transportation will be provided by the company</li><li>Proven experience in road closure, traffic management, or utility works is highly desirable.</li><li>Minimum 3&ndash;5 years of HSE experience in construction or infrastructure projects.</li><li>Strong knowledge of HSE regulations and safe work practices.</li><li>Ability to plan and supervise road closure and traffic diversion operations.</li><li>Knowledge of <b>traffic Diversion management</b> , <b>road work safety protocols,</b> and relevant legislation.</li><li>Candidates must be locally available in Qatar for immediate joining upon selection.</li></ul><p>Job Types: Temporary, Contract<br/>Contract length: 1 month</p><p>Application Question(s):</p><ul><li>Are you an Ashghal- approved HSE Officer?</li><li>Are you available to join Immediately?</li><li>Do you have experience in road closure and traffic management?</li></ul><p>Experience:</p><ul><li>HSE Officer: 5 years (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

HSE Officer- Road Closure / Traffic Management

Staffactory

<p><b>Location:</b> Nationwide (Remote &amp; Travel Required)<br/><i>Preferred locations: Palmdale, CA; Franklin, KY; or Ruther Glen, VA</i></p><p><b>Employment Type:</b> Full-Time, Exempt<br/><b>Pay Rate:</b> $45&ndash;$50 per hour (W2)</p><p><b>Job Purpose</b></p><p>We are seeking an experienced <b>Traffic General Manager</b> to lead and optimize inbound and outbound logistics operations across our U.S. Consolidation/Mixing Centers.</p><p>This high-impact role is responsible for managing a team of 10+ logistics and warehousing professionals nationwide, coordinating across multiple time zones, and delivering exceptional customer service to Trader Joe&rsquo;s.</p><p>The ideal candidate will be a strategic leader responsible for overseeing the efficient and cost-effective movement of goods into and out of the warehouse. This includes planning, scheduling, and coordinating inbound and outbound shipments, managing relationships with carriers and suppliers, and ensuring that shipments are delivered on time and in good condition to other service centers within the network. The role also handles logistics-related issues, such as lost or damaged goods claims and compliance with regulations.</p><p><b>Key Responsibilities</b></p><ul><li><b>Nationwide Team Leadership:</b> Manage, mentor, and develop a team of 10+ logistics professionals located across the United States, ensuring collaboration and performance across multiple time zones.</li><li><b>Vendor &amp; Broker Management:</b> Build and maintain strong relationships with vendors and logistics brokers. Oversee a large-scale broker network and ensure dedicated carriers maintain capacity for growth.</li><li><b>Customer Service for Trader Joe&rsquo;s:</b> Serve as the primary logistics contact for Trader Joe&rsquo;s, providing timely communication, resolving issues, and ensuring satisfaction.</li><li><b>Process Improvement:</b> Collaborate with Logistics and Service Center Managers to drive process improvements and implement best practices across all locations through key analytics and data.</li><li><b>Performance Management:</b> Establish and monitor KPIs and metrics, lead quarterly performance reviews, and foster skill development within the team.</li><li><b>Transportation Planning:</b> Plan and arrange transportation services to move freight, including carrier selection, rate negotiation, and shipment consolidation for cost efficiency.</li><li><b>Shipment Management:</b> Coordinate routing, scheduling, and tracking of shipments to ensure timely delivery through a systematic approach.</li><li><b>Communication and Coordination:</b> Act as a liaison between suppliers, carriers, and internal departments such as sales and dispatch.</li><li><b>Logistics Optimization:</b> Analyze data to identify areas for improvement, reduce transportation costs, and enhance supply chain efficiency.</li><li><b>Problem Resolution:</b> Handle issues such as lost or damaged goods and ensure compliance with transportation laws and regulations.</li><li><b>Warehouse and Fleet Supervision:</b> Supervise workers involved in shipping, storage, and maintenance, and ensure the proper condition of warehouses.</li><li><b>Financial &amp; Strategic Reporting:</b> Prepare financial and management reports, present industry rate trends, and align logistics operations with business objectives.</li><li><b>Compliance &amp; Safety:</b> Ensure all operations comply with company policies, industry regulations, and safety standards, including OSHA.</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 5+ years of progressive experience in traffic management, focusing on managing inbound/outbound shipments, vendor coordination, damaged goods claims, and team leadership across multiple time zones.</li><li>Bachelor&rsquo;s degree preferred (Supply Chain Management); equivalent experience considered.</li><li>Demonstrated leadership in managing and developing diverse teams.</li><li>Strategic thinker with strong organizational, analytical, and communication skills.</li><li>Proficient in Microsoft Office Suite and logistics-specific systems (TMW, WMS, Road Net TMS, Truckmate, PC Miler, Qualcomm GPS, Load Boards, Freight Calculators).</li><li>Ability to travel as required and work flexible hours, including weekends and holidays.</li><li>Strong data analytics skills, self-motivated, with full experience in supply chain management.</li></ul><p><b>Work Environment and Physical Requirements</b></p><ul><li>Ability to lift up to 50 pounds and work in warehouse or service center environments with variable temperatures.</li><li>Must be able to safely operate around heavy moving equipment in a fast-paced setting.</li><li>Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</li></ul><p><b>Disclaimer</b></p><p>This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required. Employee may be asked to perform other duties as required.</p><p>Job Type: Full-time</p><p>Pay: $45.00 - $50.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Location:</p><ul><li>Palmdale, CA (Required)</li></ul><p>Ability to Commute:</p><ul><li>Palmdale, CA (Required)</li></ul><p>Work Location: In person</p>

Traffic General Manager

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