trainer

Veritas HHS

<div>Veritas-HHS seeks a Trainer to work at the 20th Judicial District Child Support Services of TN office located in Nashville; TN
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here&rsquo;s our Mission and Core Values.
Mission &ndash; Do socially useful work, have fun, and prosper.
Core Values &ndash; Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Most places you work, someone else owns the outcome. Here, you do.
Veritas HHS is a management and employee-owned company serving families across 22 offices in North Carolina, Maryland, South Carolina, Tennessee, and Virginia. We help parents navigate child support &mdash; not as enforcers, but as partners working toward stability for kids and families. That work matters, and the people doing it should share in what gets built. We pride ourselves on our mission and employee ownership is how we back that up &ndash; Your success and the company&rsquo;s success are one in the same, by design. Employee ownership is just one of the many things we offer to show value to not only our company, but to our employees. It&rsquo;s one of the many ways we give back to those that do socially useful work, prosper, and have fun.
Benefits we offer:<ul><li>
Health Insurance</li><li>
Dental Insurance
</li><li>Vision Insurance
</li><li>401(k)
</li><li>STD, LTD
</li><li>Life Insurance
</li><li>Employee Assistance Program
</li><li>Telehealth Services
</li><li>Identity Theft Protection
</li><li>Paid Time Off
</li><li>Rewards Program
</li></ul>About the Position:
Under the direction of the Chief Trainer, the Trainer manages the training and quality assurance program, develops training materials, performs periodic quality reviews, and provides input on office performance data, operational effectiveness and process improvement opportunities.
Primary Responsibilities:
<ul><li>Develops three-week new employee training program to include new employee onboarding and orientation, Child Support 101, Customer Service and Introduction to TCSES (State-Wide Computer System)
</li><li>Develops and maintains a training plan for ongoing and refresher training such as Team Building, Sexual Harassment, Critical Thinking, Customer Service and Collections and Negotiations
</li><li>Maintains training calendar, schedules and notifies participants and their supervisors, and coordinates all training session activities
</li><li>Delivers group training and remedial training at the management&rsquo;s team request
</li><li>Develops and revises training modules and handouts
</li><li>Works with supervisors and staff to develop desk guides
</li><li>Monitors and evaluates training program&rsquo;s effectiveness, including following up with participants and their supervisors to ensure learning objectives are met
</li><li>Identifies and assesses current and future training needs using annual performance appraisals and quality assurance results in consultation with the management team
</li><li>Assists as a member of the management team with developing and revising Standard Operating Procedures
</li><li>Oversees the office response to State Self-Assessment Reports and customer complaints
</li><li>Conducts targeted QA reviews based on management priorities
</li><li>Prepares and provides training reports to the management team
</li></ul>Qualifications<ul><li>
Bachelor&rsquo;s degree preferred
</li><li>At least two years&rsquo; experience in child support case management or related field
</li><li>At least two years' experience in training
</li><li>Knowledge of current child support policy and procedures
</li><li>Strong written and oral communication skills
</li><li>Knowledge of computers and software (Microsoft and Adobe products).</li></ul>
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com.</div>

Trainer

Enablers

Job Description:Enablers Karachi is hiring an Incubator Trainer who will be responsible for training and mentoring students in entrepreneurship, business skills, and startup development. The trainer will conduct interactive sessions and help students develop practical skills for launching and managing startups.Responsibilities:<ul><li>Conduct training sessions for students</li><li>Teach entrepreneurship and startup basics</li><li>Guide students in idea generation and business planning</li><li>Deliver workshops on communication, marketing, and freelancing skills</li><li>Monitor student progress and provide feedback</li><li>Create simple training materials and activities</li><li>Encourage practical learning and project-based tasks</li></ul>Requirements:<ul><li>Strong communication and teaching skills</li><li>Experience in training, teaching, or mentoring students</li><li>Knowledge of startups, freelancing, or business development</li><li>Bachelor&rsquo;s degree (preferred but not mandatory)</li></ul>Compensation:<ul><li>Percentage-based income share model</li><li>Earnings will be calculated on student enrollment</li><li>Details will be discussed during the interview</li></ul>Work Location: Hybrid remote in Karachi Gulshan-E-Iqbal

Incubator Trainer

Opiniion

<div>Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional service and innovation, earning recognition as one of America&rsquo;s fastest-growing private companies. Driven by a forward-thinking team, we&rsquo;re shaping the future of resident engagement. Our continued growth and commitment to innovation make this an exciting time to be part of our team!<h3 class="jobSectionHeader"> 
LOCATION: Lehi, UT</h3><h3 class="jobSectionHeader">
POSITION OVERVIEW:</h3>
As a Product Trainer at Opiniion, you will play a crucial role in ensuring that our clients and internal teams are proficient in utilizing our property management software. You will be responsible for providing comprehensive training programs to both new and existing clients, as well as internal team members. Your expertise and dedication will contribute to the success and continuous improvement of Opiniion's products and services.<h3 class="jobSectionHeader">
RESPONSIBILITIES:</h3><ul><li>
All New and Existing Client Product Training:</li><li><div><ul><li>
Conduct thorough product training sessions for new and existing clients to ensure optimal utilization of Opiniion's property management software.</li><li>
Tailor training programs to meet the specific needs and requirements of clients, addressing their unique challenges.</li></ul></div></li><li>
Opiniion New Team Member Product Training:</li><li><div><ul><li>
Provide comprehensive product training for new team members, including Sales, Customer Success Managers (CSMs), and Onboarding specialists.</li><li>
Facilitate onboarding programs to integrate new team members seamlessly into Opiniion's work environment.</li></ul></div></li><li>
Opiniion New Team Member Industry Training:</li><li><div><ul><li>
Deliver industry-specific training to new team members, ensuring a deep understanding of property management trends, challenges, and best practices.</li></ul></div></li><li>
Maintaining Knowledge Base:</li><li><div><ul><li>
Regularly update and maintain Opiniion's knowledge base with the latest product features, functionalities, and training materials.</li><li>
Create and organize training resources for easy accessibility by clients and internal teams.</li></ul></div></li><li>
Becoming The Product Expert at Opiniion:</li><li><div><ul><li>
Continuously deepen your knowledge of Opiniion's property management software to become the go-to expert within the organization.</li><li>
Stay informed about industry trends, competitor products, and emerging technologies.</li></ul></div></li><li>
Product Team Member:</li><li><div><ul><li>
Collaborate with the product development team to provide valuable insights and feedback based on client and team training experiences.</li><li>
Contribute to the enhancement of product features and functionalities through active engagement with the development team.</li></ul></div></li><li>
Responsible for Development Retrospective Team Trainings:</li><li><div><ul><li>
Conduct retrospective team training for the Opiniion team on new product releases and updates.</li><li>
Ensure that the entire Opiniion team is well-versed in the latest developments and equipped to support clients effectively.</li></ul></div></li></ul><h3 class="jobSectionHeader">
QUALIFICATIONS:</h3><ul><li>
Bachelor&rsquo;s Degree or Previous experience in product training, preferably in the tech industry.</li><li>
At least 3 years of experience in product training, consulting, or customer support, preferably within the technology industry.</li><li>
Strong presentation and communication skills.</li><li>
In-depth knowledge of property management software or related technologies.</li><li>
Proven ability to adapt training programs to various audiences.</li><li>
Continuous learning mindset and a passion for staying updated on industry advancements.</li><li>
Basic knowledge of technical content writing</li></ul>
If you are enthusiastic about technology, enjoy educating others, and want to be a key player in shaping the success of Opiniion's products, we&rsquo;d love to hear from you!
OPINIION&rsquo;S CULTURE:
At Opiniion, we take our work seriously, but we don&rsquo;t take ourselves too seriously! Our culture has been affectionately coined &quot;Funfessional&quot;&mdash;a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares&mdash;about our clients, their residents, and each other.<h3 class="jobSectionHeader">
BENEFITS SNAPSHOT:</h3><ul><li>
Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents.</li><li>
401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.</li><li>
Pre-tax Health Spending Accounts (HSA).</li><li>
Paid Parental Leave for all new parents (including adoption or foster care).</li><li>
Unlimited Time Off policies.</li><li>
10 Paid Holidays annually.</li><li>
Monthly Gym Reimbursement benefit.</li></ul>
*Note that the above benefits are available only to full-time employees of Opiniion* 
Opiniion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.</div>

Product Trainer

EDUHUB MANAGEMENT CONSULTANCIES CO.

AI &amp; Automation Trainer Location: Dubai, UAE Employment Type: Part-Time (Online) Organization: International Institute of Digital Marketing Studies (IIDMS)About the RoleIIDMS is seeking an experienced and industry-focused AI &amp; Automation Trainer to deliver our flagship Certified Applied Generative AI &amp; Automation Professional (CAGAP) program.The ideal candidate should possess hands-on expertise in Generative AI tools, Prompt Engineering, AI-powered productivity solutions, and business automation applications. The trainer will be responsible for delivering practical, business-oriented training to working professionals and corporate learners.Key Responsibilities<ul><li>Deliver instructor-led training for the Certified Applied Generative AI &amp; Automation Professional (CAGAP) program.</li><li>Conduct practical workshops, demonstrations, and hands-on exercises using leading AI platforms.</li><li>Guide learners in applying AI tools to real-world business scenarios.</li><li>Support participants in developing AI-powered workflows and automation projects.</li><li>Develop and update training materials, assessments, case studies, and learning resources.</li><li>Evaluate learner progress and provide mentoring throughout the program.</li></ul>Required ExpertiseCandidates should have strong practical experience in:<ul><li>Generative AI Fundamentals</li><li>ChatGPT, Google Gemini, Claude AI, Microsoft Copilot, Perplexity AI, and NotebookLM</li><li>Prompt Engineering and Prompt Optimization</li><li>AI-Powered Content Creation</li><li>AI for Business Communication and Productivity</li><li>Research and Report Generation using AI</li><li>Workflow Automation Concepts</li><li>No-Code and Low-Code Automation Tools</li><li>AI Applications in Marketing, Sales, Customer Experience, and Business Operations</li><li>AI Governance, Ethics, Security, and Responsible AI Practices</li></ul>Preferred Qualifications<ul><li>Bachelor's or Master's degree in Business, Information Technology, Computer Science, AI, or a related field.</li><li>Minimum 3 years of AI training, consulting, or implementation experience.</li><li>Experience delivering corporate training programs and professional certification courses.</li><li>Strong presentation, facilitation, and communication skills.</li><li>Relevant certifications in Artificial Intelligence, Generative AI, Automation, or Digital Transformation.</li></ul>What We Are Looking For<ul><li>Ability to simplify complex AI concepts for business professionals.</li><li>Strong understanding of practical business applications of AI.</li><li>Experience conducting interactive workshops and project-based learning.</li><li>Passion for emerging technologies and continuous learning.</li></ul>Apply NowInterested candidates may submit their updated CV and relevant certifications to:Email: hr@eduhubinstitute.comSubject: Application &ndash; AI &amp; Automation TrainerOnly shortlisted candidates will be contacted.Work Location: In person

AI & Automation Trainer

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a proactive and detail-oriented Catalog Trainer to drive training excellence and process standardization across our regional catalog operations. The role will be responsible for designing and delivering training programs, maintaining SOPs, identifying process gaps, and ensuring consistent execution across internal and outsourced teams.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Design, develop, and maintain training materials, guides, SOPs, and knowledge resources for catalog operations.
 </li>
 <li>
 Conduct onboarding and refresher training sessions for regional teams, new hires, and outsourced partners.
 </li>
 <li>
 Lead SOP alignment workshops to ensure consistent understanding and execution across markets.
 </li>
 <li>
 Identify process and SOP gaps, recommend improvements, and work with stakeholders to implement solutions.
 </li>
 <li>
 Measure training effectiveness through assessments, quality scores, productivity metrics, and operational KPIs.
 </li>
 <li>
 Monitor SOP adherence and collaborate with Quality and Operations teams to drive continuous improvement.
 </li>
 <li>
 Analyze recurring errors and performance trends to identify training needs and corrective actions.
 </li>
 <li>
 Act as the central point of contact for process updates, ensuring timely communication and adoption across teams.
 </li>
 <li>
 Support change management initiatives by developing training plans for new tools, processes, and operational changes.
 </li>
 <li>
 Partner with cross-functional teams to standardize catalog operations and improve overall content quality.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Education, Operations, Linguistics, or a related field.
 </li>
 <li>
 4+ years of experience in Training, Learning &amp; Development, Quality Assurance, Content Operations, Catalog Management, or a related field.
 </li>
 <li>
 Bilingual proficiency in English and Arabic is required.
 </li>
 <li>
 Experience developing training content, SOPs, and process documentation.
 </li>
 <li>
 Experience working with regional teams and outsourced operations is highly preferred.
 </li>
 <li>
 Experience in e-commerce, marketplace, retail, or catalog operations is preferred.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Strong training, coaching, and facilitation skills.
 </li>
 <li>
 Excellent communication and presentation skills in both English and Arabic.
 </li>
 <li>
 Strong understanding of process documentation, SOP management, and operational excellence.
 </li>
 <li>
 Analytical mindset with the ability to translate data into actionable training initiatives.
 </li>
 <li>
 Strong stakeholder management and cross-functional collaboration skills.
 </li>
 <li>
 Ability to manage multiple projects and priorities in a fast-paced environment.
 </li>
 <li>
 High attention to detail and commitment to quality.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Catalog Trainer

Quest Diagnostics

<div>Specimen Processing Trainer - Lewisville, TX, Tuesday to Saturday, 2:00 PM to 10:30 PM 


This position is responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. The Trainer is responsible for providing input to Supervisors regarding the Specimen Preparation Technician's progress and performance and may also conduct process and compliance audits as needed. The Trainer is responsible for training of new hires and existing employees on an on-going basis ensuring they have the opportunity to learn critical skills needed for career progression. This position requires strong training, presentation, facilitation and communications skills. Must also demonstrate the ability to learn and understand the skills and processes that are being taught. The ability to draw from both internal and external resources and knowledge to maximize training effectiveness is required. 


Pay range: $24.82+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
<ul>
<li>Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours</li>
<li>Best-in-class well-being programs</li>
<li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li>
<li>healthyMINDS mental health program</li>
<li>Vacation and Health/Flex Time</li>
<li>6 Holidays plus 1 &quot;MyDay&quot; off</li>
<li>FinFit financial coaching and services</li>
<li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service</li>
<li>Employee stock purchase plan</li>
<li>Life and disability insurance, plus buy-up option</li>
<li>Flexible Spending Accounts</li>
<li>Annual incentive plans</li>
<li>Matching gifts program</li>
<li>Education assistance through MyQuest for Education</li>
<li>Career advancement opportunities</li>
<li>and so much more!</li>
</ul><div><div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div><ul><li>Responsible for coordinating and facilitating training for all new employees as well as existing employees</li>
<li>Responsible for maintaining a written training program and developing training as needed</li>
<li>Maintains all training materials, and might be called upon to answer questions during an inspection</li>
<li>Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all new employees</li>
<li>Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions</li>
<li>Called upon occasionally to attend additional meetings and training sessions as needed by department leadership</li>
<li>Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment</li>
<li>Demonstrates proficiency and understanding of all job duties and SOP&rsquo;s related to the Specimen Processing Department</li>
<li>Demonstrates and conveys a thorough understanding of how all the functions in Specimen Processing work together during training session</li>
<li>Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during training sessions</li>
<li>Demonstrates and conveys an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory of services</li>
<li>Understands and conveys the complex relationship between test(s) ordered and specimen received during training sessions</li>
<li>Completes all required written documentation, legibly and within the assigned timeframe</li>
<li>Performs other duties as assigned</li>
</ul>
Required Work Experience:
Internal candidates must have minimum of one year in PR Tech/Group Leader or related role

Preferred Work Experience:
<ul><li>Minimum of 3 years Lab experience preferably in production environment</li>
<li>Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience.</li>
<li>Training background or equivalent experience preferred</li>
<li>Training coursework/certification preferred (i.e. adult learning theory, ASTD, etc.)</li>
</ul>
Physical and Mental Requirements:
<ul><li>Works in a biohazard environment, practicing good safety habits</li>
<li>Handles multiple tasks and works in a production environment</li>
<li>Able to sit or stand for long periods</li>
</ul>
Skills:
<ul><li>Excellent verbal and written communication skills and the ability to convey information and concepts are required</li>
<li>PC skills including a working knowledge of MS Office applications.</li>
<li>Maintains composure while working with new trainees and experienced employees that are difficult to train</li>
<li>Reflects good judgment at all times when determining what action to take when resolving problems</li>
<li>Demonstrates strong leadership and interpersonal skills that foster a positive environment</li>
<li>Exhibits flexibility and ability to adapt to changes in procedures and the training of those procedures quickly</li>
</ul>
Education
<ul>
<li>High School Diploma or Equivalent (Required)</li></ul></div>

Specimen Processing Trainer

Zoll Medical Corporation

<div>Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. 
 
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. 
 
At ZOLL, you won't just have a job. You'll have a career&mdash;and a purpose. 
 
Join our team. It's a great time to be a part of ZOLL! 
 
Job Summary 
 
As a member of our growing Technical Service Training team, you will play a key role in delivering high-quality technical training to customers, distributors, and business partners around the world. Based primarily out of our new ExpertCare Training Center in Rolling Meadows, IL, you will serve as a Subject Matter Expert for ZOLL's ventilator product portfolio. As business needs require, you will also support training on aspirators, defibrillators, and other products within the Acute Care Technology (ACT) portfolio. In this role, you will leverage your technical expertise to help others succeed by providing instruction on product operation, hardware and software functionality, troubleshooting, repair, and maintenance procedures. Whether teaching in the classroom, facilitating hands-on learning experiences, or working directly with customers and colleagues, you will have a direct impact on the quality and effectiveness of our global service organization. If you enjoy learning new technologies, sharing knowledge, solving technical challenges, and collaborating with people from diverse backgrounds and regions, this is an exciting opportunity to grow your expertise while helping others develop theirs. You will stay current on product updates, emerging technologies, and field issues reported by customers, using those insights to identify opportunities for continuous improvement and drive enhancements to the technical training curriculum across product lines. This position requires successful completion of certification-level courses before providing technical instruction for ZOLL service accreditation programs. In addition, you will develop and deliver customized domestic and international training programs based on evolving business needs. As part of a collaborative global training team, you will have opportunities to expand your experience, build relationships across regions, and contribute to the continued growth of ZOLL's world-class technical training organization. Join us and help develop the next generation of technical service professionals while advancing your own career in a truly global environment. 
 
Essential Functions<ul><li>
Deliver hands &ndash;on and virtual (web-based, instructor-led) training directly to biomedical engineers and technicians on ZOLL's line of ventilators, aspirators, defibrillators and other products within the Acute Care Technology portfolio.</li><li>
Act as a Subject Matter Expert for certifying others in the areas of device operation, preventative maintenance, troubleshooting and repair (BPs, ASPs, ZOLL technicians, trade shows, webinars etc.).</li><li>
Create courseware content using online LMS tools, MS PowerPoint, MS Excel and using available graphics and multimedia software.</li><li>
Act as a key resource for ZOLL technical support and troubleshooting teams.</li><li>
Revise training curriculum and methods as needed to improve effectiveness.</li><li>
Work with video production and E-learning developers to assist in creating new training content for various distribution channels.</li><li>
Manage technical training equipment and tools inventory to ensure logistical needs are met to support ZOLL training programs.</li><li>
Attend cross-functional meetings as a representative of the service technical training team</li><li>
Train new hires, assess and certify new trainers domestically and internationally</li></ul> 

Required/Preferred Education and Experience<ul><li>
Bachelor's Degree In related field (strongly preferred)
</li><li>2 Years' experience as a technical trainer, service technician or relevant experience (preferred)
</li><li>Prior experience with mechanical ventilators either as a technician or respiratory therapist (preferred)
</li><li>Prior experience delivering instructor-led and virtual content, and hands-on technical training to customers, public audiences, and internal teams (preferred)
</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Background in electronics or clinical/biomedical engineering.
</li><li>Knowledge of modern training tools and course development software. Excellent documentation, communication and time management skills.
</li><li>Experience with technical writing and classroom instruction.
</li><li>Exceptional interpersonal skills
</li><li>Previous experience in a customer-facing role as a technical expert.
</li></ul> 
Travel Requirements<ul><li>
Up to 50% Travel required
</li></ul> 
Physical Demands 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>
Standing - Occasionally
</li><li>Walking - Occasionally
</li><li>Sitting - Constantly
</li><li>Talking - Occasionally
</li><li>Hearing - Occasionally
</li><li>Repetitive Motions - Frequently
</li></ul> 
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</div>

Technical Trainer

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