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training specialist

Solaiman Bin Saleh Al-Mohileb Co. (Closed Joint Stock)

<div>
 
 
 Job Title: Training Specialist
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Nationality:
 
 Any
 
 
 
 Iqama:
 
 
 Valid &amp; Transferable (mandatory)
 
 
 
 
 
 
 
 🔹 About the Role
 
 
 
 We are seeking a proactive and skilled
 
 Training Specialist
 
 to join our team in Riyadh. The ideal candidate will be responsible for developing, delivering, and evaluating training programs that enhance employee performance and support organizational goals.
 
 
 
 
 
 
 🔹 Key Responsibilities
 
 
 <ul>
 <li>
 Identify training needs through performance evaluations, feedback, and departmental requests.
 </li>
 <li>
 Design, develop, and deliver training programs, workshops, and materials.
 </li>
 <li>
 Implement onboarding and orientation sessions for new employees.
 </li>
 <li>
 Evaluate the effectiveness of training programs and recommend improvements.
 </li>
 <li>
 Coordinate with department heads to ensure training aligns with business objectives.
 </li>
 <li>
 Maintain accurate training records and prepare regular training reports.
 </li>
 <li>
 Support continuous learning initiatives and competency development across the organization.
 </li>
 </ul>
 
 
 
 
 
 🔹 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in HR, Business Administration, Education, or related field.
 </li>
 <li>
 Minimum
 
 3&ndash;5 years
 
 experience in Training &amp; Development.
 </li>
 <li>
 Strong knowledge of training methods, content development, and facilitation.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Proficiency in Microsoft Office and e-learning tools.
 </li>
 <li>
 
 Valid and transferable Iqama
 
 is a must.
 </li>
 </ul>
 
 
</div>

Training Specialist

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Deliver training programs that align with business objectives and employee development needs
 </li>
 <li>
 Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels
 </li>
 <li>
 Assess training effectiveness through feedback, assessments, and performance metrics
 </li>
 <li>
 Partner with managers and stakeholders to identify training needs and propose tailored learning solutions
 </li>
 <li>
 Prepare training reports and insights to measure ROI and support strategic decision-making
 </li>
 <li>
 Stay updated with industry best practices, new training methods, and technologies to enhance learning impact
 </li>
 <li>
 The ability to assess the new hire candidates' skills and qualifications pre-joining
 </li>
 
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field
 </li>
 <li>
 3-5 years of proven experience as a Training Specialist, L&amp;D Specialist, or similar role
 </li>
 <li>
 Strong knowledge of training methodologies (classroom, blended learning, e-learning, coaching
 </li>
 </ul>
 <ul>
 <li>
 Excellent presentation, facilitation, and communication skills in English (Arabic is a plus)
 </li>
 <li>
 Ability to develop training content and adapt it to different audiences
 </li>
 <li>
 Analytical mindset with experience in measuring training effectiveness (KPIs, ROI)
 </li>
 <li>
 Proficiency in MS Office and familiarity with Learning Management Systems (LMS)
 </li>
 
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards &amp; Recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 
 </ul>
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #KSABayut
 
</div>

Tabby | تابي

<div>
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س11,000 / month
 
 
 
 
 Description
 
 
 
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 
 
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
 </li>
 <li>
 Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
 </li>
 <li>
 Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
 </li>
 <li>
 Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
 </li>
 <li>
 Participate in Quality Calibrations sessions
 </li>
 <li>
 Provide recommendations for procedural improvements (NHT student feedback)
 </li>
 <li>
 Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 You have 5+ years of experience in customer service, with a proven track record of success
 </li>
 <li>
 You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
 </li>
 <li>
 You have a bachelor's degree in a related field (e.g. communication, psychology, business)
 </li>
 <li>
 You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
 </li>
 <li>
 You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
 </li>
 <li>
 You are able to work independently and as part of a team.
 </li>
 <li>
 You have Excellent organizational and time management skills.
 
 
 
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience with designing and facilitating virtual and face to face training.
 </li>
 <li>
 Knowledge of adult learning principles and instructional methodologies in training and development.
 </li>
 <li>
 Experience with learning management systems (LMS or LXP).
 </li>
 <li>
 Certification in customer service training or related soft skills.
 
 
 
 </li>
 </ul>
</div>

Customer Service Trainer - KSA Residence

Kaplan Middle East & North Africa

Recruitment Specialist at Kaplan Middle East & North Africa Kaplan is a world leading Professional Education sector and is currently experiencing rapid growth in the MENA region. In supporting this growth, we are seeking to hire an experienced Freelance Project Management Trainer. Successful candidates will develop bespoke course content and deliver training courses. Your Profile <ul> <li>Candidates will have a Bachelor's degree and ideally also a Master's Degree in a relevant subject</li> <li>Relevant accreditations and knowledge in project management such as PMP, PRINCE2, PMI-ACP, or APM PMQ</li> <li>At least 10 years of experience in Project Management</li> <li>At least 3 years of experience in Training, Coaching and people development in Project Management and related qualifications like PMP, CAPM, etc.</li> <li>Excellent presentation skills - written and verbal.</li> <li>Excellent interpersonal and communication skills</li> <li>Fluency in English is required and Arabic is preferred.</li> <li>Willingness to travel in GCC region.</li> </ul> Your Skills & Knowledge We are looking for people with an advanced-level knowledge of Project Management. This should include the following: <ul> <li>Knowledge and experience of training in formal project management methodologies</li> <li>Deep understanding of the core disciplines in project management - such as Risk management, Quality Management, Change Management, etc.</li> <li>Expertise in the methods and tools utilized by project managers through the key stages within a project management lifecycle.</li> <li>Knowledge of Agile techniques and emerging trends within the industry</li> <li>Advanced level of knowledge in using project management tools - e.g., MS Projects</li> </ul> Apply Now! If you are passionate about Freelance Project Management Trainer and you are eager to collaborate with a dynamic team, with a company with an ambitious development agenda and to work with some of the most well known and respected organizations in the Middle East, then we want to hear from you! We will try to reply to all enquiries but due to the expected volume of applicants we hope you understand that we may be unable to get back to you unless you have been selected to progress. Seniority level <ul> <li>Mid Senior level</li> </ul> Employment type <ul> <li>Contract</li> </ul> Job function <ul> <li>Education and Training</li> </ul> Industries <ul> <li>Professional Training and Coaching</li> </ul> Referrals increase your chances of interviewing at Kaplan Middle East & North Africa by 2x. Get notified about new Freelance Instructor jobs in Riyadh, Saudi Arabia. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Freelance Project Management Trainer

Ten Lifestyle Group

<div><h3 class="jobSectionHeader">Your Talent Can Shape the Future of Travel Training!</h3>
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. 
We deliver our service through a combination of Ten&rsquo;s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? 
This role will include inducting new employees, coaching of existing employees, running refreshing training sessions on best practise processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks if trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support of testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching session will mainly be delivered remotely but could also be done as classroom face-to-face sessions. 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs.
Training and Development Programs Inductions<ul><li>Deliver induction training: ensuring dynamic sessions, sensible spread of information &amp; timing of sessions as well as ample time for practical exercises
</li><li>Ensure all training material regularly updated and available before each session
</li><li>Deliver (1 &ndash; 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary)</li><li>Manage and ensure completion of any training to be delivered within the first 12 weeks</li><li>Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs</li></ul> 
Delivery of the ongoing and development training:<ul><li>Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes</li><li>Deliver training modules as and when required, including refresher training
</li><li>Update training modules and manual as new processes are implemented within the company</li><li>Work with line managers to identify training needs for individuals and teams</li><li>Work closely with key stakeholders specific travel travel [I.e. Member Satisfaction, Account Managers and Product] regarding training needs in terms of feedback (including NPS)</li></ul> 
Coaching<ul><li>Support team managers to coach LMs (objectives to be agreed for individuals with team manager ) on the floor
</li><li>Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback</li><li>Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly</li></ul> 
Improvement of Travel processes/systems and other travel related project work<ul><li>Closely work with the other travel trainers within Ten and do align training needs and schedules with Ten globally
</li><li>Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measure to further improvement of efficiencies, training of new processes and monitor/reporting of improvements
</li><li>Be involved in sign-off and assist in the implementation of new releases</li><li>Support the Development Team in testings, process changes etc.</li></ul> 
Stakeholder Collaboration, Communication and employee engagement<ul><li>Collaborate with HR, department managers, and other stakeholders to align talent development efforts with the overall strategic objectives of Ten.</li><li>Support with induction training and onboarding through facilitation of sessions.</li><li>Promote a culture of employee engagement by fostering a supportive and motivating work environment.
</li><li>Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives.</li></ul> 
BEHAVIORAL EXPECTATIONS:
 As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. 
We encourage diverse philosophies, cultures and experiences.
We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.
Specific behavioral traits we want to see:<ul><li>Advocate for personal &amp; professional development, and can provide evidence of their growth mindset</li><li>Ability to influence team performance and culture</li><li>Demonstrates a willingness to learn TD specific tools and methods</li></ul> 
EDUCATION/EXPERIENCE:<ul><li>Minimum High School Diploma
</li><li>Practical Experience and Projects: hands-on projects and real-world scenarios that allow you to apply your knowledge and skills in talent development.
</li><li>Knowledge and experience in key L&amp;D practices is preferred.</li><li>Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry</li><li>At least 3 years experience working on Amadeus GDS system.</li></ul> 
ROLE SPECIFIC COMPETENCIES:<ul><li>Invests in their own professional development by attending relevant workshops, conferences, and training courses to stay current in the field.</li><li>Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams)</li><li>Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training.
</li><li>Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of +75</li><li>Demonstrates an understanding of Ten&rsquo;s program launch process and their roles/responsibilities</li><li>Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment.
</li><li>Role models Ten&rsquo;s values in all design, delivery and communications</li><li>Competently communicates program changes/training updates to key stakeholders</li><li>Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn&rsquo;t need to be chased for updates.
</li><li>Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate.</li></ul> 
WORK ENVIRONMENT / CONTRACT TYPE:
In-Office or Hybrid
Requirements
Experience :<ul><li>
Min 3 years experience in Training and Talent Development capacity</li></ul><ul>
<li>Experience in the facilitation of training sessions either face-to-face and/or virtually.</li>
<li>Min 3 years within a Travel and/or Aviation industry having worked with a GDS.</li>
</ul>
Knowledge:<ul>
<li>
Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe.
</li><li>Training and Development Methods: Be well-versed in various training and development methods, such as e-learning, classroom training, mentoring, coaching, and on-the-job training.</li>
<li>Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs.</li>
<li>Performance Management: Understand performance management systems, including goal setting, performance appraisal, and feedback mechanisms.</li>
<li>Legal and Compliance: Stay informed about relevant labor laws, regulations, and compliance requirements related to talent development and HR practices.</li>
<li>Travel &amp; Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options, and leisure activities.</li>
<li>Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus.
</li></ul>Knowledge, Skills &amp; Abilities: 
<ul>
<li>
Possess strong verbal and written communication skills in professional English to effectively convey training objectives, facilitate discussions, and write training materials. Additional languages either German or French beneficial.
</li><li>Be skilled in facilitating group discussions, workshops, and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation.</li>
<li>Ability to design, develop, and update training materials and programs, considering adult learning principles and various learning styles.</li>
<li>Analytical skills to gather and interpret data related to training effectiveness and make data-driven decisions for program improvement.</li>
<li>Manage multiple training projects simultaneously, including planning, scheduling, budgeting, and resource allocation.</li>
<li>Familiarity with learning management systems (LMS), e-learning authoring tools, and other technology platforms used for training and development.</li>
<li>Skill in handling conflicts and challenges that may arise during training or mentoring sessions.</li>
<li>Ability to provide constructive feedback and mentor individuals to help them develop their skills and careers.</li>
<li>Proficiency in Microsoft Office skills is essential and significantly enhances your productivity and effectiveness in the workplace. (Excel, Word, PowerPoint, Outlook, Access, OneNote)</li></ul> 
 
Behavioral Expectations:
As a Talent Development Specialist, you will be expected to role model the behaviors associated with our values: Member Focused, Trustworthy, and Pioneering.
We encourage diverse philosophies, cultures and experiences.
We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.
Specific behavioral traits we want to see:<ul><li>
Advocate for personal &amp; professional development, and can provide evidence of their growth mindset</li><li>
Ability to influence team performance and culture</li><li>
Demonstrates a willingness to learn TD specific tools and methods Improvement of Travel processes/systems and other travel related project work</li></ul>
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
Rewards designed around you:<ul>
<li>
A competitive salary package.
</li><li>Hybrid working. You can combine working from home and working from the office. If you don&rsquo;t live near our office, then we are open to fully remote working options too.</li>
<li>Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.</li>
<li>Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave</li>
<li>Extra Rewards. Lucrative Ten Loyalty Rewards program.</li>
<li>Remote Working Holidays - possibilities to Travel and Work!</li>
<li>Employee Discounts. Access to lots of great travel and entertainment discounts as our clients&rsquo; members would!</li>
<li>Be part of our global, dynamic, and inclusive Team, with diversity at its core.</li>
<li>Genuine career opportunities within a dynamic and international company.</li>
<li>Safe &amp; secure offices located in Kingdom of Saudi Arabia / United Kingdom.
</li></ul>Who We Are 
Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.
We deliver our service through a combination of Ten&rsquo;s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. 
To find out more about Ten, please watch this short video This is what we Do!
Commitment to Diversity 
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
&ldquo;Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.&rdquo;</div>

Talent Development Specialist | Travel

GovCIO

<div>Overview:
<div>
GovCIO is currently hiring for a RSNF Curriculum Development Specialist to Provide technical and administrative support services for the analysis, maintenance, and development of training curriculum. This position will be located in Riyadh, KSA and will be an onsite position.</div>
Responsibilities:
<div>
Provide technical and administrative support services for the analysis, maintenance, and development of training curriculum, courseware, and training systems by:</div><div></div><div> 
Analyze the current courseware and curriculum used by the RSNF to identify training and education gaps, and select appropriate media types and delivery modalities to meet new training requirements and enhance existing training solutions to align with job performance.</div><div></div><div> 
Assist the RSNF in the functions of a central Curriculum Management organization within the Learning Education Center in Riyadh.</div><div> 
</div><div>Assess courseware products in accordance with current NAVEDTRA standards.</div><div></div><div> 
Establish implementation of the US Navy end-to-end process (NETC End-To-End Standard Operating Procedures) and tailor it for use within RSNF for the management of curriculum development, updates, or modifications.</div><div></div><div> 
Establish the ability to develop or update RSNF courseware (Classroom and Interactive Multimedia Instruction).</div><div></div><div> 
Provide technical guidance in the design, development, modification/enhancement, preparation of specifications, and preparation and/or review of technical and management support documentation for training system(s) testing and maintenance support.</div><div></div><div> 
Provide technical assistance in the design, development, modification/enhancement, preparation of specifications, and preparation and/or review of technical and management support documentation for training system(s) testing and maintenance support.</div>
Qualifications:
<div>
 Bachelor&rsquo;s degree and 2-5 years experience (or commensurate)</div><div></div><div> 
BS in a field related to the assigned program or position AND a minimum of four (4) years of direct military experience in the associated functional task - OR &ndash; ten (10) years of combined military and civilian experience in the associated functional task. 
 
Must have professional knowledge of Navy management theories, policies, principles, procedures, and techniques. 
 
Must be a United States citizen or a Saudi national</div><div></div><div> 
#nss #tm</div>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. 
 
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div> 
What You Can Expect</div><div></div><div> 
Interview &amp; Hiring Process</div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:</div><ul><li>
During the Interview Process</li><li><ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li></ul><ul><li>
During the Hiring Process</li><li><ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:</li><li><ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div>
Employee Perks</div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div> 
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div> 
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div> 
Posted Pay Range</div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $69,900.00 - USD $80,030.00 /Yr.</div>

RSNF Curriculum Development Specialist

Damas Jewellery

<div>
 
 
 About the company:
 
 
 
 
 
 
 Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, Today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery&rsquo; varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.
 
 
 
 
 
 
 Website:
 
 http://www.damasjewellery.com
 
 
 
 
 
 
 Principle Accountabilities:
 
 
 <ul>
 <li>
 Design, develop, and deliver comprehensive training programs for new and existing sales staff, focusing on jewellery product knowledge, sales techniques, customer engagement, and brand values.
 </li>
 <li>
 Conduct training sessions in both classroom and Online, to ensure sales team members are equipped with the necessary skills to excel in their roles.
 </li>
 <li>
 Deliver In-Store training and In-class coaching session to existing staff across the Kingdom
 </li>
 <li>
 Collaborate with the management team to identify training needs, gaps in knowledge, and areas for improvement within the sales team.
 </li>
 <li>
 Stay up to date with the latest industry trends, market dynamics, and product offerings to provide accurate and relevant training content.
 </li>
 <li>
 Develop training materials, including presentations, training manuals, and interactive exercises, to support effective learning and retention.
 </li>
 <li>
 Implement assessment tools and evaluations to measure the effectiveness of training programs and identify areas for further improvement.
 </li>
 <li>
 Provide individual coaching and feedback to sales associates to help them improve their sales techniques, customer interactions, and product knowledge.
 </li>
 <li>
 Organize and lead role-playing exercises, simulations, and on-the-job training sessions to reinforce learning outcomes.
 </li>
 <li>
 Collaborate with product managers, marketing teams, and other stakeholders to ensure alignment between training content and product strategies.
 </li>
 <li>
 Continuously evaluate and refine training methodologies to adapt to changing market trends and sales strategies.
 </li>
 <li>
 Monitor sales team performance post-training, identify areas of ongoing development, and provide targeted support as needed.
 </li>
 <li>
 Assist in the onboarding process for new sales team members, ensuring a smooth transition into their roles.
 </li>
 <li>
 Maintain accurate records of training activities, attendance, and performance metrics.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirement Qualifications
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Graduate with specialization in HR/Training
 </li>
 <li>
 Additional certification in Training &amp; Development/CRM is an advantage.
 </li>
 <li>
 HRD/GIA Certification is a plus
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 3-5 years of similar experience in large organizations of which at least 1-2 years should have been in the retail sector.
 
 
 
 
 
 
 Core Competencies / Skills :
 
 
 
 
 
 <ul>
 <li>
 Proficiency in MS Office
 </li>
 <li>
 Multitasking abilities
 </li>
 <li>
 Excellent command in English
 </li>
 <li>
 Excellent Presentation skills
 </li>
 <li>
 Creative thinking
 </li>
 <li>
 Strong communication and presentation skills, with the ability to engage and inspire learners at all levels
 </li>
 <li>
 Proficiency in creating training materials using various tools such as PowerPoint, video content, and e-learning platforms
 </li>
 <li>
 Excellent interpersonal skills to establish rapport with sales team members and foster a positive learning environment
 </li>
 <li>
 Detail-oriented with the ability to analyze training data and make data-driven recommendations for improvement
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple training initiatives simultaneously
 </li>
 <li>
 Flexibility to adapt training content and methods based on the unique needs of individual learners
 </li>
 <li>
 Professional demeanor, embodying the brand values and customer service standards of the company
 </li>
 <li>
 Willingness to travel to different retail locations as required
 </li>
 <li>
 Excellent knowledge of E-Learning techniques
 </li>
 </ul>
</div>

Retail Sales Trainer

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