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training specialist

Bayut KSA - بيوت السعودية

<div>
 <p>
  Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.
 </p>
 <p>
  In this role, you will:
  <br/>
 </p>
 <ul>
  <li>
   Deliver training programs that align with business objectives and employee development needs
  </li>
  <li>
   Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels
  </li>
  <li>
   Assess training effectiveness through feedback, assessments, and performance metrics
  </li>
  <li>
   Partner with managers and stakeholders to identify training needs and propose tailored learning solutions
  </li>
  <li>
   Prepare training reports and insights to measure ROI and support strategic decision-making
  </li>
  <li>
   Stay updated with industry best practices, new training methods, and technologies to enhance learning impact
  </li>
  <li>
   The ability to assess the new hire candidates' skills and qualifications pre-joining
  </li>
  <br/>
  <br/>
  <br/>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in a relevant field
  </li>
  <li>
   3-5 years of proven experience as a Training Specialist, L&amp;D Specialist, or similar role
  </li>
  <li>
   Strong knowledge of training methodologies (classroom, blended learning, e-learning, coaching
  </li>
 </ul>
 <ul>
  <li>
   Excellent presentation, facilitation, and communication skills in English (Arabic is a plus)
  </li>
  <li>
   Ability to develop training content and adapt it to different audiences
  </li>
  <li>
   Analytical mindset with experience in measuring training effectiveness (KPIs, ROI)
  </li>
  <li>
   Proficiency in MS Office and familiarity with Learning Management Systems (LMS)
  </li>
  <br/>
  <br/>
  <br/>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-performing and fast-paced work environment
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Rewards &amp; Recognition
  </li>
  <li>
   Learning &amp; Development
  </li>
  <br/>
 </ul>
 <p>
  Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
 <p>
  #KSABayut
 </p>
</div>


Training Specialist

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Training Specialist</b> to join our team! In this role you will will be responsible for training and enhancing the competencies of our employees. You will be planning and implementing training programs and workshops in a way that is interesting and useful to our employees. .</p><p></p><p><b>
What You'll Be Doing:</b></p><ul><li><p>
Evaluate employees and identify weaknesses</p></li><li><p>
Identify training needs according to needs</p></li><li><p>
Based on research, plan and implement training programs that will prepare employees for the next step of their career paths</p></li><li><p>
Build quarterly and annual training program</p></li><li><p>
Present all the technical and supply training requirements</p></li><li><p>
Prepare budget for training programs and workshops</p></li><li><p>
Encourage employees for training</p></li><li><p>
Oversee employee attendance and performance</p></li><li><p>
Track employee success and progress</p></li><li><p>
Manage the production of program marketing material in collaboration with the marketing team</p></li><li><p>
Communicate all the training programs on a timely basis</p></li><li><p>
Have a program announcement marketing strategy</p></li><li><p>
Prepare and deliver training courses</p></li><li><p>
Bring guest presenters if necessary</p></li><li><p>
Implement training KPIs</p></li><li><p>
Prepare and present reports on training program KIPs</p></li></ul><p></p><p><b>
What Required Skills You'll Bring:</b></p><ul><li><p>
13+ years of experience as a Training Specialist or similar role</p></li><li><p>
Experience with designing training programs and workshops</p></li><li><p>
Ability to lead a full training cycle is preferred.</p></li><li><p>
Experience with learning management software is preferred.</p></li><li><p>
Proficiency in MS Office and database software.</p></li><li><p>
Knowledge of various training and teaching methods</p></li><li><p>
Critical thinker and problem-solving skills</p></li><li><p>
Good communication, interpersonal &amp; time-management skills</p></li><li><p>
Fluent in both Arabic and English Languages</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Tabby | تابي

<div>
 <p>
  <strong>
   Department:
  </strong>
  Customer Support Ops
 </p>
 <p>
  <strong>
   Location:
  </strong>
  KSA
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  ر.س11,000 / month
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 <br/>
 <br/>
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
  </li>
  <li>
   Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
  </li>
  <li>
   Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
  </li>
  <li>
   Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
  </li>
  <li>
   Participate in Quality Calibrations sessions
  </li>
  <li>
   Provide recommendations for procedural improvements (NHT student feedback)
  </li>
  <li>
   Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge and Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have 5+ years of experience in customer service, with a proven track record of success
  </li>
  <li>
   You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
  </li>
  <li>
   You have a bachelor's degree in a related field (e.g. communication, psychology, business)
  </li>
  <li>
   You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
  </li>
  <li>
   You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
  </li>
  <li>
   You are able to work independently and as part of a team.
  </li>
  <li>
   You have Excellent organizational and time management skills.
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with designing and facilitating virtual and face to face training.
  </li>
  <li>
   Knowledge of adult learning principles and instructional methodologies in training and development.
  </li>
  <li>
   Experience with learning management systems (LMS or LXP).
  </li>
  <li>
   Certification in customer service training or related soft skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Customer Service Trainer - KSA Residence

Muller's Solutions

<div><p>M&uuml;ller's Solutions, a leading tech consulting firm specializing in Tech Outsourcing, Managed Services, and Global Tech Recruitment, is seeking a Senior Knowledge Management Specialist to join our innovative team. With a commitment to optimizing operations and delivering high-quality solutions, we have established a strong reputation across various regions, including Germany, Saudi Arabia, the United Arab Emirates, and Egypt.</p><p>
As a Senior Knowledge Management Specialist, you will lead the development and implementation of knowledge management strategies that facilitate knowledge sharing and enhance organizational learning. You will be responsible for overseeing the design and maintenance of knowledge repositories, capturing critical knowledge assets, and promoting a culture of continuous improvement and information accessibility.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Develop and execute knowledge management frameworks and strategies to improve knowledge sharing across the organization</li>
<li>Design and maintain comprehensive knowledge management systems, ensuring they are user-friendly and up-to-date</li>
<li>Conduct assessments of existing knowledge assets and identify gaps that need to be addressed</li>
<li>Foster strong working relationships with internal stakeholders to promote knowledge sharing initiatives</li>
<li>Lead training sessions and workshops to educate staff on knowledge management tools and practices</li>
<li>Monitor and evaluate the effectiveness of knowledge management initiatives and make data-driven recommendations for improvement</li>
<li>Stay abreast of trends and advancements in knowledge management practices and technologies</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Information Management, Business Administration, or a related field; Master's degree is a plus</li>
<li>Minimum of 5 years of experience in knowledge management or a related field</li>
<li>Demonstrated expertise in developing and implementing knowledge management strategies</li>
<li>Strong analytical, organizational, and project management skills</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Experience with knowledge management software and tools</li>
<li>Ability to work collaboratively across departments and levels of the organization</li>
<li>Knowledge of industry standards and best practices in knowledge management is preferred</li>
</ul><p><b>Benefits</b></p><p>
Why Join Us:</p><p></p><p>
Opportunity to work with a talented and passionate team.</p><p>
Competitive salary and benefits package.</p><p>
Exciting projects and innovative work environment.</p></div>

Senior Knowledge Management Specialist (6-Month)

Kaplan Middle East & North Africa

Recruitment Specialist at Kaplan Middle East & North Africa <p>Kaplan is a world leading Professional Education sector and is currently experiencing rapid growth in the MENA region. In supporting this growth, we are seeking to hire an experienced <b>Freelance Project Management Trainer</b>. Successful candidates will develop bespoke course content and deliver training courses.</p> Your Profile <ul> <li>Candidates will have a Bachelor's degree and ideally also a Master's Degree in a relevant subject</li> <li>Relevant accreditations and knowledge in project management such as <b>PMP</b>, PRINCE2, PMI-ACP, or APM PMQ</li> <li>At least <b>10 years of experience in Project Management</b></li> <li>At least 3 years of experience in Training, Coaching and people development in Project Management and related qualifications like <b>PMP, CAPM, etc.</b></li> <li>Excellent presentation skills - written and verbal.</li> <li>Excellent interpersonal and communication skills</li> <li><b>Fluency in English is required and Arabic is preferred.</b></li> <li><b>Willingness to travel in GCC region.</b></li> </ul> Your Skills & Knowledge <p>We are looking for people with an advanced-level knowledge of Project Management. This should include the following:</p> <ul> <li>Knowledge and experience of training in formal project management methodologies</li> <li>Deep understanding of the core disciplines in project management - such as Risk management, Quality Management, Change Management, etc.</li> <li>Expertise in the methods and tools utilized by project managers through the key stages within a project management lifecycle.</li> <li>Knowledge of Agile techniques and emerging trends within the industry</li> <li>Advanced level of knowledge in using project management tools - e.g., MS Projects</li> </ul> Apply Now! <p>If you are passionate about <b>Freelance Project Management Trainer</b> and you are eager to collaborate with a dynamic team, with a company with an ambitious development agenda and to work with some of the most well known and respected organizations in the Middle East, then we want to hear from you!</p> <p>We will try to reply to all enquiries but due to the expected volume of applicants we hope you understand that we may be unable to get back to you unless you have been selected to progress.</p> Seniority level <ul> <li>Mid Senior level</li> </ul> Employment type <ul> <li>Contract</li> </ul> Job function <ul> <li>Education and Training</li> </ul> Industries <ul> <li>Professional Training and Coaching</li> </ul> <p>Referrals increase your chances of interviewing at Kaplan Middle East & North Africa by 2x.</p> <p>Get notified about new Freelance Instructor jobs in <b>Riyadh, Saudi Arabia</b>.</p> <p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Freelance Project Management Trainer

<div>
 <p>
  Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience.
 </p>
 <p>
  As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  As a Bayut Training Associate, you will be responsible for visiting clients on-site to deliver comprehensive training on how to post listings and utilise Bayut's portfolio tools. You will train clients on the call, create tailored training programs, provide hands-on support, ensure clients gain full proficiency in managing their listings, and provide ongoing support to ensure clients can effectively leverage Bayut's tools and features.
 </p>
 <p>
  <strong>
   In this role, you will:
  </strong>
 </p>
 <ul>
  <li>
   Schedule and conduct on-site training sessions with clients to demonstrate how to post and manage listings on Bayut;
  </li>
  <li>
   Provide detailed instructions on using Bayut's portfolio features, including tracking and managing multiple listings;
  </li>
  <li>
   Develop and deliver customised training programs based on client needs and platform updates;
  </li>
  <li>
   Provide timely support and solutions to customer queries, maintaining a high level of customer satisfaction;
  </li>
  <li>
   Design and develop comprehensive training programs and materials to educate clients on posting listings on Bayut;
  </li>
  <li>
   Maintain &amp; update the client training sessions &amp; Feedback in Jarvis;
  </li>
  <li>
   Create engaging content, including presentations, manuals, and video tutorials;
  </li>
  <li>
   Offer practical, hands-on training and support during client visits, addressing immediate questions or issues;
  </li>
  <li>
   Assist clients in setting up and optimising their Bayut accounts and portfolios;
  </li>
  <li>
   Build strong relationships with clients, understand their unique needs, and provide tailored training solutions;
  </li>
  <li>
   Follow up with clients after training sessions to ensure they effectively use Bayut and address any additional support needs;
  </li>
  <li>
   Collect feedback from clients on the training experience and use it to refine training programs and materials;
  </li>
  <li>
   Stay informed about Bayut's latest features and updates to ensure training content remains current and relevant;
  </li>
  <li>
   Maintain accurate records of client visits, training sessions, and client progress in Jarvis
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor's degree in operations, communications, business administration, or related field is preferred.
  </li>
  <li>
   1+ years of client management experience
  </li>
  <li>
   Proven experience in a training or educational role, preferably within the real estate or technology industry
  </li>
  <li>
   Familiarity with real estate platforms and listing management
  </li>
  <li>
   Excellent command of Arabic (verbal &amp; written) &amp; basic communication in English is a plus
  </li>
  <li>
   Good knowledge of the Real Estate industry
  </li>
  <li>
   Basic knowledge and working experience of call centre systems &amp; solutions
  </li>
  <li>
   Hands-on experience with any CRM software and e-learning tools/software
  </li>
  <li>
   Proficiency in all Microsoft Office applications
  </li>
  <li>
   Ability to follow scripts
  </li>
  <li>
   Strong negotiation and consultative sales skills
  </li>
  <li>
   Exceptional customer service, communication and negotiation skills
  </li>
  <li>
   Approachability and friendly personality
  </li>
  <li>
   Flexible and motivating others
  </li>
  <li>
   Dealing with Ambiguity
  </li>
  <li>
   Compassion and empathy
  </li>
  <li>
   Personal learning and reflection
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-performing and fast-paced work environment
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Rewards and recognition
  </li>
  <li>
   Learning &amp; Development
  </li>
  <br/>
 </ul>
 <p>
  #KSABayut
  <br/>
  <br/>
  Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
</div>


Training Associate

Rapiscan Systems

<div>Overview:
<div>
Rapiscan is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology&mdash;or multiple X-ray technologies&mdash;to address each customer&rsquo;s unique security application requirements.</div><div></div><div><b><br>
Role Overview</b></div><p>
Primary function is to deliver technical operator and service training to customers, distributors and company service personnel. The position will encompass training on a wide variety of Rapiscan products and technology and will consist of both formal classroom and hands-on training. This position will be based in Cairo Egypt or Saudi with a focus of training to be conducted in Saudi and other multiple locations in the UAE and EMEA. Will also be required to assist with additional training assignments globally. Must be able to speak English and Arabic, other languages are a plus.
</p>Responsibilities:
<ul><li>Obtain and maintain the appropriate knowledge of the various Rapiscan products and technology to ensure high quality knowledge transfer to students.
</li><li>Review and provide edits / updates on user manuals, training presentations and other related documentation.</li><li>
Maintain appropriate training records, student feedback and required administrative information. Coordinates or performs administrative functions necessary to deliver and document training programs.</li><li>
Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community</li><li>
Ability to work in a team-oriented, collaborative environment.
</li><li>Project management and presentation skills and the ability to resolve complex problems and issues. Strong verbal and written communication skills with a focus on rapport building, listening, and the ability to deliver effective training programs</li><li>
Provide continuous feedback on areas of improvement, customer requests and observations</li><li>
Ensure passport and VISAs are current to travel to other countries.
</li><li>Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Minimum of three years delivering technical training in a formal classroom and hands-on venue
</li><li>Fluent in Arabic and English language</li><li>
Excellent written and verbal communications skills</li><li>
Ability to demonstrate effective hands-on learning
</li><li>Position requires the ability to travel globally to conduct training and obtain knowledge of products
</li><li>It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li><li>
Must be able to complete job responsibilities working with different time zone needs such as attending late night/early morning meetings by phone and/or web to meet business needs; 15%</li><li>
Domestic travel required: 5%</li><li>
Must travel internationally and be able to acquire all necessary travel documents</li></ul></div>

Technical Trainer - Saudi

Explore 1040+ Training specialist in Riyadh Ksa For Dammam Hub Jobs In Sharjah Jobs In Sharjah Jobs In Flight Crew Member Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.