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ey türkiye - business transformation / consultant - senior consultant Jobs in Istanbul

ey türkiye - business transformation / consultant - senior consultant

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business intelligence consultant Jobs in Istanbul

business intelligence consultant

transformation consultant

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 EY is a global leader in Assurance, Consulting, SaT (Strategy &amp;Transactions) and Tax services.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. Our offices around the world use the same methodology and are linked through an integrated technology platform to enable instantaneous communication and collaboration among team members, regardless of location. As a member of EY Global, in T&uuml;rkiye we operate in 6 offices located in &Idot;stanbul, Ankara, Bursa, &Idot;zmir and Adana, with more than 1800 people for over 40 years.
 
 
 At EY, we empower our 400.000 people in more than 150 countries with the right mindsets and skills to navigate what&rsquo;s next, become the transformative leaders the world needs, pursue careers as unique as they are, and build their own exceptional EY experiences. We work together across our full spectrum of services and skills so that business, people and the planet can thrive together.
 
 
 Together, all in, to build a better working world.
 
 
 
 Your Key Responsibilities
 
 
 
 We are looking for Consultant/Senior Consultant to join our leading Business Transformation team. Our Consultant/Senior Consultant are passionate about helping businesses reimagine and transform, and above all are smart, switched on and have a strategic, creative and analytical mindset.
 
 
 Consultant/Senior Consultant are integral to our project teams and work closely with our clients. They bring enough experience and confidence to give presentations, support in facilitating client workshops and design sessions. They undertake and analyze customer research and data and organize and deliver their work as part of a larger team.
 
 
 <ul>
 <li>
 Lead work streams of performance improvement services; formulate high-quality, insightful and sustainable solutions to help clients accelerate business growth and streamline their operations
 </li>
 <li>
 Ensure work efficiency during all engagements by continuously improving processes, utilizing methodologies, tools, and technologies
 </li>
 <li>
 Be responsible for parts of the final deliverables for clients
 </li>
 <li>
 Contribute to the preparation and facilitation of workshops, presentations and training at client premises and within the team
 </li>
 <li>
 Work closely with the project manager, identify and escalate potential risks and issues to project manager along with suggested preventive or mitigating actions
 </li>
 <li>
 Contribute to a strong client relationship through effective management of interactions with client personnel
 </li>
 <li>
 Supervise and coach junior professionals, help people enhance their contribution and develop their capabilities
 </li>
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 Conduct market research, contribute to the development of proposals, identify and escalate potential business opportunities on existing engagements
 </li>
 <li>
 Senior will need to lead teams and manage client interactions for Performance Improvement engagements
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 <ul>
 <li>
 A relevant university degree, preferably in Economics, Political Science, Business Administration or a similar discipline from a reputable university, a relevant Masters Degree is a plus
 </li>
 <li>
 At least 2 (for Consultants) and 4 (for Senior Consultants) years of professional experience in management and strategy consulting studies conducted for public clients (such as policy/strategy design and evaluation, organisational review and restructuring, market assessment and analysis, economic/sectoral research and forecasting, process design and improvement, project and programme management etc.)
 </li>
 <li>
 Operating model design and enterprise wide transformation project history is a plus
 </li>
 <li>
 Strong research and data analysis skills (both qualitative and quantitative)
 </li>
 <li>
 Excellent report writing skills (both in English and in Turkish)
 </li>
 <li>
 Strong client and relationship-building skills
 </li>
 <li>
 Strong work initiative
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Strong drive to excel professionally, and to guide and motivate others
 </li>
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 Dedicated, innovative, resourceful, analytical and able to work under pressure
 </li>
 <li>
 Foster an efficient, innovative and team-oriented work environment
 
 
 </li>
 </ul>
 
 What We Offer You
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 | Building a better working world
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>

EY Türkiye - Business Transformation / Consultant - Senior Consultant

dentsu

<div>
 
 As a Strategic Consultant, Business &amp; Marketing Transformation &ndash; with focus on Media Effectiveness, you will be responsible for the delivery of strategy, transformation, and change projects, define growth strategies.
 
 
 
 
 
 
 Location:
 
 
 
 
 
 
 Dubai, Riyadh, Istanbul, Amman, or Casa Blanca
 
 
 
 
 
 
 Overview
 
 
 
 
 
 
 Our dentsu Business Transformation (BX) practice exists to propel growth for brands and businesses and sits at the intersection of consulting and creativity. BX combines dentsu&rsquo;s unique data and technology-driven creativity with management consulting rigour and human-centric design to drive sustainable growth and prepare organisations for the future.
 
 
 
 
 
 BX represents a significant milestone in dentsu&rsquo;s strategic vision to become the world&rsquo;s leading integrated growth partner. With a 400+ strong global community of business transformation experts, BX is already delivering impactful solutions for some of the world&rsquo;s most iconic brands across telecommunications, financial services, FMCG, and retail.
 
 
 
 
 
 BX supports brands in achieving transformational outcomes, including revenue diversification through new business models; product and service innovation that meets current and future customer needs; organisational redesign to ensure adaptability in today&rsquo;s dynamic economic environment; cultural and change management programs to drive adoption of new tools and processes.
 
 
 
 
 
 At a time of rapid global change and increasingly urgent challenges, BX offers a fresh, future-focused approach to sustainable growth. By leveraging the Japanese philosophy of Sanpo Yoshi &ndash; success through responsibility &ndash; BX delivers actionable strategies that create long-term positive impact for business, people, and society.
 
 
 
 
 
 BX&rsquo;s end-to-end expertise spans four key areas:
 
 
 
 
 
 
 Market Landscaping
 
 &ndash; Evaluating market dynamics and consumer behaviour to identify growth opportunities.
 
 
 
 
 
 
 Strategy Consulting
 
 &ndash; Defining new paths to growth, innovating business models, &amp; driving consumer-led transformation.
 
 
 
 
 
 
 Media &amp; Data Consulting
 
 &ndash; Using media and data as strategic growth levers by analysing ecosystem dynamics, audience insights, and measurement frameworks to optimise performance, elevate data maturity, and unlock sustainable competitive advantage.
 
 
 
 
 
 
 Transformation Consulting
 
 &ndash; Designing and executing future-ready operating models and change strategies.
 
 
 
 
 
 As a BX Strategic Consultant &ndash; Business &amp; Marketing Transformation within the MENA region, you will be responsible for the delivery of strategy, marketing transformation with a key focus on media effectiveness, and change projects, drive a sales pipeline, and contribute to the client and people growth of the practice.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead on workstreams across Business Strategy, Marketing Transformation, and Change Management
 </li>
 <li>
 Develop and manage key client relationships, ensuring high-quality project delivery
 </li>
 <li>
 Drive innovation and contribute to developing new strategic service offerings
 </li>
 <li>
 Work alongside team members to enhance team capabilities and performance
 </li>
 <li>
 Contribute to and be responsible for supporting delivery of the financial and budgetary aspects of your projects
 </li>
 <li>
 Keeping abreast of innovations in your area(s) of expertise, actively contributing to the knowledge base
 </li>
 <li>
 Acting as a role model; you are regularly sought out after for views by peers and the wider team
 </li>
 <li>
 Contributing to a positive, diverse working environment that fosters-high quality output and coaching others on the value of collaborative working
 </li>
 </ul>
 
 
 
 
 
 Professional Skills:
 
 
 
 
 
 <ul>
 <li>
 5-8 years of consulting experience with a strong background in Marketing Transformation
 </li>
 <li>
 Proven experience working across marketing projects
 </li>
 <li>
 Background of working at a leading Media, Marketing or Strategy House or Top Consulting firm
 </li>
 <li>
 Challenging conventional views and presenting ideas persuasively to gain buy-in
 </li>
 <li>
 Able to draw critical human and cultural insights from data and observation
 </li>
 <li>
 Able to translate strategy and strategic thinking executable solutions
 </li>
 <li>
 Strong business acumen and critical thinking skills
 </li>
 <li>
 Strong interpersonal and communication skills, both written and verbal
 </li>
 <li>
 A strong collaborator who can coordinate and influence a collective team-based client relationship across complex matrix structures, both internally and externally, and manage significant stakeholders and key industry relationships
 </li>
 <li>
 Confident building relationships and presenting to C-suite clients
 </li>
 <li>
 Strong business and growth acumen, including a good understanding of complex business models and trends, as well as the ability to identify and seize opportunities that move the business towards strategic goals and a track record of unlocking new business growth
 </li>
 <li>
 Strong International mindset with experience working across markets with regional and global brands in a matrix organisation
 </li>
 </ul>
 
 
 
 
 
 Diversity &amp; Inclusion
 
 
 
 
 
 
 Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.
 
 
 
 
 
 We are happy to discuss flexible and agile approaches to working for all our roles &ndash; we can&rsquo;t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
 
 
 
 
 
 
 Location:
 
 
 
 
 
 
 Dubai, Riyadh, Istanbul, Amman, or Casa Blanca
 
</div>

Strategy Director (Business Consulting)

Deloitte

<div>
 
 Deloitte provides industry-leading Technology &amp; Transformation, Strategy &amp; Risk and Transactions services, Audit &amp; Assurance, Tax &amp; Legal services to nearly 90% of the Fortune Global 500&reg; and thousands of private companies.
 
 
 
 
 
 Our more than 460,000 professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world. Building on its 175-plus year history, Deloitte spans more than 150 countries and territories.
 
 
 
 
 
 Our organization has grown tremendously in both scale and capabilities, yet our shared culture and mission&mdash;to make an impact that matters&mdash;remains unchanged. This is evident not only in Deloitte&rsquo;s work for clients, but also in our WorldClass ambition, our WorldClimate initiative and our ALL IN diversity and inclusion. Deloitte has 5 values to make an impact. These are; lead the way, serve with integrity, take care of each other, foster inclusion, collaborate for measurable impact.
 
 
 
 
 
 We are currently looking for
 
 Consultant / Senior Consultant
 
 with the following skills and experience;
 
 
 
 
 <ul>
 <li>
 A strong academic record from a well-recognized institution, having a Bachelor of Science or Arts degree in Engineering, Business Administration, or Economics
 </li>
 <li>
 Master of Business Administration (MBA) or Master of Science (MSc) in Industrial Engineering is a plus
 </li>
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 1-4 years of experience in a management consulting firm or a leading consumer business (retail, automotive, CPG), banking, insurance, telecom, energy, industrials company.
 </li>
 <li>
 Structured and analytical thinking, strong problem solving and diagnosis skills
 </li>
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 Knowing what you want from a career in consulting with a strong motive to learn and grow in a demanding business environment
 </li>
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 Ability to communicate and explain complex ideas concisely, on paper and in words
 </li>
 <li>
 Ability to demonstrate active participation in internal and client meetings and verbally communicate thoughts clearly
 </li>
 <li>
 Experience in corporate strategy, customer strategy, go to market strategy, corporate transformation, TOM design, market analysis, commercial due diligence
 </li>
 <li>
 Excellent command of English both written and spoken, including presentation skills
 </li>
 <li>
 Actively participates in key learning and development opportunities for his/her level
 </li>
 <li>
 Understands objectives and desired outcomes for assigned areas of responsibility and sets personal goals accordingly
 </li>
 <li>
 Asks insightful and provocative questions to understand the diverse views, interests and expectations of key stakeholders
 </li>
 </ul>
 
 
 
 
 At Deloitte Strategy, Risk &amp; Transactions team, our source of differentiation is our ability to seamlessly deliver a range of integrated services&mdash;from strategy to execution&mdash;with consistency globally.
 
 
 
 
 
 As a member of our Strategy, Risk &amp; Transactions team, you will have the opportunity to work with senior client executives and top talent, helping clients solve their most complex business problems by being able to execute the advice you provide. In addition to challenging and satisfying work, you will also have the chance to give back to your community, make a positive impact on the environment, and find the support, coaching, and training it takes to build a solid career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits.
 
 
 
 
 
 #deloitteturkey #deloitteturkiye #deloittet&uuml;rkiye
 
</div>

Consultant/Senior Consultant

Commencis

<div>
 
 We are currently seeking a highly skilled
 
 Senior Consultant
 
 to join our team.
 
 
 
 
 
 As a
 
 Senior Consultant in Industry Solutions
 
 , you&rsquo;ll partner with leading enterprises across finance, insurance, and travel to reimagine their digital transformation journey. You will connect business ambition with existing and emerging technologies like GenAI, ML, Cloud Technologies and 5G, shape C-level strategies, and turn complex challenges into measurable impact. Your role blends strategic advisory, solution design, and hands-on delivery alignment.
 
 
 
 
 
 
 If you are curious by nature, adaptive, collaborative, and always one step ahead, then join us and be a Commencer!
 
 
 
 
 
 
 
 
 
 
 What You Will Do:
 
 
 
 
 
 
 
 Discovery &amp; Strategy
 
 
 
 
 
 <ul>
 <li>
 Lead executive discovery sessions to identify goals, pain points, and success metrics.
 </li>
 <li>
 Facilitate workshops to align stakeholders around priorities, value, and the transformation roadmap.
 </li>
 <li>
 Translate business challenges into actionable digital strategies across sales, service, operations, and compliance utilizing existing and emerging technologies (generative AI, ML, cloud technologies, 5G etc.).
 </li>
 </ul>
 
 
 
 
 
 Solution Design &amp; Value Building
 
 
 
 
 
 <ul>
 <li>
 Define solution architectures and delivery plans with Product Managers, Solution Architects, Data &amp; AI Leads, and Engineering teams.
 </li>
 <li>
 Evaluate feasibility of AI and GenAI initiatives, including data readiness, architecture implications, integration with core systems, model lifecycle, and regulatory and ethical constraints.
 </li>
 <li>
 Develop persuasive materials: business cases, ROI/TCO models, prototypes, and board-ready narratives.
 </li>
 <li>
 Present and defend recommendations to senior leadership, guiding decisions from evaluation to commitment.
 </li>
 </ul>
 
 
 
 
 
 Client Engagement &amp; Delivery
 
 
 
 
 
 <ul>
 <li>
 Co-own presales with account teams: RFPs/RFIs, scoping, estimates, and proposals.
 </li>
 <li>
 Ensure seamless handoff to delivery and track business outcomes against the original case.
 </li>
 <li>
 Collaborate with clients to refine delivery and realize measurable value.
 </li>
 </ul>
 
 
 
 
 
 Thought Leadership
 
 
 
 
 
 <ul>
 <li>
 Produce industry POVs, case studies, and conference materials that demonstrate domain leadership.
 </li>
 <li>
 Stay ahead of emerging technologies and regulations to advise clients on safe cloud, data, and AI adoption.
 </li>
 </ul>
 
 
 
 
 
 Domain Focus
 
 
 
 
 
 <ul>
 <li>
 
 Finance:
 
 Digital onboarding, payments, open banking (PSD2), ISO 20022, AML/KYC, fraud, and contact-center modernization, and AI adoption.
 </li>
 <li>
 
 Insurance:
 
 Digital quote/bind/issue, claims automation, underwriting workbenches, telematics pricing, and IFRS 17/Solvency II compliance, and AI adoption.
 </li>
 <li>
 
 Travel &amp; Airlines:
 
 NDC and ONE Order, offer/order management, loyalty, disruption and revenue management, airport operations, and AI adoption.
 </li>
 </ul>
 
 
 
 
 
 Technology &amp; Methods
 
 
 
 
 
 <ul>
 <li>
 Cloud architectures, microservices, APIs, event streaming, data platforms, MLOps, and responsible AI.
 </li>
 <li>
 Process improvement via journey mapping, service blueprints, lean, value-stream mapping, and OKRs.
 </li>
 <li>
 Governance and risk frameworks covering privacy, security, model risk, and compliance by design.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 7&ndash;10+ years in consulting, product, or solutions roles delivering digital transformation in one or more of: banking/payments, insurance, airlines/travel.
 </li>
 <li>
 Proven record leading C-level conversations from discovery to decision and influencing multi-stakeholder buys.
 </li>
 <li>
 Experience in data and AI-driven solutions is strongly preferred: analytics, ML/GenAI use cases, or AI-enabled digital products.
 </li>
 <li>
 Strong structured problem-solving skills; skilled at building options, trade-offs, and clear recommendations.
 </li>
 </ul>
 
 
 
 
 
 Success Metrics:
 
 
 
 
 
 <ul>
 <li>
 Qualified pipeline and win rate influenced.
 </li>
 <li>
 Executive alignment achieved by milestone (e.g., signed problem statement, agreed KPIs).
 </li>
 <li>
 Business outcomes delivered vs. case (revenue lift, cost/outcome improvements, risk reduction).
 </li>
 <li>
 Adoption and impact of AI and data-driven initiatives delivered with clients.
 </li>
 <li>
 Client satisfaction (NPS/CSAT) and referenceability.
 </li>
 <li>
 Thought leadership assets published and adopted.
 </li>
 </ul>
 
 
 
 
 
 Why Commencis?
 
 
 
 
 
 
 
 We want people to thrive at Commencis. Here&rsquo;s what Commencers like about working here:
 
 
 
 
 
 
 
 Competitive Compensation &amp; Benefits:
 
 We offer a competitive salary, private health insurance, pension and retirement plans through a company-backed pension system, meal card, commute compensation, work-from home support and paid birthday off.
 
 
 
 
 
 
 Happier Weekdays:
 
 We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture, and many more to enjoy the weekdays.
 
 
 
 
 
 
 Never Stop Learning:
 
 We support learning and development programs for almost anything. Additionally, we provide access to leading online e-learning platforms like Udemy and various libraries.
 
 
 
 
 
 
 Community &amp; Socials:
 
 We are a tight-knit community that loves gathering. Our social activities include happy hours, workshops, new year party, breakfast &amp; lunch get-togethers, movie nights, and our Summer Festival.
 
 
 
 
 
 
 Open Culture:
 
 We maintain a flat organizational structure with a culture of direct and open communication. We value Commencers&rsquo; voices and address any suggestions and questions you may have.
 
 
 
 
 
 
 About Commencis
 
 
 
 
 
 
 Join us in paving the way for a thriving digital society!
 
 
 
 
 
 Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.
 
 
 
 
 
 We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what&rsquo;s next. We value collaboration, curiosity, and an open mindset at work.
 
 
 
 
 
 If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!
 
 
 
 
 
 
 We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.
 
 
 
 
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 
 
</div>

Senior Consultant, Industry Solutions – Finance, Insurance & Travel

PepsiCo

<div>Overview:
<div>
Are you ready to explore PepsiCo and be part of this iconic multinational?</div><div></div><div> 
PepsiCo's strength is its people. Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities, and our business practices for winning together. We are committed to Performance with Purpose; pushing to be best and fully committed to the people we share the planet with.</div><div></div><div> 
Seize the day for real life on the job Learning? Enjoy some flexibility that will ensure you are balancing your personal and professional life?</div><div></div><div> 
Our employees are at the heart of PepsiCo. Through the Company's dedication to Talent Sustainability, we continue to support the development of employees.</div><div></div><div> 
We are looking for a Transformation Analyst to join our Strategy &amp; Transformation team based in Istanbul.</div><div></div><div> 
A Space to Be You
</div><div>PepsiCo is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.</div> 
<div></div>
Responsibilities: 
<div></div><ul><li>
Transformation Analyst will play a key role in supporting the Transformation Office in driving strategic initiatives and operational improvements across the organization, while also managing ongoing cost transformation responsibilities. This is an entry-level position suited for a highly motivated individual with strong analytical skills, a passion for problem-solving and process optimization.</li><li>
As part of the Transformation Office, the analyst will work closely with senior team members to collect and analyze data, monitor project progress, and prepare insights that enable informed decision-making. The role requires attention to detail, adaptability, and the ability to collaborate effectively with cross-functional teams.</li></ul><div></div><div> 
Transformation Project Management:</div><ul><li>
Assist in framing, diagnosing, facilitating, delivering and monitoring large-scale transformation projects (thinking to execution)</li><li>
Organize workshops and squads for decision-making and follow up on post-session actions</li></ul><div>
Cost Transformation:</div><ul><li>
Review and analyze opex and commodity productivity through PS system
</li><li>Prepare the monthly Cost Transformation SteerCo report in collaboration with key stakeholders</li><li>
Deploy and track meeting notes, and ensure follow-up actions are completed</li><li>
Conduct spend-area analysis to identify potential opportunities</li><li>
Support Productivity Ideations by gathering data and organizing key events</li><li>
Continuously engage with region teams to source best practices</li></ul><div>
End-to-End Waste Management</div><ul><li>
Conduct end-to-end waste management reporting including analysis of changes</li><li>
Collaborate with initiative owners to track waste reduction projects</li></ul>
Qualifications:
<ul><li>Min. 6+ years experience in areas such project management, strategy, process improvement or data analysis</li><li>
Strategic business understanding with strong analytical and problem-solving capabilities</li><li>
Excellent verbal and written communication skills in English</li><li>
Ability to build strong collaboration with senior stakeholders</li><li>
Strong planning and facilitation skills with clear communication</li><li>
Ability to manage high-pressure periods under tight deadlines</li></ul></div>

Transformation Analyst

Mplus

<div>
 
 
 Role Purpose
 
 
 
 
 
 
 The Growth Executive analyzes the client&rsquo;s current state and develops growth and transformation recommendations by leveraging the full Mplus solution architecture&mdash;Consulting + Technology + Operations.
 
 
 This role is a blend of strategy consulting, customer experience design, and operational improvement.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 Client &amp; Market Analysis
 
 
 
 
 
 
 &bull; Analyze clients&rsquo; operational processes, KPIs, organizational structure, and bottlenecks.
 
 
 &bull; Conduct industry research, benchmarking studies, and best-practice analyses.
 
 
 &bull; Review customer journeys to identify critical touchpoints and opportunity areas.
 
 
 
 
 
 
 Value &amp; Growth Strategy Development
 
 
 
 
 
 
 &bull; Translate insights into concrete growth recommendations.
 
 
 &bull; Develop end-to-end solution packages aligned with the Mplus solution architecture (Consulting + Technology + Operations).
 
 
 &bull; Prepare business cases (ROI calculations, cost savings, performance improvements).
 
 
 &bull; Create presentations and deliver findings to clients.
 
 
 
 
 
 
 Consulting Project Participation
 
 
 
 
 
 
 &bull; Take an active role in projects from diagnostic analysis to solution/experience design and transformation planning.
 
 
 &bull; Support teams during the initial phases of project implementation.
 
 
 &bull; Track KPIs, measure impact, and report outcomes.
 
 
 
 
 
 
 Internal Collaboration
 
 
 
 
 
 
 &bull; Work with the AI &amp; Technology team to connect AI opportunities with transformation projects.
 
 
 &bull; Collaborate closely with Operations to validate the feasibility of proposed solutions.
 
 
 &bull; Partner with the Sales team during proposal development and client presentations.
 
 
 
 
 
 
 Candidate Profile
 
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 
 &bull; 2&ndash;5 years of experience in consulting, strategy, business analysis, CX, or operational improvement.
 
 
 &bull; Strong analytical thinking and problem-solving skills.
 
 
 &bull; Advanced presentation development skills.
 
 
 &bull; Proficiency in Excel and basic data analysis.
 
 
 &bull; Strong communication skills and ability to work with multiple stakeholders.
 
 
 &bull; Curious, adaptable, and eager to learn.
 
 
 &bull; High level of technology literacy.
 
 
 &bull; Strong written and spoken English.
 
 
 
 
 
 
 Preferred
 
 
 
 
 
 
 &bull; Knowledge of AI-driven process improvement.
 
 
 &bull; Familiarity with CX KPIs (AHT, FCR, NPS, SLA, Churn Rate, etc.).
 
 
 
 
 
 
 What We Offer
 
 
 
 
 
 
 &bull; Opportunity to work on Mplus&rsquo;s most critical projects alongside senior leadership.
 
 
 &bull; Contribution to large-scale transformation projects across a wide range of industries.
 
 
 &bull; Entrepreneurial and fast-growing consulting environment.
 
</div>

Growth Executive

Explore 179+ Transformation consultant in Istanbul this December. Find roles across top companies and apply now to boost your career.

179 transformation consultant jobs IN Istanbul

EY Türkiye - Business Transformation / Consultant - Senior Consultant

EY Türkiye - Business Transformation / Consultant - Senior Consultant

Strategy Director (Business Consulting)

Consultant/Senior Consultant

Senior Consultant, Industry Solutions – Finance, Insurance & Travel

Transformation Analyst

Growth Executive