underwriting support specialist

Randstad

<div>
 
 
 Are you someone who thrives in a fast paced, constantly evolving environment, where you can work independently and as a team member, we want to know more about you!
 
 
 
 
 
 
 We are actively seeking a Life Underwriting Case Admin to join a life insurance underwriting and operations team in Grandview Heights, Ohio. This is an exciting and rewarding career with a Fortune 100 company who has also been named as Fortune's "100 Best Places to Work" for 10 consecutive years.
 
 
 
 
 
 
 Why Work For Us:
 
 
 <ul>
 <li>
 The pay is$19 per hour.
 </li>
 <li>
 Start Date April 2026
 </li>
 <li>
 Weekly Pay and Health Benefits
 </li>
 <li>
 The work schedule is Monday to Friday from 9:00 am to 5:30 pm.
 </li>
 <li>
 Hybrid work schedule-Tues/Wed in office
 </li>
 <li>
 Office location: 1000 Yard St Grandview Heights, OH 43212
 </li>
 <li>
 Free parking
 </li>
 <li>
 Opportunities for advancement
 </li>
 </ul>
 
 
 
 
 
 
 
 The Life Insurance Underwriting Support Specialist under moderate supervision, facilitates the life insurance application and new business process prior to underwriting decisions being made. The case administrator manages an average of 80 to 160 life insurance applications monthly.
 
 
 
 
 
 1. Verifies all documents and information is complete and in good order. Understands, identifies and communicates good order requirements needed to complete the application.
 
 
 2. Resolves issues with new business processing, licensing, commissions and vendors. Provides guidance to business partners on application/new business processes, medical requirements, replacements and illustration procedures.
 
 
 3. Reviews documents and updates file as received.
 
 
 4. Follows up with business partners to ensure additional requirements are not needed or to resolve concerns that may arise.
 
 
 5. Follows up with financial advisors, investment firms and brokers to communicate outstanding items on life polices and provides any assistance needed to obtain all of the requirements.
 
 
 6. Updates records and sends documentation for all policies placed in incomplete status.
 
 
 7. Processes payment and check requests.
 
 
 8. Researches and resolves payment discrepancies that does not match accounting records.
 
 
 9. Builds and maintains relationships with financial advisors, investment firms, brokers and sales partners to provide assistance/answers questions in a timely manner.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Qualified candidates will have two to three years of business processing or related work experience.
 </li>
 <li>
 An Associates or Bachelor degree is helpful, but not required.
 </li>
 <li>
 Past experience revising processes to best utilize technology such as Excel, CRM and online portals is highly desired.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Knowledge of general business practices.
 </li>
 <li>
 Ability to make decisions with moderate oversight.
 </li>
 <li>
 Solid verbal and written communication skills to interact with internal and external customers.
 </li>
 <li>
 Ability to research issues and determine optimal resolution.
 </li>
 <li>
 Decision making skills for problem identification and correction.
 </li>
 <li>
 Ability to prioritize work.
 </li>
 <li>
 An engaging, passionate and driven personality.
 </li>
 </ul>
 
 
 
 
 Make sure your resume is up to date and apply! Thank you and we look forward to connecting with you! Please send your Word formatted resume to me, Michelle Liggett at michelle.liggett@randstadusa.com
 
</div>

Administrative Assistant

Crum & Forster

<div>Crum &amp; Forster Company Overview:

Crum &amp; Forster (C&amp;F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&amp;F enjoys a financial strength rating of &quot;A+&quot; (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. 
Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work&reg; Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. 
C&amp;F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum &amp; Forster, please visit our website: www.cfins.com.
Job Description:
<div>
Business Services Group is looking for a professional self-starter and resourceful team player, who truly adds value to the underwriter desks they support, through proactive communication, strong organization skills and a collaborative underwriting mindset. With deep knowledge of company tools, rating methods and business unit goals, this individual serves as the backbone of the underwriting team facilitating efficient workflow to ensure internal and external deadlines are duly met. Knowledge of state rules a plus. With a strong ability to market face externally and manage agency communication effectively, this individual truly helps creates capacity on the underwriter&rsquo;s desk by taking on various tasks, both process and underwriting related.</div><div> 
</div><div>Competent in all phases of the following areas: Business Unit specific product lines and coverage, knowledge of underwriting support processes/procedures/workflow, and awareness of local Business Unit Strategy. In addition: manages relationships with agents &amp; wholesalers, as well as peers and business partners. This position may need to be available for agency visits. Responsible for managing assigned work, and resolving potentially conflicting priorities in collaboration with their leader.</div> 
What you will do for C&amp;F:<ul><li>
Partners with Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.).
</li><li>Prepares documents and participate in pre-renewal meetings.
</li><li>Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.).
</li><li>Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.).
</li><li>Ensures accurate and timely servicing and billing of accounts.
</li><li>Communicates with brokers/agencies, wholesalers, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions).</li><li>
Coordinate with Operations Specialist to update internal systems and complete rating.</li><li>
Prepare quotes for UW by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested.
</li><li>May complete renewals based on formal guidelines, commonly referred to as &quot;Letter of Authority.&quot;
</li><li>Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates).
</li><li>Participates in projects/assignments as requested.</li></ul> 
What you will bring to C&amp;F:<ul><li>
Three or more year&rsquo;s insurance experience related to rate, quote, and issuance of P&amp;C Insurance is preferred.</li><li>
Bachelor&rsquo;s degree preferred but not required</li><li>
Proficient in Microsoft Office applications, Word, Excel, and Outlook</li><li>
Strong property knowledge a plus</li><li>
Independently able to assign class codes, handle bureau criticisms
</li><li>Continuous improvement mindset</li><li>
Demonstrates ability to access a situation promptly and take appropriate action
</li><li>Able to meet standards set by manager and able to set high standards for self</li><li>
Capable to work across complex organizations
</li><li>Effective communication skills, in person and virtual</li><li>
Comfortable with change</li><li>
Demonstrates ability to perform in a business professional manner with a positive attitude</li><li>
Demonstrates the ability and drive to seek development opportunities</li><li>
Ability to follow guidelines and best practices, and innovate, with an emphasis on quality and customer service</li></ul>
What C&amp;F will bring to you:
<ul><li>Competitive compensation package</li><li>
Generous 401K employer match</li><li>
Employee Stock Purchase plan with employer matching</li><li>
Generous Paid Time Off</li><li>
Excellent benefits that go beyond health, dental &amp; vision. Our programs are focused on your whole family&rsquo;s wellness, including your physical, mental and financial wellbeing</li><li>
A core C&amp;F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path</li><li>
A dynamic, ambitious, fun and exciting work environment</li><li>
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community</li></ul><div></div><div> 
At C&amp;F you will BELONG</div><div></div><div> 
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know</div><div></div><div> 
 For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.</div><div></div><div> 
Crum &amp; Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $36,000.00 to a maximum of $67,800.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee&rsquo;s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.</div><div></div><div> 
#LI-AV1</div><div>
#LI-Remote</div></div>

Underwriting Assistant - Remote

Tokio Marine Group

Description Marketing Statement About Tokio Marine: Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations. We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success. Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide. Job Summary This role supports the Corporate Underwriting team by assisting with product development, underwriting guidelines, and portfolio performance analysis to promote profitable growth. As an Assistant Product Underwriting Specialist, you will be a member of the product team working with the Property and Casualty Product staff for assigned lines of business. You will assist the product team&rsquo;s responsibility for developing and managing underwriting, pricing and product strategy that positions Tokio Marine to meet clients&rsquo; needs, build company revenues and achieve our corporate objectives. This includes assisting in the development and execution of strategies, growth and enhancing the underwriting expertise within the company. Essential Job Functions Works with Product Specialists to maintain and continually improve a specific insurance product line including the assessment of the portfolio to ensure profitability Research forms, rates and rules to assist field underwriting and the company overall on rate, rule and form issues. Supports product development including associated pricing and underwriting tools, rate, rule and form filings coordinated with actuaries; manage current filings; and, review rate, rule, form changes to make basic new filings as assigned. Contributes to the development of Underwriting guidelines and rules for execution by Field Underwriting Participates in underwriting reviews of business segments and supports internal audits and Market Conduct exams. Collaborates and maintains strong relationships with all internal departments. Assists with the execution of compliance specifications, including the creation of tools and resources essential for sustaining compliance requirements. Through research and reporting assists the CUW and TMA Executive leadership in initiatives, projects and general areas for assigned lines. Supports training as needed Assist in systems implementation for corporate underwriting matters Collaborates, designs, reviews and/or recommends policies, procedures and technology to improve operational efficiency, underwriting profitability and regulatory compliance. Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company. Qualifications College Degree or equivalent experience preferably in finance, insurance or a related field 2-3 years insurance experience preferred Extensive Personal Computer skills such as excel and document management. Excellent verbal and written communication skills Positive team participation and attributes preferred Salary range $80,000 to $95,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base. TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply. Benefits: We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. EEO Statement Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation. Work Location: Hybrid remote in Jersey City, NJ 07310

Assistant Product Underwriting Specialist

ReSource Pro

<div><div>Do you navigate change easily? Are you detail oriented?</div><div></div><div> 
 
Come Join ReSource Pro! 
</div><div>
Your Role... 
MIS Insurance Services, a ReSource Pro company, is seeking an Underwriting Assistant to handle the processing and distribution of policy documents, including incoming hard copies, outgoing mail, certified mail, and returned correspondence, while ensuring adequate mailroom and office supplies. This role will also support underwriting functions and policy operations by processing routine policy transactions, assisting with client communications, and resolving low-complexity issues in collaboration with supervisory staff and following established procedures and guidelines. 
 
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. 
 
This role is based at the MIS office in Maitland, FL with the option for hybrid work arrangements after training period. 
 
In This Role, You Will...</div><ul><li>
Receive, review, and process hard copy policy documents in accordance with established procedures.</li><li>
Generate, prepare, and send policy documents to policyholders in a timely manner.</li><li>
Sort and manage return mail, determining appropriate next steps such as re-mailing or updating records and coordinate and track certified mail to ensure accurate delivery and compliance.</li><li>
Monitor, order, and maintain mail services and general office supplies to support daily operations.</li><li>
Collaborate with the director or supervisor to process underwriting and policy-related tasks.</li><li>
Follow established procedures to manage routine tasks, including policies, binders, endorsements, cancellations, reinstatements, and final audit transactions.
</li><li>Utilize problem-solving skills to address low-complexity issues; escalate more complex issues to the supervisor.</li><li>
Support client communications as required by responding promptly to client needs, maintaining a high level of professionalism and ensuring a positive client experience.</li><li>
Answers questions professionally and assists clients by completing a task or process for them; fostering a respectful and collaborative environment by upholding professionalism and engaging in constructive and respectful conversations.</li><li>
Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.</li><li>
Collaborate with co-workers and supervisors to meet client needs and contribute to achievement of internal team goals.</li><li>
Look for opportunities to improve processes to better support client and build knowledge and expertise in underwriting.</li></ul> 

What You Need to be Successful...<ul><li>
High School Diploma or equivalent</li><li>
1-2 years of customer service experience preferred</li><li>
Previous clerical or administrative work preferred</li><li>
Good attention to detail, organizational and communication skills required</li><li>
Quicksolver, MS Suite and Excel experience preferred</li><li>
Ability to learn and adapt quickly in a fast-paced environment</li><li>
Excellent ability to navigate change</li></ul>
Your Compensation... 
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a hybrid position out of our office in Maitland, FL the salary range for this location and role is $14.00 - $22.78 per hour. The salary range could be lower or higher based on the specific geographic location in which the candidate resides.
Your Benefits &amp; Perks...<ul><li>
100% paid employee health insurance available on Day 1</li><li>
Eligible for all medical, dental, and vision benefits on Day 1</li><li>
Remote positions are Internet stipend-eligible</li><li>
401k with employer match, vested on Day 1</li><li>
HSA/FSA available</li><li>
Long Term and short-term disability employer-provided</li><li>
Generous PTO plan with paid holidays + floating holidays</li><li>
Development and growth opportunities</li><li>
Comprehensive wellness program and prioritization of employee health</li></ul>
Your Interview Process... 
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom. 
 
The standard interview process includes:<ul><li>
Behavioral Interview with Talent Acquisition</li><li>
Online talent assessment</li><li>
Hiring Manager Interview</li><li>Additional interview steps may be added depending on the position or if further evaluation is needed.</li></ul> 
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times&mdash;placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list&rsquo;s 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
iAtEyPv87d</div>

Mail and Underwriting Assistant

Southern Pioneer Insurance Company

Job Type: Full-TimeJob Summary:We are seeking a detail-oriented and organized individual to join our Commercial Lines team. This full-time position plays an important role in supporting day-to-day underwriting operations whileservicing our direct book of business. The ideal candidate is professional, dependable, able to manage multiple tasks in a fast-paced environment, and demonstrates a strong willingness to learn and grow within the role.Key Responsibilities:<ul><li>Service and manage our direct book of used auto dealers by assisting insureds with policy changes, payments, and general inquiries</li><li>Manage and process liquor liability products, including reviewing applications, issuing policies, and maintaining accurate documentation</li><li>Assist others in the underwriting department with daily operational tasks and administrative support</li><li>Review policy information for accuracy and completeness</li><li>Communicate with agents and insureds regarding policy information and required documentation</li><li>Maintain organized records and ensure files are updated within company systems</li><li>Provide excellent customer service while responding to internal and external requests in a timely manner</li><li>Support the team with additional duties as needed</li></ul>Qualifications:<ul><li>Strong organizational and time-management skills</li><li>Excellent written and verbal communication skills</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Detail-oriented with strong problem-solving abilities</li><li>Professional and dependable work ethic</li><li>Willingness to learn and develop knowledge within the commercial insurance field</li><li>Proficiency with Microsoft Office (Word, Outlook, Excel)</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree in Business or a related field or 3+ years of relevant professional experience</li><li>Experience in commercial lines insurance</li><li>Familiarity with underwriting or policy servicing</li><li>Experience working in an insurance agency or carrier environment</li></ul>Work Schedule: Full-time, Monday &ndash;FridayWork arrangement eligibility (remote, hybrid, or on-site) will be assessed during the hiring process and determined based on the candidate&rsquo;s experience, qualifications, and business requirements.Pay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Commercial Lines Assistant / Underwriting Support

Integrity Marketing Group

<div><div><div><div><h2 class="jobSectionHeader">New Business - Insurance Case Manager</h2>
One Resource Group (An Integrity Company) 
 Roanoke, IN<h3 class="jobSectionHeader">
About One Resource Group</h3>
One Resource Group (ORG), an Integrity company headquartered in Roanoke, Indiana, is a leading Brokerage General Agency (BGA) specializing in fully underwritten and advanced planning markets. ORG supports life, annuity, disability income, and long‑term care solutions for a nationwide network of advisors.
With nearly 20 years of industry leadership, ORG has served more than 190,000 families and supports over 80,000 agents through cutting‑edge technology, experienced underwriting, case design, case management, and advanced market expertise.
Learn more at www.orgcorp.com.<h3 class="jobSectionHeader">
Position Summary</h3>
The New Business Case Manager plays a critical role in processing insurance applications from receipt through policy issuance. This position requires strong insurance industry knowledge, excellent organizational skills, and the ability to manage multiple priorities in a fast‑paced environment. As a highly visible role, the Case Manager directly impacts revenue and builds strong relationships with agents, carriers, and internal partners.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Review incoming insurance applications to ensure accuracy, completeness, and compliance</li><li>
Communicate application status clearly and professionally with agents, carriers, and internal stakeholders</li><li>
Maintain thorough and compliant electronic case files from submission through policy issuance</li><li>
Enter and audit data within applicable administrative systems</li><li>
Order, track, and retrieve underwriting requirements</li><li>
Coordinate suitability approvals and agent signatures to ensure regulatory compliance</li><li>
Follow up proactively and provide timely case status updates</li><li>
Prepare policies for issuance, assemble policy documents, and secure final delivery requirements</li><li>
Apply working knowledge of insurance laws, rules, and regulations</li><li>
Serve as a system and process resource for team members</li><li>
Perform administrative functions such as imaging, faxing, copying, and filing</li><li>
Consistently meet or exceed departmental quality and productivity standards</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills</h3><ul><li>
Previous experience in insurance case management, underwriting support, or new business processing preferred</li><li>
Strong attention to detail with a sense of urgency and accountability</li><li>
Excellent verbal and written communication skills, including accurate documentation</li><li>
Highly organized with strong time‑management and follow‑up skills</li><li>
Proven analytical and problem‑solving abilities</li><li>
Self‑motivated professional who can work independently while collaborating with a team</li></ul><h3 class="jobSectionHeader">
Why Join One Resource Group?</h3><ul><li>
Industry‑leading brokerage with national impact</li><li>
Fast‑growing organization with long‑term stability</li><li>
Collaborative team environment</li><li>
Opportunity to directly influence business outcomes</li></ul><h3 class="jobSectionHeader">
Benefits Available</h3><ul><li>
Medical/Dental/Vision Insurance</li><li>
401(k) Retirement Plan</li><li>
Paid Holidays</li><li>
PTO</li><li>
Community Service PTO</li><li>
FSA/HSA</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability</li></ul></div></div></div>
About Integrity
Integrity is one of the nation&rsquo;s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you&rsquo;ll love, and we&rsquo;ll love you back. We&rsquo;re proud of the work we do and the culture we&rsquo;ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are &mdash; in person, over the phone or online. Integrity&rsquo;s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.</div>

New Business - Insurance Case Manager

Safepoint MGA, LLC

<div>Join a dynamic team as an Underwriting Service Associate and make an impact in the fast-paced world of insurance! We&rsquo;re seeking detail-oriented professionals with a knack for problem-solving and a passion for delivering exceptional service in a call center environment. If you&rsquo;re ready to leverage your analytical skills and drive success in a call center environment, apply today and take your career to new heights! 
 
Job Summary 
In this role you will handle incoming calls from customers, agents, and policyholders related to insurance applications or existing policies. You will work in a collaborative environment providing administrative support for the Underwriting department. 
 
Hours of operation are Monday to Friday with a schedule of 11:00 AM to 8:00 PM 
 
All employees in Personal Lines whose essential job function includes but is not limited to direct communication with customers and/or agents, must hold a valid Resident State Insurance license and be able to obtain and maintain reciprocal licensing for all 50 states within the continental United States. 
 
Responsibilities<ul><li>
Provides excellent customer service to agents and policyholders in a moderate to high-volume call center environment</li><li>
Processes corrections or adjusts records when needed, following the appropriate company guidelines</li><li>
Reviews, organizes, and forwards information to be escalated for resolution as needed</li><li>
Adheres to the established productivity and quality metrics established</li><li>
Other tasks and projects as may be assigned</li><li>
In this role, you may be required to work extended hours and weekends to support business operations during a catastrophe, such as a hurricane affecting Safepoint&rsquo;s policyholders</li></ul> 

Essential Functions<ul><li>
Use telephone and computer systems to communicate with and service customers</li><li>
Use computer system to research information on risks</li><li>
Ability to take at least 50 phone calls per day
</li><li>Ability to adhere to regular attendance schedule on-site</li><li>
Ability to obtain and maintain resident Property &amp; Casualty insurance licensing through the Florida DFS, and reciprocal licenses in all 50 states in the continental United States</li></ul> 

Qualifications<ul><li>
Min 1 year of Property &amp; Casualty Insurance experience</li><li>
Property and Casualty Insurance licenses required (4-40 or 20-44)</li><li>
Passion for customer service</li><li>
Advanced computer skills and insurance systems knowledge</li><li>
Proficiency with Microsoft Office products required</li><li>
English - Spanish Bilingual skills is a plus</li><li>
Demonstrated customer service focus required</li><li>
Excellent communication skills with ability to interact on a professional level with internal and external personnel and partners</li><li>
Ability to work independently in a fast-paced environment</li><li>
Results driven with strong problem solving and analytical skills</li><li>
Detail-oriented and exceptionally organized</li></ul>
Compensation and Benefits 
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:<ul><li>
Market Competitive Wages</li><li>
Prof. Development and Educational Assistance Programs</li><li>
Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution</li><li>
Paid Time-Off (Discretionary, PTO, Parental Leave, and others)</li><li>
Company Paid Holidays</li><li>
Health Insurance</li><li>
Dental Insurance</li><li>
Vison Insurance</li><li>
Short and Long Term Disability Insurance</li><li>
Flexible Spending Accounts with Company Contribution</li><li>
Health Savings Accounts with Company Contribution</li><li>
Employee Life and AD&amp;D Insurance</li><li>
Dependent Life and AD&amp;D Insurance</li><li>
Company paid AAA Membership</li><li>
Company paid Identity Theft Protection</li><li>
Other Ancillary Insurance Benefit Programs</li><li>
And more&hellip;</li></ul>
Physical Requirements 
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. 
 
Working Conditions 
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. 
 
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. 

HHMOzDOIFo</div>

Underwriting Service Associate - Lightspeed

Search 10000+ Underwriting support specialist jobs near you this March. New roles added regularly across leading industries. Apply today.