user experience analyst

Muziris Softech Pvt Ltd

<p><b>Requirements:</b></p><ul><li><b>2 years experience as a business analyst is mandatory</b> preferably in an IT company</li><li>Requirement Gathering, Documentation, Client Communication</li><li>Strong <b>analytical skills </b>with the ability to understand and interpret user needs and suggest innovative UX solutions.</li><li>Creativity and a knack for bringing fresh ideas to enhance user experience.</li><li>Basic understanding of UX principles, design thinking, and the ability to visualize and suggest new UX concepts.</li><li>Excellent <b>communication and presentation skills.</b></li><li>Ability to work collaboratively in a team environment and adapt to fast-paced changes.</li></ul><p>Key Responsibilities:</p><p>l <b>User Needs Analysis</b></p><p>l <b>Ideation and Visualization</b></p><p>l <b>Requirement Gathering and UX Conceptualization</b></p><p>l <b>Feature and UX Definition</b></p><p>l <b>Collaboration</b></p><p>l <b>Market and UX Research</b></p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>Leave encashment</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Ability to commute/relocate:</p><ul><li>Kochi - 682002, Kerala: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Can you join immediately?</li></ul><p>Experience:</p><ul><li>Business analysis: 2 years (Required)</li></ul><p>Location:</p><ul><li>Kochi - 682002, Kerala (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>50% (Required)</li></ul><p>Work Location: In person</p>

Business Analyst

Genpact

<p></p><div><div><div>Ready to build the future with AI?<br>
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.<br>
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.<br>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.</div><div><br>
Inviting applications for the role of Business Analyst, User Experience (UX)!</div><div><br>
In this role, UX designers blend aesthetics and functionality in digital interfaces, prioritizing a seamless and intuitive user experience through research and design expertise.<br>
Responsibilities<br>
<ul><li>Problem-Solving: Apply critical thinking to address design challenges.</li><li>Wireframing and Prototyping: Create wireframes and prototypes for design concepts.</li><li>UI Design: Develop visually appealing and user-friendly interfaces.</li><li>User Research: Conduct research to understand user needs and preferences.</li><li>Collaboration: Work closely with cross-functional teams for design integration.</li><li>Design Tools: Utilize tools like Adobe XD Figma, or for design work.</li><li>Communication: Effectively communicate design decisions to stakeholders.</li><li>Accessibility: Ensure designs adhere to accessibility standards.</li><li>Deadline Management: Manage time efficiently to meet project deadlines.</li><li>Iterative Design: Continuously refine and evolve designs based on feedback</li></ul></div><div><br>
Qualifications we seek in you!<br>
Minimum Qualifications<br>
<ul><li>Bachelor's Degree in any stream with relevant experience</li><li>Experience in product design and consulting experience with Enterprise (SaaS) and Consumer Product Design across Health Care and Life Sciences vertical</li><li>Proficiency in design tools such as Adobe XD, Sketch, and Figma or similar software.</li><li>Hands-on experience working with PowerPoint presentations to edit or design slides</li><li>Basic understanding of using, HTML, CSS, and JavaScript</li></ul>
Preferred Qualifications/ Skills<br>
<ul><li>Strong portfolio demonstrating design projects</li><li>Proficiency in design tools (e.g., Sketch, Figma, Adobe XD)</li><li>Deep understanding of user-centered design principles</li><li>Ability to collaborate effectively with cross-functional teams</li><li>Expertise in prototyping and usability testing</li><li>Stay updated on industry trends</li><li>Excellent communication skills</li><li>Attention to detail and a keen eye for design</li><li>Knowledge about tools such as Tableau and Power BI would be an advantage</li></ul></div><div>
Why join Genpact?<br>
<ul><li>Lead AI-first transformation &ndash; Build and scale AI solutions that redefine industries</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</li><li>Grow with the best &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</li><li>Committed to ethical AI &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.<br>
Let&rsquo;s build tomorrow together.<br>
<br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.<br>
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div><p></p><p><br>
JobBusiness Analyst</p><p>
Primary LocationIndia-Bangalore</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 22, 2025, 12:14:43 AM</p><p>
Unposting DateJan 21, 2026, 12:29:00 PM</p><p>
Master Skills ListOperations</p><p>
Job CategoryFull Time</p></div>

Business Analyst- User Experience (UX)

Sopra Steria

<div><p>3DExperience Enovia Functional Analyst</p><div></div><ul><div>
Full-time</div></ul><div></div><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><div><b>
About Sopra Steria</b><br>
Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of &euro;5.8 billion.<br>
<b>The world is how we shape it.</b></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
We are looking for a 3DExperience Functional Architect to join our Agile PLM delivery team. In this role, you will act as the link between business stakeholders and implementation teams, driving functional architecture and ensuring high-quality 3DEXPERIENCE solutions.</p><p><b>
Key Responsibilities</b></p><ul><li>
Gather and analyse business requirements and translate them into functional designs.</li><li>
Lead and maintain the Architecture Dossier for assigned scope</li><li>
Prepare Gap Analysis and Specification Dossiers</li><li>
Develop end-to-end PLM process flows aligned with industry best practices</li><li>
Propose, prototype, and test 3DEXPERIENCE functional solutions</li><li>
Support implementation teams with functional specifications, testing, UAT, and validation</li><li>
Support sprint activities and validate delivered functionality</li><li>
Collaborate with technical architects for integrations</li><li>
Conduct workshops, demos, and trainings for business stakeholders</li></ul><p><b>
Skills &amp; Experience</b></p><ul><li>
6+ years of experience in PLM functional roles with 3DEXPERIENCE<b> </b>(ENOVIA/CATIA)</li><li>
knowledge of ENOVIA data model, workflows, and engineering processes (CAD, BOM, change management)</li><li>
Excellent documentation, communication, and stakeholder management skills</li><li>
Hands-on experience in Agile environments</li><li>
Experience in Agile delivery, workshops, requirement gathering, and solution design</li><li>
Proactive, detail-oriented, and able to challenge and guide stakeholders</li></ul><p><b>
Good to Have</b></p><ul><li>
Dassault Systems certifications</li><li>
Exposure to Aerospace domain</li><li>
Knowledge on DELMIA</li></ul><p></p><p><br>
Total Experience Expected: 06-08 years</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p>
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Additional Information</b></h2></div><div></div><div><p>
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.</p><p>
All of our positions are open to people with disabilities.</p></div></div></div></div></div><p></p>

3DExperience Enovia Functional Analyst

Visa

<div><b>Company Description</b><p><br>
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.</p><p>
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters &mdash; to you, to your community, and to the world.</p><p>
Progress starts with you.</p><b><br>
Job Description</b><p><br>
Client Services provides industry-leading operational support to Visa&rsquo;s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa&rsquo;s clients, providing expertise to support and successfully grow their business.</p><p>
Position Summary</p><p>
This position serves as a Service Experience Analyst for services provided to Visa clients, with a specific focus on new Solutions provided by Visa. This is an individual contributor role, primarily focusing on implementing new solutions and supporting the full suite of Cybersource payment processing and risk management products, while also managing new solution implementations across other business units.</p><p>
This role also involves gathering and documenting solution requirements, coordinating work across teams and workstreams, and providing clients with consultative guidance on Visa regulations, fees, product features, and functionality ensuring clients receive comprehensive support tailored to their needs.</p><p>
The position sits within the Service Experience team under the Client Services function. The Service Experience team supports the rollout of new Products across Consumer Payments, Platforms, Acceptance Solutions, Value-Added Services, and Commercial &amp; Money Movement Solutions. In addition to managing enterprise initiatives to deliver service excellence for our clients, Service Experience acts as the liaison between Product and Client Services functions to engage early and provide input during the design and development stages, building requirements, processes, documentation, and tools for client onboarding and support. This role requires partnering cross-functionally and leading new solution pilot implementation projects with external Visa banks, partners, processors, and service providers.</p><p>
Responsibilities:</p><ul><li>
Execute new solution initiatives impacting client business and operations, including onboarding new Cybersource products, enhancements and other solutions under the larger Visa Acceptance Platform.</li><li>
Maintain expert knowledge of Cybersource products, processes, and competitive environment.</li><li>
Work closely with Visa Solutions teams to represent the needs of the clients and facilitate faster transition of new products and services into mainstream implementation and support within the organization by ensuring the right tools, documents and processes are developed and operationalized.</li><li>
Coordinate with internal Visa teams to ensure delivery on commitments.</li><li>
Incubate new Solutions and Enhancements to develop, refine and test-run implementation and support documents and tools to create stable, repeatable, and scalable processes.</li><li>
Communicate complex technical concepts in a focused and well-organized manner.</li><li>
Deliver comprehensive trainings, develop and handover relevant artefacts such as implementation processes, guides, presentations, forms, project plans, support FAQs, support tools to Client Services Implementation and Support delivery teams.</li><li>
Offer subject matter expertise within Client Services in areas such as knowledge of APIs, SDKs, systems integrations, deployment and post-production support.</li><li>
Prepare and maintain detailed project plans, status reports, and issues logs.</li><li>
Provide project management and technical support services to Visa clients and processors to ensure client expectations are exceeded.</li><li>
Learn and acquire knowledge in new technologies in keeping step with market and industry developments.</li><li>
Set priorities, influence client and Visa teams involved in various workstreams to multi-task under tight deadlines and ensure that client and/or processor efforts, and 3rd party software providers are managed towards achieving customer and key stakeholder acceptance of deliverables.</li><li>
Identify opportunities for operational improvements, new methodologies, revenue generation to improve departmental efficiencies and service delivery to clients.</li></ul><p>
Why this is important to Visa</p><p>
Visa is involved in the enablement of new Products and Services across three pillars Value-Added Services, Commercial &amp; Money Movement Solutions, and Consumer Payments &amp; Platforms, which results in the introduction of new Solutions across CEMEA. This role will be a key contributor to take this vision forward.</p><p>
The role works across a breadth of Visa cross-functional business and technical functions and external stakeholders to achieve the stated project objectives. If required, this role escalates initiatives that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.</p><p>
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.</p><b><br>
Qualifications</b><p><br>
Basic Qualifications:<br>
2 or more years of work experience with a Bachelor&rsquo;s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)<br>
<br>
Preferred Qualifications:<br>
3 or more years of work experience with a Bachelor&rsquo;s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)<br>
We are looking for a client-focused, results-driven individual who brings a wealth of experience in payment systems and software technology and is curious about ongoing developments in the sector.<br>
An Ideal candidate must have:<br>
A Bachelor&rsquo;s degree in Computer science, Information Technology or equivalent work experience in a business analyst role in software or financial services.<br>
A minimum of 7+ years&rsquo; experience of Information Technology systems integration and technical support with good understanding of software applications, systems architecture and connectivity options, cryptography concepts (encryption, hashing, digital signature etc.), mobile payments technologies such as NFC, online/remote payments, and in app payments.<br>
In-depth technical knowledge of Cybersource products and services and good working knowledge of payment processing systems including transaction switching, clearing &amp; settlement, EMV contact and contactless technologies, card payment systems, digital products and services, Tokenization and API / SDK technologies.<br>
Proven experience with Cybersource payment gateway and API integration for secure and scalable transaction processing.<br>
Experience building and maintaining relationships at an operational and executive levels in different functions within an organization.<br>
Proven success in client relationship management.<br>
Expert knowledge of standard MS Office tools (e.g., MS Project, Excel, PowerPoint, Word, etc.).<br>
Excellent project management, time management, organization, and planning skills.<br>
Good analytical skills, problem analysis and technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions.<br>
Excellent verbal, written, presentation and interpersonal skills are required.<br>
Must be able to take the initiative to resolve problems and ensure delivery on commitments.<br>
Can facilitate good functional collaboration with internal and external stakeholders by being able to speak confidently and with a professional demeanor.<br>
Must be oriented towards quality enhancement and process improvement.<br>
Must be based in Cairo, Egypt and is required to speak/write English fluently.<br>
What will also help<br>
Ability to comprehend and translate complex technical issues and apply to business solutions.<br>
Ability to communicate technical concepts in a clear and precise manner to both technical, non-technical and senior audiences.<br>
Ability to view challenges strategically and keep pace with the demands of the business, by anticipating problems, identifying opportunities then proposing appropriate solutions.<br>
Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.<br>
Willingness to take on new challenges, explore new ideas and be flexible with changing priorities.<br>
Desire and willingness to share knowledge with a broader team, be receptive to new ideas and changes to the standard operational procedures.</p><b><br>
Additional Information</b><p><br>
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</p></div>

Service Experience Analyst

Young Minds Technology Solutions Pvt Ltd

<p><b>Job Description: </b></p><p><b>Business Analyst &amp; Software Tester </b></p><p>As a fresher joining our startup product team, you will begin with <b>Business Analyst (BA) activities</b> to understand requirements, workflows, and user needs. Gradually, you will transition into <b>Software Testing responsibilities</b>, completing the full cycle of product development and quality assurance. This dual exposure ensures you gain end‑to‑end experience in building and validating applications.</p><p><b>Key Responsibilities</b></p><p><b>Business Analyst Activities (Starting Phase):</b></p><ul><li>Gather and document requirements from stakeholders and end-users.</li><li>Translate business needs into clear user stories and functional specifications.</li><li>Support product managers in defining features and prioritizing the product backlog.</li><li>Conduct basic market and competitor research.</li><li>Create simple process flows, wireframes, and documentation to support product design.</li><li>Act as a bridge between technical teams and non-technical stakeholders.</li></ul><p><b>Software Testing Activities (Transition Phase):</b></p><ul><li>Design and execute test cases, test scripts, and test plans.</li><li>Perform manual testing to ensure product quality.</li><li>Document and report bugs using tracking tools (e.g., JIRA).</li><li>Collaborate with developers to resolve defects.</li><li>Conduct regression, functional, and user acceptance testing (UAT).</li><li>Validate fixes and re-test resolved issues.</li><li>Prepare test reports and share feedback for improvements.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Business Administration, or related field.</li><li>Strong interest in both <b>Business Analysis</b> and <b>Software Testing</b>.</li><li>Basic understanding of software testing concepts and methodologies.</li><li>Familiarity with tools like JIRA, Postman, or Selenium is a plus (training provided).</li><li>Good analytical and problem-solving skills.</li><li>Effective communication and teamwork abilities.</li><li>Willingness to learn Agile/Scrum practices in a fast-paced startup environment.</li><li>Enthusiasm to grow across the <b>complete cycle of BA &rarr; QA work</b>.</li></ul><p>Here&rsquo;s a <b>rewritten and streamlined Job Description</b> that combines the fresher‑friendly <b>Business Analyst &rarr; QA Tester cycle</b> you asked for, while keeping it professional and startup‑oriented:</p><p><b>Job Description: Business Analyst &amp; Software Tester (Fresher &ndash; Startup Product Application)Role Overview</b></p><p>As a fresher joining our startup product team, you will begin with <b>Business Analyst (BA) activities</b> to understand requirements, workflows, and user needs. Gradually, you will transition into <b>Software Testing responsibilities</b>, completing the full cycle of product development and quality assurance. This dual exposure ensures you gain end‑to‑end experience in building and validating applications.</p><p><b>Key Responsibilities</b></p><p><b>Business Analyst Activities (Starting Phase):</b></p><ul><li>Gather and document requirements from stakeholders and end-users.</li><li>Translate business needs into clear user stories and functional specifications.</li><li>Support product managers in defining features and prioritizing the product backlog.</li><li>Conduct basic market and competitor research.</li><li>Create simple process flows, wireframes, and documentation to support product design.</li><li>Act as a bridge between technical teams and non-technical stakeholders.</li></ul><p><b>Software Testing Activities (Transition Phase):</b></p><ul><li>Design and execute test cases, test scripts, and test plans.</li><li>Perform manual testing to ensure product quality.</li><li>Document and report bugs using tracking tools (e.g., JIRA).</li><li>Collaborate with developers to resolve defects.</li><li>Conduct regression, functional, and user acceptance testing (UAT).</li><li>Validate fixes and re-test resolved issues.</li><li>Prepare test reports and share feedback for improvements.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Business Administration, or related field.</li><li>Strong interest in both <b>Business Analysis</b> and <b>Software Testing</b>.</li><li>Basic understanding of software testing concepts and methodologies.</li><li>Familiarity with tools like JIRA, Postman, or Selenium is a plus (training provided).</li><li>Good analytical and problem-solving skills.</li><li>Effective communication and teamwork abilities.</li><li>Willingness to learn Agile/Scrum practices in a fast-paced startup environment.</li><li>Enthusiasm to grow across the <b>complete cycle of BA &rarr; QA work</b>.</li></ul><p><b>How to Apply:</b></p><p><b>Interested candidates are encouraged to send their resumes to venkataashok.hr@ytmsindia.org or contact at 8688400273. Please include &quot;Job Role&quot; in the subject line.</b></p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: From ₹180,000.00 per year</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Software Test & Business Analyst

Orange Uni

<p><b>Senior Business Analyst</b></p><p>Job Title: Senior IT Business Analyst (Full-Time)</p><p>Location: Remote</p><p>Position Type: Full-Time (Freelance)</p><p><b>About Us:</b></p><p>OrangeUni is a forward-thinking company dedicated to delivering cutting-edge digital solutions. We value innovative ideas, meticulous attention to detail, and a deep understanding of user needs. We are looking for a Senior IT Business Analyst (BA) to join our team to ensure our projects are well-defined, aligned with business goals, and successfully delivered. If you have strong analytical skills, excellent English proficiency, and the ability to thrive in a dynamic, remote environment, we&rsquo;d love to connect with you!</p><p><b>Position Overview:</b></p><p>As a Senior IT Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You&rsquo;ll work closely with stakeholders, developers, and designers to gather and document requirements, ensure clarity, and facilitate smooth project execution. Your expertise will help us create products that meet user expectations and drive business success.</p><p><b>Key Responsibilities:</b></p><ul><li>Collaborate with stakeholders to gather and analyze business requirements, ensuring they align with organizational goals.</li><li>Create and maintain detailed documentation, including business requirements documents (BRDs), user stories, process flows, and functional specifications.</li><li>Facilitate communication between business stakeholders and the development team to ensure clear understanding and alignment on project scope and objectives.</li><li>Assist in defining project scopes, timelines, and deliverables, ensuring realistic planning and execution.</li><li>Conduct gap analyses to identify opportunities for improvement and areas requiring optimization.</li><li>Translate complex business needs into actionable technical requirements and solutions.</li><li>Participate in regular team meetings, including sprint planning, retrospectives, and project reviews.</li><li>Ensure deliverables meet business needs by assisting in testing phases, including UAT (User Acceptance Testing) and validation of requirements.</li><li>Identify and mitigate risks related to project requirements or scope changes.</li><li>Suggest process improvements and best practices to enhance project outcomes.</li></ul><p><b>Required Skills and Experience:</b></p><ul><li>5+ years of experience as an IT Business Analyst, with a focus on web and software development projects.</li><li>Strong understanding of business analysis methodologies and tools.</li><li>Experience in creating and managing BRDs, user stories, and functional documentation.</li><li>Familiarity with tools like Jira, Confluence, Monday.com, or similar project management platforms.</li><li>Exceptional communication and interpersonal skills, with professional-level English proficiency.</li><li>Proven ability to work independently in a remote environment, with excellent time management skills.</li><li>Strong problem-solving skills and a keen eye for detail.</li><li>Ability to analyze and translate business needs into technical requirements effectively.</li><li>Full professional proficiency in English - B2 level or higher</li></ul><p><b>Nice to Have:</b></p><ul><li>Experience working in an agile development environment.</li><li>Proficiency in creating Business Process Model and Notation (BPMN) diagrams using tools like Lucidchart.</li><li>Familiarity with wireframing and prototyping tools such as Figma or Balsamiq.</li><li>Basic knowledge of software development concepts and technologies.</li><li>Previous experience in the digital product development industry.</li><li>Understanding of data analysis tools and techniques for reporting and decision-making.</li><li>Experience testing websites, including functional and usability testing.</li></ul><p><b>What We Offer:</b></p><ul><li>A fully remote role with flexible working hours.</li><li>The opportunity to work on innovative projects alongside a collaborative and talented team.</li><li>Competitive part-time/freelance compensation, based on experience.</li><li>Room for professional growth and long-term opportunities within the organization.</li></ul><p>If you are passionate about creating meaningful solutions and driving business success, we want to hear from you!</p><p>Apply today and join the OrangeUni team as our next IT Business Analyst!</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>What's your expected monthly basic salary (in USD)?</li><li>How many days is your notice period?</li></ul>

Senior IT Business Analyst

Insight Investments, LLC

<div>Responsibilities:
<div>
We are seeking a highly motivated and detail-oriented <b>Salesforce Business Analyst</b> to join our team in Irvine, California. This in-office role will work closely with cross-functional user groups to support and enhance our Salesforce platform, with a strong focus on <b>data cleanup, reporting, dashboards, data loading</b>, and <b>Marketing Cloud</b> integration.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>
Collaborate with business stakeholders to gather and document requirements for Salesforce enhancements and new features.</li><li>
Perform data cleanup and deduplication to ensure data integrity across Salesforce objects.</li><li>
Design and build reports and dashboards to support business decision-making.</li><li>
Manage data imports and exports using tools like Data Loader and Data Import Wizard.</li><li>
Support Marketing Cloud initiatives including campaign setup, audience segmentation, and performance tracking.</li><li>
Conduct user training and provide ongoing support to ensure adoption and effective use of Salesforce.</li><li>
Partner with developers and admins to test and deploy changes in a structured release cycle.</li><li>
Maintain documentation of processes, configurations, and user guides</li></ul>
Qualifications / Education:
<ul><li>3+ years of experience as a Salesforce Business Analyst or similar role.</li><li>
Strong understanding of Salesforce Sales Cloud and Marketing Cloud.</li><li>
Hands-on experience with data cleanup, reporting, dashboards, and data loading tools.</li><li>
Excellent communication and interpersonal skills to work directly with user groups.</li><li>
Salesforce certifications (e.g., Administrator, Business Analyst, Marketing Cloud Email Specialist) are a plus.</li><li>
Experience working in an on-site, collaborative environment.</li></ul>
Skills:
<ul><li>Familiarity with Agile methodologies and tools like Jira or Azure DevOps.</li><li>
Experience with third-party Salesforce apps and integrations.</li><li>
Ability to translate business needs into technical requirements.</li></ul><div></div><div><b><i><br>
Insight Investments, Corp is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status</i></b><b><i> as a Veteran or other protected classification.</i></b></div>
Division: Insight Investments</div>

Salesforce Business Analyst

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