vice president of operations

TH Daniels

<div>
 
 TH Daniels Global Executive Search &amp; Selection work globally with an established portfolio of clients providing best in class Executive Search results.
 
 
 
 
 
 We have partnered with a US based Building Materials company to recruit for a Vice President of Operations to look after their multi site operations.
 
 
 
 
 
 
 Responsibilities:
 
 
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 Oversee the entire operations lifecycle, from production to delivery.
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 Manage budgeting, strategic planning, forecasting, and reporting.
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 Lead and coordinate the operations team to ensure efficiency.
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 Oversee operations across multiple facilities.
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 Cultivate and maintain strong supplier and customer relationships - Address and resolve any operational challenges and issues.
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 Requirements:
 
 
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 Minimum of 10 years of experience in the Cabinetry Industry.
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 Proven experience in operations management across multiple plants.
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 Demonstrated ability to lead and inspire teams.
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 Strong communication and negotiation skills.
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 </ul>
 
 
</div>

Vice President of Operations

Heirloom

<div>Description:

About Heirloom
Heirloom exists to connect people to places and to each other. We design, build, and operate beautiful spaces that redefine what it feels like to travel as a group. With roots in New Orleans and a growing presence in more than a dozen destinations nationwide, Heirloom blends the warmth of hospitality with the power of technology to create unforgettable group travel experiences. 
Our focus on providing world-class accommodations in premier destinations, combined with a data-driven and tech-enabled operational strategy, has allowed Heirloom to carve out a distinctive position within the luxury short-term rental and property management space.<h3 class="jobSectionHeader"> 
Position Overview</h3>
The Executive Vice President (EVP) of Operations serves as a core member of Heirloom&rsquo;s executive leadership team, responsible for shaping and executing operational strategy across all business divisions, including property level operations, GPM company operations, new property installations, and procurement. This role demands a process-driven leader who can architect scalable systems, optimize efficiency, and deliver measurable P&amp;L improvements across a growing national footprint, all while preserving Heirloom&rsquo;s guest experience standards and brand integrity. The EVP will oversee a diverse portfolio of regional and functional leaders, drive operational excellence across the PropCo and OpCo entities, and lead initiatives that improve speed-to-market, cost control, and overall profitability.
Requirements:<h3 class="jobSectionHeader"> 
Requisites</h3><ul><li>
10+ years in operations leadership, with at least 5 years in multi-market hospitality, property management, or real estate operations at a senior or executive level.</li><li>
Bachelor&rsquo;s degree required; MBA or equivalent operational leadership training preferred.</li><li>
Proven ability to design and implement operational systems that drive profitability and efficiency across distributed markets.</li><li>
Strong command of P&amp;L management, budget development, and cost control.</li><li>
Experience leading centralized purchasing or supply chain functions across diverse vendors and markets.</li><li>
Demonstrated success in leading large, multi-disciplinary teams; coaching senior managers; and building scalable infrastructure.</li><li>
Exceptional interpersonal and written communication skills, with the ability to influence at all levels of the organization.</li><li>
Willingness to travel up to 25&ndash;30% of the time to key markets and properties nationwide.</li></ul></div>

Executive Vice President of Operations

Hyatt Place Houston Sugar Land

<div>
 
 Opportunity: General Manager
 
 
 
 Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
 
 
 
 Your Growth Path
 
 
 
 Area General Manager - Regional Director of Operations &ndash; Vice President of Operations
 
 
 
 Your Focuses
 
 
 
 Leadership
 
 
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 Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
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 Set clear expectations and provide the guidance necessary to achieve exceptional performance.
 
 
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 </ul>
 Guest Experience
 
 
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 Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
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 Continuously seek opportunities to enhance guest interactions and exceed expectations.
 
 
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 </ul>
 Financial Performance
 
 
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 Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
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 Monitor financial performance through regular analysis and implement corrective actions as needed.
 
 
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 </ul>
 Operational Excellence
 
 
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 Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
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 Implement best practices to uphold quality and safety standards.
 
 
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 Employee Development
 
 
 <ul>
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 Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
 
 
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 Your Background And Skills
 
 
 
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 Associate or Bachelor&rsquo;s Degree in Business, Hospitality or a related field.
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 Previous hotel management experience required.
 
 
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 HHM Benefits And Perks
 
 
 
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 Medical, Dental and Vision Health Insurance
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 Paid Time Off
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 401k Company Match
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 Free Basic Life Insurance
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 Travel Discounts
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 Commuter Transit and Commuter Parking Benefits
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 Quarterly Bonuses and Incentives
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 Employee Assistance and Wellness Program
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 Educational/Professional Development
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 Technology Reimbursements
 
 
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 Work Environment and Context
 
 
 
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 Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
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 Occasional travel required.
 
 
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 </ul>
 
 What We Believe
 
 
 
 People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
 
 
 ,
 
 
</div>

General Manager

ReSource Pro

<div>Are you a strategic leader who thrives on building high-performance go-to-market engines? We are seeking a Vice President of Revenue Operations to architect and scale our growth, ensuring our sales and marketing teams have the insights, tools, and processes they need to win.
Come Join ReSource Pro!
Your Role&hellip;
Reporting to the SVP of Marketing &amp; Communications and partnering closely with executive leadership, the Vice President of Revenue Operations will be the lead architect of our go-to-market (GTM) strategy. The mission of the role is to integrate people, data, processes, technology, and AI into a cohesive and powerful system that accelerates growth.
This leader will not only run the day-to-day revenue operations function but will define how we adopt and integrate AI across our commercial organization - shaping how insights are generated, how decisions are made, and how our teams maximize their time and impact. This role spans sales and marketing analytics, operations, enablement, solutions engineering, Salesforce administration, and AI-driven innovation.
We hire the best because we believe great people create exceptional experiences. That&rsquo;s why we hire individuals who bring both expertise and curiosity&mdash;leaders who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, 
and candidates must reside within the U.S. to be eligible for consideration.
In this role you will&hellip;<ul><li>
Serve as the central architect of our GTM operating model, driving alignment, efficiency, and innovation across the revenue lifecycle. Shape GTM priorities, lead strategic planning, and establish a unified view of market data to inform decisions at every level.</li><li>
Own our revenue intelligence strategy, combining historical, predictive, and AI-driven insights into actionable guidance for the executive team, sales, and marketing. Be the &ldquo;voice of truth&rdquo; for revenue performance and market opportunity.</li><li>
Embed AI into our GTM playbook, from pipeline forecasting and territory design to campaign optimization and buyer engagement. You will set the roadmap for where AI adds the most value, ensuring adoption, governance, and measurable impact.</li><li>
Lead sales and marketing operations, including forecasting, pipeline management, and territory optimization. Oversee our GTM tech stack, ensuring data integrity, automation, and seamless handoffs across teams.</li><li>
Expand the pre-sales/solutions function into a strategic growth engine that shortens cycles, improves conversion, and showcases differentiated client value. Develop repeatable solution frameworks and equip teams with tools that scale.</li><li>
Champion change management to align people, process, and technology, ensuring our organization continuously evolves with market shifts and new technology capabilities.</li></ul>
What you need to be successful&hellip;<ul><li>
20+ years in Sales and/or Marketing Operations/Analytics, with at least 7 years in a senior leadership role.</li><li>
Demonstrated experience or interest in driving AI adoption and integration in a commercial or operations function (strategy, use cases, adoption, ROI).</li><li>
Deep expertise in Salesforce and integrated GTM tech stacks, with an understanding of modern AI-powered tools.</li><li>
Proven ability to translate data and AI insights into clear narratives that influence executive and board-level decisions.</li><li>
Strong cross-functional leadership skills; a track record of driving adoption, change, and measurable growth outcomes.</li><li>
Experience in professional services, insurance, or other complex B2B industries preferred.</li></ul>
Your Compensation&hellip; 
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $189,719 - $250,454 annual. The salary range may vary based on experience and on the specific geographic location in which the candidate resides. 
Your Benefits &amp; Perks&hellip;<ul><li>
100% paid employee health insurance available on Day 1</li><li>
Eligible for all medical, dental, and vision benefits on Day 1</li><li>
Remote positions are Internet stipend-eligible</li><li>
401k with employer match, vested on Day 1</li><li>
HSA/FSA available</li><li>
Long Term and short-term disability employer-provided</li><li>
Generous PTO plan with paid holidays + floating holidays</li><li>
Development and growth opportunities</li></ul> 
Your Interview Process&hellip; 
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. 
The standard interview process includes:<ul><li>
Behavioral interview with Talent Acquisition</li><li>
Online talent assessment</li><li>
Hiring Manager interview 
 
4. Stakeholder Interview</li><li>Additional interview steps may be added depending on the position or if further evaluation is needed.</li></ul> 
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times&mdash;placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list&rsquo;s 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Vice President Revenue Operations

HSBC

<div>Some careers have more impact than others.
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Vice President, Alternative Operations Asset Management
Responsibilities<ul><li>
The Alternative Investments Operations Team is responsible for the global investment operations function comprises transaction and fund services, portfolio operations, product/portfolio controllership for all alternative investment&rsquo;s products of HSBC Alternatives. The Team operates from centres of excellence in London, Bangalore, and Singapore</li><li>
Transaction &amp; Trade Services: portfolio allocation analysis, transaction compliance &amp; execution, trade support, control, reconciliation &amp; execution, investment restrictions monitoring</li><li>
Transaction &amp; trade support services for Private Credit.</li><li>
Fund Operation: pricing &amp; reconciliation, Net Asset Value production oversight, fees &amp; invoicing, financial statement preparation and auditing of the private credit funds and mandates.</li><li>
Reporting: checking performance of underlying funds, portfolio reporting, supporting regulatory reporting tasks, portfolio compliance (investment restrictions),assisting the management reporting and investor reporting</li><li>
Operational Risk &amp; Compliance: implementing financial crime compliance &amp; control, support business continuity, executing Operational Risk Management Framework</li><li>
Support of various system projects and implementing change in business as usual procedures
</li><li>Managing various stakeholder&rsquo;s requirement and queries</li></ul>
Qualifications:<ul><li>
Strong knowledge of Alternative Asset classes, preferably prior experience into investment operations team or equivalent middle office services within asset management or asset management services</li><li>
Deep level of understanding of Net Asset Value calculations and oversight of fund administrator and lastly Microsoft office skills are required.</li><li>
Accounting skills of Alternatives asset class (Private equity/ Hedge fund/ Private Credit). Qualified accountants would be a plus.
</li><li>At least 4-11 years of experience in the asset management business.</li><li>
Effective management of escalations/issues related to operational risk.</li><li>
Identify opportunities for process improvement and champion continuous improvement within the team.</li><li>
Identify, manage and mitigate operational risks.</li><li>
Adhere to all regulatory requirements.</li></ul>
You&rsquo;ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo;
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***</div>

AVP, Alternative Operations

Metropolitan Transportation Authority

<div>Description 
 
Job Information 
Title: Chief Officer, Investigations &amp; Compliance 
First Date of Posting: 11.07.2025 
Last Date of Posting: Open until filled. 
Authority: TA/OA 
Department: Safety and Security 
Division/Unit: System Safety 
Reports to: Vice President, System Safety 
Work Location: 2 Broadway New York, NY 
Hours of Work: As required. 
 
Compensation: 
Salary Range: $137, 914- $ 189,130 (Executive/1096) 
 
Responsibilities: 
Direct and oversee bus and rail operational projects and provide technical expertise and counsel to the Senior Vice President, Safety and Security and the Vice President of Office of System Safety (OSS). Major responsibilities encompass directing the rail and bus Investigations Divisions, resolving safety-related issues with union safety contacts, and coordinating OSS cross divisional operations-related projects involving practices, equipment, and systems. Responds to major system incidents 24 hours/7 days per week and acts on behalf of the Vice President on day-to day operational safety matters and critical operational task forces, work groups, and partnering projects. Through participation in these functions, the Chief Officer seeks to ensure that customer and employee safety is optimized by incorporating sound system safety practices. 
 
Direct the response and investigation of rail and bus accidents, employee fatalities, and potential employee contact (PEC) near miss incidents on a 24 hour / 7 day per week basis. Prepare highly sensitive, comprehensive technical investigation reports to identify causal factors and develop and oversee completion of recommendations with consideration for the feasible safe operation of the agency to prevent recurrence, which requires in-depth working knowledge of each division's complex maintenance, testing and inspection procedures, operating practices, rules, regulations, and sound safety management techniques and policy. Also requires working knowledge of safety disciplines, accident investigation techniques, and system safety principles. 
Education and Experience: 
Baccalaureate degree required or an equivalent combination of education and experience may be considered in lieu of a degree and ten (10) years of experience of which six (6) years must have been in a managerial/supervisory/administrative capacity. 
 
Desired Skills: 
Extensive knowledge of Bus and Rail operations, safety disciplines, accident investigation techniques and system safety principles.
 
 
Other Information: 
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;). 
 
Equal Employment Opportunity: 
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Chief Officer Investigations & Compliance

Basharsoft

<div>Associate Vice President, Service Delivery and Services
 
Reports to: Senior Vice President, Site Delivery and Services. 
Direct reports: Site Operations, Operations Support, Talent Acquisition, HR Operations, Workplace Solutions, IT Site Support.<h2 class="jobSectionHeader">
About the Company</h2>
A global customer-experience (CX) and business process outsourcing leader with a broad international footprint across the Americas, Asia-Pacific, Australia and Europe. The company delivers omnichannel CX, BPO and digital solutions &mdash; including CX strategy, technology, analytics and work-at-home/resiliency services &mdash; for sectors such as telecommunications, retail, banking, travel and healthcare. The company guided by a people-centric culture (their motto &ldquo;TEAM is MoRe&rdquo; &mdash; Trust, Excellence, Accountability, Malasakit, Innovation, Meritocracy, Respect) and emphasizes continuous improvement, security and client partnership to drive measurable outcomes for customers.<h2 class="jobSectionHeader">
Job Overview</h2>
The Associate Vice President, Service Delivery and Services will lead and own site-level service performance across multiple functions (site operations, operations support, HR operations, talent acquisition, workplace solutions and IT site support). This senior leadership role is accountable for service excellence, operational optimization, people management, and financial stewardship. The role reports to the Senior Vice President, Site Delivery and Services, and partners closely with internal corporate functions and external stakeholders to deliver client-centric, data-driven outcomes and scalable service models.
Location &amp; Working Pattern: Office-based; 5 days a week; shifting schedules as required by operational needs.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
Strategy &amp; Performance<ul><li>
Define and execute site-level service delivery strategy aligned with corporate goals and client requirements.</li><li>
Own SLAs, KPIs and performance dashboards; ensure targets are met or exceeded through continuous improvement and corrective action.</li><li>
Drive service optimization, upsell opportunities and operational scalability using data-driven insights.</li></ul>
Operations &amp; Delivery<ul><li>
Oversee site operations and operations support to ensure consistent, high-quality delivery across multi-site and multi-client environments.</li><li>
Implement and monitor contingency and business continuity plans to maintain uninterrupted service.</li><li>
Ensure strict adherence to governance, compliance, and data privacy requirements.</li></ul>
People &amp; Culture<ul><li>
Lead, coach and develop a high-performing leadership team across direct reports (Site Operations, Operations Support, Talent Acquisition, HR Operations, Workplace Solutions, IT Site Support).</li><li>
Implement workforce planning and capacity management practices to optimize FTE utilization and productivity.</li><li>
Drive employee engagement, performance management, succession planning and talent development programs.</li></ul>
Client &amp; Stakeholder Management<ul><li>
Maintain and strengthen relationships with key clients, government agencies and stakeholders to secure renewals, negotiate contracts and support business growth.</li><li>
Act as executive sponsor for strategic client initiatives and escalations; present performance and improvement plans to senior client stakeholders.</li></ul>
Financial Stewardship<ul><li>
Own P&amp;L responsibility for the site(s): forecasting, cost control, margin improvement and revenue optimization.</li><li>
Identify cost-efficiency opportunities and lead initiatives to improve profitability while maintaining service quality.</li></ul>
Transformation &amp; Risk<ul><li>
Lead transformation, process improvement and automation initiatives (Lean, Six Sigma, Agile approaches) to raise operational maturity.</li><li>
Anticipate operational risks and design mitigation strategies (risk management and business continuity planning).</li><li>
Oversee policy development and ensure timely senior management sign-off and regulatory compliance.</li></ul><h2 class="jobSectionHeader">
Required Qualifications &amp; Experience</h2>
Education<ul><li>
Bachelor&rsquo;s degree in Business Administration, Business Management, or a related field. (Master&rsquo;s degree preferred.)</li></ul>
Experience<ul><li>
Minimum 10 years&rsquo; experience in the BPO / CX industry, with at least 3 years in a senior leadership role (Director / Head level or above).</li><li>
Proven track record managing large-scale global service operations, multi-site environments, and multi-client engagements.</li><li>
Demonstrated P&amp;L ownership, financial forecasting and budget management experience.</li><li>
Strong background with operational metrics, SLAs, KPIs and performance improvement methodologies.</li></ul>
Skills &amp; Competencies<ul><li>
Strategic thinker with strong commercial acumen and data-driven decision-making skills.</li><li>
Excellent leadership, stakeholder management, and executive communication skills.</li><li>
Strong negotiation skills and experience in contract management / client commercial discussions.</li><li>
Proficient in developing dashboards and using performance analytics to drive insights and actions.</li><li>
High degree of composure, resilience and problem solving under pressure.</li></ul>
Preferred Certifications<ul><li>
Lean Six Sigma (Green/Black Belt), PMP or Agile certification is preferred.</li></ul></div>

Associate Vice President, Service Delivery and Services

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