wellness coordinator

PALMETTO INFUSION

<div>About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service &ndash; always delivering a warm and attentive health care experience that boosts patients&rsquo; state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

Responsible for administering and promoting employee benefits programs and wellness initiatives to enhance the overall well-being and satisfaction of our workforce. This role requires strong organizational skills, excellent communication abilities, and a passion for promoting healthy lifestyles.

Schedule: Monday &ndash; Friday; 8:00 AM &ndash; 5:00 PM

Minimum Qualifications:

Experience/Education:
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, or related field, or 5 years of experience in benefits administration in lieu of degree</li>
<li>SHRM-CP/ SHRM-SCP, or obtain in a year after hire</li>
<li>5 years of experience in benefits administration, wellness program management, or related role. Strong knowledge of employee benefits regulations, including ERISA, ACA, FMLA, and ADA. Experience with leave of absence management and accommodations processes</li>
<li>Proficient at partner programs (i.e.: MS Outlook, Word, Excel).</li>
<li>Ability to cope with ambiguous, changing environment while under pressure in a calm</li>
<li>Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.</li>
</ul>
Essential Functions:
<ul>
<li>Coordinate all aspects of employee benefits programs, including health insurance, retirement plans, and other benefits.</li>
<li>Serve as the primary point of contact for employee inquiries regarding benefits packages, eligibility, and enrollment processes.</li>
<li>Collaborate with HR team and external vendors to ensure accurate and timely administration of benefits plans.</li>
<li>Conduct regular audits of benefits data to ensure compliance with company policies and regulatory requirements.</li>
<li>Develop, implement, and evaluate wellness initiatives aimed at improving employee health and productivity.</li>
<li>Organize and promote wellness activities, such as fitness challenges, nutrition workshops, and mental health seminars.</li>
<li>Partner with external resources, such as healthcare providers and wellness professionals, to deliver engaging and impactful wellness programs.</li>
<li>Analyze metrics and feedback to assess the effectiveness of wellness initiatives and make recommendations for improvement.:</li>
<li>Administer leave of absence programs, including FMLA, state-mandated leaves, and other company-specific policies.</li>
<li>Serve as a resource for employees and managers regarding leave policies, procedures, and documentation requirements.</li>
<li>Coordinate ADA accommodations for employees with disabilities, ensuring compliance with legal regulations and company policies.</li>
<li>Facilitate communication and collaboration between employees, managers, HR, and external partners involved in leave and accommodation processes.</li>
<li>Prepare and review monthly allocations of benefit invoices, ensuring accuracy and adherence to budgetary guidelines.</li>
<li>Collaborate with finance and accounting departments to reconcile benefit expenses and resolve any discrepancies.</li>
<li>Track and analyze benefit costs, utilization rates, and trends to support strategic decision-making and budget planning.</li>
<li>Assist with the development of cost-effective benefit strategies and initiatives to maximize the value of employee benefits offerings.</li>
</ul>
About the Benefits:
<ul>
<li>Competitive Compensation</li>
<li>Comprehensive Medical Insurance</li>
<li>Dental and Vision Insurance</li>
<li>Company Life Insurance</li>
<li>Voluntary Life and Disability Insurance</li>
<li>Additional Voluntary Supplemental Plans</li>
<li>Flexible Spending Account (Medical and Dependent Care)</li>
<li>Health Savings Account</li>
<li>401K Retirement Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Discounts</li>
<li>Ramsey SmartDollar Program</li>
<li>Referral Program</li>
<li>Tuition Assistance</li>
<li>Paid Time Off</li>
<li>8 Paid Company Holidays</li>
</ul>
Patient Advocacy Statement:

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates &quot;The Palmetto Experience&quot; &mdash; a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.</li>
</ul>
OTHER

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Onsite</div>

Benefits & Wellness Coordinator

Elite Pain Relief and Wellness

Fast-growing chiropractic and integrative wellness practice is seeking a highly organized, patient-focused Chiropractic Assistant / Case Manager to take a central role in both clinical flow and our Red Light Therapy Weight Loss &amp; Pain Management Program.This is a key patient retention and care coordination position, not a basic front desk role. You will be responsible for ensuring patients move smoothly through care, stay engaged in their treatment plans, and receive a high-quality experience from intake through ongoing program adherence.We are looking for someone who is:<ul><li>Confident, personable, and comfortable guiding patient behavior and adherence</li><li>Highly organized with strong follow-through</li><li>Able to multitask in a fast-paced clinical environment</li><li>Comfortable blending administrative, clinical support, and patient coaching responsibilities</li><li>Motivated by outcomes, patient progress, and team success</li></ul>Experience in chiropractic, medical assisting, physical therapy, or wellness coordination is strongly preferred.We will train the right person, but this role requires maturity, accountability, and strong communication skills.Core Responsibilities<ul><li>Patient intake, documentation, and rooming</li><li>Manage patient flow and clinic efficiency</li><li>Coordinate care plans</li><li>Assist with in-office therapies and treatments</li><li>Serve as Case Manager for Red Light Therapy program (weight loss + pain relief)</li><li>Track patient progress and compliance</li><li>Encourage adherence and visit consistency</li><li>Coordinate follow-ups and program milestones</li><li>Data entry, scribing, and EMR support</li><li>Process payments and patient checkout</li></ul>Pay: $18.00 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Free parking</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Professional development assistance</li><li>Wellness program</li></ul>Application Question(s):<ul><li>Are you comfortable helping promote patient adherence to wellness or weight-loss programs (following up, encouraging visits, tracking progress)?</li></ul>Yes / NoWork Location: In person

Chiropractic Assistant / Patient Care Coordinator (Case Manager – Red Light Therapy)

six senses

Vision and Values
 
As IWP, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
 
Wellness
 
I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes spearheading and participating in our Mission Wellness activities. All aspects of these wellness and initiatives will be adopted and implemented throughout my department and its strategic planning and development.
 
Sustainability
 
Sustainability is at the core of everything we do at Six Senses. As IWP, I will support all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging such as the abolition of single-use plastic. I will support the Sustainability Guidelines as they relate to my department and set goals to improve my performance.
 
Out of the Ordinary
 
I will deliver Out of the Ordinary experiences that inspire the spirit of hospitality by delighting others and creating stories. I will deliver experiences that harmonizes with our brand values and create an appetite towards innovation and raise the bar. I will combine quirky, element of surprise and original experiences and take any regular moment and craft it into a beautiful memory.
 
Operational Ownership
 
In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget.
 
I will work strategically with the Director of Wellness to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will maintain an overall consistency of the Company’s vision, quality/standards and develop concepts consistent with brand identity.
 
My scope of work includes: (please review points below and localize)
 
Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
 
Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
 
Assist on reviewing services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices.
 
Assist on the efficient operation of the spa. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.
 
Regularly meet with Director of Wellness /Spa Manager to plan next steps in spa operations and liaise with involved departments.
 
Knowledge of all facilities and services offered by the spa including type of treatments and services available as well as their selling status, and benefits of all package’s plans, wellness plans and special promotions.
 
Understand the policy on guaranteed reservations and no-shows.
 
Support and follow up to ensure Visiting Experts calendar is in place and assist to develop spa packages and programs and to adapt spa menu aligning it with company updates, local market and guests’ requirements.
 
Market and promote IW to guests and focus to improve projected revenue targets and promotional initiatives to drive sales for products, programs and treatments.
 
Provide consultation, specialized treatments and prescription of programs, medicines and products to the guests when required.
 
I will monitor the compilation of accurate sales and marketing statistics and revenue records on Ayurveda treatments and programs.
 
Achieve individual and group targets in sales as required, as well as promoting the upselling of spa treatments, products, packages, special promotions and Visiting Experts Calendar.
 
Have a thorough knowledge of all facilities and services offered by the property including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.
 
Maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards.
 
A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.
 
Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property.
 
Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.
 
Attend or conduct the designated meetings and briefings as instructed by the General Manager with a two-way flow of pertinent information and communications.
 
Perform any additional duties given to me by the General Manager.
 
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
 
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
 
You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.
 
It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
 
Let the journey begin.
 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Integrated Wellness Practitioner (Spa)

JLL supports the Whole You, personally and professionally.
 
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
 
The Workplace Coordinator provides general office, and facilities support with a variety of activities, audits and workspace-related tasks, exhibiting strong customer relationship/communication skills. Single point of contact for landlord queries and escalations. Successfully coordinates the resolution of problems associated with all building services including but not limited to small projects, working with vendors, workspace resources, as well as interior and exterior furnishings, fixtures and equipment.
 
Please note, only individuals with diverse abilities are entitled to apply. If you are not a candidate with diverse abilities, you can still review other available roles on our recruiting page.
 Qualifications
 What we are looking for?
 A Bachelor’s degree in any major from any accredited university.
 Legally eligible to work in Egypt.
 Availability of People with Diverse Abilities Government Card. If not, please highlight in the application to assess if we can help you obtain this once you pass the Interview process.
 Strong analytical, problem-solving skills and positive attitude. Eager to learn and grow.
 Highly developed interpersonal skills.
 Good/ Excellent English proficiency.
 
Responsibilities: 
Workplace Management
 Administration and monitoring of general maintenance within the facility
 Coordinate service visits with property management representatives and vendors
 Provides hospitality and support for guests, visitors, and employees at client location
 Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service
 Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)
 Works with all internal departments such as IT, Security, ….
 Detailed inspections to discover all issues and assign tickets
 Proactive in finding improvements and following through on a plan to complete
 Identify costs saving ideas on a monthly basis
 Coordinates special events in support of client or CRE
 Vendor and Supplier Management
 Manage Facilities contracts on behalf of the client as managing agent
 Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review
 Relationship Management
 Single point of contact for all landlord queries and escalations
 Local point of contact with client’s IT team
 Local contact with the data centre providers – HVAC, UPS, Communications
 Local contact with security, provide print login credentials
 Account Performance
 Develop and maintain strong and healthy relationships with the client and landlord
 Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction
 Administration and monitoring of general maintenance within the facility
 Provides hospitality and support for guests, visitors, and employees at client location
 Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service
 Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)
 Detailed inspections to discover all issues and assign tickets
 Proactive in finding improvements and following through on a plan to complete
 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
 
Personalized benefits that support personal well-being and growth:
 
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
 
About JLL –
 
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
 
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
 
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Workplace Coordinator

Raffles

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles &amp; Farimont The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Operational Supervision &amp; Quality Assurance:<ul><li>
Ensure all spa, fitness, and recreation areas are clean, organized, and fully prepared at all times.</li><li>
Maintain cleanliness of treatment rooms, locker areas, relaxation lounges, gym facilities, and public wellness spaces.</li><li>
Replenish towels, linens, amenities, and supplies in accordance with brand standards and operational needs.</li><li>
Support the setup and reset of treatment rooms and wellness areas before and after guest use.</li><li>
Monitor equipment and facilities, reporting any maintenance issues promptly.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience.</li><li>
Assist guests with facility orientation, including locker usage, amenities, and wellness areas.</li><li>
Anticipate guest needs by ensuring availability of towels, refreshments, and amenities.</li><li>
Maintain a calm, clean, and relaxing environment that enhances the overall wellness experience.</li><li>
Respond promptly to guest requests and support service recovery where required.</li></ul>
Team Collaboration &amp; Support:<ul><li>
Support spa therapists, wellness instructors, and supervisors in ensuring smooth daily operations.</li><li>
Assist in preparing for treatments, wellness sessions, and recreational activities.</li><li>
Participate in daily briefings to stay informed of guest movements, priorities, and operational updates.</li><li>
Promote a team culture of cooperation, efficiency, and service excellence.</li></ul>
Coordination &amp; Communication:<ul><li>
Communicate guest needs, preferences, and any concerns to the relevant team members promptly.</li><li>
Coordinate with Spa Reception and other departments to ensure guest readiness and facility availability.</li><li>
Report lost and found items, safety hazards, or irregularities immediately.</li></ul>
Commercial &amp; Financial Support:<ul><li>
Support the promotion of spa services and wellness facilities through positive guest engagement.</li><li>
Maintain awareness of available services, packages, and facility offerings to assist guests effectively.</li><li>
Ensure proper usage and control of supplies to support cost efficiency.</li></ul>
Standards, Safety &amp; Compliance:<ul><li>
Adhere to Raffles &amp; Fairmont grooming, hygiene, and presentation standards at all times.</li><li>
Ensure compliance with health, safety, and sanitation regulations.</li><li>
Maintain cleanliness protocols and infection control standards across all wellness areas.</li><li>
Uphold guest privacy and confidentiality at all times.</li><li>
Support sustainability initiatives and environmentally responsible practices.</li></ul> 

Qualifications 
Qualifications &amp; Experience:<ul><li>
Minimum 1&ndash;2 years of experience in housekeeping, spa, recreation, or a similar role within hospitality.</li><li>
Experience in a luxury or five-star hotel environment is an advantage.</li><li>
Basic knowledge of spa and wellness operations is preferred.</li><li>
Pre-opening experience is a plus.</li></ul>
Skills &amp; Competencies:<ul><li>
Strong attention to detail and cleanliness standards.</li><li>
Good communication and interpersonal skills.</li><li>
Ability to provide courteous and professional guest service.</li><li>
Basic organizational and time management skills.</li><li>
Ability to work as part of a team in a fast-paced environment.</li></ul>
Personal Attributes:<ul><li>
Positive, friendly, and service-oriented attitude.</li><li>
Well-groomed with professional presentation.</li><li>
Reliable, disciplined, and proactive.</li><li>
Calm and composed in a guest-facing environment.</li><li>
Willingness to learn and support team operations.</li></ul> 

Additional Information 
<ul><li>
Understanding of luxury hospitality standards and guest expectations.</li><li>
Ability to support pre-opening activities, including setup and operational readiness of wellness facilities.</li><li>
A hands-on approach with strong attention to detail and ownership.</li><li>
Impeccable grooming and presentation aligned with luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Wellness Attendant, Raffles & Fairmont The Red Sea

La Familia

<div>Except in the case of an undue hardship, La Familia provides reasonable accommodations to persons with disabilities when the accommodations are necessary to enable the persons to perform the essential functions of the job. The Agency also provides reasonable accommodations when necessary based on religious needs. Individuals requiring workplace accommodations must discuss their needs with La Familia Human Resources. Individuals seeking accommodations for disabilities are typically required to provide medical documentation supporting the existence of a disability, the need for the accommodation, and what workplace modifications will enable the employee to perform the essential functions of the job.
POSITION OVERVIEW:
The Case Manager in the Working Wellness Program works collaboratively with our Employment Specialist, Peer Support Specialist, and Clinician to provide case management, mental health services, and employment support services based on the IPS model. The Case Manager is responsible for supporting intakes, assessments, employment services, and ensuring effective client engagement from referral to discharge. This is an action-oriented, community-based program that aims to support clients to find meaningful employment that speaks to their interests and skills, while also addressing mental health needs so that clients can thrive. 
This role will uphold and champion the agency&rsquo;s mission, vision, and values and contribute to a collaborative and inclusive work culture.
This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:<ul><li>
January 2027: 3% base pay increase</li></ul>
Future increases will be subject to the terms of the collective bargaining agreement.
Essential Job Functions and Responsibilities:<ul><li>
Perform regular assessments of clients' needs in areas such as: housing, counseling, coordination of services, social relationships, family relationships, job skills, symptom management, navigating entitlement programs, budgeting, and other related areas.</li><li>
Provide case management duties for clients and connect them to various resources as necessary, including, but not limited to, assisting clients in finding housing, mental health services, resources to address food insecurity, childcare, and other supports. Support the team in meaningfully engaging with all clients a minimum of 2 times a month.</li><li>
Provide employment services to clients based on the IPS model, including conducting employer contacts with or on behalf of clients.</li><li>
Provide services in the field at least 50% of the time, including at various institutional settings and locations in the community, as necessary.</li><li>
Develop individualized care plans for clients in collaboration with the team.</li><li>
Provide services related to supporting mental health and skill building to support client&rsquo;s increased functioning.</li><li>
Collaborate with the Program Supervisor in facilitating weekly team meetings where client cases are reviewed and where the team provides updates and feedback to one another.</li><li>
In collaboration with the Program Supervisor, support team in planning and collaborating in coordination of care and services to a caseload of 50+ clients, including updating and reviewing electronic records to inform client engagement.</li><li>
Collaborate with Lead Clinician and team in planning and facilitating workshops and outreach activities to the community</li><li>
Provide feedback to Program Supervisor about program needs and morale; assist Working Wellness staff to troubleshoot and problem-solve client and program operational needs and concerns to ensure quality service delivery</li><li>
Provide culturally responsive, strengths-based, and client-centered supports and advocacy.</li><li>
Consistently collaborate with mental health and other social service professionals in various institutional capacities and settings to initiate, refer, and follow-up with services in conjunction with or on behalf of clients.</li><li>
Consistently write case notes and documentation regarding services rendered in a timely manner and in compliance with standards of care of La Familia.</li><li>
Consistently meet productivity and client contact hour&rsquo;s requirements in compliance with programming and standards of care of Working Wellness.</li><li>
Consistently attend weekly meetings of Working Wellness Staff Meetings/Group Supervision; weekly meetings of individual supervision with the Program Supervisor; monthly ACBHCS meetings; and other meetings or trainings relevant for community or professional stakeholder purposes or professional development, team meetings, trainings, and presentations as needed.</li><li>
Maintain client confidentiality and charts in compliance with Health Insurance Portability and Accountability Act (HIPAA)</li><li>
Comply with all agency&rsquo;s policies and procedures.</li><li>
Support agency-wide Quality Improvement efforts.</li><li>
Demonstrate a capacity and commitment to provide services to diverse clientele, families, and populations in regards to race; class; gender; sexuality; disability; age; immigration/citizenship status; religion/spirituality; and other social statuses..</li><li>
Participate in peer-to-peer learning by being available for occasional job shadowing.</li></ul>
Other<ul><li>
Attend trainings and participate in events relevant to key responsibilities, including IPS trainings and county IPS meetings.</li><li>
Track and regularly report on key metrics for responsible function areas</li><li>
Leads and collaborate on special projects related to agency objectives as appropriate</li></ul>
CORE COMPETENCIES:
Leading the self:<ul><li>
Demonstrates ethics and integrity</li><li>
Displays drive and purpose</li><li>
Manages self and adapts to change</li><li>
Exhibiting leadership stature</li><li>
Practice self-awareness and continuous learning</li></ul>
INCLUSION, RESPECT, AND COLLABORATION:<ul><li>
Practices cultural humility and cultural responsiveness when engaging with individuals from diverse backgrounds and life experiences, while practicing appropriate boundaries.</li><li>
Develop relationships with their teams and across the organization to foster cultural humility and cultural responsiveness, teamwork, and collaboration, ensuring positive outcomes for the organization both internally and externally.</li><li>
Utilize effective communication skills to listen and respond with empathy, while adopting a proactive and collaborative approach to drive innovative change. This approach should be sensitive to the organization's culture and its role within the community.</li></ul>
QUALIFICATIONS &amp; EXPERIENCE:<ul><li>
BA degree in the field of psychology, counseling, or social work and two years of experience in the mental health field or four years of experience in the mental health field, or similar education/experience.</li><li>
Bilingual Spanish/English preferred.</li><li>
Experience working with Severe Mental Illness (SMI) populations and principles of case management, individual rehabilitation, family supports, supported services (housing, employment, education), and crisis interventions.</li><li>
Demonstrate a capacity and commitment to work in cooperation with a diverse team of professionals in regards to race; class; gender; sexuality; disability; age; immigration/citizenship status; religion/spirituality; and other social statuses.</li><li>
Ability to organize and prioritize duties as well as multi-task in short periods of time in regards to shifting the aforementioned roles throughout the day (i.e. community outreach, client appointments, writing case notes, IHOT meetings, consultation.)</li><li>
Demonstrate a competency of writing skills effective enough to communicate client services rendered as well as coordinate casework with IHOT staff.</li><li>
Demonstrate a capacity to collaborate in the context of team work, share casework, and communicate effectively so that program operations are executed with minimal challenges.</li><li>
Demonstrate a commitment to be teachable as well as receive and integrate feedback into work performance within an effective manner of time.</li><li>
Experience in non-profit and community-based organizations preferred.</li><li>
Demonstrates and models excellent &ldquo;customer service&rdquo; orientation and ability to work with diverse populations.</li><li>
Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties.</li><li>
Proficient in MS Office and Google Workspace products.</li><li>
Valid CA Driver&rsquo;s license required.<ul><li>
Auto insurance: If your vehicle is used for business-related purposes, it is recommended that you inform your auto insurance carrier.</li></ul></li></ul>
OTHER RESPONSIBILITIES:<ul><li>
Demonstrates cultural awareness and provides respectful, client-centered care.</li><li>
Maintains knowledge of community resources for client referrals</li><li>
Attend work regularly, adhering to policies on absences and tardiness.</li><li>
Understands and applies legal requirements, including confidentiality and risk management.</li></ul>
Timekeeping &amp; Attendance Responsibilities<ul><li>
Accurately record work hours each day by clocking in/out at scheduled start, break, lunch, and end times.</li><li>
Take all required meal and rest breaks in compliance with state, federal, and agency policies.</li><li>
Review and submit timesheets by established deadlines to ensure timely payroll processing.</li><li>
Notify supervisor promptly of any scheduling conflicts, absences, tardiness, or timekeeping issues.</li><li>
Maintain consistent and reliable attendance to support team and program operations.</li><li>
Follow organizational policies and procedures related to overtime, schedule changes, and paid/unpaid leave.</li><li>
Correct and/or report any timekeeping discrepancies immediately to the supervisor for resolution.</li></ul>
TEAM COMMITMENT:<ul><li>
Viewed by others as an effective team member who is flexible, cooperative, and willing to assist others, and acts as a resource to team members and clients, where appropriate.</li><li>
Handles difficult or conflict situations constructively and seeks appropriate assistance.</li><li>
Accepts accountability and constructive feedback.</li><li>
Attends all mandatory meetings and staff meetings as required, and actively participates in other departmental professional development, including providing training and consultation.</li><li>
Develops and maintains cooperative and courteous relationships with fellow employees, supervisors, managers in other departments, senior management, executive staff, and community stakeholders.</li><li>
Handles requests, suggestions, and complaints from other departments and individuals in a tactful and effective manner to maintain goodwill within the agency.</li></ul>
WORKING CONDITIONS and JOB SETTING:<ul><li>
Ability to occasionally or frequently stand, walk, sit, and reach with hands and arms above the shoulders</li><li>
While performing the duties of this job, the employee is routinely required to sit, walk, talk, and hear, use hands to keyboard, fingers, handle, and feel, stoop, kneel, crouch, twist, crawl, reach, and stretch.</li><li>
The employee is occasionally required to move around the office</li><li>
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus</li><li>
May require travel, dependent on agency needs</li><li>
Can work under deadlines</li><li>
Performing general physical activities such as picking up, moving, and using objects, tools, or controls</li><li>
The noise level in the work environment is usually low to moderate.</li></ul>
Physical Requirements<ul><li>
Ability to safely operate a motor vehicle</li><li>
Ability to push, pull, and lift up to 50 pounds frequently.</li><li>
Ability to stand and move from one location to another daily.</li><li>
Ability to sit for prolonged periods of time</li><li>
Ability to visually focus on near and far items, and to be able to switch between them.</li><li>
Ability to reliably report to work on time and perform the position's required tasks as scheduled</li><li>
Ability to grasp and carry items</li><li>
Ability to hear and effectively communicate with co-workers, clients, and the public</li><li>
Ability to identify potential issues within the workplace, determine an appropriate means of avoiding and/or resolving the issues, work with others to address the issues, and carry out organized strategies for resolving and preventing similar issues in the future</li><li>
Ability to process information and data for use within the organization</li></ul>
BENEFITS:<ul><li>
Excellent Health benefits package for you and your family, including:<ul><li>
Medical, dental, and vision benefits with 95% employee and 80% dependent employer premium contributions, and employer-paid life insurance.</li></ul></li><li>
Vacation, 15 paid holidays, 12 paid sick days upon accrual</li><li>
Employee Assistance Plan to support you and your family&rsquo;s well-being and finances</li><li>
Pet Plan Benefit:<ul><li>
PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service</li></ul></li><li>
403(b) retirement plan</li><li>
Work-life wellbeing &amp; excellent work hours<ul><li>
La Familia understands the importance of work-life balance! Our therapists enjoy flexible scheduling options, including hybrid work arrangements, to ensure high-quality client care while maintaining their well-being.</li></ul></li><li>
License and Certification renewals reimbursed.</li><li>
Supportive/Collaborative work environment</li><li>
Opportunities for Growth and Professional Development<ul><li>
We believe in growing together. As a team member, you&rsquo;ll have access to structured mentorship and ongoing training. Whether you&rsquo;re pursuing licensure or looking to specialize in clinical psychology, we support your growth every step of the way.</li></ul></li><li>
This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:<ul><li>
January 2027: 3% base pay increase</li><li>
Future increases will be subject to the terms of the collective bargaining agreement.</li></ul></li></ul></div>

Case Manager - Working Wellness

Indiana Professional Management Group

<div><div>*IPMG is now happy to offer a sign on bonus of $500 within your first 6 months with us!*</div> 
IPMG is 100% Employee-Owned!
At IPMG, we&rsquo;re proud to be fully employee-owned through our Employee Stock Ownership Plan (ESOP). This means every Employee-Owner shares in the company&rsquo;s success and growth.
Let's talk about the Care Manager position!
This full-time, hybrid position combines remote work from your home office with travel of up to one hour for community-based meetings several times a week. To accommodate required in-person meetings, candidates must reside within Indiana or within 10 miles of the state line.
Why IPMG?
Work-life balance<ul><li>-IPMG offers an after-hours crisis line for our Individuals so you don&rsquo;t have to be on call!</li><li>
Dedicated training program</li><li>
Opportunities for advancement</li>
Generous paid time off and company holidays<li>-including birthday, work anniversary, and mental health days!</li><li>
Expense and mileage reimbursement</li></ul><div>
What You&rsquo;ll Do:</div><ul><li>
Provide information and education to help Individuals understand the Medicaid waiver process</li><li>
Create an individual support plan based on the strengths, needs, goals, and desires of the Individuals we serve</li><li>
Help Individuals access services and supports they need to meet their goals</li><li>
Facilitate regular community-based team meetings to review plan of care and collaborate with service providers as needed</li></ul>
Who You&rsquo;ll Work With:
Case Managers work with Individuals on the Health &amp; Wellness (H&amp;W) and Traumatic Brain Injury (TBI) Medicaid Waivers
What You Need:<ul><li>
A valid driver's license, car insurance, and reliable transportation</li><li>
RN OR bachelor&rsquo;s degree in social work, Psychology, Counseling, Gerontology, Nursing or Health &amp; Human Services OR any field with 2 years full-time, direct service experience with the elderly or disabled OR master&rsquo;s degree in social work, Psychology, Counseling, Gerontology, Nursing or Health and Human Services</li><li>
The ability to pass thorough background screens</li><li>
Designated home office setting with computer, internet service, and smart phone</li></ul></div>

Case Manager - H&W/TBI Waiver

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