windows support engineer

Barclays

<div>Join Barclays as a Windows Server Engineer role, where Join us as a Mainframe MQ Infrastructure Engineer the purpose of your role is to build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. At Barclays, we don't just anticipate the future - we're creating it.
To be successful in this role, you should have below skills:<ul><li>
Candidate should have minimum 8+ years of working experience on Windows Servers</li><li>
Hands on experience on Windows Server OS 2016,2019 and 2022</li><li>
Experience on Windows server cluster and troubleshooting on cluster issues.</li><li>
Experience on Windows server security updates and product lifecycle.</li><li>
Good understanding and knowledge on Windows Server PowerShell scripting.</li><li>
Should have understanding on local/domain polices and troubleshooting on issues related to windows network.</li><li>
Knowledge on Antivirus solutions like &ndash; MDE, Symantec AV.</li><li>
Observability and Monitoring</li></ul>
Some other highly valued skills may include below:<ul><li>
Experience on either of automation technologies &ndash; Ansible AAP, Chef</li><li>
Experience/ understanding on Git commands, Jenkins pipeline, GitLab.</li><li>
MCSE/MCSA, ITIL certification.</li></ul>
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based in our Pune office.

Purpose of the role
To effectively monitor and maintain the bank&rsquo;s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Accountabilities<ul><li>
Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.</li><li>
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.</li><li>
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.</li><li>
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.</li><li>
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.</li><li>
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.</li><li>
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.</li></ul>
Analyst Expectations<ul><li>
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.</li><li>
Requires in-depth technical knowledge and experience in their assigned area of expertise</li><li>
Thorough understanding of the underlying principles and concepts within the area of expertise</li><li>
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.</li><li>
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others.</li><li>
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.</li><li>
Will have an impact on the work of related teams within the area.</li><li>
Partner with other functions and business areas.</li><li>
Takes responsibility for end results of a team&rsquo;s operational processing and activities.</li><li>
Escalate breaches of policies / procedure appropriately.</li><li>
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.</li><li>
Advise and influence decision making within own area of expertise.</li><li>
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.</li><li>
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.</li><li>
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.</li><li>
Make evaluative judgements based on the analysis of factual information, paying attention to detail.</li><li>
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.</li><li>
Guide and persuade team members and communicate complex / sensitive information.</li><li>
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.</li></ul>
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

Windows Server Engineer

Muller's Solutions

<div>This position offers round-the-clock support, operating 24/7 throughout the year to deliver comprehensive assistance for the enterprise server environment. The responsibilities include the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is crucial for maintaining system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that run on Windows. 
Key Responsibilities:
Role Overview
This position operates continuously throughout the year to deliver comprehensive support for the enterprise server landscape. The individual will be responsible for the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is critical in ensuring system stability through daily operational tasks, patching, monitoring, and troubleshooting, while also providing support for SAP environments hosted on Windows.
Areas of Responsibility
Key Accountabilities
Strategic Management<ul>
<li>
Ensure that all Windows systems are effectively managed and maintained in accordance with vendor guidelines and security best practices, while also ensuring compliance with NCA, NIC, and SEC Cybersecurity regulations.</li>
<li>Operations Management</li>
<li>Install, configure, manage, operate, and maintain Windows Server systems and Windows Clusters (e.g., Server 2012, 2016). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Oversee Windows File shares and clusters, as well as support SAP, SAP HANA, and SAP S/4HANA environments on the Windows platform. Consistently review system logs and OS behavior to proactively monitor performance and resolve any issues.</li>
<li>People Management</li>
<li>Build Relationships</li>
<li>Collaborate closely with ERP, application, database, and web hosting teams to address daily support and break/fix issues, as well as manage scheduled maintenance.</li>
<li>Process Improvement &amp; Knowledge Management</li>
<li>Manage and maintain client agents for server monitoring (SCOM) and server management (SCCM). Offer guidance for automation processes within the Microsoft Orchestrator environment. Develop and maintain both technical and detailed design documentation, as well as operational documentation. Create, manage, and delete user/group accounts, and enforce account policies. Raise and oversee support tickets with Microsoft, including troubleshooting, log collection, and follow-up activities.</li>
</ul>
Requirements
Requirements:<ul>
<li>
Degree: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related discipline.</li>
<li>Years of Experience: 3-5+ years of experience in enterprise Windows Server administration.</li>
<li>Technical Skills: Proficient in Windows Server (2012, 2016+) and Windows Clustering. Extensive experience with Microsoft System Center (SCOM, SCCM), and knowledge of Microsoft Orchestrator for automation tasks. Familiarity with supporting SAP, SAP HANA, or SAP S/4HANA on Windows platforms. Skilled in operating system installation, monitoring, troubleshooting, and patch management. Experience managing Active Directory, user account configurations, and group policies.</li>
<li>Generic Skills: Capability to function in a 24/7/365 shift-based work environment. Strong documentation abilities for both design and operational processes. Excellent skills in collaborating with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).</li>
<li>Decision Making Authority: Empowered to install, configure, patch, and maintain all Windows server systems and clusters. Accountable for daily operations, monitoring, and troubleshooting in the Windows environment. Authorized to create and manage user/group accounts and policies. Responsible for overseeing the full lifecycle of vendor support tickets with Microsoft.</li>
</ul>
Preferred Qualifications:<ul>
<li>
Familiarity with virtualization technologies (such as VMware or Hyper-V).</li>
<li>Understanding of network fundamentals and protocols (TCP/IP, DNS, DHCP).</li>
<li>Knowledge of system backup and recovery solutions.</li>
<li>Detail-oriented and organized approach to managing tasks and documentation.</li>
<li>Passion for technology and eagerness to stay updated on industry trends.</li>
</ul>
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

Windows OS System Administrator-(Saudi National Only)

Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 & 2, New No.27 & 28, East Park Road, Shenoy Nagar, Chennai 600030

Job Title/Designation:Desktop Support EngineerEmployment Type:Full Time, PermanentJob Location: TADAExperience: 1+yearsJob Description: <ul><li>To design, organize, modify and support the organizations computer systems.</li></ul>&middot; Troubleshoot desktop hardware and software issues.&middot; Configurations of outlook&middot; Should handle any issues related to Local Area Networks (LAN), Wide Area Networks, and Network segments&middot; Maintains operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs&middot; To optimize and lead process improvement.&middot; Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments&middot; Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed&middot; Perform routine/scheduled audits of the systems, including all backups&middot; Sustaining network integrity, server deployment, and security&middot; Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems&middot; Ensuring high-level security and efficiency resulting in 100% output.Job Type: Full-timePay: ₹150,000.00 - ₹300,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Desktop Support Engineer

Omega/Naseem Medical Billing & Collection Services

We are Hiring: Desktop Support EngineerFull-Time | Night Shift | Minimum 2+ Year Experience RequiredQualification: Minimum BachelorLocation: RawalpindiKey Responsibilities:&middot; Troubleshoot hardware, software, and network-related issues.&middot; Install, configure, and maintain desktop systems and applications.&middot; Ensure system security and perform regular updates/backups.&middot; Provide timely technical support to end-users (in person &amp; remote).&middot; Maintain IT inventory and documentation of technical issues.&middot; Assist in setting up new workstations, printers, and office network devices.Job Type: Full-timeWork Location: In personExpected Start Date: 01/11/2025

VIQU IT Recruitment

Desktop Support/Deployment Engineer - Nottinghamshire VIQU are working with a leading Financial Services organisation embarking on the final phase of a Windows 11 deployment project across several local branches. We're looking for a hands-on Desktop Support / Deployment Engineer to assist with imaging, configuration, and rollout of both desktops and laptops, ensuring a smooth transition for end users. This role involves working onsite five days per week, supporting the deployment of desktops pre-loaded with legacy banking software, as well as assisting with around 200 laptops that require the same configuration. Key Responsibilities <ul> <li>Deploy and configure Windows 11 desktop PCs and laptops across multiple branch locations</li><li>Support the rollout of legacy banking software using a pre-built deployment image</li><li>Carry out device builds and deployments via Intune and SCCM</li><li>Perform BitLocker configuration, import Edge bookmarks, and support user handovers</li><li>Tag and record all deployed assets accurately</li><li>Provide onsite user support, ensuring smooth adoption of Windows 11</li><li>Troubleshoot issues and escalate where necessary</li></ul> Requirements <ul> <li>Proven experience as a Deployment Engineer or Desktop Support Engineer on large-scale Windows 10/11 rollouts</li><li>Hands-on experience with Intune, SCCM, and imaging/deployment tools</li><li>Strong knowledge of Windows 11 administration and troubleshooting</li><li>Background in End User Compute (EUC) environments</li><li>Excellent communication skills with the ability to engage and support non-technical users</li><li>Strong diagnostic and problem-solving skills</li><li>Full UK driving licence and ability to travel between local sites</li></ul>

Deployment engineer

Appficiency Inc.

<div>Intro

Empowering Business with innovative software solutions, we develop cutting-edge, adaptable, and integrated solutions for Microsoft &amp; NetSuite environments - helping businesses thrive with tailored software enhancements. Our product range from collaboration &amp; productivity, security, Compliance &amp; Governance, and Oracle NetSuite tools to help maximize your software ecosystem capabilities &amp; investments. 
The Value

SnapOn Software understands that people are our greatest strength. We always put our talented people first and invest heavily in their learning and career opportunities. We consistently provide amazing opportunities to learn, innovate and lead. We combine advice with action to develop experts that are knowledgeable and passionate about what they do. SnapOn Software is committed to developing a culture built on integrity, collaboration and growth, and is proud to be an equal opportunity employer. In addition, as part of our growing global network, there are opportunities to work with international teams and clients, or even help lead our global expansion. 
The Grind

We have been recognized for being the best at what we do, but we are working smart to do even better and that all starts with you. We are a rapidly growing company at the interchange of business and technology which requires entrepreneurial tenacity, motivation to learn, and enterprise building initiative.

No matter your role, you will be an integral member of the team, focusing on engagements of varying sizes and across diverse industries. In our progressive environment, the projects you work on will drive your learning and accelerate your business acumen and technical expertise. 

The Talent

As a Product Support Engineer II, you will serve as a technical escalation point and a trusted partner to our customers as they use SnapOn Software&rsquo;s NetSuite, Microsoft and Salesforce products. This role is ideal for professionals with strong product knowledge, troubleshooting capability, and the ability to manage more complex support scenarios. You will work closely with Customer Success, Development, and cross-functional teams to strengthen the customer experience, ensure high-quality resolutions, and contribute to product and process improvements. 

The Commitment
<ul>
<li>Act as an escalation point for the Support team, taking ownership of complex or advanced customer issues.</li>
<li>Diagnose and resolve customer-reported issues efficiently while ensuring timely, accurate communication throughout the ticket lifecycle.</li>
<li>Analyze customer feedback, recurring patterns, and emerging issues to help drive product enhancements and service improvements.</li>
<li>Identifying trends and collaborating internally on opportunities for improvement.</li>
<li>Ensure support tickets are managed and resolved within SLA timelines, helping guide others in best practices for ticket handling when needed.</li>
<li>Collaborate closely with Customer Success, Development, Sales, and Marketing teams to provide context, share insights, and ensure a coordinated approach to customer challenges.</li>
<li>Maintain meticulous documentation of customer issues, root causes, and resolutions while contributing to reporting on ticket trends and performance metrics.</li>
<li>Create, update, and enhance knowledge base content including written articles and short-form videos to support scalable customer education and internal knowledge sharing.</li>
<li>Advocate for customer needs by communicating observations, requests, and common challenges to help influence product roadmap decisions.</li>
<li>Support quality assurance efforts by testing bug fixes, validating change requests, and ensuring customers are informed and confident in release updates.</li></ul> 


The Essentials
<ul>
<li>3-4 years of technical support, product support, or help desk experience (SaaS experience preferred).</li>
<li>Degree or diploma in Computer Science, Engineering, Information Technology, or equivalent hands-on experience.</li>
<li>Advanced troubleshooting skills with the ability to break down complex issues and identify root causes.</li>
<li>Strong written and verbal communication skills, with the ability to structure information clearly for customers and internal teams.</li>
<li>Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.</li>
<li>Self-motivated, accountable, and proactive&mdash;equipped with an owner&rsquo;s mindset and readiness to handle challenging scenarios independently.</li></ul></div>

Microsoft Product Support Engineer

NTT DATA

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. 
 
Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. 
 
You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. 
 
Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do.</div><div> 

To thrive in this role, you need to have:<ul><li>
Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization.</li><li>
Basic knowledge of management agents, redundancy concepts, and ITIL processes.</li><li>
Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop&rsquo;s.</li><li>
Try to resolve as many tickets as possible using available Knowledge articles or provided Sop&rsquo;s.</li><li>
Good understanding of using ITSM tools.</li><li>
Skill in planning activities and projects in advance and adapting to changing circumstances.</li><li>
A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey.</li><li>
Ability to communicate and work across different cultures and social groups.</li><li>
Proficiency in active listening techniques and refraining from interrupting.</li><li>
A positive outlook at work, even in pressurized environments.</li><li>
Willingness to work hard and put in longer hours when necessary.</li><li>
A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience).</li></ul></div>
Workplace type:
Hybrid Working
About NTT DATA 
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world&rsquo;s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&amp;D.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.</div>

Cross Technology Managed Services Engineer (L1)-2

Search 10000+ Windows support engineer jobs near you this January. New roles added regularly across leading industries. Apply today.

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