Secretary/Receptionist

Job Overview
We are seeking a dynamic and organized Secretary/Receptionist to be the welcoming face and efficient coordinator of our orthodontic office. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, with the ability to handle multiple tasks in a fast-paced environment. This paid position offers an exciting opportunity to contribute to a professional team while developing valuable office management experience.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Answer multi-line phone systems promptly and professionally, directing calls accurately
• Manage front desk activities including scheduling appointments and handling inquiries
• Perform data entry, filing, and maintain organized records using digital and physical filing systems
• Support office management tasks such as calendar management, appointment setting, and correspondence
• Use Microsoft Office Suite and Google Workspace tools for document creation, proofreading, and communication
• Assist with bookkeeping tasks using QuickBooks or similar accounting software when needed
• Provide customer support by addressing inquiries efficiently and courteously
• Coordinate with team members to ensure timely completion of administrative responsibilities

Skills

• Strong computer literacy with proficiency in Microsoft Office, Google Workspace, and data entry skills
• Excellent organizational skills with the ability to prioritize tasks effectively
• Exceptional phone etiquette and customer service skills for front desk interactions
• Bilingual abilities are highly desirable to serve diverse client needs
• Experience with multi-line phone systems and office management software preferred
• Clerical experience in a professional setting, including filing, proofreading, and calendar management
• Knowledge of medical or dental receptionist duties is a plus but not required
• Personal assistant or administrative support experience is advantageous
• Strong time management skills to handle multiple responsibilities efficiently

Join our team as a Secretary/Receptionist and become an integral part of our vibrant workplace! Your enthusiasm, professionalism, and organizational prowess will help create a welcoming environment while supporting our office’s success. We value your contributions and are committed to fostering a positive work atmosphere where you can grow your career.

Job Type: Full-time

Pay: $11.00 - $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person