Secretary/Receptionist

About AR Physical Therapy

AR Physical Therapy is a progressive outpatient clinic committed to providing state-of-the-art rehabilitation for every patient we serve. We apply cutting-edge technology and evidence-based treatments to support individuals ranging from high-performance athletes to patients recovering from joint replacements to adults focused on healthy aging and wellness.

Key Responsibilities

• Greet patients and create a warm, professional first impression
• Manage phone calls, scheduling, and therapist calendars
• Verify insurance benefits and obtain authorizations
• Check patients in and out and maintain accurate, confidential records
• Process payments and assist with billing questions
• Support therapists with daily administrative tasks
• Maintain a clean and organized front desk and waiting area
• Manage clinic communication (mail, faxes, email) and office supplies

Qualities That Enhance Patient Experience

• Empathy and compassion
• Clear, friendly communication
• Customer-service focus
• Calmness and patience
• Attention to detail
• Problem-solving ability
• Positive attitude
• Team-oriented approach

Qualifications

• Strong communication and customer-service skills
• Excellent organizational abilities and comfortable multitasking
• Professional, dependable, and detail-oriented
• Ability to learn new software and systems quickly
• Comfortable interacting with patients across all ages and activity levels
• Prior medical office or PT clinic experience (preferred but not required)
• Experience with EMR/EHR systems (preferred but not required; training provided)

How to Apply

Submit your CV and cover letter to adam@ar-physicaltherapy.com. For questions, call 315-932-5210.

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person