Security Alarm Technician

Job Summary
We are seeking a skilled and detail-oriented Lead Security Alarm Technician to join our team. The ideal candidate will have a strong background in Low voltage, Electrical, Alarm systems, including installation, maintenance, and troubleshooting. This role requires a blend of technical expertise and customer service skills to ensure the highest level of safety and satisfaction for our clients.

You would be working in both Residential and Commercial environments

Why Join Royal Group?

Top-tier benefits package (100% company paid):

• Healthcare: MVP GOLD Plan
• Vision & Dental: Top Plans
• 401(k) with company match
• Paid Time Off: Vacation PTO, 5 Sick Days, 7 Paid Holidays, 3 Paid Wellness Days
• Work/Life Balance: Annual end-of-year celebration, and fun summer events (typically try and do 1 or 2)
• Wellness & Support: Fuel card, company vehicles for lead techs

We also offer a career path for growth, opportunities to earn specialty certifications, and a strong culture of respect and teamwork.

Responsibilities

• Install, maintain, and repair alarm systems, including fire alarms and low voltage systems.
• Foster a positive team environment by working collaboratively with other technicians and office/scheduling staff
• Read and interpret blueprints, schematics, and technical drawings to ensure accurate installation and compliance with safety standards.
• Perform field service tasks, including troubleshooting issues with alarm systems and providing effective solutions, communicating with managers and office team on follow ups for the customers etc.
• Work with various hand tools and power tools to complete installations efficiently.
• Maintain knowledge of the NFPA, Life Safety 101, and National Electrical Code (NEC) as it relates to Fire Alarm Systems.
• Deliver exceptional customer service and maintain strong client relationships
• Ensure that all work is completed in accordance with the company's quality standards and safety regulations.

What We’re Looking For

• Minimum 3+ years experience in Low Voltage or electrical work
• Ability to lift 100 lbs, work safely on step and extension ladders, work with hands above head for wiring and fire alarm testing etc.
• Clean driving record and valid driver’s license
• Clean criminal background
• Excellent troubleshooting and problem-solving skills
• Ability to work independently and manage time effectively

Schedule

• Full-time position
• Flexible options: 4x10 or 5x8 schedules
• Monday–Friday with on-call rotation

Compensation

• Hourly Pay: $25 – $38/hour (pay range depending on experience, licenses, and certifications)
• Overtime opportunities available

Job Type: Full-time

Pay: $21.00 - $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Experience:

• Fire Alarm : 4 years (Required)

License/Certification:

• Journeyman (Preferred)
• Master Electrical (Preferred)
• TQP / Type S (Required)

Work Location: In person