Security Analyst

Key Responsibilities

• Triage security engineering support tickets and be a liaison with other IT support teams.
• Configure, update, and analyze variety of security tools and software
• Provide documentation and metrics as required
• Assist in coordinating annual compliance activities such as ISO and SOC2 audits as required
• Assist in coordinating and following up on employee security awareness training
• Coordinate technology vendor assessments and analyze vendor security scorecards

Skills & Qualifications

• 3+ years of experience as a security analyst in a corporate environment
• Prior experience administrating or configuring a SIEM product
• Prior experience administrating or configuring endpoint security tools
• Hands on experience with TCP/IP networking, protocols and routing
• Experience managing network firewalls and Intrusion Prevention Systems
• Hands on experience with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA)
• Demonstrated experience troubleshooting Zscaler Client Connector (ZCC) on Windows and macOS leveraging packet captures, client logs and cloud analytic tools to troubleshoot client issues.
• Prior experience administrating Identity and Access Management solutions (e.g., Okta, Microsoft EntraID, Google Identity, AWS Identity Center)
• Experience administrating digital certificates a plus
• Basic understanding of SOC2 security framework
• Detail-oriented and analytical with excellent oral and written communication skills

Success Characterstics

• Commitment to confidentiality and ethical integrity.
• Highly analytical, relationship builder, advocate, diplomacy, self-starter, strong planning and organization skills
• Transparent, enthusiastic, respectful, accountable, achieves excellence, and consistently delivers quality service to team members and the organization
• Ability to adapt, thrive, and think outside the box in a dynamic environment

Education

• Bachelor's Degree in Cybersecurity or equivalent experience
• Possess at least one security certification (e.g., CompTIA Security+, CISSP, CISM, or other relevant certification)

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits https://www.aheadbenefits.com/ for additional details.