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As a Security Engineer on the Cloud & Infrastructure Security team, you will support the strategy and execute on defined projects to advance our security posture by designing, building, and optimizing enterprise-scale tools and platforms that support our security and ITSM processes. This technical position is responsible for engineering robust solutions that enable effective monitoring, assurance, and response across the organization. You will collaborate closely with subject matter experts to lead the delivery of scalable and impactful security platforms.
Reporting and IC/PM
This position is an individual contributor role reporting to the Director, Cloud & Infrastructure Security.
Responsibility
Architect, implement, and lead the optimization of enterprise endpoint security tools (e.g., EDR, antivirus, device control)
Design and execute complex, robust integrations between endpoint telemetry and SASE components ( Secure Web Gateway, CASB, ZTNA) to create a unified security posture
Troubleshoot and resolve issues related to security tool deployment, configuration, and ongoing performance
Collaborate with IT, security, and operations teams to ensure seamless integration and operation of security tools
Monitor tool health, coverage, and effectiveness and generate and analyze reports to identify gaps or areas for improvement.
Automate repetitive tasks and processes using scripting or orchestration tools to improve efficiency and consistency
Participate in the evaluation, testing, and integration of new security tools, and technologies as business needs evolve
Develop and maintain documentation for tool configurations, integrations, and standard operating procedures
Serve as a subject matter expert (SME) for endpoint and network security tools, providing technical guidance and support to team members and stakeholders
Contribute to the execution of a long-term endpoint security strategy, including tool selection, technical guidance, lifecycle management, and process improvements
Hybrid:
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
Bachelor’s degree in Computer Science, Information Security, Information Technology, or a related technical field, or equivalent practical experience
2+ years of experience in security engineering, IT security, or a closely related technical discipline
Expereince in one or more security domains, such as network security, endpoint security, configuration compliance, SIEM/SOAR, or ITSM integrations
Experience with coding for tool integration and automation (e.g., Python, PowerShell, Java, or similar), including experience with APIs, scripting, and workflow automation
Strong understanding of security assurance, risk management concepts, and industry best practices
Experience working within ITSM ecosystems (such as ServiceNow or equivalent) and a solid grasp of ITSM principles
Preferred
Experience deploying and managing enterprise endpoint, network security platforms including SASE solutions at scale
Demonstrated analytical and problem-solving abilities, with a track record of working both independently and collaboratively with subject matter experts
Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences
Experience integrating security tools with SIEM, SOAR, or ITSM platforms
Familiarity with infrastructure-as-code (IaC) tools (e.g., Terraform, Ansible) for security automation
Advanced troubleshooting skills in complex, distributed environments
Global benefits
Work Authorization Notice:
Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
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