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Security Officer
Istanbul, Turkey
Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.
- An exceptional opportunity to join our high-profile hotel in Istanbul.
- The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
- Be a part of the highly experienced team.
Key accountabilities
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
- Patrols lobbies, corridors, guest floors and public areas and makes use of the i-Guard System appropriately, while ensuring there are no fires, unsafe conditions, and/or missing or inoperative safety equipment.
- Ensures that the Hotel’s policy and procedures in key issuance are adhered to at all times.
- Ensures that the Hotel’s policy & procedures on the issuance of Security Passes are adhered to for all visitors including suppliers, contractors, part-timers, employees etc.
- Ensures that tasks and duties listed for designated posts such as Employee Entrance, Control Room, Patrol, Main Lobby and Hotel Driveway are professionally carried out at all times.
- Assists in the tasks assigned during Hotel Fire & Evacuation situations.
- Questions any suspicious character in a polite manner; refuses entry if the subject is not able to provide reasonable reply; requests for assistance immediately if the situation arises.
General requirements
- Excellent knowledge of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control, etc.).
- Knowledge of security and crisis management related law and regulation.
- Experience using relevant technology and equipment.
- Min. 5 years experience.
- 5188 Private Security Licence.
- Good in English language proficiency.
We would be delighted to receive your CV and will liaise directly with suitable applicants.
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