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Essential Functions and Responsibilities:

1. Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.

2. Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.

3. Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.

4. Accurately completes all required paperwork on a timely basis.

5. Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.

6. Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.

7. Security Officers who carry a Conducted Electrical Weapon (CEW)/Taser are required to successfully complete all required training, per the Conducted Electrical Weapon – TASER Policy (92210-0025).

8. Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.

9. Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.

10. Performs other related duties as required and directed.