Security Officer

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe and secure. As a Security Officer, you will play an essential role in this mission. Here, you will be part of a team driven by a passion to protect, integrity and mutual support.

This role is compelling because it provides clear opportunities for professional growth and long-term career progression within a highly respected and professional team. It offers valuable development through regular collaboration with our Police Officers, giving you deeper exposure to advanced security operations by observing and learning from their daily work. While the position is a Security Officer role, it also presents the unique advantage of informal mentorship from Police Officers, delivering a growth experience that extends well beyond traditional security duties.

A caregiver in this position works nights from 10:00 p.m. – 6:30 a.m. with weekend and holiday requirements.

A caregiver who excels in this role will:

• Perform proactive monitoring of timely responses to potential/actual security threats.

• Deter vandalism, theft, and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks.

• Protect patients, visitors, and caregivers by providing escorts and eliminating safety hazards.

• Enforce Cleveland Clinic facility policies (e.g., parking regulations, visitation policies, drug enforcement, tobacco free/smoking policy, etc.).

• Maintain knowledge of and follow policies and procedures regarding alarms and emergency/disaster preparedness plans.

• Facilitate planned drills and simulations.

• Complete mandatory education and training in order to maintain organization and department-specific competencies and requirement to include de-escalation training provided by department within the first 6 months of hire, taser training and certification within the first year and as required after.

• Provide information and assistance to caregivers and visitors to promote their safety on the premises.

• Conduct Emergency Department metal detector searches using a magnetometer and/or hand-held scanning devices.

• All patients and visitors entering the Emergency Department will be searched and all bags, backpacks, briefcases, knapsacks, purses, or parcels will be placed on a table and searched. The Security Officer will want all new admissions to the Emergency Department, inclusive of the belongings and/or the patient as appropriate. When completed, this activity must be called in to dispatch via radio to be logged.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• Ohio Valid Driver’s License (VDL) and eligible insurance

• One year of experience in Criminal Justice, Private/Public/Military Security and/or related law enforcement fields OR Ohio Peace Officer Training (police) Academy Certification

Preferred qualifications for the ideal future caregiver include:

• Completion of Ohio Peace Officer Training Commission (OPOTC) approved Private Security Academy

Physical Requirements:

• Typical physical demands require full body motion, physical strength and stamina sufficient to chase, apprehend and subdue criminal suspects, and respond to crisis interventions and medical emergencies.
• Requires extensive walking and standing for prolonged periods of time.
Must have good eye/hand coordination and able to pass annual eye (with appropriate corrections) and hearing tests.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).