Summary:
The Security Officer will provide outstanding guest service by protecting hotel guests, employees, and property while maintaining a safe and secure environment based on Company Standards. They are responsible for enforcing Rosen policies and regulations and ensuring the observation of applicable laws by surveying the property for potential dangers and distractions to guests' enjoyment.
Responsibilities:
- Monitor security cameras and conduct regular patrols to ensure the safety of the property.
- Enforce hotel policies and respond promptly to security issues and violations.
- Respond to guest and employee emergencies, providing assistance and coordinating with appropriate personnel.
- Assist with the implementation and execution of safety drills and training sessions for hotel staff.
- Accurately report incidents and maintain detailed security logs for record-keeping and review.
- Must have the ability to drive a company-assigned golf cart or other company-assigned vehicle.
- Adhere to the company's drug-free and tobacco/nicotine-free policy, ensuring compliance at all times.
- All other duties as assigned.
Experience/Qualifications:
- Previous experience in security, law enforcement, or a related field is preferred.
- Clean driving record.
- Must be 21+ years old.
- Must be able to pass the company security written test.
- Ability to remain calm and respond effectively in emergency situations.
- Familiarity with security systems, including surveillance cameras and alarm systems.
- Strong observational skills and attention to detail.
- Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff.
- Ability to stand walk for extended periods of time.
- Must be able to lift 25 lbs. frequently and up to 50 lbs. infrequently.
- Must be able to legally work in the USA.
Education and Certification(s)/License(s):
- High School Diploma or equivalent required.
- Must have a Florida State driver's license in current good standing.
Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Holiday Pay
- Birthday Pay
- Paid Vacation and Personal Days
- Tuition Reimbursement and Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Childcare Financial Assistance
- Hospitality and Dining Discounts
- Access to our Family Outreach Center
- Excellent Career Growth Opportunities
- And much more
We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.