Security Officer - Dispatch Communications

Security Officer - Dispatch Communications

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications in Aurora, IL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer with Allied Universal at a dynamic tech and communications location, you will monitor systems, coordinate responses to security-related incidents, and support site operations through clear communication and strong attention to detail. This role offers the chance to stay engaged, help support a professional environment, and deliver customer-focused service while working with a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor communication systems, receive calls and alarms, and dispatch security-related personnel to reported incidents, service requests, and/or critical situations across the location.
• Document incidents, maintain detailed activity logs, and communicate updates to supervisors, site contacts, and/or responding personnel in a calm, problem-solving manner.
• Support access control and visitor management activities by verifying information, coordinating entry requests, and reporting unusual activity according to site procedures.
• Conduct regular and random patrols around the business and perimeter as needed, noting maintenance concerns, access issues, and/or suspicious activity in a technology-focused location.

Minimum Requirements:

• Possess at least 1 year of armed security-related, law enforcement, and/or military experience.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Being comfortable using a computer and/or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1570986