Security Officer Dispatch Coordinator

Security Officer Dispatch Coordinator

As a Security Officer Dispatch Coordinator in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Professional supporting a dynamic tech and communications location. In this role, you will monitor activity, coordinate responses to security-related incidents, manage communications across the site, and help support a smooth daily operation. Your strong presence, quick decision-making, and customer service mindset reflect our values of being agile, reliable, innovative, and acting with integrity through teamwork.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
• Monitor communication systems, alarms, cameras, and/or other dispatch tools to help identify unusual activity and relay information to on-site personnel in a calm, problem-solving manner.
• Coordinate routine and urgent dispatch activity by receiving calls, prioritizing incidents, documenting details, and communicating updates to Allied Universal personnel and designated site contacts.
• Maintain accurate logs, incident reports, and status records related to calls for service, alarm activity, visitor concerns, and other security-related events.
• Support regular and random patrol activity by dispatching personnel to assigned areas, tracking coverage across the location, and reporting issues that may require follow-up.

Minimum Requirements:

• Have 3+ years of combined law enforcement, military, and/or security-related experience or a college degree.
• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR and/or First Aid certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.