The Security Officer will be responsible for the safety and security of our guests and supporting the Security department.
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Assist with activities regarding guest and team member safety, gaming regulations and company policies and procedures.
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Help enforce local, state, and federal regulations and aid when needed. Write incident reports, ensuring accurate handling of information according to company standards.
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Perform guest identification checks to ensure proper age of guests playing or drinking at the casino.
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Provide comfort and initiate medical response to ill or injured persons within company guidelines.
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Stay informed of the company’s safety and emergency action procedures.
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Dispatch security personnel and or outside emergency services as required.
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Complete all Security department paperwork in a timely and efficient manner.
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Immediately report unsafe conditions and employee or guest accidents to a supervisor or Security.
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Assist guest and team members with their lost and found items.
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Be able to understand and interpret rules and procedures.
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Conduct arrests, investigations, inspections, interviews, and other duties as required throughout the casino environment.
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Provide daily protection of company assets.
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Ability to think creatively and work with supervisors, peers, and other subordinates on a team approach to solve problems which cross departmental boundaries.
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Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
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Other duties as assigned.
Education and Experience:
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High School Diploma or GED
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Previous security experience preferred.
- Must be 21 years of age
- Any operation of a motorized company vehicle(s) or equipment will require a DMV printout and will be requested at the time of submission of application for company insurance purposes.
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Speak, read, and write the English language.
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Skilled in operating a personal computer and related software including the Microsoft Office Suite, proprietary programs and any other computer programs or devices as may become necessary.
- Must be willing and able to engage in physical activity on all levels up to and including physical confrontations.
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The ability to remain calm during adverse situations.
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Work outdoors during inclement weather conditions including but not limited to, shoveling snow, and withstanding hot and or cold conditions.
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Ability to use personal protective equipment.
- Ability to deal with inebriated customers in a courteous manner.
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Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
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Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
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Registration with Gaming Control Board.
Machinery, Work Equipment, Programs, Software, Hardware Used: