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Security Officer (Metropolis, Illinois)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

SALARY RANGE- $17 hr.

BENEFITS- Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

DUTIES/RESPONSIBILITIES:

Security Officers are responsible for, but not limited to, the following:

1. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

2. Check identification to insure patrons are 21 years of age or older.

3. Provide security and protection for guests and casino property.

4. Handle all monetary transactions between the Casino Cage and gaming tables in compliance with the Illinois Gaming Board Regulations and as required by Harrahs Management.

5. Operate in accordance with established procedures, maintain a log of incidents involving guests, employees and customers of the casino.

6. Maintain visual surveillance of the Casino Cage and surrounding area.

7. Replace all boxes of gaming tables after the count has been completed for each shift. Drop boxes are to be taken to the Soft Count room and locked there for proper storage.

8. Prepare detailed reports on any security related incidents that occur in the casino area, or on land facilities.

9. Assist injured guests and employees until arrival of First Responders.

10. Be alert for suspicious persons or disturbing incidents and check for juveniles in the casino and bar areas.

11. Keep slot areas under close observation at all times to deter slot cheats and purse-snatchers.

12. React promptly to disturbances at gaming tables, bars, and any other areas where security is required.

13. Stand by in the Casino Cashier's Cage whenever any non-cage employees are in the cage.

14. Follow and observe actions of individuals suspected of illegal activities.

15. Notify the shift supervisor of any suspected illegal activity.

16. Make every attempt to keep your duties low key and confidential.

17. Always avoid idle conversation with other casino employees.

18. Perform any other duties that may be requested by the Shift Supervisor or the Security Manager.

19. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior management.

ESSENTIAL JOB FUNCTIONS:

PHYSICAL - Must be able to:

1. Be mobile in all areas of the casino and land facilities.

2. Recognize and respond to emergency situations involving fire, smoke, hazardous chemicals and the like.

3. Communicate via telephone and two-way radio.

4. Communicate verbally, with the general public, hotel guests, and employees.

5. Tolerate hot/cold weather conditions.

6. Drive a van, car or truck.

7. Remain on feet for extended periods of time.

8. Climb steps repeatedly.

MENTAL - Must be able to:

1. Use basic writing skills to complete reports.

Qualifications:

PREREQUISITES/PREFERRED QUALIFICATIONS:

Should be a High School graduate or GED certificate. Must be able to establish and maintain an effective professional working relationship with management, staff, and co-workers; pleasant personality, team oriented and enjoys working with and assisting people.

MINIMUM AGE REQUIREMENTS: 21 years of age

GAMING:

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board

EQUAL EMPLOYMENT OPPORTUNITY: The Company provides equal employment opportunity for all applicant and Team Members. The Company does not discriminate on the basis of any legally protected characteristics, including: race, color, religion, creed, sex, sexual orientation, pregnancy (including childbirth and related medical conditions), age (as defined under applicable law), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), gender identity or expression, veteran status or any other consideration protected by federal, state or local laws. This policy applies to all areas of employment including recruitment, hiring, training, promotion, compensation, benefits, transfers and other terms and conditions of employment (including training). Any concerns or complaints regarding a violation or potential violation of this policy should be brought forward using the procedure for making complaints set forth in the Anti-Harassment policy.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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