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Security Officer/Dispatcher
Join a vibrant and purpose-driven community at Shippensburg University, located in the scenic Cumberland Valley and spread across a beautiful 210-acre campus with over 40 buildings. We offer a dynamic academic environment with 45 undergraduates, 22 graduate, and 2 doctoral programs. At Shippensburg, our mission is more than words—we are committed to inclusive collaboration, fostering a strong sense of belonging, and celebrating the achievements that drive positive change in our communities. Be part of a team that values innovation, impact, and shared success
Shippensburg University offers outstanding benefits to eligible employees!
- Effective first day of employment: low-cost medical insurance plus free dental, vision, hearing, and prescription coverage.
- Choose from two generous retirement plans:
- Alternative Retirement Plan (ARP): 5% employee contribution, 9.29% employer contribution, Immediate vesting.
- State Employees’ Retirement System (SERS): employee may choose between SERS Class A3 with 6.25% employee contribution or SERS Class A4 with 9.3% employee contribution, with a 10-year vesting requirement.
- 100% tuition waivers for you and your eligible dependents upon completion of probationary period!
- Generous paid time off, employer-paid life insurance, and so much more!
See full details in link below (for PASSHE Benefits)
Full Benefits Summary (PDF)
This position operates in the Department of Public Safety command center, answering routine and emergency calls and dispatching university police officers according to department protocol. The dispatcher monitors radio communications, fire and security alarms, CCTV systems, building alarms, and residence hall access systems, responding to issues as required.
Responsibilities also include providing information and directions to callers, maintaining records in computer systems, using JNET to obtain vehicle and driver information, and performing clerical tasks. The role assists with parking operations by issuing permits, processing tickets, collecting fees, and managing visitor passes. Additional duties include issuing keys, managing lost-and-found items, contacting university personnel for emergencies, unlocking buildings, assisting with traffic control or parking enforcement, and performing other assigned security tasks.
The position requires strong communication and interpersonal skills, the ability to remain calm during emergencies, computer proficiency, and the ability to learn police procedures. First Aid and CPR certification and completion of required training are expected.
A full job description will be provided at the time of the scheduled interview
A full job description will be provided at the time of the scheduled interview
Minimum Qualifications
Qualified candidates must meet the following minimum qualifications:
- High school diploma or equivalent.
- Current valid PA driver’s license.
- Current valid Association of Public Safety Communications Officials (APCO) certification (if not in hand, this must be obtained immediately after hire).
- Ability to learn and adapt to police protocol and procedures.
- Ability to communicate properly on two-way radio system and to answer all phone calls courteously and respectfully, obtaining all necessary information.
- Ability to function calmly during emergency and other stressful situations.
- Ability to utilize various computer programs.
- Ability to become First Aid and CPR certified.
- Successful performance in an on-campus interview is also required.
Preferred Qualifications
Preference will be given for previous security and/or dispatcher experience.
Posting Detail Information
Open Date
03/16/2026
Close Date
Open Until Filled
Yes
Special Instructions Summary
For full consideration all candidates should apply online at https://jobs.ship.edu with acceptance of materials continuing until the position is filled. Materials submitted in other formats including paper applications will not be considered. All applications and inquiries will remain confidential.
Shippensburg University of Pennsylvania is an Equal Opportunity Employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regards to age, color, national origin, race, religion, disability, veteran status, or sex. All qualified individuals are encouraged to apply.
Shippensburg University of Pennsylvania is an Equal Opportunity Employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regards to age, color, national origin, race, religion, disability, veteran status, or sex. All qualified individuals are encouraged to apply.
Additional Information
All Shippensburg University employees are expected to demonstrate an understanding of and commitment to the University’s core values of teamwork and collaboration, dependability, initiative, problem solving, and clear communication. University employees are expected to demonstrate good interpersonal and communication skills with all members of the campus community. They will strive to maintain integrity, effectiveness and efficiency by upholding customer service throughout all levels of performance.
All university employees are required to comply with university policies, state and federal laws/statutes prohibiting any type of Discrimination, Harassment or Retaliation.
Safeguarding confidential, personal data and/or records of employees, students, customers and other related constituents is the responsibility of all University employees. It is the duty of all members of the University community to take part in the maintenance of a safe campus.
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