Security Operations Dispatcher

Security Dispatcher Communications Specialist(SK Security)
Location: In-person
Job Type: Full-time
Pay Rate: $18.00 – $20.00 per hour
Hours: Approximately 40 hours per week

Who We Are:
SK Security is a trusted name in protective services, committed to delivering reliable and professional security solutions to our clients across various industries. From corporate sites to large-scale events, our team ensures peace of mind through dependable and responsive service. We are currently seeking a Dispatcher to support our operations team in maintaining seamless coordination of personnel and services.

About the Role:
We’re hiring a Dispatcher who will help manage the daily assignments and field support for our team of security professionals. In this role, you’ll be the command center for all scheduling, communication, and emergency coordination efforts. You’ll need to be a problem solver with a strong sense of urgency, and someone who thrives under pressure.

Key Responsibilities:

• Central Communication Hub: Act as the liaison between security staff, clients, and supervisors. Deliver clear instructions, respond to inquiries, and keep everyone in the loop.
• Responding to Incidents: Coordinate a response when issues arise on-site—whether it’s an alarm trigger, an emergency call, or an urgent client need.
• Personnel Tracking: Use dispatching software to track guards' locations and shift details. Maintain real-time awareness of field activity and status updates.
• Logistics & Problem-Solving: Address scheduling gaps, last-minute changes, or client-specific concerns efficiently and with a solution-first approach.
• Recordkeeping: Keep detailed logs of assignments, incidents, and communication. Ensure paperwork and digital records are accurate and up to date.
• Team Guidance: Share important post details and emergency instructions with guards before they report to duty. Ensure each team member is properly briefed.
• Policy Adherence: Ensure operations comply with safety guidelines, security protocols, and legal standards.

Qualifications:

• High school diploma or equivalent (additional certifications in dispatch or security are a plus)
• Previous experience in dispatching (1 year preferred)
• Strong verbal and written communication skills
• Comfortable working with dispatch platforms and computer systems
• Ability to stay composed under pressure and make sound decisions quickly
• Willingness to work evenings, weekends, overnight shifts, and holidays
• Must hold a valid driver’s license
• Knowledge of alarm systems and emergency procedures is beneficial

Perks & Benefits:

• 401(k)
• Health, Dental, and Vision insurance
• Life insurance
• Opportunities to grow within the company

Schedule Options:

• 10-hour or 12-hour shifts
• Evening, overnight, and weekend availability required

Join Our Team:
We’re looking for someone dependable, resourceful, and committed to supporting a team that protects people and property every day. If that sounds like you, we’d love to connect. Apply now and help us keep operations running smoothly at SK Security.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person