Security System Operator, G14, Sheriff's Department

Job Summary

The Security System Operator works in a central control room, monitoring closed-circuit television systems. These public/private feeds are links to surveillance cameras placed in public places and buildings to expedite border intelligence gathering for border security operations, detect and prevent crime, ensure the safety of the public and property, and assist with investigations by providing accurate and timely information to law enforcement.

Major Duties

• Monitors multiple screens of live video or video footage from surveillance systems across various locations to detect suspicious, unusual, or unlawful activity or persons of interest or vehicles and reports incidents to officers, supervisors, or law enforcement.
• Operates cameras using a remote-control device, such as a mouse or joystick, to get a better image.
• Coordinates with Webb County Sheriff’s Office to provide intelligence about activity or suspects, including details, location, actions, and appearance.
• Ensures recordings are safely stored, properly edited, and accurately labeled for easy retrieval.
• Collaborates with the Webb County Sheriff’s Office by providing recordings or copies when required.
• Maintains logs and records activities, incidents, and systems checks.
• Maintains system equipment to ensure it is functioning correctly.
• Gives evidence in court as a witness.
• Supports emergency response efforts.
• Maintain a professional, ethical, and reputable character at all times.
• Performs any other duties as assigned.

• Knowledge of working with different models of video equipment.
• Knowledge of basic computer systems.
• Skill in oral and written communications.
• Strong attention to detail.
• Good communication and reporting skills.
• Ability to communicate observations discreetly, when applicable.
• Ability to work under pressure and handle an emergency.
• Ability to handle high-pressure situations calmly and effectively.
• Ability to follow data protection and privacy laws while handling video evidence.
• Ability to follow policy and security protocols.
• Ability to communicate orally and in writing in the English language and orally in the Spanish language.

Minimum Qualifications

• Must have a High School Diploma or GED from an accredited institution.

Supplemental Information

Complexity/Scope of Work

• The work consists of related technical duties. Frequent changes in technology and the variety of systems maintained contribute to the complexity of the position.
• The purpose of this position is to provide video/data observations for the Webb County Sheriff’s Office Department by monitoring through computer screens.

• Ascending or descending ladders, stairs, scaffolding, ramps, or poles.
• Moving oneself in different positions to accomplish tasks in various environments, including tight and confined spaces.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving to accomplish tasks or moving from one worksite to another.
• Adjusting or moving objects up to 15-20 pounds in all directions.
• Communicating with others to exchange information.
• Repeating motions that may include the use of wrists, hands, and/or fingers.
• Operating machinery and/or power tools.
• Operating motor vehicles or heavy equipment.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Working in low temperatures.
• Working in high temperatures.
• Working in outdoor elements such as precipitation and wind.
• Working in noisy environments.
• Working in hazardous conditions.
• Working in adverse environmental conditions is expected.
• Sedentary work that primarily involves sitting/standing.
• Light work that includes carrying objects up to 20 pounds.

• Must possess a valid and current Texas driver’s license.
• The Webb County Drug and Alcohol Policy applies to this position. Pre-employment drug/alcohol testing, a Motor Vehicle Record (MVR) check, and a criminal background check are required.
• As a condition of employment, the selected applicant must successfully pass an administrative and criminal background check, which may include employment and education verification, professional reference checks, and other job-related inquiries.
• This position is covered under Civil Service; therefore, is subject to the Civil Service Rules and Regulations in addition to all other Webb County policies.
• Giglio and Brady Disclosure Policy: The Webb County Sheriff’s Office requires all applicants for sworn and non-sworn positions to be free of any credibility issues that would impair their ability to testify in court. As part of the hiring process, background investigations will include a review of any potential Giglio or Brady material. Any applicant who has been found to have sustained findings of dishonesty, false reporting, or moral turpitude—or who has been deemed Giglio-impaired by a prosecuting authority—may be disqualified from employment. All employees must immediately report any conduct or investigation that could affect their credibility as a witness. The Office will notify the District Attorney’s Office of any such matters as required by Brady v. Maryland and Giglio v. United States.

• If the applicant holds an out-of-state license, a State of Texas Driver’s License must be obtained prior to employment.

Webb County provides a variety of benefits available to employees.
Please visit the Risk Management website for more details.
https://www.webbcountytx.gov/RiskManagement/EmployeeBenefits/

The following list of benefits is offered only to benefits-eligible employees in Full-Time positions:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Wellness Program
• Life Insurance
• Ancillary products
• Employee Assistance Program*
• Employee Clinic*
• Vacation and sick leave
  • Accrual rates increase based on years of service
• Sixteen (16) County-observed holidays and four (4) personal holidays
• Retirement benefits (TCDRS)**

• Available to ALL employees