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Self-Sufficiency Manager - CSBG

NOTICE OF VACANT POSITION

SELF-SUFFICIENCY MANAGER - CSBG – FAYETTEVILLE, NC

Opening Date: February 12, 2026
Closing Date: Open until filled
Employment Type: Exempt
Starting Pay: $55,000 yearly
Amount of Travel Required: 70%

OVERVIEW OF GENERAL RESPONSIBILITIES AND DUTIES
The Self-Sufficiency Manager is primarily responsible for planning, supervising, coordinating, and evaluating the activities of the staff assigned to the ASPIRE Self-Sufficiency Program. He/she ensures compliance with Federal or state regulations and Action Pathways, Inc. policies and standards.

Establishes work plans and caseload.
Assigns duties and responsibilities.
Coordinates staff activities to ensure compliance with grant conditions, agency standards, and policies.
Maintains job results by orienting and training staff; coaching, counseling, and disciplining employees; monitoring and appraising job results.
Advises employees on problem resolution.
Designs and maintains systems for appropriate documentation, record keeping, and reporting.
Collects, analyzes, and summarizes customer data on goal achievement.
Set goals with the team and execute the implementation of goals.
Prepares regular reports for management and funding sources.
Reviews and revises CSBG refunding applications, work plans, and budgets annually.
Ensures program expenses and budget remain in alignment during the program year.
Reviews and updates standard operating procedure manuals, program brochures, applications, etc., as needed.
Maintains professional and technical knowledge by attending educational workshops; reading publications and online professional journals; establishing networks, and participating in professional groups.
Assesses customer satisfaction with case management services by designing and implementing satisfaction surveys and other research tools, and analyzing and interpreting results.
Applies feedback to improve staff performance and service or system improvements.
Participates in designing and implementing fundraising activities.
Research, write, and prepare grant applications.
Performs related duties as assigned by the CSBG Director to ensure program goals are met, agency policies are followed, and agency performance standards are achieved at the highest level.

QUALIFICATIONS
Education
Bachelor's Degree in Social Work, Sociology, Counseling, or a related field

Experience
Three (3) to five (5) years of professional experience working with economically disadvantaged individuals and families, and a minimum of two (2) years of supervisory experience is required.

An equivalent combination of education and experience will be considered.

SKILLS & ABILITIES
Computer Skills
The employee should be familiar with working in databases, the Internet, and Word Processing software. Must be able to learn program software reporting systems within 90 days of employment to input and monitor data, and prepare
required documents.

Certificates & Licenses
Must have a current driver's license and own transportation. Must have proof of and maintain vehicle liability insurance and annual state vehicle inspection.
Must have or be able to earn a ROMA Trainer Certification within 6 months of employment. Community Action CSBG experience is preferred.

Other Requirements
The employee must be able to demonstrate competency in performing the following:

needs assessment
program focus groups
individual training and service plan development
program orientations and workshops
program initiative implementation
crisis intervention remedies
advocacy
computers, case management software
composition and documentation in reporting
group and client evaluation
case management
case management, coaching and mentoring

The employee must be able to work well with various people.

Supervisory skills and experience are required for this position.

The employee must know the principles and practices of social work. Develop and implement a service plan to maximize the client's physical, social, and emotional well-being; coordinate, monitor, and evaluate service delivery.

Ability to speak Spanish as a second language is preferred.

CONDITIONS OF EMPLOYMENT

Background checks with state and Federal agencies are required. Selected applicants must submit to a pre-employment substance abuse screening test and receive a negative result for the use of drugs and alcohol as specified in agency policies. Must submit and accept negative consequences for random testing of same. The employee must have a valid North Carolina Driver's License and a good driving record with no moving violations. Must be able to pass a post-offer physical examination.

Action Pathways, Inc. is an "at-will" employer. Either the employee or Action

Pathways, Inc. may terminate the employment arrangement at any time, with or without cause.

Management has the exclusive right to alter this job description at any time without notice. The job description or announcement is not an employment agreement or contract.

EMPLOYEE BENEFITS: