Senior Account Manager

Responsibilities:

• Develop, manage, and maintain strong relationships with a portfolio of key accounts.
• Serve as a strategic partner for key clients and lead the execution of performance marketing campaigns with support from internal teams.
• Maintain client retention and grow revenue and profitability through existing and new accounts.
• Handle day-to-day activities for assigned e-commerce clients.
• Conduct business reviews and opportunity meetings with key clients.
• Achieve monthly and quarterly targets by identifying and developing new opportunities.
• Coordinate invoicing and ensure payments are received on time.
• Conduct strategic account planning and market research.
• Analyze reports and data to identify growth opportunities.
• Prospect and close new business opportunities through upselling, cross-selling, referrals, and events.
• Develop clear and effective proposals, quotations, and reports for current and prospective clients.
• Evaluate media plans (digital/social) according to client needs and coordinate with internal teams to meet expectations.