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Senior Account Manager

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Koinz is looking for a results-driven and strategic Senior Account Manager to join our fast-growing commercial team. This role is ideal for an experienced professional who can own partner relationships end-to-end, drive portfolio growth, and act as a trusted advisor to key accounts. You will work closely with cross-functional teams to optimize performance, identify growth opportunities, and ensure long-term partner success, directly contributing to Koinz’s revenue growth and market leadership.

Key Responsibilities:

  • Portfolio Growth: Manage a high-value portfolio of F&B brands in KSA; responsible for hitting GMV and revenue targets.

  • Strategic Consulting: Analyze partner data to identify bottlenecks in their operations (e.g., high bounce rates, low re-order frequency) and pitch Koinz solutions.

  • Negotiation: Lead contract renewals and negotiate marketing participation/promotions.

  • Market Intelligence: Monitor KSA competitors (Jahez, Hungerstation, etc.) and advise partners on staying competitive using Koinz tools.

Required Qualifications:

  • Experience: 3–5 years in Account Management or Business Development, ideally in FoodTech or SaaS.

  • Market Context: Deep understanding of the KSA F&B landscape and consumer behavior (e.g., peak times, seasonality like Ramadan).

  • Tech Literacy: Ability to interpret complex data dashboards and translate them into actionable business reviews.

  • Soft Skills: Sharp negotiation skills; ability to command respect from business owners and C-level executives remotely.

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