Posting Details
The agency is tasked with the responsibility for regulating legalized gaming at New Mexico's licensed racetracks (racinos) and veteran and fraternal organizations. In addition, the agency is responsible for investigating and enforcing violations of the laws and regulations that prohibit illegal gambling activities in the state and monitoring New Mexico's tribal gaming compacts through the appointment of a state gaming representative.
The Gaming Control Board members are state officials whom the Governor appoints with the advice and consent of the New Mexico State Senate.
The Board's licensing and certification process is rigorous and designed to ensure that both the citizens of New Mexico as well as guests to our state can enjoy gaming in a fair and honest environment. During the licensing and certification process, the audit and law enforcement staff conduct thorough investigations of a business's background, as well as that of all individuals associated with the business. The results of the investigation are then presented to the Gaming Control Board, which considers the applicant's suitability to conduct gaming operations in New Mexico.
While the measures employed during our application, compliance, and enforcement processes are admittedly strenuous, only by qualifying and then carefully regulating the venues and people involved in the gambling industry can we protect the public's interests. We take our regulation of New Mexico's gambling activities very seriously, and violations of the Board's rules or the New Mexico Gaming Control Act can result in severe administrative sanctions and criminal prosecution.
Interviews are anticipated to be conducted within two weeks of closing date.
Why does the job exist?
This position performs administrative duties for the Background and Licensing Department of the New Mexico Gaming Control Board (NMGCB) and interacts with the public who come or call the NMGCB.
How does it get done?
The selected applicant for the Senior Administrative Assistant - Front Desk position will:
- Examine, evaluate and prepare all incoming applications requesting licensure within the State of New Mexico for appropriate auditor.
- Determine completeness of all incoming license applications based on whether they meet the criteria in accordance to laws and regulations as authorized by the Bingo and Raffle Act, Gaming Control Act and Board rules.
- Obtain and upload pertinent background records for applicants.
- Manage and maintain crucial data-driven logs, spreadsheets required for daily department function as well as quarterly and annual agency statistical reports.
- Work directly with the public via answering/transferring all incoming calls to the agency, generating/answering emails and welcoming all walk-in individuals.
- Process and distribute all incoming mail/packages to include logging and generating daily deposits.
- Ensure equipment is in working order.
- Organize and maintain office supplies for the Division and order necessary supplies as needed.
- Organize and maintain confidential file room.
- Prepare and send correspondence related to Bingo/Raffle, gaming and manufacture applicants and to licensed individuals/businesses pertaining to expiration and renewal notices and Board Decisions and Orders.
Who are the customers?
Management and staff of the New Mexico Gaming Control Board, individual and business applicants in the New Mexico gaming industry.
Ideal Candidate
Management and staff of the New Mexico Gaming Control Board, individual and business applicants in the New Mexico gaming industry.
Minimum Qualification
High School diploma or equivalent and two (2) years work experience in office administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Selected candidate must have a driver¿s license and will be subject to an extensive pre-employment background check that includes fingerprinting.
New Mexico Gaming Control Board employees may not participate in any gaming activity including bingo and raffle in the State of New Mexico. This does not include State Lottery and New Mexico horse racing.
Working Conditions
Work is performed in an front desk/lobby setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, walking, reaching and lifting up to 25 pounds may be required. This is not a remote position.
Supplemental Information
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Agency Contact Information: Geri White, (505-350-9920), Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.