Senior Advisor, Business Process Innovation

• Work hands-on with internal teams and advisors to understand business processes.

• Gather process information through interviews, observations, surveys, and workshops.

• Facilitate brainstorming sessions to identify opportunities for improvement.

• Model business processes in appropriate business analysis tools.

• Capture and analyze process data to identify efficiency opportunities.

• Propose recommendations for process improvement.

• Document business and technical requirements for desired process solutions.

• Facilitate and participate in user testing to ensure process solutions are accurate and stable.

• Lead in preparing and delivering user training for process solutions.

• Provide ongoing support for implemented solutions, including maintenance and enhancements.

• Performs other duties and responsibilities as assigned.

Knowledge of

• Fundamental concepts, practices and procedures of process improvement analysis.

• Fundamental concepts, practices and procedures of business process management (BPM).

• Basic principles of banking and finance and securities industry operations.

• Core business competencies such as finance, management, accounting, operations, and marketing.

Skill in

• Business Analysis tools: Microsoft Office suite (Word, Excel, Visio, PowerPoint, and Outlook), Change Management, Project Management tools (MS Project).

• Modeling processes.

• Eliciting business requirements.

• Translating process objectives to an implementable process model.

• Developing instructional and procedural documentation/presentations.

• Preparing various reports, summaries, surveys and written recommendations.

Ability to

• Analyze a business function and derive a set of requirements to satisfy a general request.

• Take personal ownership of issues, following through to issue resolution.

• Actively communicate technical and business aspects of work efforts to team members.

• Mentor other associates when necessary.

• Effectively organize and prioritize all tasks and responsibilities.

• Participate in team projects and activities.

• Demonstrate flexibility in accepting and adapting to change.

Work Visa:

Please note: This role is not eligible for immigration Work Visa sponsorship, either currently or in the future.