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Senior Agile Coach – Washington, DC

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Role and Responsibilities

Required Qualifications:

Bachelor’s degree in information science/technology, Business, Computer Science or equivalent
At least 8 years of direct experience in one or more aspects of Information Technology (Software design/development, IT Architecture, Technology or Product Owner/Management, and Quality Assurance)
Minimum of 1 year experience as a Program Level Agile Coach supporting large Program(s) / Agile Release Train(s) with multiple Agile/Product Development Teams
At least 2 years' experience as a Team Level Agile Coach for Agile/Product Development Teams to include standing up Agile/Product Development Teams
At least 3 years' experience as a Scrum Coach (Scrum Master), Product Owner or in a Leadership role with Agile/Product Development Teams
Experience coaching, implementing, and enabling transformation of Agile/Product Development Teams to DevOps Teams, including use of Continuous
Integration/Continuous Development (CI/CD) and Automation/Continuous Testing

The candidate shall also demonstrate the below knowledge and experience:

Experience with ServiceNow ITSM (IT Service Management), Platform Analytics, and Agile Development platforms
Experience facilitating Big Room Planning/PI Planning events for Agile Release Trains
Knowledge and experience with SAFe (Scaled Agile Framework) methodologies
Experience developing and implementing strategic roadmaps for agile programs
Ability to coach teams on iterative improvement practices and retrospective techniques
Strong facilitation skills including coaching to Scrum of Scrums, Product Owner Sync, and Inspect and Adapt Workshops
Experience working with cloud-based ERP systems and supporting digital transformation initiatives

The Contractor shall deliver, but not limited to, the following:

Agile Coaching & Transformation: Establish new Agile teams and provide interactive initial and ongoing coaching to stakeholders and teams and help existing teams adopt and improve agile methods and practices
Big Room Planning Facilitation: Design, prepare for, and facilitate Program Increment (PI) Planning events including Sprint Planning, iteration planning, and team alignment sessions
Strategic Planning Support: Collaborate with program leadership to develop strategic roadmaps, prioritize initiatives, and align team objectives with business outcomes
Team Effectiveness & Process Improvement: Conduct ongoing evaluations to ensure the effectiveness of Agile programs and recommend modifications to enhance team performance and delivery capabilities
Stakeholder Collaboration: Proactively collaborate and communicate with internal/external stakeholders to address Agile knowledge gaps and support program effectiveness
Training & Knowledge Transfer: Conduct comprehensive training modifications as necessary to build agile capability across the RAPID program and develop operating procedures to enable knowledge transfer
DevOps Enablement: Coach teams on DevOps practices, continuous integration/continuous deployment (CI/CD), and automation techniques
Reporting & Assessment: Provide regular assessments of team maturity, program health metrics, and recommendations for continuous improvement and work with the teams to implement improvement recommendations

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