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Senior AI Engagement Architect - East Coast US
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
About This Role
This is a high-visibility role at the forefront of one of the most dynamic and fast-moving spaces in enterprise technology. The ideal candidate thrives in ambiguity, embraces change, and brings the entrepreneurial mindset needed to build something new. If you are energized by the opportunity to shape a practice from the ground up and make your mark in the AI space, this role is for you.
Job Summary
We are seeking an experienced Senior AI Engagement Architect to join the Business AI Adoption Practice within the Customer Services and Delivery organization. As an AI Engagement Architect, you will work closely with Market Units, solution experts, enterprise architects, and delivery teams within the region and to increase AI Adoption - Joule, Embedded AI and custom AI solutions based on BTP, helping customers and internal teams accelerate their intelligent enterprise journey.
The ideal candidate combines deep technical expertise in SAP Business AI and SAP BTP with strong customer engagement skills. This role is the technical backbone of our AI adoption motion and is ideal for someone passionate about AI, automation, and innovation enablement,
Key Responsibilities
AI Architecture Leadership
- Provide architectural expertise on embedded AI capabilities across SAP Business Suite applications
- Support Joule architecture, enablement, and activation across Lines of Business, aligned with Unified Joule Strategy
- Design and deploy Joule Agents and Assistants, including hands-on development of custom agents using Joule Studio
- Build proof of concepts, demos, and reference architectures showcasing applied AI, intelligent automation, and agent-driven scenarios
AI Adoption & Customer Engagement
- Engage with account teams and customers to identify, shape, and pilot high-value AI and automation use cases
- Support architecture, governance, and security discussions with customers to remove adoption barriers and accelerate AI consumption
- Clearly articulate the value of AI and automation, accelerate adoption roadmaps, and guide customers from experimentation to scale
Internal Enablement & Thought Leadership
- Create enablement assets, technical guides, and best practice frameworks for CS&D, BTP, and regional teams
- Contribute to AI workshops, hackathons, and deep-dive sessions
- Stay current on SAP Business AI portfolio, SAP BTP advancements, and emerging agentic AI capabilities
Technical Advocacy and Stakeholder Engagement
- Act as the primary technical voice for Business AI and automation, influencing stakeholders from MU and delivery teams
- Partner with regional delivery and customer engagement teams to drive consistent, aligned engagement across AI opportunities
- Collaborate with Enterprise Architects to ensure AI technical recommendations align with broader architectural direction
Qualifications
- 8+ years of expertise in SAP technical or customer facing roles
- Hands-on experience with SAP AI Core, AI Launchpad, Generative AI Hub, SAP Build, and Joule Studio
- Solid technical foundation in Python, JavaScript, CAP, and enterprise SAP landscapes
- Bachelor's or master’s degree in computer science, Engineering, or related field
- Familiarity with SAP HANA Cloud, SAP Data Intelligence, SAP Analytics Cloud, Vector Engines, Knowledge Graphs.
- Prior experience in customer facing roles - consulting, pre-sales, or customer success
- Strong communication and stakeholder management skills - able to influence both technical and non-technical audiences
- An AI-Powered Mindset with the ability to connect technology to real business outcomes
Preferred Skills
- SAP certification in SAP BTP or relevant AI modules
- Experience with Joule and agent-based activations
- Experience with at least one functional domain - Finance, Supply Chain, or HR
- Exposure to ABAP-based AI integrations and hybrid SAP landscapes
- Experience working with APIs, AI SDKs, LLM frameworks, and cloud AI services
- Experience delivering hands-on demos and proof of concept builds to executive audiences
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 107,300 - 230,600 (USD). The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 448742 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Requisition ID: 448742 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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