Senior AI Product Manager

This role is Hybrid, 3 days a week on-site at the Northbrook or Chicago, IL Office.

As a Sr. AI Product Manager for UL's Testing, Inspection and Certification team you will own the discovery, strategy, and lifecycle of high-impact AI products, identifying and prioritizing use cases that deliver measurable business value while ensuring AI is the right solution. Lead initiatives end to end from problem definition and data readiness through prototyping, human-in-the-loop deployment, and scaled adoption, with clear success metrics and benefits realization. Act as a steward of Responsible AI, partnering across business, technology, and governance teams to deliver trusted, compliant, and outcome-driven AI solutions at scale.

AI Opportunity Discovery & Business Value Definition

• Proactively identify and prioritize high‑impact AI use cases that address material business friction across UL Solutions service lines, labs, and COUs.
• Lead structured problem definition and intake, validating that AI is the appropriate solution versus simpler automation, process redesign, or system changes.
Define clear success metrics upfront (e.g., cycle time reduction, throughput, cost savings, quality improvement), ensuring each initiative has a quantified value hypothesis.

AI Product Strategy & Lifecycle Ownership

• Own the AI product roadmap for TIC, guiding initiatives from discovery and proof‑of‑concept through production deployment and scale.
• Partner with IT and technology teams to translate business needs into clear product and technical requirements, while remaining accountable for outcomes rather than outputs.
Partner and support to conduct Build vs. Buy analysis to determine the most effective path to value, balancing speed, cost, risk, and strategic differentiation.

Data Readiness & Feasibility Stewardship

• Ensure data feasibility before solution build by validating data availability, quality, accessibility, labeling readiness, and privacy considerations.
• Work with domain experts and data teams to establish data standards and labeling approaches needed for supervised and generative AI solutions.
Identify and escalate data, privacy, or compliance risks early to avoid downstream delays.

Prototyping, Validation & Human‑in‑the‑Loop Deployment

• Drive rapid prototyping approaches (e.g., PoCs, prompt‑based pilots, etc..) to validate user experience and value before heavy investment.
• Ensure output quality, accuracy, and trust are validated early, not just at deployment.
• Design and implement Human‑in‑the‑Loop (HITL) workflows that balance automation with human oversight, particularly in regulated or safety‑critical environments.
Champion the change management for rapid adoption,

Benefits Realization & Adoption

• Own benefits realization, tracking whether AI solutions actually deliver expected productivity, cost, quality, and customer‑experience improvements.
• Partner with business leaders to drive process redesign, SOP updates, role changes, training needs, and KPI evolution required to fully capture AI value.
Establish feedback loops so user insights and performance data continuously improve both the AI solution and the underlying process.

Governance, Ethics & Responsible AI

• Act as a business steward of Responsible AI, ensuring transparency, explainability, bias monitoring, and compliance with data privacy and industry regulations.
• Ensure users understand when and how AI is used, and that AI outputs are appropriate for their decision‑making context.
• Partner with enterprise governance bodies to embed AI solutions safely and responsibly at scale.

• Bachelor’s degree in Engineering, Computer Science, Data Science, Business, or equivalent experience required.
• BA or executive education in AI strategy, digital transformation, or product leadership strongly preferred.
• 8–12+ years of experience in product management, business transformation, process optimization, digital, or technology enabled operations, with increasing scope and leadership responsibility.
• Demonstrated experience leading complex, cross functional initiatives delivering measurable business outcomes.
• Strong working knowledge of AI concepts (e.g., generative AI, ML, LLMs) sufficient to engage deeply with technical teams on data pipelines, APIs, model performance, and limitations—without needing to be a data scientist.
• Proven ability to move beyond “interesting technology” to focus relentlessly on ROI, productivity gains, cost reduction, and operational effectiveness.
• Experience in process mapping, streamlining, and redesign, using technology as an enabler of broader operational transformation.
• Exceptional stakeholder management skills, with the ability to influence senior business leaders, IT, and technical teams without direct authority.

What you’ll experience working for ULS

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits.

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $130,000 to $190,000 USD and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

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A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.