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Senior Analyst - OCM Training Developer - USI
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4937844 SC_Senior_APS.docx
GPO CoE Deployment Change Management Support - Training Developer
The Global Organizational Change Management (OCM) thread in Global Finance Services partners with stakeholders across the globe to manage the organizational change activities for the SWIFT platform (e.g., communications and training development) and to promote adoption of SWIFT S4 global functionality amongst member firms/geographies. We are seeking a full-time training developer to build training materials as we continue to enhance the SWIFT S4 platform.
Specific responsibilities and duties:
- Works closely with the Global Change Management and Training Leads/support teams to fulfill the mission and responsibilities of the Global Change Management thread
- Creates new or update existing training materials, based on SWIFT’s monthly release bundles. Support will consist of updating screenshots and verbiage / text in existing training materials or creating new materials based on deployed enhancements (e.g., Instructor-led Training, Web-based training/eLearning, and Quick Reference Guides (QRGs))
- Develops new training materials (including courseware, QRGs, video simulations, and / or marketing videos) for Global Template functionality projects deploying as part of the GFS/SWIFT annual roadmap. All training materials developed will be based on change impacts and training needs identified during project implementation
- Leverages standard Global OCM learning tools, templates, and platforms to build/update training materials
Role: Training Developer
Level: Senior Analyst
Location: USI Hyderabad
Job Specific Skills/Qualifications:
- Bachelor's Degree required
- 3-5 years of related professional service experience
- Experience with SAP and core Microsoft Office packages are essential
- Strong experience with SAP training content development and storyboarding
- Strong understanding of change management lifecycle activities including communications, change impact assessment, and training content and delivery
- Strong experience developing training for technical implementations and/or transformation projects
- Strong experience with using enterprise learning / content authoring tools, such as Brainshark, Adobe, etc
- Proven track record within Deloitte supporting global transformation projects OR similar experiences supporting change management in a comparable global professional services organization
- Ability to structure and storyboard deliverables
- Strong oral and written communication skills
- Ability to prepare and make presentations
- Collaborate with subject matter experts and member firm representatives regularly
- Ability to learn quickly and execute tasks
- Ability to work independently and manage multiple task assignments
- Ability to work under constantly changing conditions and tight deadlines
- Strong problem-solving skills with the ability to exercise mature judgment
- Demonstrated experience of working across cultures and countries
- Demonstrated experience interacting with virtual teams across multiple time zones and in a matrix organization
Other Details:
- Location – Hyderabad, India (required)
- Should be able to work in a 2 pm – 11 pm IST shift based on business needs
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 320517
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