Senior Analyst - Remote

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

We are seeking a full-time, remote Senior Analyst. This position is responsible for design, interpretation, and delivery of key metrics to support multiple departments and subject areas. This will be accomplished by working in collaboration with multiple teams including, but not limited to, Operations, Sales, and senior management.

RESPONSIBLITIES:

• Works with internal customers to identify requirements by interviewing, determining project scope, performing analytics as needed, documenting results, and preparing customer reporting.
• Responsible for performing a combination of data analysis, visualization, and business analysis
• Use software to collect and aggregate data from multiple sources; perform QA to ensure data integrity and verify the data by conducting preliminary data analysis.
• Build visualization solutions using company standards both for internal and external customers.
• Produce and deliver in a timely manner all general support requests.
• Develop a proficiency in and a business understanding of Paradigm products and data sources within the assigned division.
• Support management in the development of policies and procedures to document and standardize new and existing team processes.
• Proficient written and verbal communication skills; ability to communicate effectively to various levels of leadership.
• Other duties as assigned.

QUALIFICATIONS:

• Any combination of knowledge, skill, experience, and/or education that demonstrates an ability to perform the functions of the position will be considered.
• Education: Bachelor’s degree and/or demonstrable experience.
• Experience: Five + years of experience in analytics. Three + years of SQL and PBI experience.
• Language Skills: Excellent oral communication and written communication. Ability to read, comprehend instructions, correspondence, memos, and reports. Ability to write correspondence, memos, reports, etc.
• Interpersonal Skills: Ability to work well with others through clear and consistent communication.
• Computer Literacy: Intermediate computer skills including Microsoft Excel. Knowledge in databases and report and data query writing software a plus (i.e., Access, SQL, SAS). Knowledge of visualization software including Tableau, Power BI, or similar.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with abstract and concrete variables; demonstrate ability to analyze difficult situations, problems, and data.

Paradigm Benefits:

• Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
• Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.

Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster